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Wash N Roll Car Wash

Wash N Roll Car Wash is a 46-location express tunnel chain operating across 4 US states. The chain's damage-mention rate of 5.7% sits 2.4× above the 2.4% chain-category median.

mywashnroll.com Express Tunnel

Data updated · May 24, 2026

Key findings

  • 46 express tunnel locations across 4 US states (largest footprint in Tennessee).
  • Reviewer-reported damage rate at 5.7% — 2.4× the 2.4% chain-category median.
  • Built from 2,422 AI-extracted Google reviews scored across 55 dimensions.

46 locations across 4 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Wash N Roll Car Wash runs an elevated vehicle-damage signal in customer reviews. 5.7% of 2,422 AI-extracted reviews mention vehicle damage — vs. 2.4% chain-category median. Most of the chain-wide damage signal usually traces back to a handful of specific sites — the per-location table below shows which.

Equipment reliability (-0.83) is the leading non-damage complaint pattern. On the positive side, staff runs at +0.06 — the strongest aspect score. Per-location and per-aspect breakdowns below show where the damage cluster concentrates.

Pricing varies across Wash N Roll Car Wash's footprint. Across the 2 of 46 Wash N Roll Car Wash locations with published pricing: median unlimited membership $24.99 per month (range $24.99 to $24.99 per month) — remarkably consistent across markets. Cheapest tier tracked at any Wash N Roll Car Wash: $24.99 per month at Wash N Roll Car Wash (Soft Cloth Wash).

$$ Pricing

How much does a Wash N Roll Car Wash car wash cost?

Published menu pricing across Wash N Roll Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 2 of 46 tracked locations have usable published pricing (4% coverage).

Unlimited Membership
$24.99 per month
median · range $24.99–$24.99 per month · 2 programs tracked
Unlimited membership tiers at Wash N Roll Car Wash
1 Soft Cloth Wash 2 locations $24.99 per mo
2 Simoniz® DeSalt 2 locations $34.99 per mo

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Wash N Roll Car Wash

How many locations does Wash N Roll Car Wash have?

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Wash N Roll Car Wash operates 46 car wash locations across 4 states.

What is the average customer rating at Wash N Roll Car Wash?

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Wash N Roll Car Wash's review-weighted average rating is 3.46★ across 7,581 Google reviews from 46 locations.

What is Wash N Roll Car Wash's damage rate?

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5.7% of reviewers mention damage to their vehicle at Wash N Roll Car Wash, based on WashIndex's LLM extraction of 2,422 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Wash N Roll Car Wash?

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Wash N Roll Car Wash is predominantly an Express Tunnel chain, with secondary presence in Hand Wash.

What do customers like most about Wash N Roll Car Wash?

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Across 2,422 AI-extracted Google reviews, Wash N Roll Car Wash customers most often praise friendly, helpful staff. The strongest signal is staff interactions, cited positively in 865 reviews (net sentiment +0.06 on a -1 to +1 scale). A representative review: "Staff is great. Wash is awesome. Vacuum s need some work."

What are common complaints about Wash N Roll Car Wash?

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The most common complaints about Wash N Roll Car Wash center on broken or poorly-maintained equipment, membership-program friction — billing, cancellation, or unclear value, and pricing perceived as too high for what's delivered. The strongest negative signal is equipment reliability, cited critically in 309 reviews (net sentiment -0.83 on a -1 to +1 scale). A representative review: "the equipment tore off my outside mirror."

Where does Wash N Roll Car Wash have the most locations?

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Wash N Roll Car Wash's largest state by location count is Tennessee with 36 sites (averaging 3.45★ across 6,157 reviews).

How easy is it to cancel a Wash N Roll Car Wash membership?

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41.7% of Wash N Roll Car Wash reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a Wash N Roll Car Wash unlimited membership cost?

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Wash N Roll Car Wash's unlimited membership tiers range from $24.99 per month to $24.99 per month, with a median of $24.99 per month across 2 location-tier combinations tracked - remarkably consistent across markets. The cheapest tier tracked at any Wash N Roll Car Wash location is $24.99 per month (Soft Cloth Wash); the most expensive tracked is $24.99 per month (Soft Cloth Wash).
Locations
46
States Served
4
Total Reviews
8K
Avg Rating
3.46
Damage Rate
5.7%
See leaderboard →
Cancel Friction
41.7%
of mem-mentioning reviews
See leaderboard →
01 Trends Over Time

How have Wash N Roll Car Wash ratings and review volume trended over time?

Trends data spans 28 months and 7,581 reviews. The rating chart below shows whether the damage cluster has worsened over time or held steady — and the volume chart shows whether customer flow has reacted.

Monthly review volume

28 months
59644729814902024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Wash N Roll Car Wash

Staff
+0.06

Where customers complain about Wash N Roll Car Wash

Equipment Working
-0.83
Membership Value
-0.70
Per-Wash Price
-0.59
Wait Time
-0.13
Wash Quality
-0.10

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
5.7%
Reviewer-reported vehicle damage
Membership Mention Rate
34.4%
Share of reviews discussing the program
Cancellation Friction
41.7%
Of mem-mentioning reviews
Upsell Pressure
11.1%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Wash N Roll Car Wash face at each site?

5.2 competitors within 1 mile of the average Wash N Roll Car Wash location. Damage clusters and dense competition are a difficult combination — customer churn risk is elevated.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
5.2
avg · median 4
Within 1 – 3 miles
18.4
avg · median 14
Within 3 – 5 miles
24.4
avg · median 15
03 Amenities Mentioned

What amenities do customers mention at Wash N Roll Car Wash?

Amenities mentioned across Wash N Roll Car Wash's 2,422 AI-extracted reviews. Worth comparing the amenity mix against the damage-cluster signal — heavy equipment use (tunnels, dryers) usually correlates with damage reports.

Free Vacuums
5.0% of reviews
Paid Vacuums
2.4% of reviews
Air Dryer
1.4% of reviews
Tire Shine
0.7% of reviews
Floor-Mat Cleaner
0.6% of reviews
Markets Where Wash N Roll Car Wash operates

Which metros and cities does Wash N Roll Car Wash have locations in?

Wash N Roll Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Wash N Roll Car Wash's position alongside every other operator.

Cities (11)
Competitor set

Alternatives to Wash N Roll Car Wash

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Wash N Roll Car Wash operate in?

4-state footprint; anchored in Tennessee (36), Alabama (5), and Indiana (4). The state-level rating dispersion below shows whether the chain's damage cluster runs uniformly or concentrates in specific markets.

State Locations Total Reviews Avg Rating
Tennessee 36 6,157 3.45
Alabama 5 1,018 3.63
Indiana 4 380 3.14
Georgia 1 26 4.10
05 Per-Location Drill-Down

What are the top Wash N Roll Car Wash locations by review volume?

Per-location detail below. Top 10 by review volume shown. Each row's damage-rate column shows whether the chain-wide cluster concentrates in specific sites.

Bristol, TN 920 Volunteer Pkwy
4.0 662 reviews Comp 3 / 14 / 10

Trade-Area Competitors

Within 1 mi 3 (4.8★)
1 – 3 mi 14 (4.3★)
3 – 5 mi 10 (4.3★)
Nearest competitors (≤ 1 mi)
  • Quality Detailing 0.19 mi · 4.7★
  • Road Reflections Auto Detailing 0.85 mi · 5.0★
  • JL Auto Detailing 0.93 mi

Operational Signals

Damage rate 1.1%
Cancel friction 35.3%
Mem mention rate 19.2%
Scored reviews 177
Most-distinctive aspects
  • Equipment Working -0.92
  • Staff +0.67
  • Per-Wash Price -0.57
  • Membership Value -0.46

Monthly Review Velocity

2024-01 2026-04
Madison, TN 1215 Gallatin Pike S
3.9 432 reviews Comp 2 / 23 / 38

Trade-Area Competitors

Within 1 mi 2 (5.0★)
1 – 3 mi 23 (4.8★)
3 – 5 mi 38 (4.3★)
Nearest competitors (≤ 1 mi)
  • Red Bucket Car Detailing 0.96 mi · 5.0★
  • Middle TN Auto Care 0.96 mi · 5.0★

Operational Signals

Damage rate 2.5%
Cancel friction 30.8%
Mem mention rate 21.3%
Scored reviews 122
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -0.71
  • Wash Quality +0.53
  • Staff +0.53

Monthly Review Velocity

2024-01 2026-04
Lebanon, TN 1930 Leeville Pike City › Metro ›
3.5 391 reviews Comp 1 / 12 / 17

Trade-Area Competitors

Within 1 mi 1 (3.4★)
1 – 3 mi 12 (4.6★)
3 – 5 mi 17 (3.9★)
Nearest competitors (≤ 1 mi)
  • Shell 0.68 mi · 3.4★

Operational Signals

Damage rate 4.3%
Cancel friction 29.0%
Mem mention rate 44.3%
Scored reviews 70
Most-distinctive aspects
  • Equipment Working -0.69
  • Membership Value -0.57
  • Wash Quality -0.46
  • Staff -0.44

Monthly Review Velocity

2024-01 2026-04
Huntsville, AL 1220 Memorial Pkwy NW City › Metro ›
3.7 343 reviews Comp 12 / 27 / 24

Trade-Area Competitors

Within 1 mi 12 (4.2★)
1 – 3 mi 27 (4.5★)
3 – 5 mi 24 (4.6★)
Nearest competitors (≤ 1 mi)
  • Hutchins Mobile Car Detailing 0.15 mi · 5.0★
  • White's HANDWASH & DETAIL SHOP 0.29 mi · 4.5★
  • W&T Detail Shop 0.32 mi
  • Up A Notch Auto Sales LLC 0.37 mi · 4.5★
  • Powers mobile auto detailing 0.66 mi · 1.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 37
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Membership Value -1.00

Monthly Review Velocity

2024-02 2026-03
Meridianville, AL 11925 US-231
3.8 316 reviews Comp 1 / 4 / 7

Trade-Area Competitors

Within 1 mi 1 (3.0★)
1 – 3 mi 4 (4.8★)
3 – 5 mi 7 (4.1★)
Nearest competitors (≤ 1 mi)
  • Auto Pride Car Wash (Excellent Customer Services, Inc. ) 0.70 mi · 3.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 33
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Wait Time -1.00
  • Facility Cleanliness -1.00
  • Membership Value -0.78

Monthly Review Velocity

2024-01 2026-04
McMinnville, TN 100 Hobson St
4.0 313 reviews Comp 6 / 7 / 0

Trade-Area Competitors

Within 1 mi 6 (3.6★)
1 – 3 mi 7 (4.6★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Village Car Wash 0.03 mi · 3.9★
  • Spot Free Rinse 0.10 mi · 3.6★
  • Splash N Go 0.17 mi · 4.8★
  • Shell 0.59 mi · 3.8★
  • Car Wash 0.75 mi · 1.0★

Operational Signals

Damage rate 1.3%
Cancel friction 29.2%
Mem mention rate 31.6%
Scored reviews 76
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value -0.75
  • Equipment Working -0.50

Monthly Review Velocity

2024-01 2026-04
Smyrna, TN 935 Sgt Asbury Hawn Way
3.5 291 reviews Comp 2 / 17 / 25

Trade-Area Competitors

Within 1 mi 2 (2.6★)
1 – 3 mi 17 (4.3★)
3 – 5 mi 25 (4.5★)
Nearest competitors (≤ 1 mi)
  • Aqua Jet Car Wash 0.39 mi · 3.5★
  • bp 0.46 mi · 1.8★

Operational Signals

Damage rate 4.2%
Cancel friction 32.0%
Mem mention rate 26.0%
Scored reviews 96
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.67
  • Membership Value -0.53
  • Staff +0.51

Monthly Review Velocity

2024-02 2026-04
Gallatin, TN 615 Nashville Pike
3.5 262 reviews Comp 9 / 13 / 13

Trade-Area Competitors

Within 1 mi 9 (4.1★)
1 – 3 mi 13 (4.8★)
3 – 5 mi 13 (4.8★)
Nearest competitors (≤ 1 mi)
  • Screaming Eagle Express Car Warsh 0.05 mi · 4.2★
  • 🏆 Prestige mobile auto detailing Gallatin tn 0.07 mi · 5.0★
  • Chrome And Clarity 0.07 mi
  • Car Wash 0.18 mi · 3.9★
  • Ricky D's Car Wash 0.19 mi · 1.0★

Operational Signals

Damage rate 7.5%
Cancel friction
Mem mention rate 35.8%
Scored reviews 53
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Per-Wash Price -0.80
  • Membership Value -0.65

Monthly Review Velocity

2024-01 2026-04
Cookeville, TN 795 S Jefferson Ave
3.3 249 reviews Comp 9 / 30 / 6

Trade-Area Competitors

Within 1 mi 9 (4.6★)
1 – 3 mi 30 (4.6★)
3 – 5 mi 6 (4.9★)
Nearest competitors (≤ 1 mi)
  • Tidal Wave Auto Spa | Car Wash 0.17 mi · 4.3★
  • National Car Wash 0.23 mi · 3.8★
  • Zips Car Wash 0.30 mi · 4.7★
  • Cookeville Film Solutions 0.65 mi · 5.0★
  • Timeless Shine auto detailing an supply's 0.79 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 36
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Equipment Working -1.00
  • Membership Value -1.00
  • Wash Quality -0.50

Monthly Review Velocity

2024-01 2026-04
Murfreesboro, TN 2467 New Salem Hwy City › Metro ›
3.0 241 reviews Comp 1 / 21 / 57

Trade-Area Competitors

Within 1 mi 1 (1.0★)
1 – 3 mi 21 (4.7★)
3 – 5 mi 57 (4.6★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.12 mi · 1.0★

Operational Signals

Damage rate 9.1%
Cancel friction 52.0%
Mem mention rate 45.5%
Scored reviews 55
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Membership Value -0.79
  • Staff -0.56

Monthly Review Velocity

2024-01 2026-04
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Wash N Roll Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/wash-n-roll-car-wash
Chicago
WashIndex. "Wash N Roll Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/wash-n-roll-car-wash.
MLA
"Wash N Roll Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/wash-n-roll-car-wash.
BibTeX
@misc{washindex_car_wash_chains_wash_n_roll_car_wash_2026,
  title  = {{Wash N Roll Car Wash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/wash-n-roll-car-wash},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 2,422 customer reviews of Wash N Roll Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 2 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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