Johnson City, TN Car Wash Market Analysis
Part of the Johnson City, TN MSA.
Data updated · May 22, 2026
4,107 Google reviews across 11 car washes in Johnson City. Format mix, operator rank, county breakdown, rating vs. income, aspect-level customer signals.
Snapshot
- Locations
- 11
- Chains
- 7
- lead: Ultimate Shine Car Wash (2)
- Avg rating
- 4.60★
- +0.19 vs MSA median
- Damage rate
- 2.2%
- 1.4× MSA norm
- Top format
- express tunnel
- 55% of classified
Market Quality snapshot
- Population
- 71,455
- ACS 2023 5-year
- Households
- 30,471
- ACS 2023 5-year
- Residents per wash
- 6,496
- 3.4× the national MSA median — lighter supply
- Express tunnels per 10K households
- 2.0
- above ~1.5 — heavily built · classified sites
Key findings
- 11 car wash locations operated by 7 chains and 3 independents.
- Weighted Google rating 4.60★ across the market; structural concentration and format mix sit near US-market norms.
- Built from 4,107 Google reviews, 1,366 of them AI-extracted across 55 dimensions.
11 car wash locations in Johnson City, TN · dots colored by format · sized by review volume
Tracked at 11 car wash locations, Johnson City matches the structural profile of the typical US city market of comparable size. 11 locations across 7 chains and 3 independents. Distinctive patterns show up below at the format and aspect levels.
Weighted rating 4.60★; damage 2.2%; membership-cancel friction 20.9%. Equipment reliability runs as the sharpest friction (-0.21). 4,107 Google reviews drive the analysis, 1,366 of them processed through the WashIndex LLM extractor.
See the best-rated car washes in Johnson City, TN
Ranked by Google review rating
About Johnson City, TN
How many car washes are in Johnson City, TN?
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What is the best-rated car wash in Johnson City, TN?
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Which car wash chains operate in Johnson City, TN?
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What is the median household income near Johnson City car washes?
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What is the average car wash rating in Johnson City, TN?
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What kinds of car washes does Johnson City have?
The table below lists every operating format we classify, with locations, reviews, average rating, damage rate, and membership-cancel friction broken out per format. Johnson City's mix sits close to the US-city median shape.
Highest-rated format in this market: Detail Shop at 4.98★ (3 locations). Lowest: Self-Serve Bay at 4.40★ (1 locations).
| Format | Locations | % of MSA | Reviews | Avg Rating | Damage Rate | Cancel Friction |
|---|---|---|---|---|---|---|
| Express Tunnel | 6 | 54.5% | 3,416 | 4.59 | 2.75% | 21.2% |
| Detail Shop | 3 | 27.3% | 330 | 4.98 | 0.00% | 0.0% |
| Self-Serve Bay | 1 | 9.1% | 305 | 4.40 | 0.00% | — |
| In-Bay Automatic | 1 | 9.1% | 56 | 4.20 | 0.00% | — |
What is the typical household income near Johnson City car washes?
Each ZIP in Johnson City is joined to IRS Statistics-of-Income (tax year 2022) and to the per-location Google rating dataset. The scatter below sizes dots by review volume and colors them by format.
Pearson r between ZIP income and rating across 11 qualifying locations: -0.27 — mild negative. Higher-income ZIPs host slightly lower-rated washes on average, which is unusual. Scatter mean: $68K AGI/return, 4.49★.
Car wash count and quality by income tier
Blue bars: location count per tier. Orange tick marks: average Google rating (same y-axis).
| Income tier (mean AGI/return) | ZIPs | Locations | Reviews | Avg Rating | Top Format |
|---|---|---|---|---|---|
| Under $50K | 0 | 0 | 0 | 0.00 | — |
| $50K – $75K | 2 | 11 | 4,107 | 4.60 | Express Tunnel (6) |
| $75K – $100K | 0 | 0 | 0 | 0.00 | — |
| $100K – $150K | 0 | 0 | 0 | 0.00 | — |
| $150K+ | 0 | 0 | 0 | 0.00 | — |
The highest-income tier ($150K+) contains 0 car washes across 0 ZIPs at 0.00★, against 0 sites across 0 ZIPs at 0.00★ in the lowest. Middle-income tiers typically host the densest express-tunnel concentrations — the part of the income curve where that format's unit economics are strongest.
Who operates the most Johnson City car washes?
The table below ranks the top 25 chains operating in Johnson City by location count. Each row shows per-chain Google rating, damage rate, and cancel friction — the cleanest side-by-side cut on operator quality in the market.
| # | Chain | Locations | Reviews | Avg Rating | Damage | Cancel | Upsell |
|---|---|---|---|---|---|---|---|
| 1 | Ultimate Shine Car Wash | 2 | 1,256 | 4.35 | — | — | — |
| 2 | Wash N Roll Car Wash | 1 | 102 | 3.10 | — | — | — |
| 3 | JD Car Detailing | 1 | 57 | 5.00 | — | — | — |
| 4 | Tidal Wave Auto Spa | Car Wash | 1 | 228 | 4.70 | 1.33% | — | 0.67% |
| 5 | Tommy's Express® Car Wash | 1 | 428 | 4.60 | 3.50% | 9.4% | 0.32% |
| 6 | Take 5 Car Wash | 1 | 1,402 | 4.90 | 0.21% | 19.0% | 0.42% |
| 7 | bp | 1 | 56 | 4.20 | — | — | — |
What do customers love and complain about at Johnson City car washes?
Reading the aspect grid: numbers above 0.3 are strong positives; numbers below -0.1 indicate meaningful friction; in between is mixed signal. facility cleanliness is the brightest spot here. equipment reliability is the pain point.
Where are the 11 car washes in Johnson City, TN?
Top 10 car washes by review volume in Johnson City. The full set of 11 is available in the underlying dataset.
| Location | City | Format | Chain | Rating | Reviews | ZIP AGI |
|---|---|---|---|---|---|---|
| Take 5 Car Wash 2304 Browns Mill Rd | Johnson City, TN | Express Tunnel | Take 5 Car Wash | 4.9 | 1,402 | $64K |
| Ultimate Shine Car Wash 3105 W Market St | Johnson City, TN | Express Tunnel | Ultimate Shine Car Wash | 4.3 | 640 | $72K |
| Ultimate Shine Car Wash 304 W Oakland Ave | Johnson City, TN | Express Tunnel | Ultimate Shine Car Wash | 4.4 | 616 | $64K |
| Tommy's Express® Car Wash 1407 Sunset Dr | Johnson City, TN | Express Tunnel | Tommy's Express® Car Wash | 4.6 | 428 | $72K |
| Pit Stop Wash Center 2530 E Oakland Ave | Johnson City, TN | Self-Serve Bay | — | 4.4 | 305 | $64K |
| YOUR NEXT auto detailer / Window Tinting 3314 W Market St | Johnson City, TN | Detail Shop | — | 5.0 | 235 | $72K |
| Tidal Wave Auto Spa | Car Wash 604 Leisure Ln | Johnson City, TN | Express Tunnel | Tidal Wave Auto Spa | Car Wash | 4.7 | 228 | $72K |
| Wash N' Roll Car Wash - Johnson City, TN 518 W Oakland Ave | Johnson City, TN | Express Tunnel | Wash N Roll Car Wash | 3.1 | 102 | $72K |
| Microclean Detailing | Window tint 100 E Chilhowie Ave | Johnson City, TN | Detail Shop | JD Car Detailing | 5.0 | 57 | $64K |
| bp 3211 S Roan St | Johnson City, TN | In-Bay Automatic | bp | 4.2 | 56 | $64K |
Data as of 2026-05-22. Pick a format and click Copy.
WashIndex. (2026, May 22). Johnson City, TN car wash market analysis. https://washindex.com/car-wash-cities/johnson-city-tn
WashIndex. "Johnson City, TN car wash market analysis." WashIndex. Last modified May 22, 2026. https://washindex.com/car-wash-cities/johnson-city-tn.
"Johnson City, TN car wash market analysis." WashIndex, May. 22, 2026, https://washindex.com/car-wash-cities/johnson-city-tn.
@misc{washindex_car_wash_cities_johnson_city_tn_2026,
title = {{Johnson City, TN car wash market analysis}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-cities/johnson-city-tn},
urldate = {2026-05-22},
} About this analysis
Car wash inventory for Johnson City, TN is sourced from the WashIndex national car-wash place index, filtered to places whose Google-Maps-reported city matches Johnson City, and further restricted to places whose format the WashIndex LLM classifier identified as a car wash (excluding dealerships, gas stations, and other auto-related businesses that don't primarily operate a car wash). Inclusion in the parent Johnson City MSA dataset is established by point-in-polygon against the official US Census county boundaries (TIGER/Line, 2024).
Operating-quality signals are derived from 1,366 customer reviews processed through WashIndex's 55-field LLM extraction pipeline. Format classification comes from a separate per-location website-reading classifier. ZIP-level income data is from the IRS Statistics of Income (tax year 2022) — mean Adjusted Gross Income per tax return, which is directionally aligned with ACS median household income but available without authentication.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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