Fayetteville Car Wash Market Analysis
Fayetteville-Springdale-Rogers, AR
Data updated · September 26, 2026
26,148 Google reviews across 338 car washes in 3 Fayetteville counties. Format mix, operator rank, county breakdown, rating vs. income, aspect-level customer signals.
Snapshot
- Locations
- 338
- 85% independent
- Chains
- 14
- lead: Club Car Wash (12 sites)
- Avg rating
- 4.48★
- +0.07 vs national MSA median
- Damage rate
- 2.1%
- 1.3× national MSA norm
- Cancel friction
- 12.8%
- Top format
- express tunnel
- 38% of classified inventory
Market Quality snapshot
- Population
- 563,436
- ACS 2023 5-year
- Households
- 209,515
- ACS 2023 5-year
- Residents per wash
- 1,667
- near the national MSA median
- Express tunnels per 10K households
- 1.3
- above ~1.0 — contested · classified sites
Key findings
- 338 car wash locations operated by 14 chains and 286 independents across 3 counties.
- Weighted Google rating 4.48★ across the market; structural concentration and format mix sit near US-metro norms.
- Built from 26,148 Google reviews, 10,090 of them AI-extracted across 55 dimensions.
338 car wash locations across 3 counties · dots colored by format · sized by review volume
Fayetteville sits near the center of the US-metro distribution on concentration, format mix, and rating. 14 chains compete alongside 286 independents — typical mix for a market of 338 car washes. Customer-experience signals across 10,090 AI-extracted reviews produce the distinct read on this market.
Average rating across the 338-location market weighs in at 4.48★; damage rate 2.1%; cancel friction 12.8%. Staff strong (0.84); equipment reliability weak (-0.38). Per-operator and per-format cuts below are more informative than the aggregates.
See the top car wash chains in Fayetteville
Ranked by location count in the metro
The car wash industry in the Fayetteville metro, officially
Fast-growingthe Fayetteville metro is one of the faster-growing car-wash job markets: employer establishments grew 26% from 2022 to 2024 — ahead of the ~7% national pace — to 39, now employing about 325 people at a $28,235 average wage.
Source: U.S. Bureau of Labor Statistics, QCEW (private, NAICS 811192). Counts car-wash employer establishments, a narrower universe than all physical wash locations — see methodology.
About the Fayetteville car wash market
How many car washes are in the Fayetteville metro?
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What is the best-rated car wash in the Fayetteville metro?
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Which car wash chain has the most locations in Fayetteville?
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What is the average customer rating in the Fayetteville car wash market?
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What is the typical household income near car washes in Fayetteville?
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What kinds of car washes does Fayetteville have?
Format counts below split Fayetteville's 338 car wash locations by operating concept. Each format serves a different customer occasion — express tunnels for throughput, full-service for staffed convenience, detail shops for hand-finished work — and the rating column lets you read whether each format is meeting its own expectations here.
Highest-rated format: Detail Shop at 4.87★ across 28 locations. Lowest-rated: Self-Serve Bay at 3.75★ (8 locations).
264 (78.1%) of 338 locations are unclassified — small independents whose websites don't surface enough signal for format assignment. Format-level statistics describe the classified subset only.
| Format | Locations | % of MSA | Reviews | Avg Rating | Damage Rate | Cancel Friction |
|---|---|---|---|---|---|---|
| Unclassified | 264 | 78.1% | 6,238 | 4.53 | 0.97% | 0.0% |
| Express Tunnel | 28 | 8.3% | 12,468 | 4.40 | 3.27% | 15.4% |
| Detail Shop | 28 | 8.3% | 3,331 | 4.87 | 0.78% | 0.0% |
| Self-Serve Bay | 8 | 2.4% | 1,108 | 3.75 | 1.04% | 0.0% |
| Full Service | 8 | 2.4% | 2,579 | 4.59 | 1.32% | 2.0% |
| In-Bay Automatic | 2 | 0.6% | 424 | 4.35 | 1.89% | 0.0% |
What is the household income near Fayetteville car washes?
Each ZIP in Fayetteville is joined to IRS Statistics-of-Income (tax year 2022) and to the per-location Google rating dataset. The scatter below sizes dots by review volume and colors them by format.
Pearson r between ZIP income and Google rating across 115 qualifying locations: 0.06 — effectively zero. Operating quality dominates over neighborhood income. Scatter mean: $145K AGI/return, 4.37★.
Car wash count and quality by income tier
Blue bars: location count per tier. Orange tick marks: average Google rating (same y-axis).
| Income tier (mean AGI/return) | ZIPs | Locations | Reviews | Avg Rating | Top Format |
|---|---|---|---|---|---|
| Under $50K | 0 | 0 | 0 | 0.00 | — |
| $50K – $75K | 7 | 43 | 3,590 | 4.37 | Detail Shop (6) |
| $75K – $100K | 11 | 73 | 10,825 | 4.46 | Express Tunnel (13) |
| $100K – $150K | 2 | 22 | 5,150 | 4.50 | Express Tunnel (6) |
| $150K+ | 1 | 27 | 5,044 | 4.49 | Detail Shop (6) |
Top-tier 27 sites, 4.49★ avg; bottom-tier 0 sites, 0.00★. Across Fayetteville's 115 qualifying locations, the income gradient correlates only weakly with rating — operator execution dominates.
Who operates the most Fayetteville car washes?
The table below ranks the top 25 chains operating in Fayetteville by location count. Each row shows per-chain Google rating, damage rate, and cancel friction — the cleanest side-by-side cut on operator quality in the market.
| # | Chain | Locations | Reviews | Avg Rating | Damage | Cancel | Upsell |
|---|---|---|---|---|---|---|---|
| 1 | Club Car Wash | 12 | 2,679 | 4.45 | 7.54% | 16.3% | 5.97% |
| 2 | Splash Car Wash | 7 | 2,558 | 4.59 | 1.33% | 2.0% | 0.44% |
| 3 | Westside Collision | 6 | 1,875 | 4.80 | 2.12% | — | 0.00% |
| 4 | Zips Car Wash | 5 | 3,882 | 4.06 | 3.02% | 17.8% | 2.01% |
| 5 | Portside 4 | 4 | 726 | 3.91 | 0.90% | — | 0.00% |
| 6 | Glide Xpress Car Wash | 4 | 1,740 | 4.76 | 1.34% | 11.3% | 0.55% |
| 7 | Torres Auto Detail & Window Tint | 3 | 388 | 4.74 | 3.39% | — | 0.56% |
| 8 | Sam's Club Gas Station | 2 | 424 | 4.35 | — | — | — |
| 9 | Diamond Wash Car Wash | 2 | 886 | 4.48 | 6.01% | — | 1.29% |
| 10 | Tidal Wave Auto Spa | Car Wash | 2 | 924 | 4.65 | 2.04% | 17.7% | 2.45% |
| 11 | Take 5 Car Wash | 2 | 1,619 | 4.48 | 0.76% | 19.8% | 0.51% |
| 12 | Tommy's Express® Car Wash | 1 | 738 | 4.60 | 2.73% | 0.0% | 1.36% |
| 13 | Shell | 1 | 11 | 2.70 | — | — | — |
| 14 | Phillips 66 | 1 | 138 | 4.10 | — | — | — |
Which counties have the most car washes in Fayetteville?
The table below splits the metro's car wash inventory across the 3 counties of the Fayetteville-Springdale-Rogers, AR CBSA, with location count, total reviews, and weighted-average rating per county.
Cross-county rating dispersion: 0.06★ between the highest- and lowest-rated counties with meaningful sample size.
| County | Locations | % of MSA | Reviews | Avg Rating |
|---|---|---|---|---|
| Benton County | 227 | 67.2% | 15,706 | 4.46 |
| Washington County | 108 | 32.0% | 10,415 | 4.52 |
| Madison County | 3 | 0.9% | 27 | 4.33 |
What do customers love and complain about in Fayetteville?
Seven aspects, 10,090 reviews, 338 locations. The grid below gives a quick read on which dimensions of the experience Fayetteville's car wash market does well at and which generate friction.
Where are all the car washes in the Fayetteville metro?
The complete inventory of car wash locations in the Fayetteville MSA is captured in the underlying dataset; the table below shows the highest-review-volume sites for at-a-glance comparison. Each row shows operator, address, format, chain affiliation, rating, review count, and the IRS mean AGI for the ZIP.
| Location | City | Format | Chain | Rating | Reviews | ZIP AGI |
|---|---|---|---|---|---|---|
| Splash Car Wash & 10-Minute Oil Change 4203 W Huntington Dr | Rogers, AR | Full Service | Splash Car Wash | 4.4 | 1,143 | $115K |
| Take 5 Car Wash 2320 M.L.K. Jr Blvd | Fayetteville, AR | Express Tunnel | Take 5 Car Wash | 4.6 | 982 | $85K |
| Zips Car Wash 2851 W Walnut St | Rogers, AR | Express Tunnel | Zips Car Wash | 4.1 | 870 | $71K |
| Zips Car Wash 1004 S Walton Blvd | Bentonville, AR | Express Tunnel | Zips Car Wash | 4.0 | 780 | $408K |
| Zips Car Wash 3107 W Wedington Dr | Fayetteville, AR | Express Tunnel | Zips Car Wash | 4.2 | 770 | $95K |
| NWA Mobile Detail 1110 E Necessary Rd | Rogers, AR | Detail Shop | — | 4.8 | 756 | $115K |
| Zips Car Wash 300 US-412 | Siloam Springs, AR | Express Tunnel | Zips Car Wash | 4.0 | 745 | $85K |
| Tommy's Express® Car Wash 4571 W Sunset Ave | Springdale, AR | Express Tunnel | Tommy's Express® Car Wash | 4.6 | 738 | $88K |
| Zips Car Wash 2000 W Pleasant Grove Rd | Rogers, AR | Express Tunnel | Zips Car Wash | 4.0 | 717 | $115K |
| Diamond Wash Auto Spa 1401 SE Eagle Way | Bentonville, AR | Express Tunnel | Diamond Wash Car Wash | 4.5 | 713 | $408K |
| Take 5 Car Wash 1771 E Centerton Blvd | Centerton, AR | Express Tunnel | Take 5 Car Wash | 4.3 | 637 | $98K |
| Glide Xpress Car Wash 3349 W Wedington Dr | Fayetteville, AR | Express Tunnel | Glide Xpress Car Wash | 4.8 | 620 | $95K |
| Tidal Wave Auto Spa | Car Wash 3757 W New Hope Rd | Rogers, AR | Express Tunnel | Tidal Wave Auto Spa | Car Wash | 4.6 | 502 | $115K |
| Bob Maloney Collision of Rogers 803 W New Hope Rd | Rogers, AR | — | Westside Collision | 4.8 | 487 | $115K |
| CastleBay Car Wash 3205 S Walton Blvd | Bentonville, AR | — | — | 4.3 | 456 | $408K |
| Tidal Wave Auto Spa | Car Wash 4700 Elm Springs Rd | Springdale, AR | Express Tunnel | Tidal Wave Auto Spa | Car Wash | 4.7 | 422 | $88K |
| Glide Xpress Car Wash 801 SE Walton Blvd | Bentonville, AR | Express Tunnel | Glide Xpress Car Wash | 4.7 | 403 | $408K |
| Lewis Automotive Farmington 323 E Main St | Farmington, AR | — | — | 4.6 | 387 | $85K |
| Sam's Club Gas Station 3081 AR-112 | Fayetteville, AR | In-Bay Automatic | Sam's Club Gas Station | 4.4 | 375 | $95K |
| Westside Collision 3303 SW 14th St | Bentonville, AR | — | Westside Collision | 4.8 | 373 | $408K |
| Kenny Davis Collision 8556 W McNelly Rd | Bentonville, AR | — | Westside Collision | 4.9 | 373 | $408K |
| Glide Xpress Car Wash 1272 E Henri De Tonti Blvd | Springdale, AR | Express Tunnel | Glide Xpress Car Wash | 4.7 | 359 | $88K |
| Club Car Wash 4260 M.L.K. Jr Blvd | Fayetteville, AR | Express Tunnel | Club Car Wash | 4.5 | 358 | $95K |
| Glide Xpress Car Wash 3448 N College Ave | Fayetteville, AR | Express Tunnel | Glide Xpress Car Wash | 4.8 | 358 | $122K |
| Splash Car Wash 250 E Centerton Blvd | Centerton, AR | Full Service | Splash Car Wash | 4.9 | 336 | $98K |
Compare Fayetteville to other AR car wash markets
Each link drills into a full per-metro analysis — operator concentration, format mix, and customer-experience signals against the same methodology.
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). Fayetteville car wash market analysis. https://washindex.com/car-wash-markets/fayetteville-ar
WashIndex. "Fayetteville car wash market analysis." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-markets/fayetteville-ar.
"Fayetteville car wash market analysis." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-markets/fayetteville-ar.
@misc{washindex_car_wash_markets_fayetteville_ar_2026,
title = {{Fayetteville car wash market analysis}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-markets/fayetteville-ar},
urldate = {2026-09-26},
} About this analysis
Car wash inventory for the Fayetteville-Springdale-Rogers, AR CBSA is determined by point-in-polygon test against the official US Census county boundaries (TIGER/Line, 2024) for the 3 counties that make up the MSA. Each location was verified to fall inside one of those county polygons; lat/lng comes from Google Maps metadata.
Operating-quality signals are derived from 10,090 customer reviews processed through WashIndex's 55-field LLM extraction pipeline. Format classification comes from a separate per-location website-reading classifier. ZIP-level income data is from the IRS Statistics of Income (tax year 2022) — mean Adjusted Gross Income per tax return, which is directionally aligned with ACS median household income but available without authentication.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
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