Jonesboro Car Wash Market Analysis
Jonesboro, AR
Data updated · June 9, 2026
A read of Jonesboro's car wash market built from 4,088 Google reviews across 87 locations. Format mix, operator rank, county breakdown, rating vs. income, aspect-level customer signals.
Snapshot
- Locations
- 87
- 93% independent
- Chains
- 4
- lead: Tommy's Express® Car Wash (3 sites)
- Avg rating
- 4.46★
- +0.05 vs national MSA median
- Damage rate
- 2.6%
- 1.7× national MSA norm
- Cancel friction
- 17.7%
- Top format
- express tunnel
- 55% of classified inventory
Market Quality snapshot
- Population
- 134,837
- ACS 2023 5-year
- Households
- 52,388
- ACS 2023 5-year
- Residents per wash
- 1,550
- 1.2× denser than the national MSA median
- Express tunnels per 10K households
- 1.1
- above ~1.0 — contested · classified sites
Key findings
- 87 car wash locations operated by 4 chains and 81 independents across 2 counties.
- Weighted Google rating 4.46★ across the market; structural concentration and format mix sit near US-metro norms.
- Built from 4,088 Google reviews, 1,101 of them AI-extracted across 55 dimensions.
87 car wash locations across 2 counties · dots colored by format · sized by review volume
No single structural signal jumps out for Jonesboro — it's a mid-shape car wash market. 87 locations across 4 chains and 81 independents, distributed across 2 counties. Distinctive patterns show up below at the format and aspect levels.
Average rating across the 87-location market weighs in at 4.46★; damage rate 2.6%; cancel friction 17.7%. Staff is the brightest aspect signal (0.83/+1). 4,088 Google reviews drive the analysis, 1,101 of them processed through the WashIndex LLM extractor.
See the top car wash chains in Jonesboro
Ranked by location count in the metro
The car wash industry in the Jonesboro metro, officially
the Jonesboro metro has 11 car-wash employer establishments employing about 70 people, at a $33,916 average annual wage.
Source: U.S. Bureau of Labor Statistics, QCEW (private, NAICS 811192). Counts car-wash employer establishments, a narrower universe than all physical wash locations — see methodology.
About the Jonesboro car wash market
How many car washes are in the Jonesboro metro?
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What is the best-rated car wash in the Jonesboro metro?
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Which car wash chain has the most locations in Jonesboro?
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What is the average customer rating in the Jonesboro car wash market?
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What is the typical household income near car washes in Jonesboro?
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What kinds of car washes does Jonesboro have?
The table below lists every operating format we classify, with locations, reviews, average rating, damage rate, and membership-cancel friction broken out per format. Jonesboro's mix sits close to the US-metro median shape.
Highest-rated format: Detail Shop at 4.95★ across 4 locations. Lowest-rated: Self-Serve Bay at 4.00★ (1 locations).
76 (87.4%) of 87 locations are unclassified — small independents whose websites don't surface enough signal for format assignment. Format-level statistics describe the classified subset only.
| Format | Locations | % of MSA | Reviews | Avg Rating | Damage Rate | Cancel Friction |
|---|---|---|---|---|---|---|
| Unclassified | 76 | 87.4% | 630 | 4.34 | 2.53% | 0.0% |
| Express Tunnel | 6 | 6.9% | 2,885 | 4.47 | 3.47% | 18.3% |
| Detail Shop | 4 | 4.6% | 328 | 4.95 | 0.00% | — |
| Self-Serve Bay | 1 | 1.1% | 245 | 4.00 | 0.00% | 0.0% |
What is the household income near Jonesboro car washes?
Each ZIP in Jonesboro is joined to IRS Statistics-of-Income (tax year 2022) and to the per-location Google rating dataset. The scatter below sizes dots by review volume and colors them by format.
Pearson r between ZIP income and Google rating across 21 qualifying locations: 0.31 — mild positive. Higher-income ZIPs host slightly better-rated washes, but operator execution still dominates. Scatter mean: $62K AGI/return, 4.32★.
Car wash count and quality by income tier
Blue bars: location count per tier. Orange tick marks: average Google rating (same y-axis).
| Income tier (mean AGI/return) | ZIPs | Locations | Reviews | Avg Rating | Top Format |
|---|---|---|---|---|---|
| Under $50K | 1 | 2 | 32 | 4.27 | — |
| $50K – $75K | 9 | 35 | 3,462 | 4.42 | Express Tunnel (4) |
| $75K – $100K | 1 | 10 | 327 | 4.84 | Detail Shop (2) |
| $100K – $150K | 0 | 0 | 0 | 0.00 | — |
| $150K+ | 0 | 0 | 0 | 0.00 | — |
The highest-income tier ($150K+) contains 0 car washes across 0 ZIPs at 0.00★, against 2 sites across 1 ZIPs at 4.27★ in the lowest. Middle-income tiers typically host the densest express-tunnel concentrations — the part of the income curve where that format's unit economics are strongest.
Who operates the most Jonesboro car washes?
4 chains run sites in Jonesboro; the top 25 are listed below by location count, with their per-chain operating-quality numbers next to them. Useful for narrowing competitive-set considerations or for M&A evaluation.
| # | Chain | Locations | Reviews | Avg Rating | Damage | Cancel | Upsell |
|---|---|---|---|---|---|---|---|
| 1 | Tommy's Express® Car Wash | 3 | 1,070 | 4.49 | 10.81% | — | 0.00% |
| 2 | Rhyno Car Wash | 1 | 340 | 4.20 | — | — | — |
| 3 | Tidal Wave Auto Spa | Car Wash | 1 | 325 | 4.60 | 4.44% | — | 2.22% |
| 4 | Take 5 Car Wash | 1 | 1,150 | 4.50 | 1.64% | 17.4% | 0.94% |
Which counties have the most car washes in Jonesboro?
Jonesboro's 87 car washes distribute across 2 counties. Craighead County leads with 70 locations (80.5%). Cross-county rating dispersion is usually narrow at this scale.
Cross-county rating dispersion: 0.46★ between the highest- and lowest-rated counties with meaningful sample size.
| County | Locations | % of MSA | Reviews | Avg Rating |
|---|---|---|---|---|
| Craighead County | 70 | 80.5% | 3,928 | 4.48 |
| Poinsett County | 17 | 19.5% | 160 | 4.02 |
What do customers love and complain about in Jonesboro?
The aspect grid below summarizes 1,101 AI-extracted reviews across 87 Jonesboro car wash locations. Each aspect lands on a -1…+1 scale (negative = customers complain more than they praise; positive = the reverse).
Where are all the car washes in the Jonesboro metro?
The complete inventory of car wash locations in the Jonesboro MSA is captured in the underlying dataset; the table below shows the highest-review-volume sites for at-a-glance comparison. Each row shows operator, address, format, chain affiliation, rating, review count, and the IRS mean AGI for the ZIP.
| Location | City | Format | Chain | Rating | Reviews | ZIP AGI |
|---|---|---|---|---|---|---|
| Take 5 Car Wash 730 Southwest Dr | Jonesboro, AR | Express Tunnel | Take 5 Car Wash | 4.5 | 1,150 | $59K |
| Tommy's Express® Car Wash 1821 S Caraway Rd | Jonesboro, AR | Express Tunnel | Tommy's Express® Car Wash | 4.5 | 854 | $59K |
| Rhyno Car Wash 1840 E Highland Dr | Jonesboro, AR | Express Tunnel | Rhyno Car Wash | 4.2 | 340 | $59K |
| Tidal Wave Auto Spa | Car Wash 1620 S Caraway Rd | Jonesboro, AR | Express Tunnel | Tidal Wave Auto Spa | Car Wash | 4.6 | 325 | $59K |
| Wolf Star Wash 4206 E Johnson Ave | Jonesboro, AR | Self-Serve Bay | — | 4.0 | 245 | $59K |
| Tommy's Express® Car Wash 1702 Visions Ave | Jonesboro, AR | Express Tunnel | Tommy's Express® Car Wash | 4.5 | 189 | — |
| Obsessive Compulsive Detailing 2402 Phillips Dr Unit C | Jonesboro, AR | Detail Shop | — | 4.9 | 170 | $93K |
| B&B Truck Wash 221 Co-Op Dr | Bono, AR | — | — | 4.3 | 126 | $61K |
| Elite Autos LLC 1608 Browns Lane Access Rd | Jonesboro, AR | — | — | 4.9 | 121 | $59K |
| HWY 1 DETAILING 6584 AR-1 | Jonesboro, AR | Detail Shop | — | 5.0 | 114 | $93K |
| Splash Car Wash 450 W Main St | Trumann, AR | — | — | 3.7 | 73 | $53K |
| Full Blast Car Wash 10046 US-63 BUS | Bono, AR | — | — | 3.9 | 49 | $61K |
| VP PowerWash Car Wash 2305 S Caraway Rd | Jonesboro, AR | — | — | 4.0 | 34 | $59K |
| Laws Detailing 2100 W Washington Ave | Jonesboro, AR | Detail Shop | — | 5.0 | 28 | $59K |
| Tommy's Express® Car Wash 3528 Southern Crk Ln | Jonesboro, AR | Express Tunnel | Tommy's Express® Car Wash | 4.3 | 27 | $93K |
| Bling Bling Detail Shop 428 AR-463 | Trumann, AR | — | — | 4.8 | 23 | $53K |
| Gladiator Detailing & Installs 708 Frisco St | Marked Tree, AR | — | — | 5.0 | 19 | $46K |
| Harrisburg Splash Carwash 502 Normal Ave | Harrisburg, AR | — | — | 3.4 | 19 | $57K |
| GlossX NEA Mobile Detailing | , AR | — | — | 5.0 | 17 | — |
| JD's Detail 4509 Willow Pointe Dr | Jonesboro, AR | Detail Shop | — | 5.0 | 16 | — |
| Self service Car Wash 1815 E Johnson Ave | Jonesboro, AR | — | — | 3.8 | 15 | $59K |
| Motion sudz mobile carwash and detailing 4505 E Highland Dr | Jonesboro, AR | — | — | 5.0 | 14 | $59K |
| Self service car wash Frisco St | Marked Tree, AR | — | — | 3.2 | 13 | $46K |
| Laguna Auto Spa 550 W School St | Brookland, AR | — | — | 3.7 | 10 | $63K |
| Jonesboros Imperial Details 2208 Una St | Jonesboro, AR | — | — | 5.0 | 8 | $59K |
Compare Jonesboro to other AR car wash markets
Each link drills into a full per-metro analysis — operator concentration, format mix, and customer-experience signals against the same methodology.
Data as of 2026-06-09. Pick a format and click Copy.
WashIndex. (2026, June 9). Jonesboro car wash market analysis. https://washindex.com/car-wash-markets/jonesboro
WashIndex. "Jonesboro car wash market analysis." WashIndex. Last modified June 9, 2026. https://washindex.com/car-wash-markets/jonesboro.
"Jonesboro car wash market analysis." WashIndex, Jun. 9, 2026, https://washindex.com/car-wash-markets/jonesboro.
@misc{washindex_car_wash_markets_jonesboro_2026,
title = {{Jonesboro car wash market analysis}},
author = {{WashIndex}},
year = {2026},
month = {Jun},
url = {https://washindex.com/car-wash-markets/jonesboro},
urldate = {2026-06-09},
} About this analysis
Car wash inventory for the Jonesboro, AR CBSA is determined by point-in-polygon test against the official US Census county boundaries (TIGER/Line, 2024) for the 2 counties that make up the MSA. Each location was verified to fall inside one of those county polygons; lat/lng comes from Google Maps metadata.
Operating-quality signals are derived from 1,101 customer reviews processed through WashIndex's 55-field LLM extraction pipeline. Format classification comes from a separate per-location website-reading classifier. ZIP-level income data is from the IRS Statistics of Income (tax year 2022) — mean Adjusted Gross Income per tax return, which is directionally aligned with ACS median household income but available without authentication.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
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