Hermitage, TN Car Wash Market Analysis
Part of the Nashville-Davidson--Murfreesboro--Franklin, TN MSA.
Data updated · May 22, 2026
3,278 Google reviews across 9 car washes in Hermitage. Format mix, operator rank, county breakdown, rating vs. income, aspect-level customer signals.
Snapshot
- Locations
- 9
- Chains
- 5
- lead: bp (3)
- Avg rating
- 4.61★
- +0.20 vs MSA median
- Damage rate
- 1.4%
- Top format
- express tunnel
- 44% of classified
Key findings
- 9 car wash locations operated by 5 chains and 2 independents.
- Weighted Google rating 4.61★ across the market; structural concentration and format mix sit near US-market norms.
- Built from 3,278 Google reviews, 915 of them AI-extracted across 55 dimensions.
9 car wash locations in Hermitage, TN · dots colored by format · sized by review volume
Hermitage sits near the center of the US-market distribution on concentration, format mix, and rating. 9 locations across 5 chains and 2 independents. Customer-experience signals across 915 AI-extracted reviews produce the distinct read on this market.
Headline numbers sit near US-market norms: rating 4.61★, damage 1.4%, cancel friction 16.7%. Staff strong (0.90); equipment reliability weak (-0.23). Per-operator and per-format cuts below are more informative than the aggregates.
See the best-rated car washes in Hermitage, TN
Ranked by Google review rating
About Hermitage, TN
How many car washes are in Hermitage, TN?
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What is the best-rated car wash in Hermitage, TN?
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Which car wash chains operate in Hermitage, TN?
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What is the median household income near Hermitage car washes?
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What is the average car wash rating in Hermitage, TN?
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What kinds of car washes does Hermitage have?
Format counts below split Hermitage's 9 car wash locations by operating concept. Each format serves a different customer occasion — express tunnels for throughput, full-service for staffed convenience, detail shops for hand-finished work — and the rating column lets you read whether each format is meeting its own expectations here.
Highest-rated format in this market: Express Tunnel at 4.68★ (4 locations). Lowest: In-Bay Automatic at 3.51★ (3 locations).
| Format | Locations | % of MSA | Reviews | Avg Rating | Damage Rate | Cancel Friction |
|---|---|---|---|---|---|---|
| Express Tunnel | 4 | 44.4% | 2,929 | 4.68 | 1.52% | 16.7% |
| In-Bay Automatic | 3 | 33.3% | 109 | 3.51 | 0.00% | — |
| Self-Serve Bay | 1 | 11.1% | 151 | 3.90 | 3.33% | — |
| Detail Shop | 1 | 11.1% | 89 | 5.00 | 0.00% | — |
What is the typical household income near Hermitage car washes?
9 Hermitage car washes with at least 10 Google reviews are plotted below against the mean IRS AGI per return for their ZIP. The Pearson correlation we compute is one of the cleanest cuts on whether neighborhood income meaningfully shapes wash quality here.
Pearson r between ZIP income and rating across 9 qualifying locations: 0.00 — effectively zero. Operating quality dominates over neighborhood income here. Scatter mean: $72K AGI/return, 4.13★.
Car wash count and quality by income tier
Blue bars: location count per tier. Orange tick marks: average Google rating (same y-axis).
| Income tier (mean AGI/return) | ZIPs | Locations | Reviews | Avg Rating | Top Format |
|---|---|---|---|---|---|
| Under $50K | 0 | 0 | 0 | 0.00 | — |
| $50K – $75K | 1 | 9 | 3,278 | 4.61 | Express Tunnel (4) |
| $75K – $100K | 0 | 0 | 0 | 0.00 | — |
| $100K – $150K | 0 | 0 | 0 | 0.00 | — |
| $150K+ | 0 | 0 | 0 | 0.00 | — |
The highest-income tier ($150K+) contains 0 car washes across 0 ZIPs at 0.00★, against 0 sites across 0 ZIPs at 0.00★ in the lowest. Middle-income tiers typically host the densest express-tunnel concentrations — the part of the income curve where that format's unit economics are strongest.
Who operates the most Hermitage car washes?
5 chains run sites in Hermitage; the top 25 are listed below by location count, with their per-chain operating-quality numbers next to them. Useful for narrowing competitive-set considerations or for M&A evaluation.
| # | Chain | Locations | Reviews | Avg Rating | Damage | Cancel | Upsell |
|---|---|---|---|---|---|---|---|
| 1 | bp | 3 | 109 | 3.51 | — | — | — |
| 2 | Nichols Car Wash | 1 | 208 | 4.00 | — | — | — |
| 3 | Legacy Car Wash - Hermitage | 1 | 151 | 3.90 | — | — | — |
| 4 | Mister Car Wash | 1 | 366 | 4.30 | — | — | — |
| 5 | Washtopia | 1 | 2,333 | 4.80 | 0.99% | — | 0.14% |
What do customers love and complain about at Hermitage car washes?
The aspect grid below summarizes 915 AI-extracted reviews across 9 Hermitage car wash locations. Each aspect lands on a -1…+1 scale (negative = customers complain more than they praise; positive = the reverse).
Where are the 9 car washes in Hermitage, TN?
The complete inventory of car wash locations in the Hermitage market is captured in the underlying dataset; the table below shows the highest-review-volume sites for at-a-glance comparison. Each row shows operator, address, format, chain affiliation, rating, review count, and the IRS mean AGI for the ZIP.
| Location | City | Format | Chain | Rating | Reviews | ZIP AGI |
|---|---|---|---|---|---|---|
| Washtopia 3925 Lebanon Pike | Hermitage, TN | Express Tunnel | Washtopia | 4.8 | 2,333 | $72K |
| Mister Car Wash 4841 Lebanon Pike | Hermitage, TN | Express Tunnel | Mister Car Wash | 4.3 | 366 | $72K |
| Hermitage Rojo Reds Carwash 5004 Old Hickory Blvd | Hermitage, TN | Express Tunnel | Nichols Car Wash | 4.0 | 208 | $72K |
| Legacy Car Wash - Hermitage 4121 Lebanon Pike | Hermitage, TN | Self-Serve Bay | Legacy Car Wash - Hermitage | 3.9 | 151 | $72K |
| Integrity Auto Spa LLC 3642 Central Pike | Hermitage, TN | Detail Shop | — | 5.0 | 89 | $72K |
| bp 4711 Andrew Jackson Pkwy | Hermitage, TN | In-Bay Automatic | bp | 3.7 | 55 | $72K |
| bp 5400 Old Hickory Blvd | Hermitage, TN | In-Bay Automatic | bp | 3.1 | 39 | $72K |
| Dusto's Car Wash 5216 Old Hickory Blvd | Hermitage, TN | Express Tunnel | — | 4.5 | 22 | $72K |
| bp 5805 Old Hickory Blvd | Hermitage, TN | In-Bay Automatic | bp | 3.9 | 15 | $72K |
Compare Hermitage to other car wash markets in the Nashville metro
Cities in the same metro, ordered by closest comparable size. Each link runs the same operator concentration, format mix, and customer-experience analysis.
Data as of 2026-05-22. Pick a format and click Copy.
WashIndex. (2026, May 22). Hermitage, TN car wash market analysis. https://washindex.com/car-wash-cities/hermitage-tn
WashIndex. "Hermitage, TN car wash market analysis." WashIndex. Last modified May 22, 2026. https://washindex.com/car-wash-cities/hermitage-tn.
"Hermitage, TN car wash market analysis." WashIndex, May. 22, 2026, https://washindex.com/car-wash-cities/hermitage-tn.
@misc{washindex_car_wash_cities_hermitage_tn_2026,
title = {{Hermitage, TN car wash market analysis}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-cities/hermitage-tn},
urldate = {2026-05-22},
} About this analysis
Car wash inventory for Hermitage, TN is sourced from the WashIndex national car-wash place index, filtered to places whose Google-Maps-reported city matches Hermitage, and further restricted to places whose format the WashIndex LLM classifier identified as a car wash (excluding dealerships, gas stations, and other auto-related businesses that don't primarily operate a car wash). Inclusion in the parent Nashville MSA dataset is established by point-in-polygon against the official US Census county boundaries (TIGER/Line, 2024).
Operating-quality signals are derived from 915 customer reviews processed through WashIndex's 55-field LLM extraction pipeline. Format classification comes from a separate per-location website-reading classifier. ZIP-level income data is from the IRS Statistics of Income (tax year 2022) — mean Adjusted Gross Income per tax return, which is directionally aligned with ACS median household income but available without authentication.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
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