Wash Pointe Car Wash 9 Mile
Wash Pointe Car Wash 9 Mile is a 1-state express tunnel operator running 4 US locations, with its largest footprint in Michigan. Customer ratings have drifted from 4.00★ to 2.85★ since 2026-01, surfacing as a chain-wide signal in 180 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 4 express tunnel locations across 1 US state (largest footprint in Michigan).
- Weighted rating drifted from 4.00★ to 2.85★ starting 2026-01 — a sustained chain-wide decline.
- Built from 180 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
Wash Pointe Car Wash 9 Mile is in a measurable rating drift. Rating fell from 4.00★ to 2.85★ starting 2026-01, with staff conduct the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Customers continue to praise wash quality (+0.22) most consistently despite the rating drift. 180 AI-extracted reviews feed the cross-location aspect breakdown below.
Pricing varies across Wash Pointe Car Wash 9 Mile's footprint. Across the 4 of 4 Wash Pointe Car Wash 9 Mile locations with published pricing: median single car wash $6 (range $6–$6), median unlimited membership $17 per month (range $17 to $17 per month) — remarkably consistent across markets on the membership side. Cheapest tier tracked at any Wash Pointe Car Wash 9 Mile: $17 per month at Wash Pointe Car Wash John R. (Basic Wash).
How much does a Wash Pointe Car Wash 9 Mile car wash cost?
Published menu pricing across Wash Pointe Car Wash 9 Mile's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 4 of 4 tracked locations have usable published pricing (100% coverage).
| Unlimited membership tiers at Wash Pointe Car Wash 9 Mile | |||
|---|---|---|---|
| 1 | Basic Wash | 4 locations | $17 per mo |
| 2 | Rain-X Graphene Wash | 4 locations | $34 per mo |
| Single wash menu at Wash Pointe Car Wash 9 Mile | |||
|---|---|---|---|
| 1 | Basic Wash | 4 locations | $6 |
| 2 | Rain-X Graphene Wash | 4 locations | $18 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Wash Pointe Car Wash 9 Mile
How many locations does Wash Pointe Car Wash 9 Mile have?
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What is the average customer rating at Wash Pointe Car Wash 9 Mile?
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What is Wash Pointe Car Wash 9 Mile's damage rate?
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What format of car wash is Wash Pointe Car Wash 9 Mile?
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What do customers like most about Wash Pointe Car Wash 9 Mile?
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Where does Wash Pointe Car Wash 9 Mile have the most locations?
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How easy is it to cancel a Wash Pointe Car Wash 9 Mile membership?
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How much does a Wash Pointe Car Wash 9 Mile car wash cost?
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How much does a Wash Pointe Car Wash 9 Mile unlimited membership cost?
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Where can I find the cheapest Wash Pointe Car Wash 9 Mile membership?
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How have Wash Pointe Car Wash 9 Mile ratings and review volume trended over time?
28 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 47 reviews in 2025-10. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Wash Pointe Car Wash 9 Mile
- Per-Wash Price
- +0.56
- Wash Quality
- +0.22
- Staff
- +0.20
- Membership Value
- +0.13
Where customers complain about Wash Pointe Car Wash 9 Mile
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Wash Pointe Car Wash 9 Mile face at each site?
Trade-area competitive density at Wash Pointe Car Wash 9 Mile sites averages 7.8 car washes within 1 mile and 55.5 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Wash Pointe Car Wash 9 Mile?
Customer-mentioned amenities at Wash Pointe Car Wash 9 Mile; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).
Which metros and cities does Wash Pointe Car Wash 9 Mile have locations in?
Wash Pointe Car Wash 9 Mile operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Wash Pointe Car Wash 9 Mile's position alongside every other operator.
Which states does Wash Pointe Car Wash 9 Mile operate in?
Wash Pointe Car Wash 9 Mile's 4-location footprint spans 1 state; concentrated in Michigan (4). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Michigan | 4 | 1,157 | 4.14 |
What are the top Wash Pointe Car Wash 9 Mile locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. All 4 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.
4.1 490 reviews 12 / 62 / 130
Trade-Area Competitors
- houghton lake, michigan 0.11 mi
- AutoJet Touchless Carwash 0.28 mi · 4.1★
- Conner’s Auto Detail 0.32 mi · 5.0★
- bp 0.34 mi · 2.9★
- Clean Express Auto Wash 0.48 mi · 4.4★
Operational Signals
- Per-Wash Price +0.83
- Equipment Working -0.67
- Wait Time +0.60
- Wash Quality +0.37
Monthly Review Velocity
4.1 244 reviews 9 / 63 / 121
Trade-Area Competitors
- Amoco 0.12 mi · 1.0★
- Madison Heights Collision 0.38 mi · 3.6★
- NextLevelAutocare Detailing 0.42 mi
- Triple M 0.56 mi · 5.0★
- K’S MOBILE AUTOMOTIVE DETAILING 0.75 mi · 5.0★
Operational Signals
- Staff +0.30
- Per-Wash Price +0.20
- Membership Value +0.11
- Wash Quality +0.06
Monthly Review Velocity
Eastpointe, MI 17335 E 9 Mile Rd 4.3 235 reviews 9 / 51 / 74
Trade-Area Competitors
- 3 Brothers Auto Collision 0.01 mi · 4.2★
- Amoco 0.21 mi · 3.0★
- Jizzle Kar Detailing 0.35 mi
- bp 0.80 mi · 3.7★
- Touchless Car Wash 0.80 mi
Operational Signals
- Facility Cleanliness -1.00
- Membership Value +1.00
- Per-Wash Price +0.83
- Staff +0.80
Monthly Review Velocity
4.1 188 reviews 1 / 46 / 87
Trade-Area Competitors
- Detail Dynasty 0.99 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.71
- Wait Time -0.33
- Membership Value +0.30
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Wash Pointe Car Wash 9 Mile — WashIndex operator profile. https://washindex.com/car-wash-chains/wash-pointe-car-wash-9-mile
WashIndex. "Wash Pointe Car Wash 9 Mile — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/wash-pointe-car-wash-9-mile.
"Wash Pointe Car Wash 9 Mile — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/wash-pointe-car-wash-9-mile.
@misc{washindex_car_wash_chains_wash_pointe_car_wash_9_mile_2026,
title = {{Wash Pointe Car Wash 9 Mile — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/wash-pointe-car-wash-9-mile},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 180 customer reviews of Wash Pointe Car Wash 9 Mile locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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