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Chain Profile

The Wash Tub

The Wash Tub is a 24-location full service chain operating across 2 US states. Its weighted Google rating has slipped from 4.23★ to 3.78★ since 2025-01, a sustained decline measurable across 4,217 AI-extracted reviews.

washtub.com Full Service

Data updated · May 24, 2026

Key findings

  • 24 full service locations across 2 US states (largest footprint in Texas).
  • Weighted rating drifted from 4.23★ to 3.78★ starting 2025-01 — a sustained chain-wide decline.
  • Built from 4,217 AI-extracted Google reviews scored across 55 dimensions.

24 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

The Wash Tub stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.23★ to 3.78★ starting 2025-01, with wash result quality the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.

Staff (+0.71) is the chain's strongest aspect signal — even during the drift window. Price is the sharpest complaint cluster (-0.41, 346 negative mentions). 16,464 customer reviews underpin the chain-wide read, 4,217 of them AI-extracted across 55 dimensions.

Pricing varies across The Wash Tub's footprint. Across the 24 of 24 The Wash Tub locations with published pricing: median single car wash $27 (range $27–$27), median unlimited membership $39 per month (range $39 to $39 per month) — remarkably consistent across markets on the membership side. Cheapest tier tracked at any The Wash Tub: $39 per month at The Wash Tub (GLEAM WASH).

$$ Pricing

How much does a The Wash Tub car wash cost?

Published menu pricing across The Wash Tub's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 24 of 24 tracked locations have usable published pricing (100% coverage).

Single Wash
$27
median · range $27–$27 · 24 locations tracked
Unlimited Membership
$39 per month
median · range $39–$39 per month · 24 programs tracked
Unlimited membership tiers at The Wash Tub
1 GLEAM WASH 24 locations $39 per mo
2 WASH TUB SPECIAL 24 locations $49 per mo
3 ULTIMATE WASH 24 locations $59 per mo
Single wash menu at The Wash Tub
1 GLEAM WASH 24 locations $27
2 WASH TUB SPECIAL 24 locations $31
3 ULTIMATE WASH 24 locations $35

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About The Wash Tub

How many locations does The Wash Tub have?

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The Wash Tub operates 24 car wash locations across 2 states.

What is the average customer rating at The Wash Tub?

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The Wash Tub's review-weighted average rating is 4.04★ across 16,464 Google reviews from 24 locations.

What is The Wash Tub's damage rate?

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2.7% of reviewers mention damage to their vehicle at The Wash Tub, based on WashIndex's LLM extraction of 4,217 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is The Wash Tub?

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The Wash Tub is predominantly a Full Service chain, with secondary presence in Full Service.

What do customers like most about The Wash Tub?

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Across 4,217 AI-extracted Google reviews, The Wash Tub customers most often praise friendly, helpful staff, the quality of the wash, and clean facilities. The strongest signal is staff interactions, cited positively in 2,685 reviews (net sentiment +0.71 on a -1 to +1 scale). A representative review: "Easy to work with, do great job. Looking for full detail, great price."

What are common complaints about The Wash Tub?

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The most common complaints about The Wash Tub center on pricing perceived as too high for what's delivered. The strongest negative signal is pricing, cited critically in 346 reviews (net sentiment -0.41 on a -1 to +1 scale). A representative review: "Car wash was expensive and several spots missed."

Where does The Wash Tub have the most locations?

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The Wash Tub's largest state by location count is Texas with 23 sites (averaging 4.04★ across 15,851 reviews).

How easy is it to cancel a The Wash Tub membership?

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13.3% of The Wash Tub reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a The Wash Tub car wash cost?

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Single-wash prices at The Wash Tub locations range from $27 to $27, with a median of $27 across 24 locations that publish their pricing - remarkably consistent across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.

How much does a The Wash Tub unlimited membership cost?

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The Wash Tub's unlimited membership tiers range from $39 per month to $39 per month, with a median of $39 per month across 24 location-tier combinations tracked - remarkably consistent across markets. The cheapest tier tracked at any The Wash Tub location is $39 per month (GLEAM WASH); the most expensive tracked is $39 per month (GLEAM WASH).

Where can I find the cheapest The Wash Tub membership?

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The cheapest unlimited membership tier tracked at any The Wash Tub location is $39 per month at The Wash Tub (GLEAM WASH). Because The Wash Tub pricing varies across markets, the same tier name can be priced differently at different locations.
Locations
24
States Served
2
Total Reviews
16K
Avg Rating
4.04
Damage Rate
2.7%
See leaderboard →
Cancel Friction
13.3%
of mem-mentioning reviews
See leaderboard →
01 Trends Over Time

How have The Wash Tub ratings and review volume trended over time?

The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.23★ to 3.78★ starting 2025-01. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).

Monthly review volume

28 months
59244429614802024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about The Wash Tub

Staff
+0.71
Wash Quality
+0.54
Facility Cleanliness
+0.47
Wait Time
+0.37

Where customers complain about The Wash Tub

Per-Wash Price
-0.41

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
2.7%
Reviewer-reported vehicle damage
Membership Mention Rate
7.1%
Share of reviews discussing the program
Cancellation Friction
13.3%
Of mem-mentioning reviews
Upsell Pressure
1.7%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does The Wash Tub face at each site?

Trade-area competitive density at The Wash Tub sites averages 7.5 car washes within 1 mile and 48.0 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
7.5
avg · median 8
Within 1 – 3 miles
48.0
avg · median 29
Within 3 – 5 miles
91.4
avg · median 62
03 Amenities Mentioned

What amenities do customers mention at The Wash Tub?

Customer-mentioned amenities at The Wash Tub; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).

Hand Dry
0.6% of reviews
Markets Where The Wash Tub operates

Which metros and cities does The Wash Tub have locations in?

The Wash Tub operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with The Wash Tub's position alongside every other operator.

Cities (6)
Compare Head-to-head

How does The Wash Tub stack up against other car wash chains?

Side-by-side comparisons of The Wash Tub and the chains it competes with — rating, damage rate, format mix, membership economics, and shared metros.

Competitor set

Alternatives to The Wash Tub

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does The Wash Tub operate in?

2 states; anchored in Texas (23) and TX (1). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.

State Locations Total Reviews Avg Rating
Texas 23 15,851 4.04
TX 1 613 3.90
05 Per-Location Drill-Down

What are the top The Wash Tub locations by review volume?

Top 10 The Wash Tub locations by review volume below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.

San Antonio, TX 3307 SE Military Dr City › Metro ›
4.0 1,267 reviews Comp 9 / 18 / 46

Trade-Area Competitors

Within 1 mi 9 (3.8★)
1 – 3 mi 18 (3.9★)
3 – 5 mi 46 (4.4★)
Nearest competitors (≤ 1 mi)
  • H E B Car Wash 0.04 mi · 2.6★
  • H-E-B Fuel 0.06 mi · 4.3★
  • Goliad Rd. Car Wash 0.36 mi · 3.0★
  • Niche Custom Tinting 0.46 mi · 5.0★
  • Fischers Car Wash 0.48 mi

Operational Signals

Damage rate 1.2%
Cancel friction 17.4%
Mem mention rate 6.9%
Scored reviews 331
Most-distinctive aspects
  • Staff +0.78
  • Per-Wash Price -0.76
  • Wait Time +0.58
  • Wash Quality +0.56

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 15055 Judson Rd City › Metro ›
4.2 967 reviews Comp 6 / 64 / 55

Trade-Area Competitors

Within 1 mi 6 (4.2★)
1 – 3 mi 64 (4.4★)
3 – 5 mi 55 (4.3★)
Nearest competitors (≤ 1 mi)
  • Impressive way detailing 0.47 mi · 5.0★
  • Shell 0.62 mi · 3.9★
  • 3 Kids Carwash Full detail & ceramic coatings 0.62 mi · 3.7★
  • Shine Mobile Detailing of San Antonio 0.71 mi · 5.0★
  • Graphix Garage Sa 0.72 mi · 5.0★

Operational Signals

Damage rate 2.5%
Cancel friction
Mem mention rate 4.6%
Scored reviews 283
Most-distinctive aspects
  • Equipment Working -1.00
  • Staff +0.77
  • Wash Quality +0.69
  • Wait Time +0.58

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 4318 Broadway City › Metro ›
4.3 837 reviews Comp 12 / 72 / 458

Trade-Area Competitors

Within 1 mi 12 (5.0★)
1 – 3 mi 72 (4.4★)
3 – 5 mi 458 (4.7★)
Nearest competitors (≤ 1 mi)
  • J Details 0.57 mi · 5.0★
  • Luxe Auto Detailing 0.74 mi · 5.0★
  • NextGen Mobile Wash and Detailing 0.74 mi · 5.0★
  • Tier 1 Detailing 0.74 mi
  • SUDZ DETAIL'N 0.74 mi · 5.0★

Operational Signals

Damage rate 1.4%
Cancel friction
Mem mention rate 4.5%
Scored reviews 289
Most-distinctive aspects
  • Equipment Working -1.00
  • Staff +0.87
  • Wash Quality +0.74
  • Wait Time +0.66

Monthly Review Velocity

2024-01 2026-04
San Antonio, TX 10626 Potranco Rd City › Metro ›
3.9 836 reviews Comp 3 / 29 / 63

Trade-Area Competitors

Within 1 mi 3 (3.9★)
1 – 3 mi 29 (4.1★)
3 – 5 mi 63 (4.3★)
Nearest competitors (≤ 1 mi)
  • H-E-B Fuel 0.21 mi · 4.5★
  • Crystal Clean Car Wash 0.22 mi · 2.8★
  • GO Car Wash 0.60 mi · 4.3★

Operational Signals

Damage rate 3.0%
Cancel friction 11.1%
Mem mention rate 13.4%
Scored reviews 201
Most-distinctive aspects
  • Equipment Working -1.00
  • Per-Wash Price -0.68
  • Staff +0.51
  • Facility Cleanliness +0.50

Monthly Review Velocity

2024-01 2026-03
Schertz, TX 6011 FM3009 City › Metro ›
4.1 816 reviews Comp 10 / 20 / 62

Trade-Area Competitors

Within 1 mi 10 (3.9★)
1 – 3 mi 20 (4.7★)
3 – 5 mi 62 (4.4★)
Nearest competitors (≤ 1 mi)
  • Fischer's Market #13 0.16 mi · 3.0★
  • BlueWave Express Car Wash 0.17 mi · 4.9★
  • Schertz Fischers Market/Shell Car Wash 0.17 mi · 2.8★
  • Shell 0.18 mi · 3.4★
  • H-E-B Fuel 0.30 mi · 4.5★

Operational Signals

Damage rate 2.0%
Cancel friction
Mem mention rate 7.1%
Scored reviews 197
Most-distinctive aspects
  • Staff +0.74
  • Wash Quality +0.65
  • Facility Cleanliness +0.33
  • Membership Value +0.33

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 8250 Bandera Rd City › Metro ›
4.2 786 reviews Comp 12 / 36 / 99

Trade-Area Competitors

Within 1 mi 12 (4.4★)
1 – 3 mi 36 (4.2★)
3 – 5 mi 99 (4.2★)
Nearest competitors (≤ 1 mi)
  • Quick Quack Car Wash 0.30 mi · 4.9★
  • Bubble Bath Car Wash 0.35 mi · 4.4★
  • Shadetree Car Wash 0.37 mi · 3.8★
  • H E B Wash 0.39 mi · 3.7★
  • H-E-B Fuel 0.40 mi · 4.5★

Operational Signals

Damage rate 1.2%
Cancel friction
Mem mention rate 4.6%
Scored reviews 260
Most-distinctive aspects
  • Equipment Working -1.00
  • Staff +0.86
  • Wash Quality +0.78
  • Membership Value +0.71

Monthly Review Velocity

2024-01 2026-04
San Antonio, TX 11318 Culebra Rd City › Metro ›
4.0 783 reviews Comp 6 / 26 / 58

Trade-Area Competitors

Within 1 mi 6 (4.7★)
1 – 3 mi 26 (4.1★)
3 – 5 mi 58 (4.1★)
Nearest competitors (≤ 1 mi)
  • Quick Quack Car Wash 0.44 mi · 4.9★
  • Details and Drinks 0.61 mi · 5.0★
  • Essential Car Detailing - Alamo Ranch 0.78 mi · 5.0★
  • H-E-B Fuel 0.88 mi · 4.4★
  • H-E-B Wash 0.88 mi · 4.0★

Operational Signals

Damage rate 3.3%
Cancel friction
Mem mention rate 6.2%
Scored reviews 211
Most-distinctive aspects
  • Equipment Working -1.00
  • Per-Wash Price -0.82
  • Staff +0.73
  • Wash Quality +0.61

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 8235 Marbach Rd City › Metro ›
3.9 761 reviews Comp 10 / 31 / 62

Trade-Area Competitors

Within 1 mi 10 (3.7★)
1 – 3 mi 31 (4.2★)
3 – 5 mi 62 (4.1★)
Nearest competitors (≤ 1 mi)
  • H.E.B Wash 0.17 mi · 3.2★
  • H-E-B Fuel 0.17 mi · 4.4★
  • Jurassic Car Wash - Marbach 0.21 mi · 4.0★
  • Circle K 0.24 mi · 3.3★
  • Club Car Wash 0.34 mi · 4.2★

Operational Signals

Damage rate 1.6%
Cancel friction
Mem mention rate 11.1%
Scored reviews 126
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Per-Wash Price -0.65
  • Staff +0.55

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 7535 FM78 City › Metro ›
3.9 752 reviews Comp 6 / 38 / 75

Trade-Area Competitors

Within 1 mi 6 (3.4★)
1 – 3 mi 38 (4.2★)
3 – 5 mi 75 (4.3★)
Nearest competitors (≤ 1 mi)
  • Shell 0.26 mi · 2.7★
  • Circle K 0.26 mi · 3.1★
  • Circle K | Car Wash 0.26 mi · 3.2★
  • GO Car Wash 0.48 mi · 4.0★
  • Circle K | Car Wash 0.54 mi · 2.3★

Operational Signals

Damage rate 3.3%
Cancel friction
Mem mention rate 9.1%
Scored reviews 121
Most-distinctive aspects
  • Staff +0.72
  • Per-Wash Price -0.60
  • Wash Quality +0.50
  • Wait Time +0.47

Monthly Review Velocity

2024-01 2026-03
Round Rock, TX 1001 E Palm Valley Blvd City › Metro ›
4.0 738 reviews Comp 8 / 55 / 69

Trade-Area Competitors

Within 1 mi 8 (4.3★)
1 – 3 mi 55 (4.2★)
3 – 5 mi 69 (4.5★)
Nearest competitors (≤ 1 mi)
  • GO Car Wash 0.25 mi · 4.3★
  • H-E-B Fuel 0.53 mi · 4.5★
  • HEB CAR WASH 0.53 mi · 4.0★
  • Club Car Wash 0.82 mi · 4.3★
  • Club Car Wash 0.83 mi · 3.9★

Operational Signals

Damage rate 4.8%
Cancel friction
Mem mention rate 4.8%
Scored reviews 166
Most-distinctive aspects
  • Facility Cleanliness +0.67
  • Staff +0.45
  • Per-Wash Price -0.34
  • Wash Quality +0.32

Monthly Review Velocity

2024-01 2026-03
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). The Wash Tub — WashIndex operator profile. https://washindex.com/car-wash-chains/the-wash-tub
Chicago
WashIndex. "The Wash Tub — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/the-wash-tub.
MLA
"The Wash Tub — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/the-wash-tub.
BibTeX
@misc{washindex_car_wash_chains_the_wash_tub_2026,
  title  = {{The Wash Tub — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/the-wash-tub},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 4,217 customer reviews of The Wash Tub locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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Drill into the data directly.

Open The Wash Tub on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.