Smitty's Car Wash
Smitty's Car Wash operates 13 express tunnel locations across 3 US states, anchored in Texas (9 sites). Customer ratings have drifted from 4.67★ to 4.30★ since 2026-04, surfacing as a chain-wide signal in 3,527 AI-extracted reviews.
Data updated · September 26, 2026
Key findings
- 13 express tunnel locations across 3 US states (largest footprint in Texas).
- Weighted rating drifted from 4.67★ to 4.30★ starting 2026-04 — a sustained chain-wide decline.
- Built from 3,527 AI-extracted Google reviews scored across 55 dimensions.
13 locations across 3 states · dot size scales with review volume
Smitty's Car Wash stands out among 459 tracked chains for a recent rating drop. 13 locations across 3 states; anchored in Texas (9), Montana (2), and Illinois (2). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Staff (+0.87) is the chain's strongest aspect signal — even during the drift window. Equipment reliability runs sharply negative (-0.20) and is the most-likely contributor to the drift. 3,527 AI-extracted reviews feed the cross-location aspect breakdown below.
Pricing varies across Smitty's Car Wash's footprint. Across the 11 of 13 Smitty's Car Wash locations with published pricing: median single car wash $12 (range $12–$12), median unlimited membership $29 per month (range $29 to $29 per month) — remarkably consistent across markets on the membership side. Cheapest tier tracked at any Smitty's Car Wash: $29 per month at Smitty's Car Wash (DELUXE).
How much does a Smitty's Car Wash car wash cost?
Published menu pricing across Smitty's Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 11 of 13 tracked locations have usable published pricing (85% coverage).
| Unlimited membership tiers at Smitty's Car Wash | |||
|---|---|---|---|
| 1 | DELUXE | 11 locations | $29 per mo |
| 2 | ULTIMATE | 11 locations | $34 per mo |
| 3 | PREMIUM | 11 locations | $39 per mo |
| Single wash menu at Smitty's Car Wash | |||
|---|---|---|---|
| 1 | BASIC | 11 locations | $12 |
| 2 | DELUXE | 11 locations | $17 |
| 3 | ULTIMATE | 11 locations | $22 |
| 4 | PREMIUM | 11 locations | $25 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Smitty's Car Wash
How many locations does Smitty's Car Wash have?
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What is the average customer rating at Smitty's Car Wash?
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What is Smitty's Car Wash's damage rate?
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What format of car wash is Smitty's Car Wash?
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What do customers like most about Smitty's Car Wash?
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What are common complaints about Smitty's Car Wash?
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Where does Smitty's Car Wash have the most locations?
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How easy is it to cancel a Smitty's Car Wash membership?
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How much does a Smitty's Car Wash car wash cost?
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How much does a Smitty's Car Wash unlimited membership cost?
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Where can I find the cheapest Smitty's Car Wash membership?
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How have Smitty's Car Wash ratings and review volume trended over time?
30 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 588 reviews in 2025-10. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about Smitty's Car Wash
- Staff
- +0.87
- Wait Time
- +0.87
- Facility Cleanliness
- +0.84
- Wash Quality
- +0.71
- Membership Value
- +0.45
- Per-Wash Price
- +0.23
Where customers complain about Smitty's Car Wash
- Equipment Working
- -0.20
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does Smitty's Car Wash face at each site?
4.2 competing car washes within 1 mile of the average Smitty's Car Wash site; 12.5 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Smitty's Car Wash?
Amenities most frequently mentioned in Smitty's Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.
Which metros and cities does Smitty's Car Wash have locations in?
Smitty's Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Smitty's Car Wash's position alongside every other operator.
Alternatives to Smitty's Car Wash
The chains that compete with it most directly, compared.
Which states does Smitty's Car Wash operate in?
Smitty's Car Wash's 13-location footprint spans 3 states; anchored in Texas (9), Montana (2), and Illinois (2). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Texas | 9 | 4,472 | 4.74 |
| Montana | 2 | 572 | 4.45 |
| Illinois | 2 | 914 | 4.73 |
What are the top Smitty's Car Wash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. Top 10 by review volume shown; 13 total in the dataset. Expand any row to see per-site monthly velocity and aspect breakdown.
Fredericksburg, TX 513 S Adams St 4.9 853 reviews 7 / 4 / 0
Trade-Area Competitors
- Prime Shine 0.05 mi
- golden goose services 0.05 mi · 5.0★
- Clean Precision Jet 0.05 mi
- Running Clean Car Wash 0.10 mi · 2.2★
- Tx Detailing Studio 0.54 mi · 4.8★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.97
- Wash Quality +0.92
- Wait Time +0.89
Monthly Review Velocity
4.8 759 reviews 0 / 3 / 7
Trade-Area Competitors
Operational Signals
- Wait Time +0.91
- Staff +0.91
- Facility Cleanliness +0.86
- Wash Quality +0.86
Monthly Review Velocity
4.7 652 reviews 2 / 28 / 17
Trade-Area Competitors
- KJ's Mobile Detailing 0.16 mi
- Rainstorm Car Wash 0.42 mi · 3.6★
Operational Signals
- Wait Time +0.85
- Staff +0.79
- Facility Cleanliness +0.74
- Wash Quality +0.74
Monthly Review Velocity
Princeton, TX 400 E Princeton Dr 4.7 580 reviews 4 / 2 / 14
Trade-Area Competitors
- Super Bee Self Serve Car Wash 0.55 mi · 2.3★
- Goldenscale Detailing 0.58 mi · 5.0★
- Lonestar Detailing 0.58 mi
- Day Off Detail 0.89 mi
Operational Signals
- Wait Time +0.92
- Staff +0.90
- Facility Cleanliness +0.70
- Wash Quality +0.70
Monthly Review Velocity
Kerrville, TX 301 Sidney Baker St 4.8 520 reviews 13 / 17 / 4
Trade-Area Competitors
- Circle K 0.14 mi · 3.8★
- Circle K | Car Wash 0.15 mi · 5.0★
- The Wash Custom Detailing 0.23 mi · 4.2★
- The Wash Tub 0.26 mi · 3.8★
- Main Car Wash 0.46 mi · 4.0★
Operational Signals
- Wait Time +1.00
- Staff +0.92
- Facility Cleanliness +0.87
- Wash Quality +0.82
Monthly Review Velocity
Greenville, TX 6112 Wesley St 4.6 479 reviews 4 / 15 / 8
Trade-Area Competitors
- Texas Lonestar Customs 0.21 mi · 4.9★
- TEDG Auto Care 0.31 mi
- Phoenix's Mobile Detailing 0.31 mi
- MINT CARWASH GREENVILLE 0.69 mi · 4.8★
Operational Signals
- Facility Cleanliness +0.87
- Staff +0.86
- Wait Time +0.75
- Equipment Working -0.64
Monthly Review Velocity
4.4 421 reviews 1 / 22 / 20
Trade-Area Competitors
- JB’s Mobile Detailing Services 0.74 mi · 5.0★
Operational Signals
- Wait Time +0.82
- Facility Cleanliness +0.78
- Staff +0.74
- Equipment Working -0.56
Monthly Review Velocity
Marshall, TX 1500 E End Blvd N 4.8 400 reviews 6 / 8 / 2
Trade-Area Competitors
- Marshall Lube & Auto Center 0.09 mi · 4.5★
- THE LOCAL WASH #2 0.10 mi · 4.6★
- Car Wash 0.31 mi · 4.7★
- Tidal Wave Auto Spa | Car Wash 0.45 mi · 4.6★
- Angelo's Excellent Detail and Professional car care 0.51 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.91
- Wash Quality +0.87
Monthly Review Velocity
Celina, TX 1300 S Preston Rd 4.7 362 reviews 2 / 10 / 11
Trade-Area Competitors
- Car Wash 0.26 mi · 3.0★
- Prestige Mobile Car Detailing Of Celina 0.91 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.88
- Wash Quality +0.69
Monthly Review Velocity
Lufkin, TX 1808 S First St 4.6 263 reviews 8 / 18 / 3
Trade-Area Competitors
- Excel Car Wash 0.48 mi · 4.3★
- Classic Collision 0.62 mi · 4.9★
- Pitbull Mobile Wash 0.82 mi · 4.8★
- VIP MOBILE WASH & DETAIL 0.82 mi · 5.0★
- Dk Mobile Detailing 0.82 mi · 5.0★
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Staff +0.63
- Wait Time +0.50
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). Smitty's Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/smitty-s-car-wash
WashIndex. "Smitty's Car Wash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/smitty-s-car-wash.
"Smitty's Car Wash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/smitty-s-car-wash.
@misc{washindex_car_wash_chains_smitty_s_car_wash_2026,
title = {{Smitty's Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/smitty-s-car-wash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 3,527 customer reviews of Smitty's Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 3 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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