Personal Touch Car Wash
Personal Touch Car Wash operates 4 express tunnel locations across 1 US state, anchored in Oregon (4 sites). The chain's weighted rating fell 0.50 stars (4.00★ → 3.50★) starting 2024-09.
Data updated · May 24, 2026
Key findings
- 4 express tunnel locations across 1 US state (largest footprint in Oregon).
- Weighted rating drifted from 4.00★ to 3.50★ starting 2024-09 — a sustained chain-wide decline.
- Built from 94 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
Personal Touch Car Wash stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.00★ to 3.50★ starting 2024-09. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Wash quality (+0.27) is the chain's strongest aspect signal — even during the drift window. The full review corpus (840) and the AI-scored subset (94) together drive the per-aspect signal.
Pricing varies across Personal Touch Car Wash's footprint. Across the 2 of 4 Personal Touch Car Wash locations with published pricing: median unlimited membership $19.99 per month (range $19.99 to $19.99 per month) — remarkably consistent across markets. Cheapest tier tracked at any Personal Touch Car Wash: $19.99 per month at Personal Touch Car Wash of Lebanon (Basic Wash).
How much does a Personal Touch Car Wash car wash cost?
Published menu pricing across Personal Touch Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 2 of 4 tracked locations have usable published pricing (50% coverage).
| Cheapest unlimited memberships in Personal Touch Car Wash | ||
|---|---|---|
| 1 | Personal Touch Car Wash of Lebanon Basic Wash | $19.99 per mo |
| 2 | Personal Touch Car Wash of Stayton Starting at | $19.99 per mo |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Personal Touch Car Wash
How many locations does Personal Touch Car Wash have?
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What is the average customer rating at Personal Touch Car Wash?
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What format of car wash is Personal Touch Car Wash?
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Where does Personal Touch Car Wash have the most locations?
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How easy is it to cancel a Personal Touch Car Wash membership?
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How much does a Personal Touch Car Wash unlimited membership cost?
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How have Personal Touch Car Wash ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-02 → 2026-04 across 27 months. Peak monthly volume hit 13 in 2024-06. The rating chart shows the timing of the drop most clearly.
Monthly review volume
27 monthsAverage star rating by month
scale 1–5What customers love about Personal Touch Car Wash
- Staff
- +0.53
- Wash Quality
- +0.27
Where customers complain about Personal Touch Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Personal Touch Car Wash face at each site?
3.8 competing car washes within 1 mile of the average Personal Touch Car Wash site; 7.8 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Personal Touch Car Wash?
Amenity mentions across 94 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which states does Personal Touch Car Wash operate in?
Footprint: 4 locations across 1 state. concentrated in Oregon (4). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Oregon | 4 | 840 | 4.10 |
What are the top Personal Touch Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
Lebanon, OR 1720 S Main St 4.2 400 reviews 5 / 3 / 4
Trade-Area Competitors
- Star Car Wash 0.00 mi · 3.6★
- DV Mobile Detailing 0.38 mi
- Bogies detailing llc 0.39 mi · 5.0★
- Conti Speed Sound and Kustom 0.47 mi · 5.0★
- Topline Auto Sales & Detail 0.50 mi · 4.3★
Operational Signals
- Facility Cleanliness -1.00
- Staff +0.60
- Per-Wash Price -0.43
- Wait Time +0.33
Monthly Review Velocity
Woodburn, OR 432 N Pacific Hwy 3.6 199 reviews 7 / 6 / 11
Trade-Area Competitors
- New Town Automotive & Detail 0.02 mi · 5.0★
- Curts Shop 0.06 mi · 5.0★
- ODJ Auto Details 0.14 mi · 5.0★
- PNW Auto Detailing 0.35 mi · 5.0★
- A1 Detailing L.L.C 0.74 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Facility Cleanliness +1.00
- Membership Value -1.00
- Wash Quality +0.38
Monthly Review Velocity
Stayton, OR 1283 N First Ave St 4.4 161 reviews 2 / 7 / 5
Trade-Area Competitors
- S.C.A. Detailing Stayton 0.32 mi · 5.0★
- Master's Touch Auto 0.44 mi · 4.5★
Operational Signals
- Wait Time +1.00
- Staff +0.43
- Per-Wash Price -0.33
Monthly Review Velocity
Corvallis, OR 5090 Philomath Blvd 4.2 80 reviews 1 / 15 / 5
Trade-Area Competitors
- Auto Aura Detailing 0.08 mi · 5.0★
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Membership Value +1.00
- Staff +0.77
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Personal Touch Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/personal-touch-car-wash
WashIndex. "Personal Touch Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/personal-touch-car-wash.
"Personal Touch Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/personal-touch-car-wash.
@misc{washindex_car_wash_chains_personal_touch_car_wash_2026,
title = {{Personal Touch Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/personal-touch-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 94 customer reviews of Personal Touch Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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