ModWash
ModWash operates 127 express tunnel locations across 12 US states, anchored in Pennsylvania (24 sites). The chain's weighted rating fell 0.44 stars (4.60★ → 4.16★) starting 2025-01.
Data updated · September 26, 2026
Key findings
- 127 express tunnel locations across 12 US states (largest footprint in Pennsylvania).
- Weighted rating drifted from 4.60★ to 4.16★ starting 2025-01 — a sustained chain-wide decline.
- Built from 73,461 AI-extracted Google reviews scored across 55 dimensions.
127 locations across 12 states · dot size scales with review volume
The defining signal for ModWash right now is a sustained rating decline. 127 locations across 12 states; anchored in Pennsylvania (24), Florida (21), and Ohio (20). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Even with the recent drift, Staff scores +0.94 — the chain's bright spot. Complaints cluster around equipment reliability — score -0.33 across 2,840 mentions. 186,237 customer reviews underpin the chain-wide read, 73,461 of them AI-extracted across 55 dimensions.
About ModWash
How many locations does ModWash have?
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What is the average customer rating at ModWash?
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What is ModWash's damage rate?
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What format of car wash is ModWash?
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What do customers like most about ModWash?
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What are common complaints about ModWash?
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Where does ModWash have the most locations?
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How easy is it to cancel a ModWash membership?
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How have ModWash ratings and review volume trended over time?
30 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 12,248 reviews in 2024-03. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about ModWash
- Staff
- +0.94
- Facility Cleanliness
- +0.79
- Wash Quality
- +0.75
- Wait Time
- +0.64
- Membership Value
- +0.25
- Per-Wash Price
- +0.25
Where customers complain about ModWash
- Equipment Working
- -0.33
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does ModWash face at each site?
4.4 competing car washes within 1 mile of the average ModWash site; 21.6 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at ModWash?
Customer-mentioned amenities at ModWash; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).
Which metros and cities does ModWash have locations in?
ModWash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with ModWash's position alongside every other operator.
How does ModWash stack up against other car wash chains?
Side-by-side comparisons of ModWash and the chains it competes with — rating, damage rate, format mix, membership economics, and shared metros.
Alternatives to ModWash
The chains that compete with it most directly, compared.
Who owns ModWash?
Ownership structure, franchise status, and acquisition history.
Which states does ModWash operate in?
12 states; anchored in Pennsylvania (24), Florida (21), and Ohio (20). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Pennsylvania | 24 | 28,505 | 4.83 |
| Florida | 21 | 47,317 | 4.85 |
| Ohio | 20 | 27,721 | 4.86 |
| North Carolina | 15 | 22,422 | 4.86 |
| South Carolina | 13 | 14,823 | 4.85 |
| New Jersey | 11 | 14,395 | 4.80 |
| Tennessee | 9 | 17,176 | 4.89 |
| Georgia | 4 | 3,938 | 4.85 |
| Virginia | 3 | 2,413 | 4.86 |
| Maryland | 3 | 2,720 | 4.83 |
| Alabama | 3 | 4,419 | 4.90 |
| Delaware | 1 | 388 | 4.80 |
What are the top ModWash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. Top 10 by review volume shown; 127 total in the dataset. Expand any row to see per-site monthly velocity and aspect breakdown.
4.9 5,003 reviews 4 / 5 / 38
Trade-Area Competitors
- Circle K | Car Wash 0.54 mi · 3.3★
- Circle K 0.54 mi · 3.4★
- 7-Eleven Car Wash 0.58 mi
- Sambos Detailing 0.94 mi · 5.0★
Operational Signals
- Staff +0.96
- Facility Cleanliness +0.93
- Wait Time +0.92
- Wash Quality +0.88
Monthly Review Velocity
Plant City, FL 2511 James L Redman Pkwy 4.9 4,670 reviews 5 / 20 / 18
Trade-Area Competitors
- Oasis Auto Bath 0.45 mi · 4.1★
- A Touch Of Class mobile detailing 0.82 mi · 5.0★
- Octopus Car Wash Plant City 0.92 mi · 4.6★
- KJ Auto Detailing 0.99 mi · 4.6★
- A & M's Luxury Detailing 0.99 mi
Operational Signals
- Staff +0.94
- Wash Quality +0.81
- Facility Cleanliness +0.67
- Equipment Working -0.45
Monthly Review Velocity
4.9 4,666 reviews 3 / 28 / 66
Trade-Area Competitors
- Mynor_Detailz 0.26 mi
- Car Wash 0.50 mi · 4.8★
- TNS Mobile Car Detailing Of Brandon 0.70 mi · 5.0★
Operational Signals
- Staff +0.95
- Wash Quality +0.78
- Wait Time +0.67
- Facility Cleanliness +0.66
Monthly Review Velocity
4.9 4,542 reviews 3 / 26 / 17
Trade-Area Competitors
- Matt Bower Auto Detailing 0.47 mi · 4.6★
- Shiny Shell Carwash 0.72 mi · 4.8★
- Shiners Automotive Detailing 0.91 mi · 4.9★
Operational Signals
- Staff +0.94
- Facility Cleanliness +0.82
- Wash Quality +0.71
- Wait Time +0.59
Monthly Review Velocity
4.9 4,196 reviews 5 / 58 / 84
Trade-Area Competitors
- Mister Car Wash 0.68 mi · 4.4★
- J.L car wash and detailing 0.69 mi · 4.7★
- Apex Auto Mobile Detailing 0.81 mi · 5.0★
- Prime Shine Mobile Auto Detailing 0.96 mi · 5.0★
- JJ Elite Auto Detailing 1.00 mi · 4.8★
Operational Signals
- Staff +0.94
- Wash Quality +0.77
- Facility Cleanliness +0.76
- Wait Time +0.66
Monthly Review Velocity
4.9 4,130 reviews 0 / 30 / 25
Trade-Area Competitors
Operational Signals
- Facility Cleanliness +0.95
- Staff +0.94
- Wait Time +0.82
- Wash Quality +0.77
Monthly Review Velocity
4.7 4,122 reviews 11 / 107 / 76
Trade-Area Competitors
- Average Detailing 0.22 mi
- Pinellas PPF 0.41 mi · 5.0★
- Specialty Auto Detailing 0.42 mi · 4.8★
- Woodie's Wash Shack 0.48 mi · 4.1★
- Tidal Wave Auto Spa | Car Wash 0.49 mi · 4.7★
Operational Signals
- Staff +0.94
- Wash Quality +0.85
- Facility Cleanliness +0.69
- Equipment Working -0.57
Monthly Review Velocity
4.8 3,952 reviews 20 / 53 / 153
Trade-Area Competitors
- Topflight Detailing 0.28 mi · 5.0★
- VV Auto Detailing 0.32 mi · 4.4★
- Fresh Start Detail Co. 0.42 mi · 4.2★
- Custom Image llc 0.45 mi · 1.0★
- Hell's Detailing I Ceramic Coating | Paint Protection Film | Paint Correction 0.62 mi · 5.0★
Operational Signals
- Staff +0.95
- Wash Quality +0.71
- Wait Time +0.67
- Equipment Working -0.67
Monthly Review Velocity
4.9 3,347 reviews 4 / 30 / 43
Trade-Area Competitors
- Tip Top Auto Detailing 0.43 mi · 4.7★
- Top Notch Automotive LLC 0.76 mi · 5.0★
- Blood Brothers Wash and Detailing 0.80 mi · 4.3★
- Sparkle City Car Wash 0.88 mi · 4.0★
Operational Signals
- Wait Time +1.00
- Staff +0.97
- Facility Cleanliness +0.93
- Wash Quality +0.83
Monthly Review Velocity
Hixson, TN 5532 TN-153 4.9 2,984 reviews 2 / 17 / 39
Trade-Area Competitors
- Classic Collision 0.44 mi · 4.9★
- Premiere Auto Detailing, LLC 0.99 mi · 5.0★
Operational Signals
- Staff +0.97
- Wash Quality +0.87
- Facility Cleanliness +0.76
- Wait Time +0.60
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). ModWash — WashIndex operator profile. https://washindex.com/car-wash-chains/modwash
WashIndex. "ModWash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/modwash.
"ModWash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/modwash.
@misc{washindex_car_wash_chains_modwash_2026,
title = {{ModWash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/modwash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 73,461 customer reviews of ModWash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 18 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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