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Gorilla Touchless Car Wash — Temple

Gorilla Touchless Car Wash — Temple is a 1-state in-bay automatic operator running 4 US locations, with its largest footprint in Texas. The chain's weighted rating fell 0.22 stars (4.52★ → 4.30★) starting 2025-03.

Data updated · May 24, 2026

Key findings

  • 4 in-bay automatic locations across 1 US state (largest footprint in Texas).
  • Weighted rating drifted from 4.52★ to 4.30★ starting 2025-03 — a sustained chain-wide decline.
  • Built from 415 AI-extracted Google reviews scored across 55 dimensions.

4 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Gorilla Touchless Car Wash — Temple is in a measurable rating drift. Rating fell from 4.52★ to 4.30★ starting 2025-03, with ownership transition the leading complaint theme during the window. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.

Customers continue to praise staff (+0.98) most consistently despite the rating drift. The full review corpus (591) and the AI-scored subset (415) together drive the per-aspect signal.

Frequently Asked Questions

About Gorilla Touchless Car Wash — Temple

How many locations does Gorilla Touchless Car Wash — Temple have?

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Gorilla Touchless Car Wash — Temple operates 4 car wash locations in Texas only.

What is the average customer rating at Gorilla Touchless Car Wash — Temple?

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Gorilla Touchless Car Wash — Temple's review-weighted average rating is 4.55★ across 591 Google reviews from 4 locations.

What is Gorilla Touchless Car Wash — Temple's damage rate?

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1.0% of reviewers mention damage to their vehicle at Gorilla Touchless Car Wash — Temple, based on WashIndex's LLM extraction of 415 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Gorilla Touchless Car Wash — Temple?

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Gorilla Touchless Car Wash — Temple is predominantly an In-Bay Automatic chain, with secondary presence in Express Tunnel.

What do customers like most about Gorilla Touchless Car Wash — Temple?

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Across 415 AI-extracted Google reviews, Gorilla Touchless Car Wash — Temple customers most often praise friendly, helpful staff, clean facilities, and the quality of the wash. The strongest signal is staff interactions, cited positively in 164 reviews (net sentiment +0.98 on a -1 to +1 scale). A representative review: "first time going to a touchless car wash and left the car clean, only downside was it was left a little wet so recommend to bring a drying towel. employee gave us a free air freshener, would totally come again :)"

Where does Gorilla Touchless Car Wash — Temple have the most locations?

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Gorilla Touchless Car Wash — Temple's largest state by location count is Texas with 4 sites (averaging 4.55★ across 591 reviews).
Locations
4
States Served
1
Total Reviews
1K
Avg Rating
4.55
Damage Rate
1.0%
Cancel Friction
0.0%
of mem-mentioning reviews
01 Trends Over Time

How have Gorilla Touchless Car Wash — Temple ratings and review volume trended over time?

Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-03 across 27 months. Peak monthly volume hit 109 in 2025-09. The rating chart shows the timing of the drop most clearly.

Monthly review volume

27 months
10982552702024-012024-042024-072024-102025-012025-042025-072025-102026-012026-03

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-03

What customers love about Gorilla Touchless Car Wash — Temple

Staff
+0.98
Facility Cleanliness
+0.94
Wash Quality
+0.70
Equipment Working
+0.27
Per-Wash Price
+0.09

Where customers complain about Gorilla Touchless Car Wash — Temple

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
1.0%
Reviewer-reported vehicle damage
Membership Mention Rate
2.4%
Share of reviews discussing the program
Cancellation Friction
0.0%
Of mem-mentioning reviews
Upsell Pressure
0.0%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Gorilla Touchless Car Wash — Temple face at each site?

Trade-area competitive density at Gorilla Touchless Car Wash — Temple sites averages 8.5 car washes within 1 mile and 28.0 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
8.5
avg · median 8
Within 1 – 3 miles
28.0
avg · median 25
Within 3 – 5 miles
65.5
avg · median 60
03 Amenities Mentioned

What amenities do customers mention at Gorilla Touchless Car Wash — Temple?

Amenity mentions across 415 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.

Dog Wash
5.8% of reviews
Paid Vacuums
1.9% of reviews
Air Dryer
1.4% of reviews
Free Vacuums
1.0% of reviews
Floor-Mat Cleaner
0.7% of reviews
Underbody Wash
0.7% of reviews
Markets Where Gorilla Touchless Car Wash — Temple operates

Which metros and cities does Gorilla Touchless Car Wash — Temple have locations in?

Gorilla Touchless Car Wash — Temple operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Gorilla Touchless Car Wash — Temple's position alongside every other operator.

Cities (4)
Competitor set

Alternatives to Gorilla Touchless Car Wash — Temple

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Gorilla Touchless Car Wash — Temple operate in?

Gorilla Touchless Car Wash — Temple's 4-location footprint spans 1 state; concentrated in Texas (4). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.

State Locations Total Reviews Avg Rating
Texas 4 591 4.55
05 Per-Location Drill-Down

What are the top Gorilla Touchless Car Wash — Temple locations by review volume?

Per-location drill-down — useful for attributing the drift to specific sites. All 4 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.

San Antonio, TX 12610 Jones Maltsberger Rd City › Metro ›
4.5 214 reviews Comp 5 / 46 / 119

Trade-Area Competitors

Within 1 mi 5 (3.9★)
1 – 3 mi 46 (4.3★)
3 – 5 mi 119 (4.4★)
Nearest competitors (≤ 1 mi)
  • Swiftwater Car Wash #6 0.00 mi · 3.5★
  • Shell 0.41 mi · 4.3★
  • Javi's Mobile Car Wash & Auto Detailing LLC 0.51 mi · 4.9★
  • Blossom Car Wash 0.59 mi · 3.8★
  • Perfect Car Wash 0.59 mi · 3.0★

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 2.3%
Scored reviews 129
Most-distinctive aspects
  • Wait Time +1.00
  • Staff +1.00
  • Membership Value -1.00
  • Facility Cleanliness +0.91

Monthly Review Velocity

2024-01 2026-03
Pflugerville, TX 903 FM 685 City › Metro ›
4.4 161 reviews Comp 10 / 32 / 81

Trade-Area Competitors

Within 1 mi 10 (3.6★)
1 – 3 mi 32 (4.1★)
3 – 5 mi 81 (4.3★)
Nearest competitors (≤ 1 mi)
  • Shell 0.08 mi · 3.4★
  • 100% Hand Car Wash 0.09 mi · 4.0★
  • Pfast Car Wash 0.25 mi · 3.0★
  • G's Auto Details 0.34 mi
  • H-E-B Car Wash 0.46 mi · 3.9★

Operational Signals

Damage rate 3.1%
Cancel friction
Mem mention rate 3.1%
Scored reviews 127
Most-distinctive aspects
  • Staff +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Wait Time +0.75

Monthly Review Velocity

2024-06 2026-03
Temple, TX 4237 S 31st St City › Metro ›
4.9 130 reviews Comp 6 / 17 / 23

Trade-Area Competitors

Within 1 mi 6 (3.6★)
1 – 3 mi 17 (4.1★)
3 – 5 mi 23 (4.1★)
Nearest competitors (≤ 1 mi)
  • Sam's Club Gas Station 0.38 mi · 4.6★
  • Sam's Club Car Wash 0.42 mi · 1.7★
  • Ray’s Attention To The Details 0.50 mi
  • Today's Car Wash 0.79 mi · 4.2★
  • H-E-B Fuel 0.86 mi · 4.7★

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 1.2%
Scored reviews 85
Most-distinctive aspects
  • Staff +1.00
  • Equipment Working +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.93

Monthly Review Velocity

2025-08 2026-03
Pearland, TX 7008 W Broadway St City › Metro ›
4.4 86 reviews Comp 13 / 17 / 39

Trade-Area Competitors

Within 1 mi 13 (4.6★)
1 – 3 mi 17 (3.9★)
3 – 5 mi 39 (4.1★)
Nearest competitors (≤ 1 mi)
  • Easy Clean Carwash 0.00 mi · 4.2★
  • Texas Splish Splash Hand Car Wash 0.23 mi · 3.5★
  • Pure Auto Aesthetic 0.57 mi · 5.0★
  • M&P Galaxy detailing 0.69 mi
  • 1st Class Auto Detailing 0.76 mi · 4.8★

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 2.7%
Scored reviews 74
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Staff +0.78

Monthly Review Velocity

2025-01 2026-03
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Gorilla Touchless Car Wash — Temple — WashIndex operator profile. https://washindex.com/car-wash-chains/gorilla-touchless-car-wash-temple
Chicago
WashIndex. "Gorilla Touchless Car Wash — Temple — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/gorilla-touchless-car-wash-temple.
MLA
"Gorilla Touchless Car Wash — Temple — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/gorilla-touchless-car-wash-temple.
BibTeX
@misc{washindex_car_wash_chains_gorilla_touchless_car_wash_temple_2026,
  title  = {{Gorilla Touchless Car Wash — Temple — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/gorilla-touchless-car-wash-temple},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 415 customer reviews of Gorilla Touchless Car Wash — Temple locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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