Duke Boyz
Duke Boyz is a 17-state full service operator running 26 US locations, with its largest footprint in New York. Customer ratings have drifted from 3.81★ to 3.57★ since 2024-07, surfacing as a chain-wide signal in 503 AI-extracted reviews.
Data updated · September 26, 2026
Key findings
- 26 full service locations across 17 US states (largest footprint in New York).
- Weighted rating drifted from 3.81★ to 3.57★ starting 2024-07 — a sustained chain-wide decline.
- Built from 503 AI-extracted Google reviews scored across 55 dimensions.
26 locations across 17 states · dot size scales with review volume
The defining signal for Duke Boyz right now is a sustained rating decline. Rating fell from 3.81★ to 3.57★ starting 2024-07, with staff conduct the leading complaint theme during the window. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Wash quality (+0.22) is the chain's strongest aspect signal — even during the drift window. Price is the sharpest complaint cluster (-0.06, 71 negative mentions). 503 AI-extracted reviews feed the cross-location aspect breakdown below.
Pricing varies across Duke Boyz's footprint. Across the 4 of 26 Duke Boyz locations with published pricing: median single car wash $10 (range $6–$10), median unlimited membership $20 per month (range $19.99 to $30 per month) — moderate variation across markets on the membership side. Cheapest tier tracked at any Duke Boyz: $19.99 per month at Mayitos Hand Carwash (Basic).
How much does a Duke Boyz car wash cost?
Published menu pricing across Duke Boyz's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 4 of 26 tracked locations have usable published pricing (15% coverage).
| Unlimited membership tiers at Duke Boyz | |||
|---|---|---|---|
| 1 | Basic Wash | 2 locations | $30 per mo ($20–$30) |
| 2 | Premium Wash | 2 locations | $50 per mo |
| 3 | Deluxe Wash | 2 locations | $70 per mo ($40–$70) |
| Cheapest single car washes in Duke Boyz | ||
|---|---|---|
| 1 | Bubbles Splash Car Wash Deluxe | $6 |
| 2 | Mayitos Hand Carwash Basic | $6.99 |
| 3 | Star Auto Spa Basic Wash | $10 |
| 4 | Sawmill Express & Full Service Car Wash Basic Wash | $10 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Duke Boyz
How many locations does Duke Boyz have?
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What is the average customer rating at Duke Boyz?
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What is Duke Boyz's damage rate?
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What format of car wash is Duke Boyz?
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What do customers like most about Duke Boyz?
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What are common complaints about Duke Boyz?
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Where does Duke Boyz have the most locations?
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How easy is it to cancel a Duke Boyz membership?
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How much does a Duke Boyz car wash cost?
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How much does a Duke Boyz unlimited membership cost?
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Where can I find the cheapest Duke Boyz membership?
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How have Duke Boyz ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-06 across 30 months. Peak monthly volume hit 35 in 2025-10. The rating chart shows the timing of the drop most clearly.
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about Duke Boyz
- Wash Quality
- +0.22
- Staff
- +0.18
Where customers complain about Duke Boyz
- Equipment Working
- -0.79
- Per-Wash Price
- -0.06
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does Duke Boyz face at each site?
Trade-area competitive density at Duke Boyz sites averages 5.9 car washes within 1 mile and 22.6 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Duke Boyz?
Amenity mentions across 503 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does Duke Boyz have locations in?
Duke Boyz operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Duke Boyz's position alongside every other operator.
Alternatives to Duke Boyz
The chains that compete with it most directly, compared.
Which states does Duke Boyz operate in?
17 states; anchored in New York (6), Florida (4), and Georgia (2). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| New York | 6 | 984 | 3.94 |
| Florida | 4 | 514 | 4.43 |
| Georgia | 2 | 327 | 4.08 |
| Montana | 1 | 15 | 3.30 |
| Indiana | 1 | 44 | 4.50 |
| Texas | 1 | 231 | 3.70 |
| Missouri | 1 | 44 | 4.70 |
| Pennsylvania | 1 | 163 | 3.90 |
| Tennessee | 1 | 122 | 4.10 |
| Nebraska | 1 | 34 | 3.80 |
| California | 1 | 52 | 4.30 |
| Delaware | 1 | 211 | 3.60 |
| Louisiana | 1 | 48 | 3.60 |
| North Carolina | 1 | 287 | 4.30 |
| Ohio | 1 | 155 | 3.80 |
| Oklahoma | 1 | 48 | 4.40 |
| Illinois | 1 | 55 | 3.90 |
What are the top Duke Boyz locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
4.0 360 reviews 0 / 31 / 66
Trade-Area Competitors
Operational Signals
- Equipment Working -1.00
- Wait Time -0.33
- Per-Wash Price -0.27
- Wash Quality -0.16
Monthly Review Velocity
4.3 287 reviews 23 / 25 / 62
Trade-Area Competitors
- Sun Stoppers Wilmington Window Tinting | Paint Protection Film (PPF) | Ceramic Coating 0.10 mi · 5.0★
- Wilmington Auto Spa 0.21 mi · 5.0★
- Alloy Ace, LLC 0.22 mi · 5.0★
- Liquid Armour Protective Coatings 0.22 mi · 5.0★
- Cape Fear Detail 0.23 mi · 5.0★
Operational Signals
- Membership Value -1.00
- Per-Wash Price +0.45
- Wash Quality +0.41
- Wait Time -0.14
Monthly Review Velocity
LaGrange, GA 307 Vernon St 4.0 282 reviews 7 / 14 / 4
Trade-Area Competitors
- Classic Car Care Auto Appearance Center 0.12 mi · 5.0★
- Dunson Car Wash 0.42 mi · 5.0★
- Wash N' Roll Car Wash - LaGrange 0.46 mi · 4.1★
- Super Sonic Express Wash 0.46 mi · 3.9★
- Man's Asap Landscaping and Handyman Service's LLC 0.55 mi · 4.9★
Operational Signals
- Wait Time +1.00
- Equipment Working -1.00
- Staff -0.45
- Per-Wash Price -0.43
Monthly Review Velocity
3.7 231 reviews 0 / 16 / 14
Trade-Area Competitors
Operational Signals
- Per-Wash Price -1.00
- Wait Time +1.00
- Staff +0.67
- Equipment Working -0.33
Monthly Review Velocity
4.3 218 reviews 7 / 68 / 26
Trade-Area Competitors
- Marathon Gas 0.03 mi · 3.7★
- Auto Details & Graphics 0.26 mi · 5.0★
- David Lloyd Tallahassee 0.45 mi · 3.9★
- Precision Automotive Detailers 0.45 mi · 5.0★
- Vasu mcc db 0.67 mi
Operational Signals
- Equipment Working -1.00
- Per-Wash Price +0.60
- Membership Value -0.57
- Staff +0.56
Monthly Review Velocity
New Castle, DE 190 S Dupont Hwy 3.6 211 reviews 10 / 16 / 29
Trade-Area Competitors
- Integrity Auto Group 0.19 mi · 4.7★
- New Castle Auto Spa, Inc. 0.32 mi · 4.2★
- Hertrich Hyundai of New Castle Service 0.53 mi · 3.7★
- Leo's Car Wash 0.63 mi · 4.3★
- XCLUSIVE WASH 0.78 mi · 5.0★
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness -1.00
- Staff -0.44
- Per-Wash Price -0.33
Monthly Review Velocity
Seaford, NY 3470 Merrick Rd 4.1 206 reviews 3 / 25 / 56
Trade-Area Competitors
- CMS Detailing Services 0.16 mi
- Wantagh Hand Car Wash 0.56 mi · 3.9★
- Wantagh Mazda Service Department 0.71 mi · 4.9★
Operational Signals
- Facility Cleanliness +1.00
- Per-Wash Price -0.60
- Wait Time -0.50
- Staff +0.50
Monthly Review Velocity
3.8 205 reviews 14 / 36 / 117
Trade-Area Competitors
- A1customs 0.18 mi · 4.8★
- A+T car wash services 0.18 mi · 5.0★
- Elites Detailing 0.19 mi · 5.0★
- Confident Car Care 0.35 mi · 5.0★
- Fanatic Auto Spa 0.47 mi · 4.9★
Operational Signals
- Facility Cleanliness -1.00
- Wash Quality +0.50
- Per-Wash Price -0.33
- Staff -0.14
Monthly Review Velocity
Coatesville, PA 2025 Lincoln Hwy 3.9 163 reviews 3 / 29 / 14
Trade-Area Competitors
- RG Car Wash 0.30 mi · 3.5★
- Kia Service 0.52 mi · 5.0★
- Raw Detailing 0.87 mi · 4.9★
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Membership Value -1.00
- Per-Wash Price -0.33
Monthly Review Velocity
3.8 155 reviews 6 / 33 / 62
Trade-Area Competitors
- JC Clean 0.00 mi · 4.9★
- Moo Moo Express Car Wash 0.13 mi · 4.3★
- Tommy's Express® Car Wash 0.41 mi · 4.1★
- Shamrock Detailing & Ceramic Coating Columbus Ohio 0.73 mi · 5.0★
- Service Center - Germain Lexus of Dublin 0.96 mi · 4.8★
Operational Signals
- Per-Wash Price -1.00
- Wait Time +1.00
- Staff +1.00
- Equipment Working -1.00
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). Duke Boyz — WashIndex operator profile. https://washindex.com/car-wash-chains/duke-boyz
WashIndex. "Duke Boyz — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/duke-boyz.
"Duke Boyz — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/duke-boyz.
@misc{washindex_car_wash_chains_duke_boyz_2026,
title = {{Duke Boyz — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/duke-boyz},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 503 customer reviews of Duke Boyz locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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