Crater Car Wash
Crater Car Wash is a 4-location express tunnel chain operating across 1 US state. The chain's weighted rating fell 0.50 stars (4.50★ → 4.00★) starting 2025-10.
Data updated · September 26, 2026
Key findings
- 4 express tunnel locations across 1 US state (largest footprint in Oregon).
- Weighted rating drifted from 4.50★ to 4.00★ starting 2025-10 — a sustained chain-wide decline.
- Built from 87 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
The defining signal for Crater Car Wash right now is a sustained rating decline. Rating fell from 4.50★ to 4.00★ starting 2025-10, with wash result quality the leading complaint theme during the window. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
The full review corpus (1,588) and the AI-scored subset (87) together drive the per-aspect signal.
About Crater Car Wash
How many locations does Crater Car Wash have?
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What is the average customer rating at Crater Car Wash?
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What format of car wash is Crater Car Wash?
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Where does Crater Car Wash have the most locations?
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How easy is it to cancel a Crater Car Wash membership?
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How have Crater Car Wash ratings and review volume trended over time?
29 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 12 reviews in 2025-07. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.
Monthly review volume
29 monthsAverage star rating by month
scale 1–5What customers love about Crater Car Wash
- Wash Quality
- +0.53
- Staff
- +0.53
Where customers complain about Crater Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does Crater Car Wash face at each site?
Trade-area competitive density at Crater Car Wash sites averages 10.0 car washes within 1 mile and 32.5 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Crater Car Wash?
Amenity mentions across 87 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does Crater Car Wash have locations in?
Crater Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Crater Car Wash's position alongside every other operator.
Alternatives to Crater Car Wash
The chains that compete with it most directly, compared.
Which states does Crater Car Wash operate in?
1 state; concentrated in Oregon (4). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Oregon | 4 | 1,588 | 4.37 |
What are the top Crater Car Wash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. All 4 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.
4.4 546 reviews 10 / 45 / 37
Trade-Area Competitors
- Pennzoil 10 Minute Oil Change 0.02 mi · 4.6★
- Delta Waters Carwash #DIY 0.11 mi · 3.6★
- Shinerz Auto Detailing 0.62 mi · 4.8★
- Surf Thru Express Car Wash 0.64 mi · 3.7★
- Gera's Carwash 0.68 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Membership Value +1.00
- Wash Quality +0.81
- Wait Time +0.67
Monthly Review Velocity
4.5 443 reviews 6 / 19 / 1
Trade-Area Competitors
- Car Detailing|PR Family Auto Detailing mobile 0.33 mi · 5.0★
- Mill St Car Wash 0.46 mi · 4.4★
- Elite Detailing Services 0.48 mi · 4.6★
- Rogue Carwash 0.57 mi · 4.8★
- Mac's Customs and Detail 0.72 mi · 5.0★
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Per-Wash Price +0.50
Monthly Review Velocity
4.2 421 reviews 17 / 48 / 25
Trade-Area Competitors
- Chico's Auto Collision Repair LLC 0.06 mi · 4.5★
- Ceramic Pro Medford - Ceramic Coating - Xpel Clear Bra - Xpel Window Tinting 0.06 mi · 4.8★
- Solar Shield 0.06 mi · 4.9★
- Rub A Dub Auto Detailing 0.10 mi · 5.0★
- Lithia Value Autos 0.13 mi · 1.5★
Operational Signals
- Per-Wash Price +1.00
- Facility Cleanliness +1.00
- Membership Value +1.00
- Staff +0.50
Monthly Review Velocity
4.4 178 reviews 7 / 18 / 1
Trade-Area Competitors
- Diamond Auto Detail 0.21 mi · 4.7★
- Touchless Carwash 0.27 mi · 4.2★
- Miguel Details 0.56 mi · 5.0★
- Emerald Auto Detailing 0.56 mi
- CB Mobile Detailing 0.56 mi
Operational Signals
- Per-Wash Price +1.00
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Membership Value +1.00
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). Crater Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/crater-car-wash
WashIndex. "Crater Car Wash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/crater-car-wash.
"Crater Car Wash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/crater-car-wash.
@misc{washindex_car_wash_chains_crater_car_wash_2026,
title = {{Crater Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/crater-car-wash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 87 customer reviews of Crater Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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