Coastal Express Car Wash
Coastal Express Car Wash is a 1-state express tunnel operator running 6 US locations, with its largest footprint in Florida. The chain's weighted rating fell 0.43 stars (4.76★ → 4.33★) starting 2024-11.
Data updated · May 24, 2026
Key findings
- 6 express tunnel locations across 1 US state (largest footprint in Florida).
- Weighted rating drifted from 4.76★ to 4.33★ starting 2024-11 — a sustained chain-wide decline.
- Built from 2,755 AI-extracted Google reviews scored across 55 dimensions.
6 locations across 1 states · dot size scales with review volume
Coastal Express Car Wash is in a measurable rating drift. 6 locations across 1 state; concentrated in Florida (6). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Customers continue to praise staff (+0.92) most consistently despite the rating drift. Equipment reliability is the sharpest complaint cluster (-0.08, 70 negative mentions). The full review corpus (5,529) and the AI-scored subset (2,755) together drive the per-aspect signal.
About Coastal Express Car Wash
How many locations does Coastal Express Car Wash have?
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What is the average customer rating at Coastal Express Car Wash?
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What is Coastal Express Car Wash's damage rate?
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What format of car wash is Coastal Express Car Wash?
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What do customers like most about Coastal Express Car Wash?
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What are common complaints about Coastal Express Car Wash?
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Where does Coastal Express Car Wash have the most locations?
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How easy is it to cancel a Coastal Express Car Wash membership?
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How have Coastal Express Car Wash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.76★ to 4.33★ starting 2024-11. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Coastal Express Car Wash
- Staff
- +0.92
- Wash Quality
- +0.82
- Wait Time
- +0.76
- Facility Cleanliness
- +0.75
- Per-Wash Price
- +0.55
- Membership Value
- +0.41
Where customers complain about Coastal Express Car Wash
- Equipment Working
- -0.08
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Coastal Express Car Wash face at each site?
Competitive landscape per location: 7.8 avg within 1 mile, 26.5 within 3. Useful context for the drift — denser markets give customers more places to switch to.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Coastal Express Car Wash?
Amenity mentions across 2,755 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does Coastal Express Car Wash have locations in?
Coastal Express Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Coastal Express Car Wash's position alongside every other operator.
Alternatives to Coastal Express Car Wash
The chains that compete with it most directly, compared.
Which states does Coastal Express Car Wash operate in?
Coastal Express Car Wash's 6-location footprint spans 1 state; concentrated in Florida (6). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Florida | 6 | 5,529 | 4.71 |
What are the top Coastal Express Car Wash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. All 6 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.
4.5 1,281 reviews 2 / 26 / 36
Trade-Area Competitors
- Byrd Bath Car Wash 0.81 mi · 4.0★
- The Detail Depot 0.99 mi
Operational Signals
- Staff +0.79
- Wait Time +0.78
- Equipment Working -0.75
- Wash Quality +0.61
Monthly Review Velocity
4.7 1,269 reviews 2 / 42 / 84
Trade-Area Competitors
- Auto Dealer Solutions 0.07 mi · 4.9★
- BLVD Auto Inc 0.08 mi · 4.9★
Operational Signals
- Staff +0.84
- Wash Quality +0.74
- Facility Cleanliness +0.68
- Equipment Working -0.65
Monthly Review Velocity
4.8 1,268 reviews 7 / 22 / 51
Trade-Area Competitors
- Reflections Mobile Detailing LLC 0.42 mi · 5.0★
- Southern Shine Unlimited 0.42 mi · 5.0★
- TheShineXpert Detailing 0.44 mi · 5.0★
- DJAutoDetailing 0.44 mi
- HYPED AUTO SPA - MOBILE DETAILING 0.57 mi · 5.0★
Operational Signals
- Staff +0.96
- Wash Quality +0.89
- Facility Cleanliness +0.86
- Wait Time +0.70
Monthly Review Velocity
4.9 966 reviews 31 / 35 / 93
Trade-Area Competitors
- WAX THIS 0.30 mi
- Extreme Detailing & Ceramic Coating 0.35 mi
- Diamond Duck Mobile Detail LLC 0.46 mi · 5.0★
- Speedy Wash 0.47 mi · 3.9★
- Main Street Automotive 0.54 mi · 4.8★
Operational Signals
- Wait Time +1.00
- Staff +0.98
- Facility Cleanliness +0.95
- Wash Quality +0.94
Monthly Review Velocity
4.7 450 reviews 1 / 23 / 81
Trade-Area Competitors
- Jay's mobile detailing 0.40 mi
Operational Signals
- Staff +0.92
- Per-Wash Price +0.87
- Wash Quality +0.85
- Facility Cleanliness +0.73
Monthly Review Velocity
4.6 295 reviews 4 / 11 / 13
Trade-Area Competitors
- Circle K 0.20 mi · 3.4★
- Circle K | Car Wash 0.21 mi · 3.3★
- Allcoated 0.44 mi · 5.0★
- DJ's Car Wash - Self Service & Automatic Touch Free or Soft Brush 0.83 mi · 4.2★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.85
- Wash Quality +0.52
- Wait Time +0.45
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Coastal Express Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/coastal-express-car-wash
WashIndex. "Coastal Express Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/coastal-express-car-wash.
"Coastal Express Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/coastal-express-car-wash.
@misc{washindex_car_wash_chains_coastal_express_car_wash_2026,
title = {{Coastal Express Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/coastal-express-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 2,755 customer reviews of Coastal Express Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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