Cal's Auto Wash
Cal's Auto Wash is a 1-state in-bay automatic operator running 4 US locations, with its largest footprint in Michigan. Its weighted Google rating has slipped from 4.17★ to 3.56★ since 2025-12, a sustained decline measurable across 120 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 4 in-bay automatic locations across 1 US state (largest footprint in Michigan).
- Weighted rating drifted from 4.17★ to 3.56★ starting 2025-12 — a sustained chain-wide decline.
- Built from 120 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
Cal's Auto Wash is in a measurable rating drift. Rating fell from 4.17★ to 3.56★ starting 2025-12, with staff conduct the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Staff (+0.45) is the chain's strongest aspect signal — even during the drift window. 564 customer reviews underpin the chain-wide read, 120 of them AI-extracted across 55 dimensions.
About Cal's Auto Wash
How many locations does Cal's Auto Wash have?
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What is the average customer rating at Cal's Auto Wash?
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What is Cal's Auto Wash's damage rate?
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What format of car wash is Cal's Auto Wash?
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What do customers like most about Cal's Auto Wash?
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Where does Cal's Auto Wash have the most locations?
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How easy is it to cancel a Cal's Auto Wash membership?
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How have Cal's Auto Wash ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-04 across 27 months. Peak monthly volume hit 15 in 2024-03. The rating chart shows the timing of the drop most clearly.
Monthly review volume
27 monthsAverage star rating by month
scale 1–5What customers love about Cal's Auto Wash
- Staff
- +0.45
- Wash Quality
- +0.38
Where customers complain about Cal's Auto Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Cal's Auto Wash face at each site?
Trade-area competitive density at Cal's Auto Wash sites averages 2.8 car washes within 1 mile and 7.8 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Cal's Auto Wash?
Customer-mentioned amenities at Cal's Auto Wash; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).
Which states does Cal's Auto Wash operate in?
Footprint: 4 locations across 1 state. concentrated in Michigan (4). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Michigan | 4 | 564 | 4.24 |
What are the top Cal's Auto Wash locations by review volume?
All 4 Cal's Auto Wash locations below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.
Lake Orion, MI 4036 S Baldwin Rd 4.0 185 reviews 0 / 11 / 147
Trade-Area Competitors
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Per-Wash Price +0.50
- Wash Quality -0.14
Monthly Review Velocity
Washington, MI 64540 Van Dyke Ave 4.4 176 reviews 2 / 10 / 11
Trade-Area Competitors
- Roediger auto detailing 0.43 mi
- Top Shine Auto Detail 0.90 mi
Operational Signals
- Per-Wash Price +1.00
- Wait Time +1.00
- Equipment Working -1.00
- Membership Value -1.00
Monthly Review Velocity
Oxford, MI 643 S Lapeer Rd 4.4 166 reviews 7 / 7 / 5
Trade-Area Competitors
- CleanHub Car Wash-Oxford 0.22 mi · 3.9★
- Beloungea Shine Co. 0.28 mi
- Doug's Auto Detailing LLC 0.34 mi · 5.0★
- Wash Me Car Wash 0.63 mi · 3.5★
- TLC Professional Automotive Detailing 0.76 mi
Operational Signals
- Equipment Working -1.00
- Wash Quality +0.73
- Staff +0.69
- Per-Wash Price +0.60
Monthly Review Velocity
Richmond, MI 36410 Division Rd 4.0 37 reviews 2 / 3 / 6
Trade-Area Competitors
- Rob's Super Car Wash 0.01 mi · 4.5★
- Westside Car Wash LLC 0.61 mi · 3.4★
Operational Signals
- Wait Time +1.00
- Equipment Working -1.00
- Per-Wash Price +0.67
- Staff +0.54
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Cal's Auto Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/cal-s-auto-wash
WashIndex. "Cal's Auto Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/cal-s-auto-wash.
"Cal's Auto Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/cal-s-auto-wash.
@misc{washindex_car_wash_chains_cal_s_auto_wash_2026,
title = {{Cal's Auto Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/cal-s-auto-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 120 customer reviews of Cal's Auto Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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