Westwood Car Wash
Westwood Car Wash is a 3-state express tunnel operator running 5 US locations, with its largest footprint in New Jersey. Its weighted Google rating has slipped from 4.14★ to 3.25★ since 2026-02, a sustained decline measurable across 120 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 5 express tunnel locations across 3 US states (largest footprint in New Jersey).
- Weighted rating drifted from 4.14★ to 3.25★ starting 2026-02 — a sustained chain-wide decline.
- Built from 120 AI-extracted Google reviews scored across 55 dimensions.
5 locations across 3 states · dot size scales with review volume
Review-time analysis flags Westwood Car Wash as showing an active rating drift. Rating fell from 4.14★ to 3.25★ starting 2026-02, with staff conduct the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Even with the recent drift, Wash quality scores +0.38 — the chain's bright spot. 120 AI-extracted reviews feed the cross-location aspect breakdown below.
Pricing varies across Westwood Car Wash's footprint. Across the 5 of 5 Westwood Car Wash locations with published pricing: median unlimited membership $78 per month (range $40 to $78 per month) — substantial variation across markets. Cheapest tier tracked at any Westwood Car Wash: $40 per month at Westwood Car Wash (Works Wash Monthly Pass (per month per vehicle)).
How much does a Westwood Car Wash car wash cost?
Published menu pricing across Westwood Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 5 of 5 tracked locations have usable published pricing (100% coverage).
| Unlimited membership tiers at Westwood Car Wash | |||
|---|---|---|---|
| 1 | Works Wash Monthly Pass (per month per vehicle) | 2 locations | $40 per mo |
| 2 | Protect & Shine Wash Book | 3 locations | $96 per mo ($78–$96) |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Westwood Car Wash
How many locations does Westwood Car Wash have?
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What is the average customer rating at Westwood Car Wash?
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What is Westwood Car Wash's damage rate?
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What format of car wash is Westwood Car Wash?
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What do customers like most about Westwood Car Wash?
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Where does Westwood Car Wash have the most locations?
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How much does a Westwood Car Wash unlimited membership cost?
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How have Westwood Car Wash ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-04 across 28 months. Peak monthly volume hit 17 in 2024-10. The rating chart shows the timing of the drop most clearly.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Westwood Car Wash
- Wash Quality
- +0.38
- Staff
- +0.31
Where customers complain about Westwood Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Westwood Car Wash face at each site?
Trade-area competitive density at Westwood Car Wash sites averages 2.6 car washes within 1 mile and 8.4 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Westwood Car Wash?
Amenities most frequently mentioned in Westwood Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.
Which states does Westwood Car Wash operate in?
Footprint: 5 locations across 3 states. anchored in New Jersey (2), Ohio (2), and Indiana (1). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| New Jersey | 2 | 256 | 3.55 |
| Ohio | 2 | 397 | 4.55 |
| Indiana | 1 | 360 | 4.40 |
What are the top Westwood Car Wash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. All 5 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.
Auburn, IN 502 Touring Dr 4.4 360 reviews 3 / 4 / 4
Trade-Area Competitors
- Hospitality management 0.11 mi · 5.0★
- The Tube Car Wash 0.41 mi · 3.4★
- Auburn Splash-N-Dash 0.41 mi · 3.5★
Operational Signals
- Wait Time +1.00
- Equipment Working +1.00
- Membership Value +1.00
- Wash Quality +0.83
Monthly Review Velocity
Van Wert, OH 1190 Westwood Dr 4.6 210 reviews 2 / 5 / 0
Trade-Area Competitors
- The Wax Shop 0.01 mi · 5.0★
- Van Wert Superwash 0.21 mi · 3.1★
Operational Signals
- Per-Wash Price +1.00
- Equipment Working -1.00
- Membership Value +1.00
- Wash Quality +0.56
Monthly Review Velocity
Celina, OH 1001 Havemann Rd 4.5 187 reviews 6 / 4 / 1
Trade-Area Competitors
- Center Stage Superstars Car Wash 0.09 mi · 4.5★
- Holeshot Accessories 0.18 mi · 4.7★
- The Wash 0.20 mi · 4.0★
- Triple B Refinishing 0.41 mi · 5.0★
- BNK Auto Detailing LLC 0.47 mi · 5.0★
Operational Signals
- Wash Quality +0.64
- Staff +0.20
Monthly Review Velocity
Westwood, NJ 20 Lake St 3.4 180 reviews 1 / 11 / 109
Trade-Area Competitors
- EM Ϲаr Pаiոt Protеctіоո FіIm 0.32 mi
Operational Signals
- Per-Wash Price -1.00
- Wait Time +1.00
- Equipment Working -1.00
- Wash Quality -0.50
Monthly Review Velocity
Westwood, NJ 351 Old Hook Rd 3.9 76 reviews 1 / 18 / 89
Trade-Area Competitors
- Emerson Auto Body (moved to 15 Bergenline Ave, Westwood, NJ 07675) 0.91 mi · 5.0★
Operational Signals
- Wash Quality +1.00
- Equipment Working -1.00
- Facility Cleanliness -1.00
- Membership Value +1.00
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Westwood Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/westwood-car-wash
WashIndex. "Westwood Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/westwood-car-wash.
"Westwood Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/westwood-car-wash.
@misc{washindex_car_wash_chains_westwood_car_wash_2026,
title = {{Westwood Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/westwood-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 120 customer reviews of Westwood Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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