TLC Carwash
TLC Carwash operates 5 express tunnel locations across 1 US state, anchored in Utah (5 sites). The chain's weighted rating fell 0.37 stars (4.13★ → 3.76★) starting 2024-07.
Data updated · September 26, 2026
Key findings
- 5 express tunnel locations across 1 US state (largest footprint in Utah).
- Weighted rating drifted from 4.13★ to 3.76★ starting 2024-07 — a sustained chain-wide decline.
- Built from 266 AI-extracted Google reviews scored across 55 dimensions.
5 locations across 1 states · dot size scales with review volume
TLC Carwash stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.13★ to 3.76★ starting 2024-07, with service amenities cut the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Even with the recent drift, Wait time scores +0.79 — the chain's bright spot. The full review corpus (1,438) and the AI-scored subset (266) together drive the per-aspect signal.
About TLC Carwash
How many locations does TLC Carwash have?
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What is the average customer rating at TLC Carwash?
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What is TLC Carwash's damage rate?
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What format of car wash is TLC Carwash?
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What do customers like most about TLC Carwash?
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Where does TLC Carwash have the most locations?
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How have TLC Carwash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.13★ to 3.76★ starting 2024-07. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about TLC Carwash
- Wait Time
- +0.79
- Wash Quality
- +0.53
- Per-Wash Price
- +0.45
- Staff
- +0.28
Where customers complain about TLC Carwash
- Equipment Working
- -0.40
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does TLC Carwash face at each site?
14.6 competing car washes within 1 mile of the average TLC Carwash site; 69.8 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at TLC Carwash?
Amenity mentions across 266 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does TLC Carwash have locations in?
TLC Carwash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with TLC Carwash's position alongside every other operator.
Alternatives to TLC Carwash
The chains that compete with it most directly, compared.
Which states does TLC Carwash operate in?
1 state; concentrated in Utah (5). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Utah | 5 | 1,438 | 4.05 |
What are the top TLC Carwash locations by review volume?
All 5 TLC Carwash locations below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.
4.4 529 reviews 11 / 60 / 116
Trade-Area Competitors
- ExtraMile by Jacksons 0.13 mi · 4.4★
- Fabulous Freddy's 0.42 mi · 4.0★
- Detail Shop 0.43 mi · 4.0★
- Cottonwood Detailing 0.50 mi · 4.8★
- JNG Auto Reconditioning 0.71 mi · 5.0★
Operational Signals
- Wait Time +0.89
- Equipment Working -0.71
- Wash Quality +0.67
- Per-Wash Price +0.58
Monthly Review Velocity
4.1 325 reviews 12 / 52 / 74
Trade-Area Competitors
- Jhax Mobile Detailing 0.27 mi · 4.8★
- E&C Mobile Auto Detailing 0.28 mi · 5.0★
- Shiny Shell Carwash 0.31 mi · 4.7★
- One Click Services 0.34 mi · 4.5★
- Tip Top Detail 0.34 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Wait Time +0.71
- Per-Wash Price +0.70
- Wash Quality +0.67
Monthly Review Velocity
3.7 273 reviews 27 / 134 / 132
Trade-Area Competitors
- Complete Detail Solutions 0.28 mi · 5.0★
- Kram's Professional Detailing 0.28 mi · 4.7★
- Exquisite Auto Spa 0.48 mi
- Expertus Auto Detailing 0.48 mi · 5.0★
- Quix Car Detail 0.54 mi
Operational Signals
- Membership Value +1.00
- Wait Time +0.78
- Wash Quality +0.69
- Per-Wash Price +0.64
Monthly Review Velocity
4.1 185 reviews 9 / 54 / 102
Trade-Area Competitors
- Ace Auto Care 0.18 mi · 5.0★
- Alta Mobile Detailing 0.55 mi
- Jammin Services LLC 0.59 mi
- Phantom Auto Styling 0.59 mi · 5.0★
- Crystal Cruiser Detailing 0.77 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Membership Value +1.00
- Wash Quality +0.40
- Staff -0.33
Monthly Review Velocity
3.1 126 reviews 14 / 49 / 40
Trade-Area Competitors
- Hutch’s Car Wash 0.36 mi · 1.0★
- Carrillo Detailing 0.45 mi · 5.0★
- I Am Detailed 0.45 mi
- Excel Detailing 0.46 mi · 5.0★
- J and V Car Wash 0.58 mi · 4.2★
Operational Signals
- Per-Wash Price -0.67
- Equipment Working -0.67
- Facility Cleanliness -0.60
- Staff -0.33
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). TLC Carwash — WashIndex operator profile. https://washindex.com/car-wash-chains/tlc-carwash
WashIndex. "TLC Carwash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/tlc-carwash.
"TLC Carwash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/tlc-carwash.
@misc{washindex_car_wash_chains_tlc_carwash_2026,
title = {{TLC Carwash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/tlc-carwash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 266 customer reviews of TLC Carwash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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