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Chain Profile

The Washhouse

The Washhouse is a 2-state express tunnel operator running 7 US locations, with its largest footprint in Texas. The chain's weighted rating fell 0.37 stars (4.20★ → 3.83★) starting 2025-04.

washhouse.com Express Tunnel

Data updated · May 24, 2026

Key findings

  • 7 express tunnel locations across 2 US states (largest footprint in Texas).
  • Weighted rating drifted from 4.20★ to 3.83★ starting 2025-04 — a sustained chain-wide decline.
  • Built from 63 AI-extracted Google reviews scored across 55 dimensions.

7 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

The Washhouse's headline numbers don't tell the full story — there's a rating drift underneath them. Rating fell from 4.20★ to 3.83★ starting 2025-04, with vehicle damage the leading complaint theme during the window. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.

63 AI-extracted reviews feed the cross-location aspect breakdown below.

Frequently Asked Questions

About The Washhouse

How many locations does The Washhouse have?

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The Washhouse operates 7 car wash locations across 2 states.

What is the average customer rating at The Washhouse?

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The Washhouse's review-weighted average rating is 4.10★ across 1,006 Google reviews from 7 locations.

What format of car wash is The Washhouse?

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The Washhouse is predominantly an Express Tunnel chain, with secondary presence in Detail Shop.

Where does The Washhouse have the most locations?

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The Washhouse's largest state by location count is Texas with 6 sites (averaging 4.10★ across 900 reviews).
Locations
7
States Served
2
Total Reviews
1K
Avg Rating
4.10
Damage Rate
12.7%
Cancel Friction
0.0%
of mem-mentioning reviews
01 Trends Over Time

How have The Washhouse ratings and review volume trended over time?

Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-03 across 27 months. Peak monthly volume hit 9 in 2024-10. The rating chart shows the timing of the drop most clearly.

Monthly review volume

27 months
975202024-012024-042024-072024-102025-012025-042025-072025-102026-012026-03

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-03

What customers love about The Washhouse

Wash Quality
+0.09

Where customers complain about The Washhouse

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
12.7%
Reviewer-reported vehicle damage
Membership Mention Rate
6.3%
Share of reviews discussing the program
Cancellation Friction
0.0%
Of mem-mentioning reviews
Upsell Pressure
0.0%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does The Washhouse face at each site?

Competitive landscape per location: 3.4 avg within 1 mile, 7.3 within 3. Useful context for the drift — denser markets give customers more places to switch to.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
3.4
avg · median 4
Within 1 – 3 miles
7.3
avg · median 7
Within 3 – 5 miles
5.3
avg · median 0
03 Amenities Mentioned

What amenities do customers mention at The Washhouse?

Amenity mentions across 63 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.

Free Vacuums
6.3% of reviews
Paid Vacuums
1.6% of reviews
Air Dryer
1.6% of reviews
License-Plate Recognition
1.6% of reviews
Markets Where The Washhouse operates

Which metros and cities does The Washhouse have locations in?

The Washhouse operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with The Washhouse's position alongside every other operator.

Cities (1)
Competitor set

Alternatives to The Washhouse

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does The Washhouse operate in?

Footprint: 7 locations across 2 states. anchored in Texas (6) and Oklahoma (1). Per-state rating column below is where to look for geographic attribution of the drift.

State Locations Total Reviews Avg Rating
Texas 6 900 4.10
Oklahoma 1 106 4.10
05 Per-Location Drill-Down

What are the top The Washhouse locations by review volume?

All 7 The Washhouse locations below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.

Weatherford, TX 1511 Santa Fe Dr City › Metro ›
4.0 281 reviews Comp 4 / 12 / 20

Trade-Area Competitors

Within 1 mi 4 (4.9★)
1 – 3 mi 12 (4.3★)
3 – 5 mi 20 (4.8★)
Nearest competitors (≤ 1 mi)
  • 3D Xtreme Detailing 0.58 mi · 5.0★
  • Hoffman Automotive Detailing 0.66 mi · 5.0★
  • Platinum Mobile Car Detailing of Weatherford 0.80 mi · 5.0★
  • Wash Masters Weatherford 0.88 mi · 4.7★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 21
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Wash Quality +0.53

Monthly Review Velocity

2024-01 2026-03
Mineral Wells, TX 607 Garrett Morris Pkwy
4.2 195 reviews Comp 6 / 4 / 0

Trade-Area Competitors

Within 1 mi 6 (4.7★)
1 – 3 mi 4 (4.9★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • RIX Auto and Motorcycle Detail 0.33 mi · 5.0★
  • Endless Clean Car Wash 0.33 mi · 4.9★
  • Katies Express Car Wash 0.35 mi · 5.0★
  • RBC Premium Cleaning 0.63 mi · 5.0★
  • $5 Carwash 0.80 mi · 3.8★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 10
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Equipment Working -1.00
  • Membership Value -1.00
  • Wash Quality +0.25

Monthly Review Velocity

2024-01 2026-03
Denison, TX 3113 Woodlawn Blvd
4.2 156 reviews Comp 1 / 14 / 13

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 14 (4.6★)
3 – 5 mi 13 (4.2★)
Nearest competitors (≤ 1 mi)
  • Green steam auto detailing 0.74 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 6
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Staff -1.00
  • Equipment Working -1.00
  • Facility Cleanliness -1.00

Monthly Review Velocity

2024-01 2025-10
Snyder, TX 3608 Avenue R
4.3 133 reviews Comp 4 / 2 / 0

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 2 (3.6★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Hurricane Beach Car Wash 0.29 mi · 3.7★
  • Laser Wash 0.31 mi · 4.0★
  • Snyder tire shop 0.86 mi · 4.7★
  • Texas Top Wash #2 0.95 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 10
Most-distinctive aspects
  • Staff +1.00
  • Equipment Working -1.00
  • Wash Quality -0.38

Monthly Review Velocity

2024-01 2026-03
Altus, OK 1317 N Main St
4.1 106 reviews Comp 2 / 10 / 0

Trade-Area Competitors

Within 1 mi 2 (4.5★)
1 – 3 mi 10 (4.1★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Louie's Quality Auto Detailing 0.48 mi · 5.0★
  • Alcorta Car Wash 0.70 mi · 4.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 0

Monthly Review Velocity

Not enough data.

Graham, TX 2109 Walmart Dr
4.1 82 reviews Comp 4 / 7 / 0

Trade-Area Competitors

Within 1 mi 4 (3.9★)
1 – 3 mi 7 (4.6★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Cruise Car Wash 0.69 mi · 4.3★
  • Car Wash 0.72 mi · 5.0★
  • Inside 'N out 0.89 mi
  • Steer Car Wash 0.91 mi · 2.3★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 3
Most-distinctive aspects
  • Wash Quality -1.00
  • Staff -1.00

Monthly Review Velocity

2024-07 2025-06
Aledo, TX 811 FM 1187
3.4 53 reviews Comp 3 / 2 / 4

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 2
3 – 5 mi 4 (5.0★)
Nearest competitors (≤ 1 mi)
  • Kwik Kar Wash 0.00 mi · 4.0★
  • Bliss Auto Detailing - ALEDO 0.73 mi · 4.6★
  • One Rock Car Wash 0.97 mi · 4.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 13
Most-distinctive aspects
  • Wait Time +1.00
  • Membership Value +1.00
  • Equipment Working -0.33
  • Staff +0.11

Monthly Review Velocity

2024-01 2025-11
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). The Washhouse — WashIndex operator profile. https://washindex.com/car-wash-chains/the-washhouse
Chicago
WashIndex. "The Washhouse — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/the-washhouse.
MLA
"The Washhouse — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/the-washhouse.
BibTeX
@misc{washindex_car_wash_chains_the_washhouse_2026,
  title  = {{The Washhouse — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/the-washhouse},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 63 customer reviews of The Washhouse locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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Drill into the data directly.

Open The Washhouse on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.