SUDS Car Wash
SUDS Car Wash operates 4 express tunnel locations across 1 US state, anchored in Kentucky (4 sites). The chain's weighted rating fell 0.48 stars (4.85★ → 4.37★) starting 2025-08.
Data updated · September 26, 2026
Key findings
- 4 express tunnel locations across 1 US state (largest footprint in Kentucky).
- Weighted rating drifted from 4.85★ to 4.37★ starting 2025-08 — a sustained chain-wide decline.
- Built from 951 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
SUDS Car Wash's headline numbers don't tell the full story — there's a rating drift underneath them. Rating fell from 4.85★ to 4.37★ starting 2025-08, with membership the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Staff (+0.89) is the chain's strongest aspect signal — even during the drift window. The full review corpus (3,204) and the AI-scored subset (951) together drive the per-aspect signal.
About SUDS Car Wash
How many locations does SUDS Car Wash have?
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What is the average customer rating at SUDS Car Wash?
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What is SUDS Car Wash's damage rate?
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What format of car wash is SUDS Car Wash?
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What do customers like most about SUDS Car Wash?
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Where does SUDS Car Wash have the most locations?
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How easy is it to cancel a SUDS Car Wash membership?
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How have SUDS Car Wash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.85★ to 4.37★ starting 2025-08. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about SUDS Car Wash
- Staff
- +0.89
- Wash Quality
- +0.78
- Wait Time
- +0.76
- Membership Value
- +0.27
- Per-Wash Price
- +0.12
Where customers complain about SUDS Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does SUDS Car Wash face at each site?
Competitive landscape per location: 2.8 avg within 1 mile, 8.8 within 3. Useful context for the drift — denser markets give customers more places to switch to.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at SUDS Car Wash?
Amenities most frequently mentioned in SUDS Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.
Which states does SUDS Car Wash operate in?
1 state; concentrated in Kentucky (4). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Kentucky | 4 | 3,204 | 4.68 |
What are the top SUDS Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
Corbin, KY 943 Cumberland Gap Pkwy 4.7 1,398 reviews 6 / 11 / 5
Trade-Area Competitors
- Super Car Wash Center 0.26 mi · 3.5★
- Blue Beacon Truck Wash of Corbin, KY 0.50 mi · 4.1★
- His and Hers quality detailing 0.76 mi · 5.0★
- His and her's quality detailing cars trucks SUVs RV boats 0.76 mi · 3.0★
- S-P-J carwash 0.78 mi · 3.3★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.83
- Wait Time +0.78
- Wash Quality +0.74
Monthly Review Velocity
Ashland, KY 801 Hoods Creek Pike 4.7 902 reviews 4 / 17 / 16
Trade-Area Competitors
- Aqua-Jet Car Wash 0.21 mi · 3.2★
- Martin's Mobile Auto Detail 0.41 mi · 5.0★
- Extreme Graphics Auto Detailing 0.61 mi · 2.3★
- Car Wash 0.86 mi · 3.0★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.85
- Wash Quality +0.75
- Wait Time +0.71
Monthly Review Velocity
Pikeville, KY 3920 N Mayo Trail 4.6 487 reviews 0 / 1 / 2
Trade-Area Competitors
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.92
- Wash Quality +0.74
- Wait Time +0.33
Monthly Review Velocity
Paintsville, KY 276 S Mayo Trail 4.7 417 reviews 1 / 6 / 1
Trade-Area Competitors
- Broadway Detail 0.49 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.96
- Wash Quality +0.92
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). SUDS Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/suds-car-wash
WashIndex. "SUDS Car Wash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/suds-car-wash.
"SUDS Car Wash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/suds-car-wash.
@misc{washindex_car_wash_chains_suds_car_wash_2026,
title = {{SUDS Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/suds-car-wash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 951 customer reviews of SUDS Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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