Splash In
Splash In operates 20 in-bay automatic locations across 3 US states, anchored in Maryland (14 sites). Its weighted Google rating has slipped from 4.55★ to 4.06★ since 2024-12, a sustained decline measurable across 951 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 20 in-bay automatic locations across 3 US states (largest footprint in Maryland).
- Weighted rating drifted from 4.55★ to 4.06★ starting 2024-12 — a sustained chain-wide decline.
- Built from 951 AI-extracted Google reviews scored across 55 dimensions.
20 locations across 3 states · dot size scales with review volume
Splash In is in a measurable rating drift. 20 locations across 3 states; anchored in Maryland (14), Delaware (4), and Virginia (2). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Customers continue to praise staff (+0.87) most consistently despite the rating drift. Equipment reliability is the sharpest complaint cluster (-0.60, 56 negative mentions). The full review corpus (2,609) and the AI-scored subset (951) together drive the per-aspect signal.
About Splash In
How many locations does Splash In have?
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What is the average customer rating at Splash In?
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What is Splash In's damage rate?
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What format of car wash is Splash In?
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What do customers like most about Splash In?
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What are common complaints about Splash In?
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Where does Splash In have the most locations?
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How easy is it to cancel a Splash In membership?
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How have Splash In ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.55★ to 4.06★ starting 2024-12. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Splash In
- Facility Cleanliness
- +0.90
- Staff
- +0.87
- Wait Time
- +0.58
- Wash Quality
- +0.53
- Membership Value
- +0.31
- Per-Wash Price
- +0.08
Where customers complain about Splash In
- Equipment Working
- -0.60
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Splash In face at each site?
Competitive landscape per location: 6.8 avg within 1 mile, 23.6 within 3. Useful context for the drift — denser markets give customers more places to switch to.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Splash In?
Amenity mentions across 951 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does Splash In have locations in?
Splash In operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Splash In's position alongside every other operator.
Alternatives to Splash In
The chains that compete with it most directly, compared.
Which states does Splash In operate in?
Splash In's 20-location footprint spans 3 states; anchored in Maryland (14), Delaware (4), and Virginia (2). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Maryland | 14 | 1,093 | 4.38 |
| Delaware | 4 | 1,488 | 4.38 |
| Virginia | 2 | 28 | 3.90 |
What are the top Splash In locations by review volume?
Top 10 Splash In locations by review volume below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.
4.4 1,039 reviews 3 / 15 / 36
Trade-Area Competitors
- Delaware details 0.07 mi · 5.0★
- Angel’s auto detailing 0.67 mi
- Ceramic Pro Newark 0.94 mi · 4.9★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.78
- Staff +0.74
- Wait Time +0.64
Monthly Review Velocity
4.4 412 reviews 4 / 9 / 23
Trade-Area Competitors
- Shell 0.37 mi · 4.0★
- Circle K 0.37 mi · 4.2★
- Circle K Car Wash 0.38 mi · 2.2★
- Corsa Auto Spa 0.98 mi
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.82
- Equipment Working -0.82
Monthly Review Velocity
La Plata, MD 6365 Crain Hwy 4.8 301 reviews 6 / 2 / 7
Trade-Area Competitors
- Splash In 0.12 mi · 3.7★
- Touchless Car Wash 0.28 mi · 1.8★
- Extreme Kleen Car Wash of La Plata 0.28 mi · 1.8★
- J L Sprague Car Wash 0.28 mi · 3.6★
- Larry's Time to Shine 0.41 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.95
- Wash Quality +0.86
- Membership Value +0.83
Monthly Review Velocity
Ellicott City, MD 9075 Baltimore National Pike 4.7 234 reviews 4 / 21 / 30
Trade-Area Competitors
- Dash In Fuel 0.02 mi · 3.8★
- Gander's Express Car Wash 0.63 mi · 4.2★
- Vision Detailing 0.75 mi · 5.0★
- Extra Credit Detailing 0.76 mi
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Staff +0.87
- Wait Time +0.80
Monthly Review Velocity
Clinton, MD 7509 Old Branch Ave 4.2 202 reviews 10 / 34 / 41
Trade-Area Competitors
- Pro Wash Car Wash & Detail Center 0.28 mi · 4.3★
- Next Level Window Tinting and Detailing 0.28 mi · 3.4★
- Pro Tint Clinton 0.29 mi · 4.4★
- Detailed THE Geeway 0.38 mi
- SkyesTheLimit LLC 0.43 mi · 5.0★
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Membership Value +1.00
Monthly Review Velocity
Leonardtown, MD 40874 Merchants Ln 4.8 154 reviews 0 / 3 / 1
Trade-Area Competitors
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.93
- Wash Quality +0.76
- Wait Time +0.67
Monthly Review Velocity
3.1 39 reviews 32 / 55 / 69
Trade-Area Competitors
- Rapid Rinse Car Wash 0.95 mi
- High rollaz auto detailing 0.95 mi
- Onsite Eco Car Wash 0.95 mi · 5.0★
- Designer Wash Auto Detailing 0.95 mi · 5.0★
- Smooth Detailing 0.95 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Wait Time -1.00
- Staff -1.00
- Membership Value -1.00
Monthly Review Velocity
Bowie, MD 4100 Crain Hwy 4.9 25 reviews 6 / 15 / 16
Trade-Area Competitors
- Car Wash 0.12 mi
- Shell 0.14 mi · 3.1★
- Car Wash 0.21 mi
- 21AutoDetailing 0.28 mi · 5.0★
- Pro Wash Bowie 0.35 mi · 4.1★
Operational Signals
- Wait Time +1.00
- Wash Quality +1.00
- Staff +1.00
- Facility Cleanliness +1.00
Monthly Review Velocity
1.9 22 reviews 16 / 51 / 72
Trade-Area Competitors
- Shell 0.03 mi · 2.2★
- Shell 0.09 mi · 2.6★
- Flagship Carwash 0.24 mi · 3.6★
- RnB Mini Campers 0.34 mi · 5.0★
- Unlimited Detailing 0.38 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Wait Time -1.00
- Staff -1.00
- Equipment Working -1.00
Monthly Review Velocity
College Park, MD 10211 Baltimore Ave 3.0 21 reviews 8 / 31 / 50
Trade-Area Competitors
- Shell 0.01 mi · 3.9★
- AMB llc 0.43 mi
- Sunnyside Car Wash, Inc, 0.47 mi · 4.2★
- bp 0.57 mi · 3.8★
- Super Shiny Hand Car Wash and Auto Detailing College Park 0.57 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Wait Time -1.00
- Wash Quality -1.00
- Staff -1.00
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Splash In — WashIndex operator profile. https://washindex.com/car-wash-chains/splash-in
WashIndex. "Splash In — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/splash-in.
"Splash In — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/splash-in.
@misc{washindex_car_wash_chains_splash_in_2026,
title = {{Splash In — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/splash-in},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 951 customer reviews of Splash In locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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