Scrubby's Car Wash
Scrubby's Car Wash runs 11 express tunnel sites across 3 US states. Across 2,786 Google reviews, the chain carries a weighted 4.46★ rating and a 2.5% reviewer-reported damage rate.
Data updated · September 26, 2026
Key findings
- 11 express tunnel locations across 3 US states (largest footprint in South Carolina).
- 4.46★ weighted rating across 2,786 customer reviews; damage rate 2.5%.
- Built from 634 AI-extracted Google reviews scored across 55 dimensions.
11 locations across 3 states · dot size scales with review volume
The distinctive cuts on Scrubby's Car Wash are at the aspect and per-location levels rather than at the chain-wide aggregate level. 11 express tunnel sites across 3 states; anchored in South Carolina (6), Montana (3), and North Carolina (2). Rating 4.46★ chain-wide. The aspect grid and per-location detail below carry the more distinctive cuts.
On the positive side, staff runs at +0.71. Equipment reliability runs as the most-cited friction (-0.13). Aspect grid and per-location breakdown below carry the more distinctive cuts.
About Scrubby's Car Wash
How many locations does Scrubby's Car Wash have?
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What is the average customer rating at Scrubby's Car Wash?
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What is Scrubby's Car Wash's damage rate?
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What format of car wash is Scrubby's Car Wash?
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What do customers like most about Scrubby's Car Wash?
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What are common complaints about Scrubby's Car Wash?
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Where does Scrubby's Car Wash have the most locations?
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How easy is it to cancel a Scrubby's Car Wash membership?
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How have Scrubby's Car Wash ratings and review volume trended over time?
2,786 customer reviews captured across the chain over 30 months. The velocity chart shows how customer flow has evolved; the rating chart shows how quality has tracked alongside.
Monthly review volume
30 monthsAverage star rating by month
scale 1–5What customers love about Scrubby's Car Wash
- Staff
- +0.71
- Facility Cleanliness
- +0.70
- Wash Quality
- +0.50
- Membership Value
- +0.33
- Wait Time
- +0.32
Where customers complain about Scrubby's Car Wash
- Equipment Working
- -0.13
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.
How much competition does Scrubby's Car Wash face at each site?
Competitor counts within ring distances of each Scrubby's Car Wash location, averaged: 5.3 at 1 mile, 13.5 at 3. Sister sites in the same chain are excluded.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Scrubby's Car Wash?
The breakdown below ranks the amenities customers cite most often, with their mention rate across 634 reviews.
Which metros and cities does Scrubby's Car Wash have locations in?
Scrubby's Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Scrubby's Car Wash's position alongside every other operator.
Alternatives to Scrubby's Car Wash
The chains that compete with it most directly, compared.
Which states does Scrubby's Car Wash operate in?
Geographic distribution: 3 states, 11 sites. anchored in South Carolina (6), Montana (3), and North Carolina (2). Per-state rating column reveals which markets pull the chain-wide average up and which pull it down.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| South Carolina | 6 | 1,816 | 4.54 |
| Montana | 3 | 660 | 4.31 |
| North Carolina | 2 | 310 | 4.35 |
What are the top Scrubby's Car Wash locations by review volume?
Site-level breakdown below. Top 10 by review volume. Each expandable row carries the site's own monthly review velocity, competitive landscape, and aspect-level pattern.
Murrells Inlet, SC 3741 Ocean Hwy 4.6 663 reviews 3 / 12 / 9
Trade-Area Competitors
- 3 Minute Car Wash 0.01 mi · 2.7★
- Typhoon Wash Worx Detailer & Ceramic coatings 0.30 mi · 5.0★
- Black N Yellow Premium Car SPA 0.70 mi · 5.0★
Operational Signals
- Facility Cleanliness +0.67
- Staff +0.53
- Membership Value +0.50
- Wash Quality +0.30
Monthly Review Velocity
4.7 498 reviews 6 / 8 / 27
Trade-Area Competitors
- 3 Minute Carwash 0.01 mi · 2.0★
- Pristine Shine Auto Spa & Mobile Detailing 0.63 mi · 5.0★
- CAR WASH 0.63 mi
- Circle K | Car Wash 0.66 mi
- All Hands Auto Detailing 0.81 mi · 4.9★
Operational Signals
- Wash Quality +0.83
- Staff +0.83
- Facility Cleanliness +0.83
- Wait Time +0.64
Monthly Review Velocity
4.5 373 reviews 13 / 13 / 7
Trade-Area Competitors
- Conoco 0.05 mi · 3.9★
- Wilde Side Detail 0.59 mi · 5.0★
- Dirty Car Club - Mobile Auto Detailing 0.75 mi · 5.0★
- 406detail 0.75 mi · 4.4★
- Mike ox 0.75 mi
Operational Signals
- Wait Time +1.00
- Facility Cleanliness -1.00
- Membership Value -1.00
- Staff +0.73
Monthly Review Velocity
Lumberton, NC 5030 Fayetteville Rd 4.3 277 reviews 3 / 9 / 13
Trade-Area Competitors
- Shell 0.02 mi · 3.8★
- bp 0.61 mi · 3.9★
- Hurricane Express Wash 0.71 mi · 4.7★
Operational Signals
- Staff +1.00
- Facility Cleanliness +1.00
- Membership Value +1.00
- Equipment Working -0.67
Monthly Review Velocity
4.1 273 reviews 12 / 18 / 4
Trade-Area Competitors
- Circle K|Car Wash 0.45 mi · 5.0★
- Conoco 0.53 mi · 3.9★
- Dirty Car Club - Mobile Auto Detailing 0.62 mi · 5.0★
- 406detail 0.62 mi · 4.4★
- Mike ox 0.62 mi
Operational Signals
- Staff -0.43
- Equipment Working -0.38
- Facility Cleanliness +0.33
- Per-Wash Price -0.20
Monthly Review Velocity
Hartsville, SC 1111 S Fourth St 4.4 227 reviews 1 / 9 / 1
Trade-Area Competitors
- Johnson's Car Wash 0.67 mi · 5.0★
Operational Signals
- Equipment Working -0.75
- Staff +0.52
- Per-Wash Price -0.50
- Wait Time -0.50
Monthly Review Velocity
4.2 197 reviews 3 / 33 / 16
Trade-Area Competitors
- Car Wash 0.00 mi · 3.7★
- Classic Collision 0.56 mi · 4.3★
- Mike's Ceramic Coating And Mobile Detailing 0.92 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Membership Value -1.00
- Staff +0.50
- Equipment Working -0.50
Monthly Review Velocity
4.6 161 reviews 7 / 25 / 20
Trade-Area Competitors
- 3 Minute Carwash 0.08 mi · 2.5★
- Epic Shine Auto Detail 0.21 mi · 5.0★
- Crystal Clear Car Wash 0.50 mi · 3.0★
- Caliber Car Wash 0.60 mi · 4.9★
- Tidal Wave Auto Spa | Car Wash 0.91 mi · 4.4★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.80
- Equipment Working +0.71
- Wash Quality +0.54
Monthly Review Velocity
Georgetown, SC 1311 N Fraser St 4.0 70 reviews 0 / 5 / 1
Trade-Area Competitors
Operational Signals
- Per-Wash Price -1.00
- Equipment Working -1.00
- Wait Time +0.50
- Facility Cleanliness +0.50
Monthly Review Velocity
Lumberton, NC 2250 N Roberts Ave 4.8 33 reviews 5 / 14 / 6
Trade-Area Competitors
- JL Detailing 0.17 mi
- Macias Hand Carwash 0.35 mi · 4.6★
- Connie's Car Care 0.58 mi · 4.3★
- Car Wash 0.85 mi
- Iwash of lumberton 0.95 mi · 4.2★
Operational Signals
- Wait Time +1.00
- Wash Quality +1.00
- Staff +1.00
- Facility Cleanliness +1.00
Monthly Review Velocity
Data as of 2026-09-26. Pick a format and click Copy.
WashIndex. (2026, September 26). Scrubby's Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/scrubby-s-car-wash
WashIndex. "Scrubby's Car Wash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/scrubby-s-car-wash.
"Scrubby's Car Wash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/scrubby-s-car-wash.
@misc{washindex_car_wash_chains_scrubby_s_car_wash_2026,
title = {{Scrubby's Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {Sep},
url = {https://washindex.com/car-wash-chains/scrubby-s-car-wash},
urldate = {2026-09-26},
} About this profile
Every operating-quality signal on this page is derived from 634 customer reviews of Scrubby's Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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