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Pro-Clean Car Wash Express

Pro-Clean Car Wash Express is a 2-state express tunnel operator running 6 US locations, with its largest footprint in Iowa. The chain's weighted rating fell 0.48 stars (4.20★ → 3.72★) starting 2026-01.

pro-cleancarwash.com Express Tunnel

Data updated · September 26, 2026

Key findings

  • 6 express tunnel locations across 2 US states (largest footprint in Iowa).
  • Weighted rating drifted from 4.20★ to 3.72★ starting 2026-01 — a sustained chain-wide decline.
  • Built from 307 AI-extracted Google reviews scored across 55 dimensions.

6 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Review-time analysis flags Pro-Clean Car Wash Express as showing an active rating drift. 6 locations across 2 states; anchored in Iowa (4) and Illinois (2). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.

Even with the recent drift, Staff scores +0.51 — the chain's bright spot. Complaints cluster around price — score -0.17 across 63 mentions. 2,655 customer reviews underpin the chain-wide read, 307 of them AI-extracted across 55 dimensions.

Frequently Asked Questions

About Pro-Clean Car Wash Express

How many locations does Pro-Clean Car Wash Express have?

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Pro-Clean Car Wash Express operates 6 car wash locations across 2 states.

What is the average customer rating at Pro-Clean Car Wash Express?

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Pro-Clean Car Wash Express's review-weighted average rating is 3.87★ across 2,655 Google reviews from 6 locations.

What is Pro-Clean Car Wash Express's damage rate?

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3.9% of reviewers mention damage to their vehicle at Pro-Clean Car Wash Express, based on WashIndex's LLM extraction of 307 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Pro-Clean Car Wash Express?

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Pro-Clean Car Wash Express is predominantly an Express Tunnel chain, with secondary presence in Detail Shop.

What do customers like most about Pro-Clean Car Wash Express?

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Across 307 AI-extracted Google reviews, Pro-Clean Car Wash Express customers most often praise friendly, helpful staff and the quality of the wash. The strongest signal is staff interactions, cited positively in 126 reviews (net sentiment +0.51 on a -1 to +1 scale). A representative review: "Good wash for the price. Staff is friendly."

What are common complaints about Pro-Clean Car Wash Express?

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The most common complaints about Pro-Clean Car Wash Express center on pricing perceived as too high for what's delivered. The strongest negative signal is pricing, cited critically in 37 reviews (net sentiment -0.17 on a -1 to +1 scale). A representative review: "I can't believe how downhill this place has gotten wowser and the prices won't be back."

Where does Pro-Clean Car Wash Express have the most locations?

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Pro-Clean Car Wash Express's largest state by location count is Iowa with 4 sites (averaging 3.90★ across 1,553 reviews).

How easy is it to cancel a Pro-Clean Car Wash Express membership?

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16.4% of Pro-Clean Car Wash Express reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.
Locations
6
States Served
2
Total Reviews
3K
Avg Rating
3.87
Damage Rate
3.9%
Cancel Friction
16.4%
of mem-mentioning reviews
01 Trends Over Time

How have Pro-Clean Car Wash Express ratings and review volume trended over time?

Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-06 across 30 months. Peak monthly volume hit 26 in 2024-02. The rating chart shows the timing of the drop most clearly.

Monthly review volume

30 months
262013702024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

What customers love about Pro-Clean Car Wash Express

Staff
+0.51
Wash Quality
+0.25
Membership Value
+0.09

Where customers complain about Pro-Clean Car Wash Express

Per-Wash Price
-0.17

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
3.9%
Reviewer-reported vehicle damage
Industry avg 1.9%
Membership Mention Rate
17.9%
Share of reviews discussing the program
Industry avg 10.9%
Cancellation Friction
16.4%
Of mem-mentioning reviews
Industry avg 12.6%
Upsell Pressure
3.3%
Reviewer complaints about pushy sales
Industry avg 0.7%

Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.

02 Competitive Landscape

How much competition does Pro-Clean Car Wash Express face at each site?

5.7 competing car washes within 1 mile of the average Pro-Clean Car Wash Express site; 24.5 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
5.7
avg · median 5
Within 1 – 3 miles
24.5
avg · median 24
Within 3 – 5 miles
26.2
avg · median 25
03 Amenities Mentioned

What amenities do customers mention at Pro-Clean Car Wash Express?

Customer-mentioned amenities at Pro-Clean Car Wash Express; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).

Free Vacuums
6.5% of reviews
Hand Dry
6.2% of reviews
Floor-Mat Cleaner
4.9% of reviews
Air Dryer
2.6% of reviews
Tire Shine
1.3% of reviews
Underbody Wash
1.0% of reviews
Paid Vacuums
0.7% of reviews
Ceramic Spray
0.7% of reviews
Markets Where Pro-Clean Car Wash Express operates

Which metros and cities does Pro-Clean Car Wash Express have locations in?

Pro-Clean Car Wash Express operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Pro-Clean Car Wash Express's position alongside every other operator.

Cities (3)
Competitor set

Alternatives to Pro-Clean Car Wash Express

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Pro-Clean Car Wash Express operate in?

Pro-Clean Car Wash Express's 6-location footprint spans 2 states; anchored in Iowa (4) and Illinois (2). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.

State Locations Total Reviews Avg Rating
Iowa 4 1,553 3.90
Illinois 2 1,102 3.84
05 Per-Location Drill-Down

What are the top Pro-Clean Car Wash Express locations by review volume?

Per-location drill-down — useful for attributing the drift to specific sites. All 6 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.

Moline, IL 3800 38th Ave City › Metro ›
3.7 588 reviews Comp 3 / 25 / 22

Trade-Area Competitors

Within 1 mi 3 (4.7★)
1 – 3 mi 25 (4.3★)
3 – 5 mi 22 (4.1★)
Nearest competitors (≤ 1 mi)
  • Club Car Wash 0.18 mi · 4.4★
  • Executive Interiors Mobile Detailing 0.20 mi · 5.0★
  • Speed & Floyd's 0.68 mi · 4.7★

Operational Signals

Damage rate 3.2%
Cancel friction —
Mem mention rate 11.1%
Scored reviews 63
Most-distinctive aspects
  • Wait Time +1.00
  • Staff +0.45
  • Membership Value +0.20
  • Per-Wash Price -0.17

Monthly Review Velocity

2024-01 2026-06
Davenport, IA 1124 W Kimberly Rd City › Metro ›
3.9 532 reviews Comp 7 / 35 / 22

Trade-Area Competitors

Within 1 mi 7 (4.2★)
1 – 3 mi 35 (4.3★)
3 – 5 mi 22 (4.2★)
Nearest competitors (≤ 1 mi)
  • Black Diamond Detail 0.00 mi · 5.0★
  • Kwik Star 0.55 mi · 4.3★
  • bp 0.65 mi · 3.7★
  • Kwik Star 0.66 mi · 4.4★
  • bp 0.72 mi · 3.4★

Operational Signals

Damage rate —
Cancel friction —
Mem mention rate —
Scored reviews 25
Most-distinctive aspects
  • Equipment Working -1.00
  • Per-Wash Price -0.40
  • Staff +0.37
  • Membership Value +0.20

Monthly Review Velocity

2024-01 2026-06
Rock Island, IL 4310 46th Ave
4.0 514 reviews Comp 3 / 19 / 28

Trade-Area Competitors

Within 1 mi 3 (4.9★)
1 – 3 mi 19 (4.1★)
3 – 5 mi 28 (4.2★)
Nearest competitors (≤ 1 mi)
  • QC Elite Detailing 0.00 mi · 4.9★
  • Eck's Auto Shine 0.38 mi · 4.7★
  • BaronaMobileDetailing 0.90 mi · 5.0★

Operational Signals

Damage rate 0.0%
Cancel friction —
Mem mention rate 24.6%
Scored reviews 65
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Staff +0.55

Monthly Review Velocity

2024-01 2026-06
Davenport, IA 2145 E Kimberly Rd City › Metro ›
4.0 507 reviews Comp 8 / 36 / 41

Trade-Area Competitors

Within 1 mi 8 (4.5★)
1 – 3 mi 36 (4.3★)
3 – 5 mi 41 (4.3★)
Nearest competitors (≤ 1 mi)
  • Cesar's Detail Shop 0.01 mi · 5.0★
  • Messenger Motorworks 0.40 mi · 4.5★
  • Anderson Detailing LLC 0.40 mi · 4.9★
  • Kb Protection 0.43 mi · 5.0★
  • Rustproofing Solutions 0.43 mi

Operational Signals

Damage rate —
Cancel friction —
Mem mention rate —
Scored reviews 41
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Staff +0.45
  • Wash Quality +0.37

Monthly Review Velocity

2024-01 2026-06
Dubuque, IA 3199 University Ave City › Metro ›
3.6 392 reviews Comp 11 / 22 / 10

Trade-Area Competitors

Within 1 mi 11 (4.1★)
1 – 3 mi 22 (4.1★)
3 – 5 mi 10 (4.0★)
Nearest competitors (≤ 1 mi)
  • University Car Wash 0.29 mi · 3.6★
  • Kwik Star Gas Station Car Wash 0.51 mi
  • Kwik Star 0.54 mi · 4.4★
  • Conoco 0.83 mi · 4.1★
  • Clean Getaway Express Tunnel Wash 0.86 mi · 3.8★

Operational Signals

Damage rate —
Cancel friction —
Mem mention rate —
Scored reviews 44
Most-distinctive aspects
  • Wait Time -1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Staff +0.50

Monthly Review Velocity

2024-01 2026-06
Coralville, IA 2651 James St
4.4 122 reviews Comp 2 / 10 / 34

Trade-Area Competitors

Within 1 mi 2 (4.5★)
1 – 3 mi 10 (4.4★)
3 – 5 mi 34 (4.4★)
Nearest competitors (≤ 1 mi)
  • Club Car Wash 0.81 mi · 4.3★
  • Xtreme Detailing & Ceramic Coating LLC 0.90 mi · 4.7★

Operational Signals

Damage rate 5.8%
Cancel friction —
Mem mention rate 15.9%
Scored reviews 69
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Staff +0.62

Monthly Review Velocity

2024-01 2026-06
Cite this page

Data as of 2026-09-26. Pick a format and click Copy.

APA
WashIndex. (2026, September 26). Pro-Clean Car Wash Express — WashIndex operator profile. https://washindex.com/car-wash-chains/pro-clean-car-wash-express
Chicago
WashIndex. "Pro-Clean Car Wash Express — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/pro-clean-car-wash-express.
MLA
"Pro-Clean Car Wash Express — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/pro-clean-car-wash-express.
BibTeX
@misc{washindex_car_wash_chains_pro_clean_car_wash_express_2026,
  title  = {{Pro-Clean Car Wash Express — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {Sep},
  url    = {https://washindex.com/car-wash-chains/pro-clean-car-wash-express},
  urldate = {2026-09-26},
}

About this profile

Every operating-quality signal on this page is derived from 307 customer reviews of Pro-Clean Car Wash Express locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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