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Chain Profile

Pelican Pointe Car Wash - Bedico

A WashIndex operator profile assembled from 1,423 AI-extracted Google reviews across 14 locations in 1 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

14 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Pelican Pointe Car Wash - Bedico operates 14 locations across 1 state, all in Louisiana. and carries a weighted-average Google rating of 4.57★ across 6,274 customer reviews.

Facility cleanliness (+0.92) and staff (+0.87) score most positively.

Membership cancellation friction is modest at 6.5% of membership-mentioning reviews; reviewer-reported vehicle damage is at 1.83% of reviews.

Review velocity climbed 572% from June 2024 to August 2024 — from ~35 reviews per month to ~235.

Review velocity climbed 841% from June 2025 to September 2025 — from ~35 reviews per month to ~329.

Locations
14
States Served
1
Total Reviews
6K
Avg Rating
4.57
Damage Rate
1.8%
Cancel Friction
6.5%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Pelican Pointe Car Wash - Bedico locations spans 28 months — from January 2024 through April 2026 — with 2,672 customer reviews captured across the chain in that window. That averages out to roughly 95 reviews per month, with peak monthly velocity hitting 1,078 in July 2025. Comparing the most recent 14 months to the earlier 14, review velocity is up sharply: an average of 118/month recently versus 73/month earlier (+61%).

Monthly rating shows modest variability — a chain mean of 4.39★ with a standard deviation of 0.24★. The best month, July 2024, hit 4.97★; the worst, November 2024, sat at 3.97★ — a 1.01★ spread between extremes, well within normal seasonal variation for a chain of this size.

Monthly review volume

28 months
1,07880953927002024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Facility Cleanliness +0.92
  • Staff +0.87
  • Wash Quality +0.68
  • Wait Time +0.68
  • Membership Value +0.52

Where customers complain

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
1.8%
Reviewer-reported vehicle damage
Membership Mention Rate
6.5%
Share of reviews discussing the program
Cancellation Friction
6.5%
Of mem-mentioning reviews
Upsell Pressure
0.1%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Pelican Pointe Car Wash - Bedico location operates in a market with 4.9 other car-wash businesses within a 1-mile radius — high trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 23.7 competitors within the 1–3 mile band and 30.6 within the 3–5 mile band, for a total of roughly 59 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 0 sites (0%) have no other car wash within 1 mile, 2 (14%) have 1–2 competitors at that range, 7 (50%) have 3–5, and 5 (36%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 4 within 1 mile, 17 within 3 miles, 40 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Pelican Pointe Car Wash - Bedico location is 4.38★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Mandeville, LA (8 competitors within 1 mi, rating 4.6★); New Orleans, LA (8 competitors within 1 mi, rating 4.4★); Harvey, LA (8 competitors within 1 mi, rating 4.9★). Least-competitive sites: Ponchatoula, LA (1 within 1 mi, rating 4.6★); Covington, LA (2 within 1 mi, rating 4.6★); Metairie, LA (3 within 1 mi, rating 4.4★).

Other car wash places within ring distances of each Pelican Pointe Car Wash - Bedico location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
4.9
avg · median 4
Within 1 – 3 miles
23.7
avg · median 15
Within 3 – 5 miles
30.6
avg · median 35
03 Amenities Mentioned

What customers call out by name.

Free vacuums are the most-mentioned amenity at Pelican Pointe Car Wash - Bedico locations, surfacing in 4.6% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes air dryers (0.9%), paid vacuums (0.8%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Free Vacuums
4.6% of reviews
Air Dryer
0.9% of reviews
Paid Vacuums
0.8% of reviews
04 Geographic Footprint

States served.

All 14 Pelican Pointe Car Wash - Bedico locations operate within Louisiana. The chain has not yet expanded across state lines, which means underwriting and operational benchmarks are concentrated on a single state-level regulatory and labor environment.

State Locations Total Reviews Avg Rating
Louisiana 14 6,274 4.57
05 Per-Location Drill-Down

Every site, scored.

Across the 14 Pelican Pointe Car Wash - Bedico locations with scored review data, the median Google rating is 4.6★ and the chain-wide mean is 4.57★. Standard deviation across locations is 0.15★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 0 between 3.5–4.0★ (0%), 0 between 4.0–4.4★ (0%), and 14 at 4.4★ or higher (100%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Harvey, LA at 4.9★ (348 reviews). Lowest-rated: Metairie, LA at 4.4★ — a 0.5★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Metairie, LA with 1,022 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Metairie, LA 2500 David Dr
4.7 1,022 reviews Comp 8 / 66 / 30

Trade-Area Competitors

Within 1 mi 8 (4.5★)
1 – 3 mi 66 (4.3★)
3 – 5 mi 30 (4.5★)
Nearest competitors (≤ 1 mi)
  • Johnny's Custom Touch Detail 0.06 mi · 4.2★
  • Smoke Dog detail 0.25 mi
  • The Shop Nola 0.29 mi · 5.0★
  • Tropical Car Wash & Brake Tag 0.33 mi · 3.8★
  • Auto Protection Specialist LLC 0.34 mi

Operational Signals

Damage rate 0.5%
Cancel friction
Mem mention rate 3.7%
Scored reviews 215
Most-distinctive aspects
  • Staff +0.96
  • Wash Quality +0.87
  • Facility Cleanliness +0.73
  • Wait Time +0.71

Monthly Review Velocity

2024-01 2026-04
Metairie, LA 4231 Airline Dr
4.4 934 reviews Comp 3 / 59 / 40

Trade-Area Competitors

Within 1 mi 3 (5.0★)
1 – 3 mi 59 (4.3★)
3 – 5 mi 40 (4.5★)
Nearest competitors (≤ 1 mi)
  • Coastal Film Solutions 0.14 mi · 5.0★
  • Scrubbs Master Detail 0.41 mi
  • Prime Rolling Car Spa LLC 0.96 mi · 5.0★

Operational Signals

Damage rate 1.5%
Cancel friction
Mem mention rate 9.5%
Scored reviews 137
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.67
  • Wash Quality +0.36

Monthly Review Velocity

2024-01 2026-04
Elmwood, LA 5805 Jefferson Hwy
4.8 737 reviews Comp 4 / 17 / 66

Trade-Area Competitors

Within 1 mi 4 (4.7★)
1 – 3 mi 17 (4.5★)
3 – 5 mi 66 (4.4★)
Nearest competitors (≤ 1 mi)
  • Tint World 0.04 mi · 4.7★
  • Water Works 0.50 mi · 4.5★
  • Menders Auto Detailing 0.57 mi · 5.0★
  • Greater New Orleans Detailing llc 0.75 mi

Operational Signals

Damage rate 0.6%
Cancel friction
Mem mention rate 3.6%
Scored reviews 331
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.93
  • Wash Quality +0.89

Monthly Review Velocity

2024-01 2026-04
New Orleans, LA 3710 S Claiborne Ave
4.4 736 reviews Comp 8 / 23 / 62

Trade-Area Competitors

Within 1 mi 8 (3.8★)
1 – 3 mi 23 (4.3★)
3 – 5 mi 62 (4.4★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.46 mi · 2.0★
  • Done Right Auto Spa 0.47 mi
  • T.C.L. Car Wash 0.72 mi · 5.0★
  • Touchless Car Wash 0.73 mi · 2.0★
  • Magic Bubbles Car Wash #3 24 hours / 365 & Brake Tag (M-F 7AM-3PM) Vehicle Inspection 0.73 mi · 4.6★

Operational Signals

Damage rate 1.8%
Cancel friction
Mem mention rate 8.8%
Scored reviews 114
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Staff +0.81
  • Equipment Working -0.80

Monthly Review Velocity

2024-01 2026-04
Metairie, LA 5005 W Esplanade Ave
4.6 565 reviews Comp 4 / 54 / 42

Trade-Area Competitors

Within 1 mi 4 (4.6★)
1 – 3 mi 54 (4.2★)
3 – 5 mi 42 (4.6★)
Nearest competitors (≤ 1 mi)
  • Elite Shine Detailing 0.58 mi
  • Dream Gloss Detailing 0.58 mi
  • A & W Auto Detail (Commercial) 0.84 mi · 4.7★
  • Take 5 Car Wash 0.89 mi · 4.5★

Operational Signals

Damage rate 2.5%
Cancel friction
Mem mention rate 11.4%
Scored reviews 79
Most-distinctive aspects
  • Staff +0.91
  • Wash Quality +0.73
  • Membership Value +0.67
  • Facility Cleanliness +0.60

Monthly Review Velocity

2024-01 2026-04
Mandeville, LA 2041 Florida St
4.6 361 reviews Comp 8 / 11 / 4

Trade-Area Competitors

Within 1 mi 8 (3.7★)
1 – 3 mi 11 (4.2★)
3 – 5 mi 4 (4.9★)
Nearest competitors (≤ 1 mi)
  • Fortify Detail Labs | Window Tint Mandeville 0.17 mi · 5.0★
  • A-Z Auto Detailing 0.21 mi · 4.3★
  • Mandeville Super Wash 0.33 mi · 3.9★
  • Blue Harbor 0.46 mi
  • Prestige Worldwide Detailing LLC. 0.58 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 38
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Staff +0.92

Monthly Review Velocity

2024-01 2026-04
Harvey, LA Lapalco Blvd
4.9 348 reviews Comp 8 / 26 / 40

Trade-Area Competitors

Within 1 mi 8 (4.5★)
1 – 3 mi 26 (4.5★)
3 – 5 mi 40 (4.1★)
Nearest competitors (≤ 1 mi)
  • DV Luxury Detailing 0.45 mi · 5.0★
  • PT Auto Detail 0.52 mi · 5.0★
  • Colton's Mobile Car Detailing 0.74 mi
  • Hyst Window Tinting 0.74 mi
  • Karnection 0.79 mi

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 3.6%
Scored reviews 137
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.95
  • Staff +0.92

Monthly Review Velocity

2024-04 2026-02
Covington, LA 70487 LA-21
4.4 343 reviews Comp 3 / 5 / 19

Trade-Area Competitors

Within 1 mi 3 (3.4★)
1 – 3 mi 5 (4.9★)
3 – 5 mi 19 (4.7★)
Nearest competitors (≤ 1 mi)
  • Tommy's Express® Car Wash 0.33 mi · 4.5★
  • Shell 0.36 mi · 2.2★
  • Circle K | Car Wash 0.99 mi

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 7.8%
Scored reviews 51
Most-distinctive aspects
  • Wait Time -1.00
  • Equipment Working +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00

Monthly Review Velocity

2024-01 2026-04
Laplace, LA 1917 W Airline Hwy
4.5 310 reviews Comp 4 / 11 / 6

Trade-Area Competitors

Within 1 mi 4 (4.9★)
1 – 3 mi 11 (4.5★)
3 – 5 mi 6 (4.6★)
Nearest competitors (≤ 1 mi)
  • billet.detail 0.27 mi
  • Spot Free Rinse 0.48 mi
  • Dr. Roboto's Hand Car Wash & Detail Services 0.74 mi · 5.0★
  • Take 5 Car Wash 0.85 mi · 4.8★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 34
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Membership Value +1.00

Monthly Review Velocity

2024-02 2026-03
Chalmette, LA 8126 W Judge Perez Dr
4.4 271 reviews Comp 5 / 11 / 41

Trade-Area Competitors

Within 1 mi 5 (4.1★)
1 – 3 mi 11 (4.2★)
3 – 5 mi 41 (4.3★)
Nearest competitors (≤ 1 mi)
  • Rock & Roll Car Wash 0.31 mi · 4.6★
  • Undercover Coatings LLC 0.40 mi · 5.0★
  • 3D Auto Detailing Center 0.51 mi · 5.0★
  • Car Wash 0.64 mi · 1.8★
  • Bayou Auto Detail 0.66 mi

Operational Signals

Damage rate 6.0%
Cancel friction
Mem mention rate 6.0%
Scored reviews 100
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.74
  • Wash Quality +0.45
  • Membership Value -0.33

Monthly Review Velocity

2024-01 2026-02
Terrytown, LA 569 Behrman Hwy
4.5 255 reviews Comp 4 / 31 / 42

Trade-Area Competitors

Within 1 mi 4 (4.4★)
1 – 3 mi 31 (4.4★)
3 – 5 mi 42 (4.2★)
Nearest competitors (≤ 1 mi)
  • Soft Touch Express 0.00 mi · 4.4★
  • Behrman Car Wash , Propane Refill & Brake Tag Station 0.69 mi · 4.6★
  • Tropical Car Wash 0.77 mi · 4.1★
  • Bigalcarwash 0.93 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 49
Most-distinctive aspects
  • Membership Value +1.00
  • Staff +0.74
  • Wash Quality +0.70
  • Per-Wash Price +0.60

Monthly Review Velocity

2024-02 2026-04
Covington, LA 73006 LA-25
4.6 190 reviews Comp 6 / 4 / 8

Trade-Area Competitors

Within 1 mi 6 (4.1★)
1 – 3 mi 4 (4.8★)
3 – 5 mi 8 (4.3★)
Nearest competitors (≤ 1 mi)
  • Shell 0.12 mi · 3.7★
  • Market Max 0.14 mi · 2.8★
  • The Dent Man 0.40 mi
  • Precision Shine Mobile Detailing LLC 0.68 mi · 5.0★
  • Quality mobil wash 0.92 mi

Operational Signals

Damage rate 1.6%
Cancel friction
Mem mention rate 6.5%
Scored reviews 62
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.90
  • Wash Quality +0.78

Monthly Review Velocity

2024-01 2026-03
Ponchatoula, LA 28036 LA-22
4.6 105 reviews Comp 1 / 2 / 5

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 2 (5.0★)
3 – 5 mi 5 (5.0★)
Nearest competitors (≤ 1 mi)
  • Stars and Shine Detailing 0.89 mi · 5.0★

Operational Signals

Damage rate 3.9%
Cancel friction
Mem mention rate 9.8%
Scored reviews 51
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Staff +0.89
  • Equipment Working -0.78

Monthly Review Velocity

2024-02 2026-04
Covington, LA 1450 N Hwy 190
4.6 97 reviews Comp 2 / 12 / 23

Trade-Area Competitors

Within 1 mi 2 (4.6★)
1 – 3 mi 12 (4.5★)
3 – 5 mi 23 (4.3★)
Nearest competitors (≤ 1 mi)
  • Tommy's Express® Car Wash 0.43 mi · 4.6★
  • Blue Harbor Pointe Car Wash 0.89 mi · 4.6★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 25
Most-distinctive aspects
  • Staff +1.00
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Wash Quality +0.69

Monthly Review Velocity

2024-02 2026-04

About this profile

Every operating-quality signal on this page is derived from 1,423 customer reviews of Pelican Pointe Car Wash - Bedico locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Pelican Pointe Car Wash - Bedico on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.