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Chain Profile

Kaady Car Washes

A WashIndex operator profile assembled from 1,064 AI-extracted Google reviews across 18 locations in 3 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

kaady.com In-Bay Automatic

18 locations across 3 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Kaady Car Washes operates 18 locations across 3 states, anchored in Oregon (13), Washington (3), and California (2). It operates predominantly on the Express Tunnel format and carries a weighted-average Google rating of 4.34★ across 9,302 customer reviews.

Facility cleanliness (+0.97) and wait time (+0.78) score most positively. The chain's standout weakness is equipment uptime at -0.35 — customers repeatedly cite broken vacuums, dryers, and tunnel equipment.

Membership cancellation friction is modest at 3.4% of membership-mentioning reviews; reviewer-reported vehicle damage is at 10.71% of reviews.

Chain-level monthly rating has stayed within ±0.3★ of its baseline across the full data window, with no sustained anomalies in either direction.

Locations
18
States Served
3
Total Reviews
9K
Avg Rating
4.34
Damage Rate
10.7%
Cancel Friction
3.4%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Kaady Car Washes locations spans 28 months — from January 2024 through April 2026 — with 1,760 customer reviews captured across the chain in that window. That averages out to roughly 63 reviews per month, with peak monthly velocity hitting 98 in July 2024. Comparing the most recent 14 months to the earlier 14, review velocity is essentially flat: an average of 63/month recently versus 62/month earlier (+2%).

Monthly rating shows modest variability — a chain mean of 4.28★ with a standard deviation of 0.20★. The best month, February 2025, hit 4.66★; the worst, March 2026, sat at 3.91★ — a 0.75★ spread between extremes, well within normal seasonal variation for a chain of this size.

Monthly review volume

28 months
9874492502024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Facility Cleanliness +0.97
  • Wait Time +0.78
  • Staff +0.53
  • Per-Wash Price +0.45
  • Wash Quality +0.40

Where customers complain

  • Equipment Working -0.35

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
10.7%
Reviewer-reported vehicle damage
Membership Mention Rate
5.5%
Share of reviews discussing the program
Cancellation Friction
3.4%
Of mem-mentioning reviews
Upsell Pressure
0.5%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Kaady Car Washes location operates in a market with 8.7 other car-wash businesses within a 1-mile radius — very high trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 44.8 competitors within the 1–3 mile band and 66.0 within the 3–5 mile band, for a total of roughly 120 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 1 sites (6%) have no other car wash within 1 mile, 1 (6%) have 1–2 competitors at that range, 6 (33%) have 3–5, and 10 (56%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 6 within 1 mile, 42 within 3 miles, 75 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Kaady Car Washes location is 4.57★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Vancouver, WA (42 competitors within 1 mi, rating 4.2★); Vancouver, WA (16 competitors within 1 mi, rating 4.1★); Beaverton, OR (15 competitors within 1 mi, rating 4.3★). Least-competitive sites: Lake Oswego, OR (0 within 1 mi, rating 4.4★); Tualatin, OR (2 within 1 mi, rating 4.1★); Portland, OR (3 within 1 mi, rating 4.4★).

Other car wash places within ring distances of each Kaady Car Washes location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
8.7
avg · median 6
Within 1 – 3 miles
44.8
avg · median 38
Within 3 – 5 miles
66.0
avg · median 64
03 Amenities Mentioned

What customers call out by name.

Free vacuums are the most-mentioned amenity at Kaady Car Washes locations, surfacing in 13.3% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes air dryers (2.6%), paid vacuums (2.3%), underbody wash (0.8%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Free Vacuums
13.3% of reviews
Air Dryer
2.6% of reviews
Paid Vacuums
2.3% of reviews
Underbody Wash
0.8% of reviews
04 Geographic Footprint

States served.

Oregon is the chain's heartland: 13 of 18 locations (72%) operate within the state, with 5 locations spread across 2 other states. Kaady Car Washes is geographically concentrated — operational risks, regulatory exposure, and local labor-market dynamics are dominated by one state, which has implications for both expansion strategy and resilience to state-specific shocks.

Review density per location varies meaningfully across the footprint: Washington locations average 790 reviews each (highest in the network), while Oregon locations average 447 (lowest). That gap is a proxy for relative customer-traffic intensity at the state level — older, more-established markets tend to accumulate more reviews per site than newer expansion territories.

Customer ratings vary materially by state: California runs highest at 4.53★, while Washington sits lowest at 4.18★ — a 0.35★ spread across the footprint. 1 state runs at least 0.15★ below the chain-wide weighted-average rating: Washington (4.18★ vs chain mean 4.34★, 3 locations). Cross-state gaps of this magnitude usually reflect either localized operational issues (a problem district manager, regional vendor, or labor-market shock) or a concentration of recently-acquired sites that haven't yet stabilized — both worth investigating at the per-location level.

State Locations Total Reviews Avg Rating
Oregon 13 5,806 4.36
Washington 3 2,371 4.18
California 2 1,125 4.53
05 Per-Location Drill-Down

Every site, scored.

Across the 18 Kaady Car Washes locations with scored review data, the median Google rating is 4.4★ and the chain-wide mean is 4.28★. Standard deviation across locations is 0.22★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 2 between 3.5–4.0★ (11%), 7 between 4.0–4.4★ (39%), and 9 at 4.4★ or higher (50%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Beaverton, OR at 4.6★ (389 reviews). Lowest-rated: Corvallis, OR at 3.8★ — a 0.8★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Hillsboro, OR with 1,257 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Hillsboro, OR 2900 SE 70th Ave
4.5 1,257 reviews Comp 3 / 44 / 42

Trade-Area Competitors

Within 1 mi 3 (4.9★)
1 – 3 mi 44 (4.6★)
3 – 5 mi 42 (4.4★)
Nearest competitors (≤ 1 mi)
  • OlympiClean Auto Detail 0.19 mi · 5.0★
  • TCT Wraps 0.40 mi · 4.8★
  • Kreasion Auto Detailing 0.41 mi · 5.0★

Operational Signals

Damage rate 10.6%
Cancel friction
Mem mention rate 7.7%
Scored reviews 104
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.63
  • Staff +0.56
  • Membership Value -0.50

Monthly Review Velocity

2024-01 2026-04
Vancouver, WA 2914 NE Andresen Rd
4.2 1,242 reviews Comp 42 / 57 / 100

Trade-Area Competitors

Within 1 mi 42 (4.8★)
1 – 3 mi 57 (4.7★)
3 – 5 mi 100 (4.6★)
Nearest competitors (≤ 1 mi)
  • CARR Buick GMC in Vancouver 0.18 mi · 4.6★
  • Dick Hannah Auto Detailing 0.22 mi · 4.8★
  • Premier Auto Detailing 0.41 mi · 5.0★
  • Alan Webb Chevrolet 0.42 mi · 4.1★
  • Chevrolet Service Center 0.44 mi · 2.6★

Operational Signals

Damage rate 15.5%
Cancel friction
Mem mention rate 4.3%
Scored reviews 116
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.69
  • Membership Value +0.60
  • Equipment Working -0.29

Monthly Review Velocity

2024-01 2026-04
Albany, CA 400 San Pablo Ave
4.5 839 reviews Comp 7 / 33 / 44

Trade-Area Competitors

Within 1 mi 7 (4.2★)
1 – 3 mi 33 (4.6★)
3 – 5 mi 44 (4.1★)
Nearest competitors (≤ 1 mi)
  • Drive thru Car wash 0.00 mi · 4.5★
  • The Tint Co. | Paint Protection Film (PPF) | Ceramic Coating | Window Tint 0.47 mi · 5.0★
  • Taj's Car Wash 0.75 mi · 5.0★
  • Shell 0.78 mi · 2.5★
  • Car Wash 0.79 mi · 4.1★

Operational Signals

Damage rate 10.9%
Cancel friction
Mem mention rate 0.0%
Scored reviews 64
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.86
  • Staff +0.71
  • Equipment Working -0.60

Monthly Review Velocity

2024-01 2026-04
Hillsboro, OR 2170 NE Cornell Rd
4.4 814 reviews Comp 6 / 30 / 24

Trade-Area Competitors

Within 1 mi 6 (5.0★)
1 – 3 mi 30 (4.7★)
3 – 5 mi 24 (4.3★)
Nearest competitors (≤ 1 mi)
  • DMH Automotive Enterprises 0.17 mi · 4.9★
  • Araujo Mobile Detailing 0.32 mi · 5.0★
  • New Again Auto Detail 0.65 mi · 4.8★
  • Jonny Law Detail 0.71 mi · 5.0★
  • DNS MOBILE DETAILING LLC 0.78 mi · 5.0★

Operational Signals

Damage rate 11.1%
Cancel friction
Mem mention rate 9.7%
Scored reviews 72
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.67
  • Staff +0.62
  • Wash Quality +0.50

Monthly Review Velocity

2024-01 2026-04
Vancouver, WA 11701 SE Mill Plain Blvd
4.2 652 reviews Comp 9 / 55 / 114

Trade-Area Competitors

Within 1 mi 9 (4.6★)
1 – 3 mi 55 (4.6★)
3 – 5 mi 114 (4.6★)
Nearest competitors (≤ 1 mi)
  • Sparkle Self Serve Car Wash 0.22 mi · 3.6★
  • Sud's Up Express Car Wash 0.27 mi · 4.1★
  • discount detail 0.29 mi
  • Detail Bros 360 LLC 0.44 mi · 4.9★
  • GOOD2GO Mobile Auto Detailing 0.71 mi · 4.9★

Operational Signals

Damage rate 9.7%
Cancel friction
Mem mention rate 6.5%
Scored reviews 62
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.71
  • Wait Time +0.54
  • Staff +0.50

Monthly Review Velocity

2024-01 2026-04
Beaverton, OR 13375 SW Canyon Rd
4.3 573 reviews Comp 15 / 42 / 82

Trade-Area Competitors

Within 1 mi 15 (4.0★)
1 – 3 mi 42 (4.5★)
3 – 5 mi 82 (4.7★)
Nearest competitors (≤ 1 mi)
  • Carriage House Autocare 0.04 mi · 4.1★
  • Mobile Shine LLC 0.22 mi · 5.0★
  • Touch Free Automatic Car Wash 0.38 mi · 3.0★
  • National Pride Car Wash 0.38 mi · 3.5★
  • KD detailing 0.40 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 48
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.68
  • Wash Quality +0.54

Monthly Review Velocity

2024-01 2026-04
Portland, OR 7400 SW Barbur Blvd
4.4 568 reviews Comp 13 / 68 / 102

Trade-Area Competitors

Within 1 mi 13 (4.9★)
1 – 3 mi 68 (4.8★)
3 – 5 mi 102 (4.7★)
Nearest competitors (≤ 1 mi)
  • Team Auto 0.22 mi · 5.0★
  • A1 Detailing Portland: Mobile Car Detailing Service 0.23 mi
  • Et Auto Detailing 0.23 mi
  • Clean My Ride - PDX 0.23 mi · 5.0★
  • Tad’s Mobile Detail 0.33 mi · 5.0★

Operational Signals

Damage rate 8.8%
Cancel friction
Mem mention rate 7.0%
Scored reviews 57
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.67
  • Per-Wash Price +0.50
  • Staff +0.50

Monthly Review Velocity

2024-01 2026-04
King City, OR 15450 SW 116th Ave
4.4 559 reviews Comp 3 / 43 / 41

Trade-Area Competitors

Within 1 mi 3 (4.3★)
1 – 3 mi 43 (4.5★)
3 – 5 mi 41 (4.7★)
Nearest competitors (≤ 1 mi)
  • Right On Mobile Detailing 0.51 mi · 4.0★
  • Diamond King Car Coating 0.55 mi
  • Squeegee Detail 0.66 mi · 4.7★

Operational Signals

Damage rate 5.3%
Cancel friction
Mem mention rate 10.5%
Scored reviews 57
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Per-Wash Price +0.60
  • Wait Time +0.50
  • Equipment Working +0.50

Monthly Review Velocity

2024-01 2026-04
Portland, OR 14740 NW Cornell Rd
4.4 501 reviews Comp 3 / 26 / 75

Trade-Area Competitors

Within 1 mi 3 (5.0★)
1 – 3 mi 26 (4.3★)
3 – 5 mi 75 (4.5★)
Nearest competitors (≤ 1 mi)
  • KD detailing 0.67 mi · 5.0★
  • B-C Auto Detailing 0.99 mi
  • Cordero Auto Detailing 0.99 mi

Operational Signals

Damage rate 20.4%
Cancel friction
Mem mention rate 7.4%
Scored reviews 54
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.78
  • Per-Wash Price +0.60
  • Wait Time +0.43

Monthly Review Velocity

2024-01 2026-04
Vancouver, WA 6300 NE 117th Ave C1
4.1 477 reviews Comp 16 / 69 / 83

Trade-Area Competitors

Within 1 mi 16 (4.3★)
1 – 3 mi 69 (4.8★)
3 – 5 mi 83 (4.7★)
Nearest competitors (≤ 1 mi)
  • Kirkland Premier Car Wash 0.18 mi · 2.5★
  • Chevron car wash 0.22 mi · 2.7★
  • Chevron Vancouver 0.24 mi · 2.9★
  • GNG Wraps 0.49 mi · 5.0★
  • GNG Detail 0.49 mi · 5.0★

Operational Signals

Damage rate 20.8%
Cancel friction
Mem mention rate 3.8%
Scored reviews 53
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Per-Wash Price -0.33

Monthly Review Velocity

2024-01 2026-04
Beaverton, OR 10270 SW Canyon Rd
4.6 389 reviews Comp 9 / 53 / 96

Trade-Area Competitors

Within 1 mi 9 (4.2★)
1 – 3 mi 53 (4.6★)
3 – 5 mi 96 (4.7★)
Nearest competitors (≤ 1 mi)
  • Beaverton Auto Spa 0.10 mi
  • Monarch Motor Group 0.48 mi · 5.0★
  • ProShine Mobile Detailing 0.69 mi
  • PDX Doorstep Detail 0.73 mi
  • Elite Window Tinting & PPF Beaverton 0.76 mi · 4.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 35
Most-distinctive aspects
  • Equipment Working -1.00
  • Membership Value -1.00
  • Staff +0.65
  • Wash Quality +0.60

Monthly Review Velocity

2024-01 2026-04
Portland, OR 1909 W Burnside St
4.1 305 reviews Comp 9 / 146 / 126

Trade-Area Competitors

Within 1 mi 9 (5.0★)
1 – 3 mi 146 (4.8★)
3 – 5 mi 126 (4.7★)
Nearest competitors (≤ 1 mi)
  • Adept Creations 0.07 mi · 5.0★
  • Westside Detail 0.15 mi · 4.9★
  • Cascade Speedy Detailing 0.22 mi
  • Grand Prix Auto Spa 0.36 mi · 5.0★
  • Attention 2 detail 0.81 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 35
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00

Monthly Review Velocity

2024-01 2026-03
Mountain View, CA 2690 W El Camino Real
4.6 286 reviews Comp 3 / 34 / 31

Trade-Area Competitors

Within 1 mi 3 (5.0★)
1 – 3 mi 34 (4.2★)
3 – 5 mi 31 (4.3★)
Nearest competitors (≤ 1 mi)
  • Speedy Mobile Detailing 0.21 mi
  • Mountain View Auto Detailing 0.50 mi
  • XN Car Detailing 0.91 mi · 5.0★

Operational Signals

Damage rate 7.0%
Cancel friction
Mem mention rate 0.5%
Scored reviews 199
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Wait Time +0.94
  • Per-Wash Price +0.91

Monthly Review Velocity

2024-01 2026-04
Corvallis, OR 1811 NW 9th St
3.8 220 reviews Comp 5 / 11 / 6

Trade-Area Competitors

Within 1 mi 5 (4.3★)
1 – 3 mi 11 (4.9★)
3 – 5 mi 6 (4.8★)
Nearest competitors (≤ 1 mi)
  • D&D U-Wash Self-Service Car Wash 0.24 mi · 4.1★
  • University Honda Corvallis 0.30 mi · 4.8★
  • Toyota of Corvallis Service Department 0.94 mi · 4.2★
  • ExtraMile by Jacksons 0.95 mi · 4.0★
  • Chevron 0.96 mi · 4.2★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 27
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Per-Wash Price -0.60
  • Wash Quality +0.29

Monthly Review Velocity

2024-01 2026-04
Lake Oswego, OR 17701 Lower Boones Ferry Rd
4.2 216 reviews Comp 6 / 23 / 52

Trade-Area Competitors

Within 1 mi 6 (4.8★)
1 – 3 mi 23 (4.6★)
3 – 5 mi 52 (4.6★)
Nearest competitors (≤ 1 mi)
  • Shiny Impressions Auto Detail 0.02 mi · 4.7★
  • GoDetail Mobile Car Detailing 0.24 mi · 4.9★
  • Attention 2 Detailing Mobile Auto Detailing Sherwood 0.38 mi · 5.0★
  • Tigard Auto Body Repair by Ace Reconditioning 0.68 mi · 4.3★
  • Detailor 0.80 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 22
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value -0.50
  • Per-Wash Price +0.33
  • Equipment Working +0.33

Monthly Review Velocity

2024-02 2026-04
Tualatin, OR 9614 SW Tualatin-Sherwood Rd #7554
4.1 169 reviews Comp 2 / 28 / 40

Trade-Area Competitors

Within 1 mi 2 (4.1★)
1 – 3 mi 28 (4.7★)
3 – 5 mi 40 (4.4★)
Nearest competitors (≤ 1 mi)
  • Gallagher Auto Spa 0.56 mi · 4.7★
  • Self service car wash albamy 0.76 mi · 3.5★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 24
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Equipment Working -0.50

Monthly Review Velocity

2024-01 2026-04
Lake Oswego, OR 714 N State St
4.4 132 reviews Comp 0 / 27 / 83

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 27 (4.8★)
3 – 5 mi 83 (4.7★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 18
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value +1.00

Monthly Review Velocity

2024-03 2026-04
Tualatin, OR 6950 SW Nyberg St
3.9 103 reviews Comp 5 / 18 / 47

Trade-Area Competitors

Within 1 mi 5 (4.4★)
1 – 3 mi 18 (4.6★)
3 – 5 mi 47 (4.6★)
Nearest competitors (≤ 1 mi)
  • Detailor 0.69 mi · 5.0★
  • Self service car wash albamy 0.76 mi · 3.5★
  • White Glove Mobile Auto Detailing & Services, LLC. 0.93 mi
  • White Glove Automotive Care 0.93 mi
  • Gallagher Auto Spa 0.97 mi · 4.7★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 17
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Wait Time +1.00
  • Membership Value +1.00
  • Wash Quality +0.36

Monthly Review Velocity

2024-05 2026-03

About this profile

Every operating-quality signal on this page is derived from 1,064 customer reviews of Kaady Car Washes locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Kaady Car Washes on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.