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iShine Express Car Wash & Detail

iShine Express Car Wash & Detail operates 11 express tunnel locations. 18.8% of membership-discussing reviews report cancellation difficulty, against a 11.9% peer median.

ishinecarwash.com Express Tunnel

Data updated · September 26, 2026

Key findings

  • 11 express tunnel locations across 1 US state (largest footprint in Texas).
  • Membership cancellation friction at 18.8% of mem-discussing reviews — 1.6× the peer median of 11.9%.
  • Built from 2,978 AI-extracted Google reviews scored across 55 dimensions.

11 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Customer complaints about membership cancellation cluster sharply at iShine Express Car Wash & Detail. 11 locations; concentrated in Texas (11). Operator-level signal like this requires cross-chain peer comparison — not findable from a single Google listing.

Equipment reliability (-0.68) shows up alongside cancel friction as a customer pain point. Staff (+0.76) remains the strongest customer-praise aspect. Reading upsell-pressure and aspect signals together gives the cleanest read on what's driving the cancel friction.

Pricing varies across iShine Express Car Wash & Detail's footprint. Across the 10 of 11 iShine Express Car Wash & Detail locations with published pricing: median single car wash $8.99 (range $6–$19), median unlimited membership $18.99 per month (range $15 to $20 per month) — moderate variation across markets on the membership side. Cheapest tier tracked at any iShine Express Car Wash & Detail: $15 per month at iShine Express Car Wash & Detail - Market Square (Clean Wash).

$$ Pricing

How much does a iShine Express Car Wash & Detail car wash cost?

Published menu pricing across iShine Express Car Wash & Detail's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 10 of 11 tracked locations have usable published pricing (91% coverage).

Single Wash
$8.99
median · range $6–$19 · 10 locations tracked
Unlimited Membership
$18.99 per month
median · range $15–$20 per month · 10 programs tracked
Unlimited membership tiers at iShine Express Car Wash & Detail
1 Clean Wash 4 locations $18.95 per mo ($15–$19.99)
2 Clean Shine 4 locations $18.99 per mo ($18.99–$19.99)
3 Protect & Shine 8 locations $24.99 per mo ($24.95–$40)
4 Lava Shine 5 locations $29.99 per mo ($29.95–$29.99)
5 Ultimate iShine 3 locations $30 per mo ($29.95–$50)
6 Super Suds 2 locations $30 per mo ($20–$30)
7 Xtreme Ceramic 6 locations $39.99 per mo ($34.99–$39.99)
Single wash menu at iShine Express Car Wash & Detail
1 Clean Wash 4 locations $7 ($6–$15)
2 Clean Shine 4 locations $8.99 ($8.99–$10.99)
3 Super Suds 3 locations $10
4 Headlight Restoration 2 locations $10.99
5 Protect & Shine 5 locations $14.99 ($13–$18)
6 Chrome Wheel Restoration 3 locations $15
7 Ultimate iShine 4 locations $17 ($16–$22)
8 Lava Shine 5 locations $19 ($16.99–$19.99)

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

SBA Lending · FY2010–present

iShine Express Car Wash & Detail franchisee borrowing (SBA-backed)

SBA records show 14 government-backed iShine Express Car Wash & Detail franchisee loans (FY2014-2020) totaling $36.6M, at a median of $2,770,000 per location. This reflects the capital independent franchisees raise to build and buy iShine Express Car Wash & Detail sites.

SBA loans
14
FY2014–2020
Total approved
$36.6M
7(a) + 504
Median loan
$2.8M
per car wash
Charge-off rate
—
too few resolved
SBA car-wash loans approved per fiscal year
1 1 2 2 3 3 4 4 5 2014 2015 2016 2017 2018 2019 2020 Loans approved — 2014: 2 Loans approved — 2015: 4 Loans approved — 2016: 2 Loans approved — 2017: 1 Loans approved — 2018: 1 Loans approved — 2019: 2 Loans approved — 2020: 2
Loans by state
  • TX 14
What the loans fund · estimated from loan terms
  • New build / open71% · $3.8M
  • Expansion / improvement29% · $1.3M

Source: U.S. Small Business Administration 7(a) & 504 FOIA datasets (NAICS 811192), data through 2026-03-31. See the Car Wash Lending Tracker for national figures and methodology.

Frequently Asked Questions

About iShine Express Car Wash & Detail

How many locations does iShine Express Car Wash & Detail have?

+
iShine Express Car Wash & Detail operates 11 car wash locations in Texas only.

What is the average customer rating at iShine Express Car Wash & Detail?

+
iShine Express Car Wash & Detail's review-weighted average rating is 4.51★ across 9,163 Google reviews from 11 locations.

What is iShine Express Car Wash & Detail's damage rate?

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3.0% of reviewers mention damage to their vehicle at iShine Express Car Wash & Detail, based on WashIndex's LLM extraction of 2,978 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is iShine Express Car Wash & Detail?

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iShine Express Car Wash & Detail is predominantly an Express Tunnel chain, with secondary presence in Express Tunnel.

What do customers like most about iShine Express Car Wash & Detail?

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Across 2,978 AI-extracted Google reviews, iShine Express Car Wash & Detail customers most often praise friendly, helpful staff, the quality of the wash, and clean facilities. The strongest signal is staff interactions, cited positively in 1,852 reviews (net sentiment +0.76 on a -1 to +1 scale). A representative review: "Jermaine and Mike- great customer service. Awesome treatments on the cars! Must visit and become members!!"

What are common complaints about iShine Express Car Wash & Detail?

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The most common complaints about iShine Express Car Wash & Detail center on broken or poorly-maintained equipment. The strongest negative signal is equipment reliability, cited critically in 124 reviews (net sentiment -0.68 on a -1 to +1 scale). A representative review: "rude workers with a sass attitude .. and the vacuums suck."

Where does iShine Express Car Wash & Detail have the most locations?

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iShine Express Car Wash & Detail's largest state by location count is Texas with 11 sites (averaging 4.51★ across 9,163 reviews).

How easy is it to cancel a iShine Express Car Wash & Detail membership?

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18.8% of iShine Express Car Wash & Detail reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a iShine Express Car Wash & Detail car wash cost?

+
Single-wash prices at iShine Express Car Wash & Detail locations range from $6 to $19, with a median of $8.99 across 10 locations that publish their pricing - moderate variation across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.

How much does a iShine Express Car Wash & Detail unlimited membership cost?

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iShine Express Car Wash & Detail's unlimited membership tiers range from $15 per month to $20 per month, with a median of $18.99 per month across 10 location-tier combinations tracked - moderate variation across markets. The cheapest tier tracked at any iShine Express Car Wash & Detail location is $15 per month (Clean Wash); the most expensive tracked is $20 per month (Clean Wash - Single Car Plan).

Where can I find the cheapest iShine Express Car Wash & Detail membership?

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The cheapest unlimited membership tier tracked at any iShine Express Car Wash & Detail location is $15 per month at iShine Express Car Wash & Detail - Market Square (Clean Wash). Because iShine Express Car Wash & Detail pricing varies across markets, the same tier name can be priced differently at different locations.
Locations
11
States Served
1
Total Reviews
9K
Avg Rating
4.51
Damage Rate
3.0%
See leaderboard →
Cancel Friction
18.8%
of mem-mentioning reviews
See leaderboard →
01 Trends Over Time

How have iShine Express Car Wash & Detail ratings and review volume trended over time?

Review velocity and rating trends for iShine Express Car Wash & Detail's 11-location footprint. Peak monthly volume: 648 in 2024-02. A cancel-friction chain with rising review volume tells a different story than one with falling volume.

Monthly review volume

30 months
64848632416202024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

What customers love about iShine Express Car Wash & Detail

Staff
+0.76
Wash Quality
+0.64
Facility Cleanliness
+0.53
Wait Time
+0.36
Per-Wash Price
+0.22
Membership Value
+0.05

Where customers complain about iShine Express Car Wash & Detail

Equipment Working
-0.68

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
3.0%
Reviewer-reported vehicle damage
Industry avg 1.9% · 1.5× avg — worse
Membership Mention Rate
8.0%
Share of reviews discussing the program
Industry avg 10.9% · below avg
Cancellation Friction
18.8%
Of mem-mentioning reviews
Industry avg 12.6% · 1.5× avg — worse
Upsell Pressure
0.9%
Reviewer complaints about pushy sales
Industry avg 0.7% · 1.2× avg — worse

Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.

02 Competitive Landscape

How much competition does iShine Express Car Wash & Detail face at each site?

Trade-area context: 5.9 competitors within 1 mile, 27.7 within 3. The competitive backdrop helps explain why cancel friction matters for retention.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
5.9
avg · median 6
Within 1 – 3 miles
27.7
avg · median 22
Within 3 – 5 miles
53.0
avg · median 55
03 Amenities Mentioned

What amenities do customers mention at iShine Express Car Wash & Detail?

Customer-mentioned amenities, ranked by review share. For a cancel-friction chain, the presence/absence of app-related mentions is a useful signal.

Free Vacuums
1.8% of reviews
Paid Vacuums
1.4% of reviews
Hand Dry
1.0% of reviews
Tire Shine
0.6% of reviews
Markets Where iShine Express Car Wash & Detail operates

Which metros and cities does iShine Express Car Wash & Detail have locations in?

iShine Express Car Wash & Detail operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with iShine Express Car Wash & Detail's position alongside every other operator.

Metros (1)
Cities (7)
Compare Head-to-head

How does iShine Express Car Wash & Detail stack up against other car wash chains?

Side-by-side comparisons of iShine Express Car Wash & Detail and the chains it competes with — rating, damage rate, format mix, membership economics, and shared metros.

Competitor set

Alternatives to iShine Express Car Wash & Detail

The chains that compete with it most directly, compared.

Ownership

Who owns iShine Express Car Wash & Detail?

Ownership structure, franchise status, and acquisition history.

04 Geographic Footprint

Which states does iShine Express Car Wash & Detail operate in?

Footprint: 11 locations across 1 state; concentrated in Texas (11). Cancel-friction signals sometimes concentrate in states with stricter consumer-protection rules — worth reading the state breakdown for that pattern.

State Locations Total Reviews Avg Rating
Texas 11 9,163 4.51
05 Per-Location Drill-Down

What are the top iShine Express Car Wash & Detail locations by review volume?

Site-level breakdown for iShine Express Car Wash & Detail. Cancel-friction sometimes traces to specific markets with stricter consumer-protection law; the per-location table is the attribution view.

Weslaco, TX 1115 E Expressway 83
4.9 2,219 reviews Comp 6 / 20 / 17

Trade-Area Competitors

Within 1 mi 6 (4.4★)
1 – 3 mi 20 (4.1★)
3 – 5 mi 17 (4.3★)
Nearest competitors (≤ 1 mi)
  • Lammscloth Express Carwash 0.66 mi · 4.3★
  • Ez Clean Car Wash 0.68 mi · 3.6★
  • Full Throttle Wash & Shine 0.93 mi · 5.0★
  • Vazquez Car Wash 0.93 mi · 3.8★
  • Marquez Wash n' Shine 0.93 mi · 5.0★

Operational Signals

Damage rate 1.1%
Cancel friction 19.1%
Mem mention rate 4.3%
Scored reviews 1,081
Most-distinctive aspects
  • Staff +0.94
  • Wash Quality +0.82
  • Facility Cleanliness +0.79
  • Wait Time +0.76

Monthly Review Velocity

2024-01 2026-06
Katy, TX 23103 Clay Rd City › Metro ›
4.7 1,188 reviews Comp 6 / 29 / 113

Trade-Area Competitors

Within 1 mi 6 (3.9★)
1 – 3 mi 29 (4.0★)
3 – 5 mi 113 (4.1★)
Nearest competitors (≤ 1 mi)
  • Fine Finish Mobile Detailing 0.40 mi · 4.9★
  • Shell 0.77 mi · 3.4★
  • Timewise Car Wash 0.77 mi · 1.0★
  • Mint Express Car Wash 0.93 mi · 4.6★
  • Platinum’s Detailing. Mobile Service. 0.96 mi · 4.7★

Operational Signals

Damage rate 2.1%
Cancel friction 12.1%
Mem mention rate 7.1%
Scored reviews 467
Most-distinctive aspects
  • Wash Quality +0.82
  • Staff +0.80
  • Facility Cleanliness +0.67
  • Equipment Working -0.60

Monthly Review Velocity

2024-01 2026-06
Missouri City, TX 8331 Copper Creek Ln City › Metro ›
4.2 954 reviews Comp 6 / 15 / 22

Trade-Area Competitors

Within 1 mi 6 (3.6★)
1 – 3 mi 15 (4.2★)
3 – 5 mi 22 (3.9★)
Nearest competitors (≤ 1 mi)
  • H-E-B Fuel 0.59 mi · 4.0★
  • H-E-B Car Wash 0.60 mi · 1.7★
  • Skweke Klean Mobile Detailing 0.91 mi · 5.0★
  • Tacoberry Detailing 0.91 mi
  • Shell 0.97 mi · 3.2★

Operational Signals

Damage rate 4.5%
Cancel friction 25.9%
Mem mention rate 11.0%
Scored reviews 246
Most-distinctive aspects
  • Equipment Working -0.74
  • Facility Cleanliness +0.67
  • Staff +0.56
  • Wash Quality +0.54

Monthly Review Velocity

2024-01 2026-06
Jersey Village, TX 8640 Jones Rd
4.5 812 reviews Comp 3 / 44 / 62

Trade-Area Competitors

Within 1 mi 3 (4.7★)
1 – 3 mi 44 (4.5★)
3 – 5 mi 62 (4.1★)
Nearest competitors (≤ 1 mi)
  • Splash Hand Carwash and Detail 0.73 mi · 4.4★
  • Kirk's buff n detail - Trucks and Cars 0.79 mi · 4.8★
  • SUPERIOR PRESSURE WASHING & MOBILE DETAILING 0.85 mi · 5.0★

Operational Signals

Damage rate 13.2%
Cancel friction —
Mem mention rate 6.6%
Scored reviews 76
Most-distinctive aspects
  • Equipment Working -0.83
  • Wash Quality +0.50
  • Staff +0.48
  • Membership Value -0.33

Monthly Review Velocity

2024-01 2026-06
Richmond, TX 10300 W Grand Pkwy S City › Metro ›
4.4 811 reviews Comp 10 / 29 / 55

Trade-Area Competitors

Within 1 mi 10 (3.8★)
1 – 3 mi 29 (4.3★)
3 – 5 mi 55 (4.5★)
Nearest competitors (≤ 1 mi)
  • Wash N Run 0.08 mi · 4.3★
  • Timewise Car Wash 0.12 mi
  • H-E-B Fuel 0.30 mi · 4.5★
  • H-E-B Wash 0.30 mi · 3.0★
  • Shell 0.37 mi · 4.0★

Operational Signals

Damage rate 4.0%
Cancel friction 33.3%
Mem mention rate 6.8%
Scored reviews 352
Most-distinctive aspects
  • Equipment Working -0.75
  • Staff +0.51
  • Wash Quality +0.51
  • Facility Cleanliness +0.43

Monthly Review Velocity

2024-01 2026-06
Pearland, TX 3471 Business Center Dr City › Metro ›
4.0 759 reviews Comp 10 / 17 / 36

Trade-Area Competitors

Within 1 mi 10 (3.4★)
1 – 3 mi 17 (3.9★)
3 – 5 mi 36 (4.5★)
Nearest competitors (≤ 1 mi)
  • Timewise Car Wash 0.40 mi
  • Shell 0.40 mi · 3.6★
  • Timewise Soft Touch Car Wash 0.41 mi · 3.8★
  • Dino's Detailing 0.47 mi · 5.0★
  • Circle K | Car Wash 0.75 mi · 3.0★

Operational Signals

Damage rate 4.1%
Cancel friction —
Mem mention rate 17.6%
Scored reviews 74
Most-distinctive aspects
  • Equipment Working -0.94
  • Facility Cleanliness -0.50
  • Per-Wash Price -0.18
  • Wait Time +0.14

Monthly Review Velocity

2024-01 2026-06
Spring, TX 3539 Rayford Rd City › Metro ›
4.4 559 reviews Comp 8 / 22 / 59

Trade-Area Competitors

Within 1 mi 8 (3.6★)
1 – 3 mi 22 (4.5★)
3 – 5 mi 59 (4.2★)
Nearest competitors (≤ 1 mi)
  • H-E-B Car Wash 0.14 mi · 3.6★
  • H-E-B Fuel 0.16 mi · 4.5★
  • Ultra Mobile Detailing 0.45 mi · 5.0★
  • Timewise Soft Touch Car Wash 0.50 mi · 2.3★
  • Timewise Car Wash 0.50 mi

Operational Signals

Damage rate 2.4%
Cancel friction —
Mem mention rate 10.7%
Scored reviews 84
Most-distinctive aspects
  • Membership Value +0.75
  • Staff +0.68
  • Wash Quality +0.61
  • Equipment Working -0.60

Monthly Review Velocity

2024-01 2026-06
Houston, TX 13453 Westheimer Rd City › Metro ›
4.2 531 reviews Comp 12 / 54 / 72

Trade-Area Competitors

Within 1 mi 12 (4.4★)
1 – 3 mi 54 (4.3★)
3 – 5 mi 72 (4.5★)
Nearest competitors (≤ 1 mi)
  • Now & Forever Clean At Windchase 0.08 mi · 4.5★
  • Detail Lab / Hand Wash 0.08 mi · 4.6★
  • Timewise Car Wash 0.27 mi · 3.5★
  • Shell 0.27 mi · 3.4★
  • Quick N Clean Car Wash 0.33 mi · 4.8★

Operational Signals

Damage rate 3.7%
Cancel friction —
Mem mention rate 13.2%
Scored reviews 136
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.66
  • Wash Quality +0.62
  • Equipment Working -0.56

Monthly Review Velocity

2024-01 2026-06
Houston, TX 14651 W Lake Houston Pkwy City › Metro ›
4.8 470 reviews Comp 0 / 21 / 41

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 21 (3.7★)
3 – 5 mi 41 (4.2★)

Operational Signals

Damage rate 2.9%
Cancel friction —
Mem mention rate 9.5%
Scored reviews 105
Most-distinctive aspects
  • Staff +0.74
  • Wash Quality +0.68
  • Membership Value +0.67
  • Per-Wash Price +0.55

Monthly Review Velocity

2024-01 2026-06
Rosenberg, TX 6756 Reading Rd City › Metro ›
4.3 437 reviews Comp 3 / 21 / 27

Trade-Area Competitors

Within 1 mi 3 (4.4★)
1 – 3 mi 21 (4.3★)
3 – 5 mi 27 (4.2★)
Nearest competitors (≤ 1 mi)
  • BlueWave Express Car Wash 0.49 mi · 4.6★
  • HEB WASH 0.78 mi · 3.7★
  • Detail Geeks Ceramic Coating & Paint Correction 0.91 mi · 5.0★

Operational Signals

Damage rate 5.6%
Cancel friction 17.5%
Mem mention rate 14.9%
Scored reviews 269
Most-distinctive aspects
  • Staff +0.70
  • Equipment Working -0.62
  • Wash Quality +0.52
  • Wait Time -0.44

Monthly Review Velocity

2024-01 2026-06
Cite this page

Data as of 2026-09-26. Pick a format and click Copy.

APA
WashIndex. (2026, September 26). iShine Express Car Wash & Detail — WashIndex operator profile. https://washindex.com/car-wash-chains/ishine-express-car-wash-detail
Chicago
WashIndex. "iShine Express Car Wash & Detail — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/ishine-express-car-wash-detail.
MLA
"iShine Express Car Wash & Detail — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/ishine-express-car-wash-detail.
BibTeX
@misc{washindex_car_wash_chains_ishine_express_car_wash_detail_2026,
  title  = {{iShine Express Car Wash & Detail — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {Sep},
  url    = {https://washindex.com/car-wash-chains/ishine-express-car-wash-detail},
  urldate = {2026-09-26},
}

About this profile

Every operating-quality signal on this page is derived from 2,978 customer reviews of iShine Express Car Wash & Detail locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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Drill into the data directly.

Open iShine Express Car Wash & Detail on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.