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Chain Profile

Hoffman Car Wash

A WashIndex operator profile assembled from 1,326 AI-extracted Google reviews across 32 locations in 2 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

hoffmancarwash.com Express Tunnel

32 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Hoffman Car Wash operates 32 locations across 2 states, anchored in New York (31) and Vermont (1). It operates predominantly on the Express Tunnel format and carries a weighted-average Google rating of 4.16★ across 10,765 customer reviews.

Facility cleanliness (+0.49) and wait time (+0.47) score most positively. The chain's standout weakness is equipment uptime at -0.60 — customers repeatedly cite broken vacuums, dryers, and tunnel equipment.

Membership cancellation friction is modest at 9.9% of membership-mentioning reviews; reviewer-reported vehicle damage is at 5.58% of reviews.

Chain-level monthly rating has stayed within ±0.3★ of its baseline across the full data window, with no sustained anomalies in either direction.

Locations
32
States Served
2
Total Reviews
11K
Avg Rating
4.16
Damage Rate
5.6%
Cancel Friction
9.9%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Hoffman Car Wash locations spans 28 months — from January 2024 through April 2026 — with 2,564 customer reviews captured across the chain in that window. That averages out to roughly 92 reviews per month, with peak monthly velocity hitting 144 in February 2024. Comparing the most recent 14 months to the earlier 14, review velocity is trending up: an average of 95/month recently versus 89/month earlier (+7%).

Monthly rating shows modest variability — a chain mean of 4.16★ with a standard deviation of 0.18★. The best month, February 2025, hit 4.57★; the worst, April 2026, sat at 3.80★ — a 0.77★ spread between extremes, well within normal seasonal variation for a chain of this size.

The most recent month (April 2026) closed at 3.80★ — 0.16★ below the trailing three-month average of 3.96★, suggesting the operational pressure is still actively playing out.

Monthly review volume

28 months
144108723602024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Facility Cleanliness +0.49
  • Wait Time +0.47
  • Staff +0.32
  • Wash Quality +0.21
  • Membership Value +0.15

Where customers complain

  • Equipment Working -0.60
  • Per-Wash Price -0.33

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
5.6%
Reviewer-reported vehicle damage
Membership Mention Rate
16.1%
Share of reviews discussing the program
Cancellation Friction
9.9%
Of mem-mentioning reviews
Upsell Pressure
1.3%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Hoffman Car Wash location operates in a market with 2.9 other car-wash businesses within a 1-mile radius — moderate trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 12.9 competitors within the 1–3 mile band and 15.8 within the 3–5 mile band, for a total of roughly 32 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 3 sites (9%) have no other car wash within 1 mile, 13 (41%) have 1–2 competitors at that range, 10 (31%) have 3–5, and 6 (19%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 3 within 1 mile, 10 within 3 miles, 14 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Hoffman Car Wash location is 4.21★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Cross-referencing competitor density with per-site rating reveals a notable pattern. Sites in dense competitive markets (6+ competitors within 1 mi) average 4.00★ — 0.26★ below sites in sparse markets (≤1 competitor) which average 4.26★. Heavy competition appears to correlate with weaker customer-experience scores at Hoffman Car Wash locations, consistent with the cluster-saturation cliff documented in our cannibalization research.

Most-competitive sites in the network: Yorkville, NY (8 competitors within 1 mi, rating 4.3★); Colonie, NY (8 competitors within 1 mi, rating 3.9★); Binghamton, NY (7 competitors within 1 mi, rating 4.3★). Least-competitive sites: Gloversville, NY (0 within 1 mi, rating 4.5★); Saratoga Springs, NY (0 within 1 mi, rating 3.9★); Rensselaer, NY (0 within 1 mi, rating 4.4★).

Other car wash places within ring distances of each Hoffman Car Wash location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
2.9
avg · median 3
Within 1 – 3 miles
12.9
avg · median 10
Within 3 – 5 miles
15.8
avg · median 14
03 Amenities Mentioned

What customers call out by name.

Free vacuums are the most-mentioned amenity at Hoffman Car Wash locations, surfacing in 11.5% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes paid vacuums (1.8%), air dryers (1.4%), underbody wash (1.1%), tire shine (1.0%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Free Vacuums
11.5% of reviews
Paid Vacuums
1.8% of reviews
Air Dryer
1.4% of reviews
Underbody Wash
1.1% of reviews
Tire Shine
1.0% of reviews
Hand Dry
0.5% of reviews
Ceramic Spray
0.5% of reviews
04 Geographic Footprint

States served.

New York is the chain's heartland: 31 of 32 locations (97%) operate within the state, with 1 locations spread across 1 other states. Hoffman Car Wash is geographically concentrated — operational risks, regulatory exposure, and local labor-market dynamics are dominated by one state, which has implications for both expansion strategy and resilience to state-specific shocks.

State Locations Total Reviews Avg Rating
New York 31 10,721 4.16
Vermont 1 44 4.30
05 Per-Location Drill-Down

Every site, scored.

Across the 32 Hoffman Car Wash locations with scored review data, the median Google rating is 4.3★ and the chain-wide mean is 4.22★. Standard deviation across locations is 0.24★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 6 between 3.5–4.0★ (19%), 16 between 4.0–4.4★ (50%), and 10 at 4.4★ or higher (31%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Clifton Park, NY at 4.7★ (77 reviews). Lowest-rated: Albany, NY at 3.6★ — a 1.1★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Colonie, NY with 841 reviews, reflecting both market size and customer-traffic density.

The five lowest-rated locations in the network are worth investigating individually: Albany, NY (3.6★, 198 reviews); Clifton Park, NY (3.9★, 776 reviews); Saratoga Springs, NY (3.9★, 475 reviews); Kingston, NY (3.9★, 265 reviews); Kingston, NY (3.9★, 328 reviews). 5 of the 5 lowest-rated sites sit in NY — a geographic cluster suggesting a state-level operational issue (district leadership, regional vendor, local labor-market dynamics, or a concentration of recently-acquired sites that haven't yet stabilized) rather than independent per-site problems.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Colonie, NY 1757 Central Ave
3.9 841 reviews Comp 8 / 17 / 41

Trade-Area Competitors

Within 1 mi 8 (3.6★)
1 – 3 mi 17 (4.4★)
3 – 5 mi 41 (4.2★)
Nearest competitors (≤ 1 mi)
  • Hoffman Development 0.01 mi · 1.0★
  • Touch Free Car Wash 0.04 mi
  • Otto Cadillac, Inc. 0.08 mi · 4.5★
  • O's AUTO DETAILING SERVICE 0.21 mi
  • Ronan Details 0.32 mi · 5.0★

Operational Signals

Damage rate 1.4%
Cancel friction
Mem mention rate 12.9%
Scored reviews 70
Most-distinctive aspects
  • Per-Wash Price -0.68
  • Equipment Working -0.50
  • Membership Value +0.25
  • Wait Time -0.20

Monthly Review Velocity

2024-01 2026-04
Latham, NY 753 Loudon Rd
4.0 800 reviews Comp 3 / 9 / 42

Trade-Area Competitors

Within 1 mi 3 (2.1★)
1 – 3 mi 9 (4.8★)
3 – 5 mi 42 (4.3★)
Nearest competitors (≤ 1 mi)
  • Mobil Car Wash 0.26 mi · 1.0★
  • Wet Willy's Car Wash 0.35 mi · 3.3★
  • Flawless Shine Auto Detailing 0.48 mi

Operational Signals

Damage rate 4.4%
Cancel friction
Mem mention rate 17.6%
Scored reviews 91
Most-distinctive aspects
  • Equipment Working -1.00
  • Wait Time +0.54
  • Per-Wash Price -0.30
  • Staff +0.25

Monthly Review Velocity

2024-01 2026-04
Clifton Park, NY 1672 US-9
3.9 776 reviews Comp 6 / 20 / 12

Trade-Area Competitors

Within 1 mi 6 (4.6★)
1 – 3 mi 20 (4.8★)
3 – 5 mi 12 (5.0★)
Nearest competitors (≤ 1 mi)
  • Rob's Detailing 0.13 mi
  • MOTIVATED Auto Detailing 0.46 mi · 4.9★
  • Little Details 0.55 mi · 5.0★
  • Spritz Car Wash & Coin Laundry 0.71 mi · 4.3★
  • XtraMart 0.74 mi · 4.4★

Operational Signals

Damage rate 3.3%
Cancel friction
Mem mention rate 11.5%
Scored reviews 61
Most-distinctive aspects
  • Facility Cleanliness -1.00
  • Per-Wash Price -0.67
  • Equipment Working -0.50
  • Wait Time +0.14

Monthly Review Velocity

2024-01 2026-04
Queensbury, NY 265 Quaker Rd
4.2 708 reviews Comp 2 / 15 / 15

Trade-Area Competitors

Within 1 mi 2 (4.5★)
1 – 3 mi 15 (4.5★)
3 – 5 mi 15 (4.5★)
Nearest competitors (≤ 1 mi)
  • Precision Detailing 0.29 mi · 4.3★
  • Adirondack Auto Spa 0.92 mi · 4.8★

Operational Signals

Damage rate 8.8%
Cancel friction
Mem mention rate 18.8%
Scored reviews 80
Most-distinctive aspects
  • Wait Time +0.78
  • Equipment Working -0.58
  • Membership Value +0.43
  • Staff +0.36

Monthly Review Velocity

2024-01 2026-04
Troy, NY 672 Hoosick Rd
4.4 684 reviews Comp 1 / 6 / 8

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 6 (4.5★)
3 – 5 mi 8 (4.2★)
Nearest competitors (≤ 1 mi)
  • C.A.S Garage Auto Detailing 0.12 mi · 5.0★

Operational Signals

Damage rate 5.5%
Cancel friction
Mem mention rate 12.7%
Scored reviews 55
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Equipment Working -0.73
  • Staff +0.56

Monthly Review Velocity

2024-01 2026-04
Vestal, NY 2524 Vestal Pkwy E
4.3 637 reviews Comp 3 / 30 / 14

Trade-Area Competitors

Within 1 mi 3 (3.0★)
1 – 3 mi 30 (4.2★)
3 – 5 mi 14 (4.4★)
Nearest competitors (≤ 1 mi)
  • Tommy's Auto Detailing 0.37 mi
  • Kosmic Auto 0.47 mi
  • CK's CarWash 0.72 mi · 3.0★

Operational Signals

Damage rate 5.6%
Cancel friction
Mem mention rate 25.9%
Scored reviews 54
Most-distinctive aspects
  • Equipment Working -0.63
  • Facility Cleanliness +0.50
  • Wash Quality +0.47
  • Membership Value +0.45

Monthly Review Velocity

2024-01 2026-04
Amsterdam, NY 4858 NY-30
4.2 547 reviews Comp 3 / 4 / 3

Trade-Area Competitors

Within 1 mi 3 (3.4★)
1 – 3 mi 4 (4.5★)
3 – 5 mi 3 (5.0★)
Nearest competitors (≤ 1 mi)
  • Detail Express 0.22 mi · 1.0★
  • Rick's Robo Car Wash 0.22 mi · 4.3★
  • Craftsman Detailing 0.98 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 39
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Membership Value +0.67

Monthly Review Velocity

2024-01 2026-04
Rensselaer, NY 302 Columbia Turnpike
4.4 479 reviews Comp 0 / 9 / 14

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 9 (4.4★)
3 – 5 mi 14 (4.3★)

Operational Signals

Damage rate 6.3%
Cancel friction
Mem mention rate 14.3%
Scored reviews 63
Most-distinctive aspects
  • Equipment Working -1.00
  • Wait Time +0.83
  • Staff +0.71
  • Membership Value +0.50

Monthly Review Velocity

2024-01 2026-04
Saratoga Springs, NY 5 Lowes Dr
3.9 475 reviews Comp 0 / 4 / 9

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 4 (4.5★)
3 – 5 mi 9 (4.7★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 40
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Per-Wash Price -0.67
  • Membership Value -0.60

Monthly Review Velocity

2024-01 2026-04
Ballston Spa, NY 2214 Ballston Ave
4.4 417 reviews Comp 3 / 5 / 13

Trade-Area Competitors

Within 1 mi 3 (3.9★)
1 – 3 mi 5 (4.4★)
3 – 5 mi 13 (4.5★)
Nearest competitors (≤ 1 mi)
  • Spa City Motors 0.62 mi · 4.8★
  • KBASS Towing 0.62 mi · 3.0★
  • Saratoga Shines 0.76 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 41
Most-distinctive aspects
  • Equipment Working -0.67
  • Staff +0.57
  • Wash Quality +0.35
  • Membership Value +0.33

Monthly Review Velocity

2024-01 2026-04
Albany, NY 590 Central Ave
4.0 361 reviews Comp 7 / 27 / 27

Trade-Area Competitors

Within 1 mi 7 (4.1★)
1 – 3 mi 27 (4.6★)
3 – 5 mi 27 (4.2★)
Nearest competitors (≤ 1 mi)
  • Auto Rite Tires Service & Sales 0.30 mi · 3.2★
  • Destination Kia 0.40 mi · 4.6★
  • Perez Auto Group LLC - Little Motors 0.57 mi · 3.4★
  • Kendall's Auto Detailing 0.57 mi · 3.5★
  • Mirror Image Protective Coatings 0.72 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 41
Most-distinctive aspects
  • Facility Cleanliness -1.00
  • Per-Wash Price -0.75
  • Equipment Working -0.60
  • Membership Value -0.14

Monthly Review Velocity

2024-01 2026-04
Binghamton, NY 1261 Front St
4.3 358 reviews Comp 7 / 3 / 29

Trade-Area Competitors

Within 1 mi 7 (4.2★)
1 – 3 mi 3 (4.5★)
3 – 5 mi 29 (3.7★)
Nearest competitors (≤ 1 mi)
  • Cars-R-Us 0.40 mi · 4.6★
  • Wash at Joe's 0.67 mi · 3.6★
  • Ck's Car Wash 0.68 mi · 2.9★
  • Classy Chassy Carwash 0.82 mi · 4.4★
  • Splash Car Wash Express 0.82 mi · 4.8★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 46
Most-distinctive aspects
  • Equipment Working -1.00
  • Membership Value -0.67
  • Per-Wash Price -0.45
  • Staff +0.16

Monthly Review Velocity

2024-01 2026-04
Kingston, NY 1091 Ulster Ave
3.9 328 reviews Comp 3 / 3 / 7

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 3 (4.7★)
3 – 5 mi 7 (4.7★)
Nearest competitors (≤ 1 mi)
  • Curry Subaru Kingston Service 0.28 mi · 5.0★
  • Touch Free Car Wash 0.77 mi · 4.2★
  • Scrub Co Express - Ulster 0.80 mi · 4.3★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 21
Most-distinctive aspects
  • Wait Time -1.00
  • Membership Value -1.00
  • Equipment Working -0.60
  • Per-Wash Price -0.50

Monthly Review Velocity

2024-02 2026-04
Latham, NY 1066 Troy-Schenectady Rd
4.5 324 reviews Comp 2 / 8 / 29

Trade-Area Competitors

Within 1 mi 2 (4.0★)
1 – 3 mi 8 (3.7★)
3 – 5 mi 29 (4.1★)
Nearest competitors (≤ 1 mi)
  • Keeler Motor Car Company 0.20 mi · 4.2★
  • Clean2o Touchfree Car Wash 0.21 mi · 3.7★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 46
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.56
  • Wash Quality +0.50

Monthly Review Velocity

2024-01 2026-04
Yorkville, NY 600 Oriskany Blvd
4.3 305 reviews Comp 8 / 19 / 17

Trade-Area Competitors

Within 1 mi 8 (4.4★)
1 – 3 mi 19 (4.5★)
3 – 5 mi 17 (4.4★)
Nearest competitors (≤ 1 mi)
  • Moe's Professional Touch 0.22 mi · 5.0★
  • Carbone Auto Recon & Auction Center 0.35 mi · 3.0★
  • Mastrovito Detail Center 0.54 mi · 5.0★
  • Jake's Auto Detailing 0.56 mi · 5.0★
  • Advent Auto Styling & Customization 0.56 mi · 4.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 42
Most-distinctive aspects
  • Membership Value +1.00
  • Per-Wash Price -0.71
  • Wait Time +0.56
  • Facility Cleanliness +0.50

Monthly Review Velocity

2024-01 2026-04
Albany, NY 1329 Central Ave Suite 100
4.3 304 reviews Comp 3 / 41 / 21

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 41 (4.4★)
3 – 5 mi 21 (3.7★)
Nearest competitors (≤ 1 mi)
  • Buggy Bubble Bath 0.80 mi · 4.1★
  • Fresh Mobile Detailing & car wash 0.81 mi · 5.0★
  • Mobil Car Wash 0.91 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 32
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Wait Time +1.00
  • Membership Value +1.00
  • Equipment Working -0.67

Monthly Review Velocity

2024-01 2026-04
Delmar, NY 55 Delaware Ave
4.2 270 reviews Comp 1 / 18 / 23

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 18 (4.1★)
3 – 5 mi 23 (4.4★)
Nearest competitors (≤ 1 mi)
  • Capital Shine Detailing 0.72 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 25
Most-distinctive aspects
  • Wait Time +0.33
  • Membership Value +0.33
  • Wash Quality +0.27
  • Staff -0.11

Monthly Review Velocity

2024-01 2025-09
Kingston, NY 750 Ulster Ave
3.9 265 reviews Comp 2 / 4 / 7

Trade-Area Competitors

Within 1 mi 2 (4.6★)
1 – 3 mi 4 (4.4★)
3 – 5 mi 7 (4.8★)
Nearest competitors (≤ 1 mi)
  • Touch Free Car Wash 0.01 mi · 4.2★
  • Curry Subaru Kingston Service 0.48 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 16
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Per-Wash Price -0.33
  • Staff +0.20

Monthly Review Velocity

2024-01 2026-02
Wynantskill, NY 440 Whiteview Rd
4.1 259 reviews Comp 1 / 2 / 12

Trade-Area Competitors

Within 1 mi 1
1 – 3 mi 2 (4.8★)
3 – 5 mi 12 (4.5★)
Nearest competitors (≤ 1 mi)
  • Coonan Inc. Detailing Services 0.35 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 18
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Per-Wash Price -0.33
  • Wash Quality +0.25

Monthly Review Velocity

2024-01 2026-04
Hudson, NY 318 Fairview Ave
4.2 254 reviews Comp 1 / 4 / 1

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 4 (4.2★)
3 – 5 mi 1 (4.6★)
Nearest competitors (≤ 1 mi)
  • Rhyme Auto Detailing 0.52 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 28
Most-distinctive aspects
  • Membership Value +1.00
  • Wash Quality +0.38
  • Wait Time +0.33
  • Staff +0.27

Monthly Review Velocity

2024-01 2026-03
Albany, NY 460 Sand Creek Rd
3.6 198 reviews Comp 7 / 30 / 28

Trade-Area Competitors

Within 1 mi 7 (4.5★)
1 – 3 mi 30 (4.4★)
3 – 5 mi 28 (3.8★)
Nearest competitors (≤ 1 mi)
  • Mobil Car Wash 0.06 mi
  • TopTier Automotive Services Inc. 0.72 mi · 5.0★
  • Harper Auto Detailing 0.76 mi · 5.0★
  • Hott wheels Detailing 0.76 mi
  • Alchemy Auto Spa 0.78 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 25
Most-distinctive aspects
  • Equipment Working -1.00
  • Membership Value -1.00
  • Per-Wash Price -0.75
  • Wash Quality -0.53

Monthly Review Velocity

2024-01 2026-03
Cohoes, NY 399 Saratoga St
4.5 179 reviews Comp 2 / 10 / 6

Trade-Area Competitors

Within 1 mi 2 (4.8★)
1 – 3 mi 10 (4.3★)
3 – 5 mi 6 (3.3★)
Nearest competitors (≤ 1 mi)
  • Mike's AutoSpa 0.76 mi · 5.0★
  • Primeaus Auto Body Inc 0.81 mi · 4.7★

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 10.0%
Scored reviews 60
Most-distinctive aspects
  • Membership Value +1.00
  • Wash Quality +0.76
  • Staff +0.67
  • Wait Time +0.50

Monthly Review Velocity

2024-01 2026-03
Gloversville, NY 348 S Kingsboro Ave
4.5 150 reviews Comp 0 / 7 / 2

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 7 (4.3★)
3 – 5 mi 2 (5.0★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 38
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.50
  • Wash Quality +0.41
  • Wait Time +0.33

Monthly Review Velocity

2024-01 2026-04
Albany, NY 496B Albany Shaker Rd
4.3 149 reviews Comp 2 / 28 / 34

Trade-Area Competitors

Within 1 mi 2
1 – 3 mi 28 (4.2★)
3 – 5 mi 34 (4.2★)
Nearest competitors (≤ 1 mi)
  • Clean 2o Touchfree Car Wash 0.20 mi
  • John's Auto Detailing 518 0.34 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 26
Most-distinctive aspects
  • Wait Time +1.00
  • Staff +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.63

Monthly Review Velocity

2024-02 2026-04
Oneonta, NY 716 NY-28
4.2 142 reviews Comp 3 / 4 / 0

Trade-Area Competitors

Within 1 mi 3 (3.4★)
1 – 3 mi 4 (3.6★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Mirabito Touchless Car Wash 0.33 mi · 3.0★
  • Hurricane Touchless Car Wash 0.33 mi · 3.7★
  • The Detail Shop 0.87 mi

Operational Signals

Damage rate 11.1%
Cancel friction
Mem mention rate 15.3%
Scored reviews 72
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Staff +0.55
  • Per-Wash Price -0.33

Monthly Review Velocity

2024-01 2026-03
New Hartford, NY 8541 Seneca Tpke
4.2 134 reviews Comp 3 / 15 / 26

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 15 (4.3★)
3 – 5 mi 26 (4.6★)
Nearest competitors (≤ 1 mi)
  • Roger's Laser Wash 0.25 mi · 4.4★
  • Tidal Wave Auto Spa | Car Wash 0.50 mi · 4.6★
  • CrystalRide cardetailing 0.96 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 36
Most-distinctive aspects
  • Membership Value +0.71
  • Wait Time +0.67
  • Staff +0.57
  • Wash Quality +0.41

Monthly Review Velocity

2024-01 2026-03
Rome, NY 1315 Erie Blvd W
4.4 121 reviews Comp 3 / 11 / 8

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 11 (4.7★)
3 – 5 mi 8 (4.7★)
Nearest competitors (≤ 1 mi)
  • Precision Wash 0.28 mi · 4.1★
  • GNR Auto Detailing 0.63 mi · 5.0★
  • Attention to Detailing 0.63 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 27
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Membership Value +0.50

Monthly Review Velocity

2024-01 2026-04
Rome, NY 1727 Black River Blvd
4.6 88 reviews Comp 1 / 16 / 4

Trade-Area Competitors

Within 1 mi 1 (3.8★)
1 – 3 mi 16 (4.7★)
3 – 5 mi 4 (5.0★)
Nearest competitors (≤ 1 mi)
  • Precision Wash 0.15 mi · 3.8★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 24
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.73
  • Staff +0.60

Monthly Review Velocity

2024-01 2026-03
Clifton Park, NY 1589 US-9
4.7 77 reviews Comp 4 / 14 / 18

Trade-Area Competitors

Within 1 mi 4 (4.5★)
1 – 3 mi 14 (4.7★)
3 – 5 mi 18 (5.0★)
Nearest competitors (≤ 1 mi)
  • XtraMart 0.04 mi · 4.4★
  • Spritz Car Wash & Coin Laundry 0.06 mi · 4.3★
  • Rob's Detailing 0.87 mi
  • MOTIVATED Auto Detailing 0.95 mi · 4.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 31
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Membership Value +1.00

Monthly Review Velocity

2024-02 2026-04
Gansevoort, NY 1387 Saratoga Rd
4.5 56 reviews Comp 2 / 9 / 9

Trade-Area Competitors

Within 1 mi 2 (5.0★)
1 – 3 mi 9 (4.9★)
3 – 5 mi 9 (4.2★)
Nearest competitors (≤ 1 mi)
  • 876 Auto Spa 0.13 mi
  • Shine Lab Auto Spa 0.21 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 30
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Per-Wash Price +0.50
  • Wait Time +0.50

Monthly Review Velocity

2024-01 2026-04
Bennington, VT 217 Northside Dr
4.3 44 reviews Comp 1 / 4 / 1

Trade-Area Competitors

Within 1 mi 1
1 – 3 mi 4 (4.3★)
3 – 5 mi 1 (5.0★)
Nearest competitors (≤ 1 mi)
  • Stephens Detail Department 0.21 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 27
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.83

Monthly Review Velocity

2024-11 2026-02
Glens Falls, NY 194 Broad St
4.0 35 reviews Comp 1 / 16 / 24

Trade-Area Competitors

Within 1 mi 1 (3.9★)
1 – 3 mi 16 (4.5★)
3 – 5 mi 24 (4.7★)
Nearest competitors (≤ 1 mi)
  • Adirondack Car Wash 0.07 mi · 3.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 21
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00
  • Per-Wash Price -0.33

Monthly Review Velocity

2024-03 2026-04

About this profile

Every operating-quality signal on this page is derived from 1,326 customer reviews of Hoffman Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Hoffman Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.