Gorilla Car Wash
Gorilla Car Wash is a 3-state in-bay automatic operator running 9 US locations, with its largest footprint in Nebraska. Customer ratings have drifted from 3.55★ to 2.76★ since 2025-11, surfacing as a chain-wide signal in 161 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 9 in-bay automatic locations across 3 US states (largest footprint in Nebraska).
- Weighted rating drifted from 3.55★ to 2.76★ starting 2025-11 — a sustained chain-wide decline.
- Built from 161 AI-extracted Google reviews scored across 55 dimensions.
9 locations across 3 states · dot size scales with review volume
Gorilla Car Wash's headline numbers don't tell the full story — there's a rating drift underneath them. 9 locations across 3 states; anchored in Nebraska (5), Iowa (3), and Arizona (1). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.
Customers continue to praise wash quality (+0.05) most consistently despite the rating drift. Equipment reliability is the sharpest complaint cluster (-0.90, 56 negative mentions). The full review corpus (1,534) and the AI-scored subset (161) together drive the per-aspect signal.
Pricing varies across Gorilla Car Wash's footprint. Across the 1 of 9 Gorilla Car Wash locations with published pricing: median unlimited membership $37.95 per month (range $37.95 to $37.95 per month) — remarkably consistent across markets. Cheapest tier tracked at any Gorilla Car Wash: $37.95 per month at Gorilla car wash (Deluxe).
How much does a Gorilla Car Wash car wash cost?
Published menu pricing across Gorilla Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 1 of 9 tracked locations have usable published pricing (11% coverage).
| Cheapest unlimited memberships in Gorilla Car Wash | ||
|---|---|---|
| 1 | Gorilla car wash Deluxe | $37.95 per mo |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Gorilla Car Wash
How many locations does Gorilla Car Wash have?
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What is the average customer rating at Gorilla Car Wash?
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What is Gorilla Car Wash's damage rate?
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What format of car wash is Gorilla Car Wash?
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What do customers like most about Gorilla Car Wash?
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What are common complaints about Gorilla Car Wash?
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Where does Gorilla Car Wash have the most locations?
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How much does a Gorilla Car Wash unlimited membership cost?
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How have Gorilla Car Wash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 3.55★ to 2.76★ starting 2025-11. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Gorilla Car Wash
- Wash Quality
- +0.05
Where customers complain about Gorilla Car Wash
- Equipment Working
- -0.90
- Per-Wash Price
- -0.68
- Staff
- -0.47
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Gorilla Car Wash face at each site?
Trade-area competitive density at Gorilla Car Wash sites averages 10.3 car washes within 1 mile and 28.9 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Gorilla Car Wash?
Amenities most frequently mentioned in Gorilla Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.
Which metros and cities does Gorilla Car Wash have locations in?
Gorilla Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Gorilla Car Wash's position alongside every other operator.
Alternatives to Gorilla Car Wash
The chains that compete with it most directly, compared.
Which states does Gorilla Car Wash operate in?
3 states; anchored in Nebraska (5), Iowa (3), and Arizona (1). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Nebraska | 5 | 747 | 3.64 |
| Iowa | 3 | 763 | 3.73 |
| Arizona | 1 | 24 | 3.80 |
What are the top Gorilla Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
3.7 391 reviews 13 / 61 / 156
Trade-Area Competitors
- N&N Auto Detail - Mobile detailing 0.22 mi · 5.0★
- Express Wash 0.60 mi · 3.0★
- Zero’s Auto Detailing 0.86 mi
- KG Auto Detail Services 0.86 mi · 5.0★
- adanautodetails 0.86 mi
Operational Signals
- Per-Wash Price -1.00
- Equipment Working -0.85
- Staff -0.60
- Wait Time -0.50
Monthly Review Velocity
3.7 350 reviews 6 / 16 / 35
Trade-Area Competitors
- New age detailing 0.32 mi · 5.0★
- Jeff's Riverside Car Wash 0.50 mi · 4.5★
- bp 0.52 mi · 3.7★
- My Car Wash 0.52 mi · 3.6★
- Express Wash 0.54 mi
Operational Signals
- Facility Cleanliness -1.00
- Equipment Working -0.73
- Staff -0.67
- Per-Wash Price -0.33
Monthly Review Velocity
3.8 228 reviews 2 / 12 / 12
Trade-Area Competitors
- Genesis Mobile Detailing 0.90 mi · 5.0★
- Casey's Express Wash 40 1.00 mi · 4.1★
Operational Signals
- Per-Wash Price -1.00
- Wait Time -1.00
- Staff -1.00
- Equipment Working -1.00
Monthly Review Velocity
3.7 185 reviews 1 / 17 / 9
Trade-Area Competitors
- Genesis Mobile Detailing 0.21 mi · 5.0★
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Per-Wash Price -0.67
- Staff -0.50
Monthly Review Velocity
3.5 177 reviews 7 / 41 / 82
Trade-Area Competitors
- Sunshine Auto Detail 0.34 mi · 4.9★
- EXPRESS WASH 0.40 mi · 3.0★
- To a T Premium Auto Detailing 0.41 mi · 5.0★
- Aqua Blast Car Wash 0.50 mi · 3.3★
- Hometown Detailing LLC 0.50 mi · 4.8★
Operational Signals
- Per-Wash Price -1.00
- Staff -1.00
- Equipment Working -1.00
- Facility Cleanliness +1.00
Monthly Review Velocity
3.9 110 reviews 4 / 20 / 48
Trade-Area Competitors
- Tint & Gloss Omaha 0.59 mi · 4.8★
- Denny's Mobile Detailing 0.74 mi · 5.0★
- Kovar Mobile Detailing 0.96 mi · 5.0★
- Precision Polishes 0.96 mi · 5.0★
Operational Signals
- Wait Time -1.00
- Staff -1.00
- Equipment Working -1.00
- Membership Value +1.00
Monthly Review Velocity
3.3 54 reviews 3 / 32 / 68
Trade-Area Competitors
- 36th Street Truck Wash Inc 0.60 mi · 4.1★
- Vinton Street Car Wash 0.70 mi · 4.1★
- Detail Studio Omaha 0.83 mi
Operational Signals
- Wait Time -1.00
- Equipment Working -1.00
- Membership Value +1.00
- Per-Wash Price -0.60
Monthly Review Velocity
3.8 24 reviews 6 / 17 / 81
Trade-Area Competitors
- Nick's Detailing 0.08 mi · 4.9★
- Sundown Shinehouse 0.55 mi · 5.0★
- AZ Auto Bros 0.57 mi · 5.0★
- Super Star Car Wash - Full Service - Lake Pleasant Pkwy & Deer Valley Rd 0.78 mi · 4.4★
- Blessed Detailing Company 0.81 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Staff +1.00
- Equipment Working -1.00
- Facility Cleanliness -1.00
Monthly Review Velocity
2.9 15 reviews 51 / 44 / 81
Trade-Area Competitors
- Alli's Auto Mobile Detaling 0.30 mi · 5.0★
- Club Car Wash 0.30 mi · 4.5★
- Pristine Auto Detailing 0.34 mi
- Renovate Auto Detailing 0.34 mi · 5.0★
- Pyramid Country Automotive 0.34 mi
Operational Signals
- Per-Wash Price -1.00
- Staff -1.00
- Equipment Working -1.00
- Wash Quality -0.43
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Gorilla Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/gorilla-car-wash
WashIndex. "Gorilla Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/gorilla-car-wash.
"Gorilla Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/gorilla-car-wash.
@misc{washindex_car_wash_chains_gorilla_car_wash_2026,
title = {{Gorilla Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/gorilla-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 161 customer reviews of Gorilla Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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