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Francis & Sons Car Wash

Francis & Sons Car Wash is a 14-location full service chain operating across 1 US state. Its reviewer-reported vehicle damage rate runs at 5.2% — 2.2× the 2.4% chain-category median, measurable across 577 AI-extracted reviews.

Data updated · May 24, 2026

Key findings

  • 14 full service locations across 1 US state (largest footprint in Arizona).
  • Reviewer-reported damage rate at 5.2% — 2.2× the 2.4% chain-category median.
  • Built from 577 AI-extracted Google reviews scored across 55 dimensions.

14 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Vehicle-damage reports surface more frequently at Francis & Sons Car Wash sites than at peer-chain averages. 5.2% of 577 AI-extracted reviews mention vehicle damage — vs. 2.4% chain-category median. Damage-claim density is a leading indicator for fleet liability and brand-trust erosion; the section below shows the per-location distribution.

Equipment reliability (-0.43) is the leading non-damage complaint pattern. On the positive side, staff runs at +0.52 — the strongest aspect score. 577 AI-extracted reviews drive both the damage rate and the aspect grid.

Pricing varies across Francis & Sons Car Wash's footprint. Across the 14 of 14 Francis & Sons Car Wash locations with published pricing: median single car wash $24.95 (range $18.99–$24.95), median unlimited membership $34.95 per month (range $34.95 to $34.99 per month) — remarkably consistent across markets on the membership side. Cheapest tier tracked at any Francis & Sons Car Wash: $34.95 per month at Francis & Sons Car Wash (Turbo Dry).

$$ Pricing

How much does a Francis & Sons Car Wash car wash cost?

Published menu pricing across Francis & Sons Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 14 of 14 tracked locations have usable published pricing (100% coverage).

Single Wash
$24.95
median · range $18.99–$24.95 · 14 locations tracked
Unlimited Membership
$34.95 per month
median · range $34.95–$34.99 per month · 14 programs tracked
Unlimited membership tiers at Francis & Sons Car Wash
1 Turbo Dry 9 locations $34.95 per mo
2 BASIC 5 locations $34.99 per mo
Single wash menu at Francis & Sons Car Wash
1 BASIC 5 locations $18.99
2 Turbo Dry 9 locations $24.95

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Francis & Sons Car Wash

How many locations does Francis & Sons Car Wash have?

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Francis & Sons Car Wash operates 14 car wash locations in Arizona only.

What is the average customer rating at Francis & Sons Car Wash?

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Francis & Sons Car Wash's review-weighted average rating is 3.93★ across 4,447 Google reviews from 14 locations.

What is Francis & Sons Car Wash's damage rate?

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5.2% of reviewers mention damage to their vehicle at Francis & Sons Car Wash, based on WashIndex's LLM extraction of 577 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Francis & Sons Car Wash?

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Francis & Sons Car Wash is predominantly a Full Service chain, with secondary presence in Express Tunnel.

What do customers like most about Francis & Sons Car Wash?

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Across 577 AI-extracted Google reviews, Francis & Sons Car Wash customers most often praise friendly, helpful staff, the quality of the wash, and the value of the unlimited membership. The strongest signal is staff interactions, cited positively in 299 reviews (net sentiment +0.52 on a -1 to +1 scale). A representative review: "The vacuum hoses are constantly falling. The employees are friendly and helpful."

What are common complaints about Francis & Sons Car Wash?

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The most common complaints about Francis & Sons Car Wash center on broken or poorly-maintained equipment. The strongest negative signal is equipment reliability, cited critically in 40 reviews (net sentiment -0.43 on a -1 to +1 scale). A representative review: "They need to put towels and the reader for fast pass is always needing adjustment from a human and it doesn't read the tags accurately.. it's place needs better vaccums , not all vaccums work."

Where does Francis & Sons Car Wash have the most locations?

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Francis & Sons Car Wash's largest state by location count is Arizona with 14 sites (averaging 3.93★ across 4,447 reviews).

How easy is it to cancel a Francis & Sons Car Wash membership?

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12.4% of Francis & Sons Car Wash reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a Francis & Sons Car Wash car wash cost?

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Single-wash prices at Francis & Sons Car Wash locations range from $18.99 to $24.95, with a median of $24.95 across 14 locations that publish their pricing - moderate variation across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.

How much does a Francis & Sons Car Wash unlimited membership cost?

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Francis & Sons Car Wash's unlimited membership tiers range from $34.95 per month to $34.99 per month, with a median of $34.95 per month across 14 location-tier combinations tracked - remarkably consistent across markets. The cheapest tier tracked at any Francis & Sons Car Wash location is $34.95 per month (Turbo Dry); the most expensive tracked is $34.99 per month (BASIC).

Where can I find the cheapest Francis & Sons Car Wash membership?

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The cheapest unlimited membership tier tracked at any Francis & Sons Car Wash location is $34.95 per month at Francis & Sons Car Wash (Turbo Dry). Because Francis & Sons Car Wash pricing varies across markets, the same tier name can be priced differently at different locations.
Locations
14
States Served
1
Total Reviews
4K
Avg Rating
3.93
Damage Rate
5.2%
See leaderboard →
Cancel Friction
12.4%
of mem-mentioning reviews
01 Trends Over Time

How have Francis & Sons Car Wash ratings and review volume trended over time?

Trends data spans 28 months and 4,447 reviews. The rating chart below shows whether the damage cluster has worsened over time or held steady — and the volume chart shows whether customer flow has reacted.

Monthly review volume

28 months
5340271302024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Francis & Sons Car Wash

Facility Cleanliness
+0.63
Staff
+0.52
Wait Time
+0.36
Wash Quality
+0.34
Membership Value
+0.24

Where customers complain about Francis & Sons Car Wash

Equipment Working
-0.43

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
5.2%
Reviewer-reported vehicle damage
Membership Mention Rate
15.4%
Share of reviews discussing the program
Cancellation Friction
12.4%
Of mem-mentioning reviews
Upsell Pressure
4.3%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Francis & Sons Car Wash face at each site?

Francis & Sons Car Wash faces an average of 6.4 competing car washes within 1 mile of each site. Damage clusters in dense competitive markets tend to surface faster in reviews because customers have alternatives to compare against.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
6.4
avg · median 8
Within 1 – 3 miles
60.1
avg · median 56
Within 3 – 5 miles
107.1
avg · median 111
03 Amenities Mentioned

What amenities do customers mention at Francis & Sons Car Wash?

Amenities mentioned across Francis & Sons Car Wash's 577 AI-extracted reviews. Worth comparing the amenity mix against the damage-cluster signal — heavy equipment use (tunnels, dryers) usually correlates with damage reports.

Free Vacuums
7.6% of reviews
Air Dryer
2.9% of reviews
Paid Vacuums
1.0% of reviews
Floor-Mat Cleaner
1.0% of reviews
Tire Shine
0.9% of reviews
Hand Dry
0.7% of reviews
Markets Where Francis & Sons Car Wash operates

Which metros and cities does Francis & Sons Car Wash have locations in?

Francis & Sons Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Francis & Sons Car Wash's position alongside every other operator.

Metros (1)
Cities (7)
Competitor set

Alternatives to Francis & Sons Car Wash

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Francis & Sons Car Wash operate in?

Francis & Sons Car Wash operates across 1 state; concentrated in Arizona (14). Damage-cluster signals often concentrate in specific markets — the per-state table below shows whether that pattern holds.

State Locations Total Reviews Avg Rating
Arizona 14 4,447 3.93
05 Per-Location Drill-Down

What are the top Francis & Sons Car Wash locations by review volume?

Top 10 sites by review volume below. Expanded view shows the site's competitor rings, monthly velocity, and per-aspect signals.

Peoria, AZ 7934 W Thunderbird Rd City › Metro ›
3.8 534 reviews Comp 9 / 100 / 92

Trade-Area Competitors

Within 1 mi 9 (4.2★)
1 – 3 mi 100 (4.8★)
3 – 5 mi 92 (4.4★)
Nearest competitors (≤ 1 mi)
  • Image Automotive Detailing 0.26 mi · 5.0★
  • Super Star Car Wash - 83rd Ave & Thunderbird Rd 0.28 mi · 4.7★
  • Mr. Wash 0.31 mi
  • Circle K Car Wash 0.50 mi · 2.0★
  • Circle K 0.51 mi · 2.8★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 17
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.54
  • Per-Wash Price +0.50

Monthly Review Velocity

2024-02 2026-03
Mesa, AZ 5020 E Main St City › Metro ›
4.0 439 reviews Comp 2 / 50 / 59

Trade-Area Competitors

Within 1 mi 2 (4.1★)
1 – 3 mi 50 (4.4★)
3 – 5 mi 59 (4.3★)
Nearest competitors (≤ 1 mi)
  • 3 Minute Exprees Car Wash 0.03 mi
  • Sunshine Auto Wash 0.80 mi · 4.1★

Operational Signals

Damage rate 2.0%
Cancel friction
Mem mention rate 14.0%
Scored reviews 50
Most-distinctive aspects
  • Facility Cleanliness -1.00
  • Wait Time +0.60
  • Staff +0.58
  • Wash Quality +0.51

Monthly Review Velocity

2024-01 2026-04
Phoenix, AZ 4720 E Baseline Rd #6562 City › Metro ›
4.2 391 reviews Comp 5 / 63 / 71

Trade-Area Competitors

Within 1 mi 5 (4.8★)
1 – 3 mi 63 (4.4★)
3 – 5 mi 71 (4.5★)
Nearest competitors (≤ 1 mi)
  • PhxAutoCare Mobile Detailing 0.60 mi · 5.0★
  • jaxons car detailing 0.73 mi
  • Circle K | Car Wash 0.92 mi
  • ALL BRITE MOBILE WASH/DETAIL 0.95 mi · 4.8★
  • Super Star Car Wash - 40th St & Baseline Rd 0.97 mi · 4.6★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 22
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Per-Wash Price +0.67
  • Equipment Working -0.60

Monthly Review Velocity

2024-02 2026-04
Tempe, AZ 6505 S McClintock Dr City › Metro ›
3.6 370 reviews Comp 0 / 46 / 139

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 46 (4.5★)
3 – 5 mi 139 (4.6★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 48
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Wait Time +0.50

Monthly Review Velocity

2024-01 2026-04
Glendale, AZ 7221 W Bell Rd City › Metro ›
3.4 364 reviews Comp 2 / 95 / 70

Trade-Area Competitors

Within 1 mi 2 (5.0★)
1 – 3 mi 95 (4.6★)
3 – 5 mi 70 (4.6★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.60 mi
  • Detail Kings AZ 0.64 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 39
Most-distinctive aspects
  • Membership Value +1.00
  • Per-Wash Price +0.75
  • Staff +0.73
  • Facility Cleanliness +0.67

Monthly Review Velocity

2024-06 2026-04
Glendale, AZ 5920 W Northern Ave City › Metro ›
4.1 357 reviews Comp 9 / 87 / 165

Trade-Area Competitors

Within 1 mi 9 (4.9★)
1 – 3 mi 87 (4.6★)
3 – 5 mi 165 (4.6★)
Nearest competitors (≤ 1 mi)
  • KA Detailing 0.35 mi
  • AZ Detail Co. 0.47 mi
  • Authentic Detailing AZ 0.61 mi · 5.0★
  • El Güero details Az LLC 0.66 mi · 5.0★
  • Vortex Valley Mobile Detailing 0.66 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 32
Most-distinctive aspects
  • Membership Value -1.00
  • Equipment Working -0.71
  • Wash Quality -0.45
  • Per-Wash Price -0.33

Monthly Review Velocity

2024-01 2026-04
Phoenix, AZ 4925 N 51st Ave City › Metro ›
4.3 356 reviews Comp 13 / 112 / 174

Trade-Area Competitors

Within 1 mi 13 (4.4★)
1 – 3 mi 112 (4.6★)
3 – 5 mi 174 (4.6★)
Nearest competitors (≤ 1 mi)
  • Grandeza detailing 0.17 mi · 5.0★
  • Wash N Clean Services 0.33 mi · 5.0★
  • American Dreams AZ 0.55 mi · 4.8★
  • Detailing 0.55 mi
  • Best Deal Auto Body Shop 0.63 mi · 4.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 31
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Membership Value +1.00
  • Equipment Working -0.43
  • Wash Quality +0.28

Monthly Review Velocity

2024-01 2026-03
Phoenix, AZ 2480 E Greenway Pkwy City › Metro ›
4.4 306 reviews Comp 9 / 109 / 157

Trade-Area Competitors

Within 1 mi 9 (4.5★)
1 – 3 mi 109 (4.6★)
3 – 5 mi 157 (4.6★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.07 mi
  • Heat Detailing 0.63 mi
  • Raceway Express Car Wash 0.65 mi · 4.3★
  • The Valley Mobile Detailing llc 0.69 mi · 5.0★
  • Armstrong Automotive 0.73 mi · 4.7★

Operational Signals

Damage rate 5.0%
Cancel friction
Mem mention rate 15.8%
Scored reviews 101
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Staff +0.80
  • Facility Cleanliness +0.78
  • Wait Time +0.67

Monthly Review Velocity

2024-02 2026-03
Fountain Hills, AZ 17115 E Shea Blvd
3.5 300 reviews Comp 2 / 6 / 51

Trade-Area Competitors

Within 1 mi 2 (4.5★)
1 – 3 mi 6 (4.6★)
3 – 5 mi 51 (5.0★)
Nearest competitors (≤ 1 mi)
  • Circle K | Car Wash 0.04 mi · 5.0★
  • Circle K 0.04 mi · 3.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 33
Most-distinctive aspects
  • Wait Time -1.00
  • Per-Wash Price -0.38
  • Staff -0.10

Monthly Review Velocity

2024-01 2026-04
Peoria, AZ 9583 W Olive Ave City › Metro ›
4.2 289 reviews Comp 8 / 40 / 130

Trade-Area Competitors

Within 1 mi 8 (4.8★)
1 – 3 mi 40 (4.7★)
3 – 5 mi 130 (4.5★)
Nearest competitors (≤ 1 mi)
  • Simply The Best Auto Detail 0.38 mi · 4.9★
  • Luxe Chrome Car Detailing 0.51 mi · 5.0★
  • Car Wash 0.65 mi
  • Enviro Safety Technologies 0.70 mi · 4.5★
  • Rob’s Auto Care 0.93 mi · 5.0★

Operational Signals

Damage rate 3.5%
Cancel friction
Mem mention rate 19.8%
Scored reviews 86
Most-distinctive aspects
  • Staff +0.83
  • Wash Quality +0.58
  • Wait Time +0.50
  • Equipment Working -0.43

Monthly Review Velocity

2024-01 2026-04
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Francis & Sons Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/francis-sons-car-wash
Chicago
WashIndex. "Francis & Sons Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/francis-sons-car-wash.
MLA
"Francis & Sons Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/francis-sons-car-wash.
BibTeX
@misc{washindex_car_wash_chains_francis_sons_car_wash_2026,
  title  = {{Francis & Sons Car Wash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/francis-sons-car-wash},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 577 customer reviews of Francis & Sons Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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Drill into the data directly.

Open Francis & Sons Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.