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Chain Profile

Foam & Wash Car Wash

A WashIndex operator profile assembled from 539 AI-extracted Google reviews across 13 locations in 1 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

foamandwash.com Self-Serve Bay

13 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Foam & Wash Car Wash operates 13 locations across 1 state, all in New York. It operates predominantly on the Self-Serve Bay format and carries a weighted-average Google rating of 4.31★ across 4,650 customer reviews.

Staff (+0.63) and membership value (+0.34) score most positively. The chain's standout weakness is equipment uptime at -0.73 — customers repeatedly cite broken vacuums, dryers, and tunnel equipment.

Membership cancellation friction is modest at 7.3% of membership-mentioning reviews; reviewer-reported vehicle damage is at 3.53% of reviews.

A sustained rating improvement ran from February 2026 to April 2026 (3 months) — the chain's rolling average rose from a baseline of 4.22★ to a peak of 4.62★ in March 2026.

Review velocity climbed 100% from January 2026 to March 2026 — from ~32 reviews per month to ~64.

Locations
13
States Served
1
Total Reviews
5K
Avg Rating
4.31
Damage Rate
3.5%
Cancel Friction
7.3%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Foam & Wash Car Wash locations spans 28 months — from January 2024 through April 2026 — with 951 customer reviews captured across the chain in that window. That averages out to roughly 34 reviews per month, with peak monthly velocity hitting 80 in January 2026. Comparing the most recent 14 months to the earlier 14, review velocity is trending up: an average of 35/month recently versus 33/month earlier (+8%).

Monthly rating shows modest variability — a chain mean of 4.22★ with a standard deviation of 0.26★. The best month, February 2026, hit 4.68★; the worst, August 2025, sat at 3.76★ — a 0.91★ spread between extremes, well within normal seasonal variation for a chain of this size.

Monthly review volume

28 months
8060402002024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Wait Time +0.69
  • Staff +0.63
  • Membership Value +0.34
  • Wash Quality +0.30

Where customers complain

  • Equipment Working -0.73
  • Per-Wash Price -0.06

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
3.5%
Reviewer-reported vehicle damage
Membership Mention Rate
15.2%
Share of reviews discussing the program
Cancellation Friction
7.3%
Of mem-mentioning reviews
Upsell Pressure
1.3%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Foam & Wash Car Wash location operates in a market with 2.9 other car-wash businesses within a 1-mile radius — moderate trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 8.3 competitors within the 1–3 mile band and 16.2 within the 3–5 mile band, for a total of roughly 27 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 2 sites (15%) have no other car wash within 1 mile, 5 (38%) have 1–2 competitors at that range, 5 (38%) have 3–5, and 1 (8%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 2 within 1 mile, 7 within 3 miles, 15 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Foam & Wash Car Wash location is 4.25★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Newburgh, NY (14 competitors within 1 mi, rating 3.9★); Poughkeepsie, NY (5 competitors within 1 mi, rating 4.2★); Poughkeepsie, NY (3 competitors within 1 mi, rating 4.4★). Least-competitive sites: Hyde Park, NY (0 within 1 mi, rating 4.0★); Beacon, NY (0 within 1 mi, rating 4.1★); Poughkeepsie, NY (1 within 1 mi, rating 4.2★).

Other car wash places within ring distances of each Foam & Wash Car Wash location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
2.9
avg · median 2
Within 1 – 3 miles
8.3
avg · median 7
Within 3 – 5 miles
16.2
avg · median 15
03 Amenities Mentioned

What customers call out by name.

Paid vacuums are the most-mentioned amenity at Foam & Wash Car Wash locations, surfacing in 4.5% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes dog washes (3.2%), air dryers (2.0%), tire shine (1.7%), free vacuums (1.5%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

3.2% of reviews mention a dog-wash bay — distinctive among car wash chains, found mostly in upper-Midwest and Western markets where it's a known acquisition lever for adjacent customer segments.

Paid-vacuum mentions (4.5%) sit unusually close to free-vacuum mentions (1.5%) — a ratio of 300%. For an express-tunnel chain, paid vacuums showing up at meaningful frequency in customer reviews typically signals either (a) a recent monetization change (free → paid conversion) or (b) acquired sites running a different vacuum-pricing model than the chain's organic locations. Both warrant a closer look in the executive summary's anomaly window — paid-vacuum complaints are a recognized cost-cutting signature in our post-acquisition research.

Paid Vacuums
4.5% of reviews
Dog Wash
3.2% of reviews
Air Dryer
2.0% of reviews
Tire Shine
1.7% of reviews
Free Vacuums
1.5% of reviews
Ceramic Spray
0.6% of reviews
04 Geographic Footprint

States served.

All 13 Foam & Wash Car Wash locations operate within New York. The chain has not yet expanded across state lines, which means underwriting and operational benchmarks are concentrated on a single state-level regulatory and labor environment.

State Locations Total Reviews Avg Rating
New York 13 4,650 4.31
05 Per-Location Drill-Down

Every site, scored.

Across the 13 Foam & Wash Car Wash locations with scored review data, the median Google rating is 4.3★ and the chain-wide mean is 4.23★. Standard deviation across locations is 0.17★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 1 between 3.5–4.0★ (8%), 7 between 4.0–4.4★ (54%), and 5 at 4.4★ or higher (38%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Poughkeepsie, NY at 4.4★ (323 reviews). Lowest-rated: Newburgh, NY at 3.9★ — a 0.5★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Wappingers Falls, NY with 836 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Wappingers Falls, NY 1520 US-9
4.4 836 reviews Comp 3 / 8 / 16

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 8 (4.8★)
3 – 5 mi 16 (4.8★)
Nearest competitors (≤ 1 mi)
  • Aureum Detail 0.08 mi
  • HH - Home service & Car service 0.26 mi
  • Extreme Auto Care 0.57 mi · 4.5★

Operational Signals

Damage rate 3.8%
Cancel friction
Mem mention rate 15.0%
Scored reviews 80
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.75
  • Wait Time +0.71
  • Staff +0.43

Monthly Review Velocity

2024-01 2026-04
Newburgh, NY 49 N Plank Rd
4.4 678 reviews Comp 3 / 26 / 15

Trade-Area Competitors

Within 1 mi 3 (2.4★)
1 – 3 mi 26 (4.4★)
3 – 5 mi 15 (4.7★)
Nearest competitors (≤ 1 mi)
  • Touch Free Car Wash 0.01 mi · 2.5★
  • Soft Cloth Car Wash 0.02 mi · 2.3★
  • Elsa cleaner upholstery 0.58 mi

Operational Signals

Damage rate 4.4%
Cancel friction
Mem mention rate 11.8%
Scored reviews 68
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.82
  • Wait Time +0.67
  • Staff +0.44

Monthly Review Velocity

2024-01 2026-04
Poughkeepsie, NY 15 N Grand Ave
4.2 572 reviews Comp 5 / 8 / 14

Trade-Area Competitors

Within 1 mi 5 (4.6★)
1 – 3 mi 8 (3.9★)
3 – 5 mi 14 (4.5★)
Nearest competitors (≤ 1 mi)
  • Tony Cruz Car wash 0.26 mi · 5.0★
  • Jdmodz Complete Auto Care 0.38 mi · 5.0★
  • OAX Car Detailing & Window Tinting 0.44 mi · 4.9★
  • Mister Shine Car Wash 0.90 mi · 4.1★
  • Woodman Wash & Wax 0.90 mi · 3.9★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 48
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.86
  • Wait Time +0.50
  • Staff +0.40

Monthly Review Velocity

2024-01 2026-04
Fishkill, NY 778 US-9
4.4 496 reviews Comp 1 / 5 / 11

Trade-Area Competitors

Within 1 mi 1 (4.3★)
1 – 3 mi 5 (4.6★)
3 – 5 mi 11 (4.8★)
Nearest competitors (≤ 1 mi)
  • Two Brothers Hand Car Wash Fishkill 0.79 mi · 4.3★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 41
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Membership Value +1.00
  • Staff +0.60

Monthly Review Velocity

2024-01 2026-04
New Windsor, NY 409 Windsor Hwy
4.3 494 reviews Comp 1 / 6 / 33

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 6 (4.6★)
3 – 5 mi 33 (4.2★)
Nearest competitors (≤ 1 mi)
  • Rubin's Auto Detailing 0.15 mi · 5.0★

Operational Signals

Damage rate 2.3%
Cancel friction 4.8%
Mem mention rate 23.9%
Scored reviews 88
Most-distinctive aspects
  • Facility Cleanliness -1.00
  • Staff +0.87
  • Membership Value +0.71
  • Wait Time +0.60

Monthly Review Velocity

2024-01 2026-04
Fishkill, NY 20 Merritt Blvd
4.3 447 reviews Comp 2 / 3 / 12

Trade-Area Competitors

Within 1 mi 2 (4.3★)
1 – 3 mi 3 (4.6★)
3 – 5 mi 12 (4.8★)
Nearest competitors (≤ 1 mi)
  • Two Brothers Hand Car Wash Fishkill 0.18 mi · 4.3★
  • Speedy Wash 0.59 mi · 4.3★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 25
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Staff -1.00
  • Facility Cleanliness -1.00
  • Equipment Working -0.60

Monthly Review Velocity

2024-01 2026-04
Poughkeepsie, NY 1942 South Rd
4.4 323 reviews Comp 3 / 11 / 14

Trade-Area Competitors

Within 1 mi 3 (4.6★)
1 – 3 mi 11 (4.9★)
3 – 5 mi 14 (4.5★)
Nearest competitors (≤ 1 mi)
  • Shell 0.00 mi · 4.2★
  • TLC Detailing Lab LLC 0.51 mi
  • First Aid Detailing | Mobile Car Detailing 0.67 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 41
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.75
  • Membership Value +0.75

Monthly Review Velocity

2024-01 2026-04
Poughkeepsie, NY 2629 South Rd
4.4 234 reviews Comp 3 / 9 / 17

Trade-Area Competitors

Within 1 mi 3 (3.6★)
1 – 3 mi 9 (4.1★)
3 – 5 mi 17 (4.6★)
Nearest competitors (≤ 1 mi)
  • CHESTNUT WASH & SHINE 0.11 mi · 1.0★
  • Levolution Detailing 0.43 mi · 5.0★
  • Perry's Auto Detailing 0.57 mi · 4.9★

Operational Signals

Damage rate 3.8%
Cancel friction
Mem mention rate 18.1%
Scored reviews 105
Most-distinctive aspects
  • Equipment Working -0.83
  • Staff +0.73
  • Wait Time +0.64
  • Facility Cleanliness +0.60

Monthly Review Velocity

2024-02 2026-04
Poughkeepsie, NY 369 Noxon Rd
4.2 203 reviews Comp 1 / 7 / 19

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 7 (5.0★)
3 – 5 mi 19 (4.4★)
Nearest competitors (≤ 1 mi)
  • Exclusive Auto Detailing & Ceramic Coating. 0.93 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 11
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Wait Time +1.00
  • Staff +1.00
  • Facility Cleanliness -1.00

Monthly Review Velocity

2024-02 2026-03
Newburgh, NY 134 Wisner Ave
3.9 150 reviews Comp 14 / 17 / 17

Trade-Area Competitors

Within 1 mi 14 (4.4★)
1 – 3 mi 17 (4.0★)
3 – 5 mi 17 (4.8★)
Nearest competitors (≤ 1 mi)
  • SteetWash 0.20 mi
  • MH Mobile Car Wash LLC 0.25 mi · 5.0★
  • El Extreme Clean Auto Detailing 0.42 mi · 3.0★
  • Dr Bubbles Detailing 0.42 mi · 5.0★
  • Flawless Auto Detail LLC 0.69 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 8
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Equipment Working -1.00
  • Wash Quality +0.33

Monthly Review Velocity

2024-03 2026-04
Beacon, NY 440 Fishkill Ave
4.1 82 reviews Comp 0 / 4 / 29

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 4 (4.7★)
3 – 5 mi 29 (4.3★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 6
Most-distinctive aspects
  • Staff -1.00
  • Equipment Working -1.00
  • Wash Quality -0.33

Monthly Review Velocity

2024-02 2025-10
Hyde Park, NY 5 Alexander Dr
4.0 78 reviews Comp 0 / 3 / 14

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 3 (5.0★)
3 – 5 mi 14 (4.6★)

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 7
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Wash Quality -0.33

Monthly Review Velocity

2024-01 2025-12
Red Hook, NY 190 NY-199
4.0 57 reviews Comp 2 / 1 / 0

Trade-Area Competitors

Within 1 mi 2 (4.0★)
1 – 3 mi 1 (5.0★)
3 – 5 mi 0
Nearest competitors (≤ 1 mi)
  • Clean-N-Go Express Laundromat and Car Wash 0.09 mi · 4.0★
  • Baright Associates 0.88 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 11
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Staff -1.00
  • Equipment Working -0.71
  • Wash Quality -0.33

Monthly Review Velocity

2024-02 2026-04

About this profile

Every operating-quality signal on this page is derived from 539 customer reviews of Foam & Wash Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Foam & Wash Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.