Foam & Wash Car Wash
A WashIndex operator profile assembled from 539 AI-extracted Google reviews across 13 locations in 1 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.
13 locations across 1 states · dot size scales with review volume
Foam & Wash Car Wash operates 13 locations across 1 state, all in New York. It operates predominantly on the Self-Serve Bay format and carries a weighted-average Google rating of 4.31★ across 4,650 customer reviews.
Staff (+0.63) and membership value (+0.34) score most positively. The chain's standout weakness is equipment uptime at -0.73 — customers repeatedly cite broken vacuums, dryers, and tunnel equipment.
Membership cancellation friction is modest at 7.3% of membership-mentioning reviews; reviewer-reported vehicle damage is at 3.53% of reviews.
A sustained rating improvement ran from February 2026 to April 2026 (3 months) — the chain's rolling average rose from a baseline of 4.22★ to a peak of 4.62★ in March 2026.
Review velocity climbed 100% from January 2026 to March 2026 — from ~32 reviews per month to ~64.
Review velocity & rating, month by month.
Review activity at Foam & Wash Car Wash locations spans 28 months — from January 2024 through April 2026 — with 951 customer reviews captured across the chain in that window. That averages out to roughly 34 reviews per month, with peak monthly velocity hitting 80 in January 2026. Comparing the most recent 14 months to the earlier 14, review velocity is trending up: an average of 35/month recently versus 33/month earlier (+8%).
Monthly rating shows modest variability — a chain mean of 4.22★ with a standard deviation of 0.26★. The best month, February 2026, hit 4.68★; the worst, August 2025, sat at 3.76★ — a 0.91★ spread between extremes, well within normal seasonal variation for a chain of this size.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love
- Wait Time +0.69
- Staff +0.63
- Membership Value +0.34
- Wash Quality +0.30
Where customers complain
- Equipment Working -0.73
- Per-Wash Price -0.06
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.
Operational health signals
Average competitors near each location.
The average Foam & Wash Car Wash location operates in a market with 2.9 other car-wash businesses within a 1-mile radius — moderate trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 8.3 competitors within the 1–3 mile band and 16.2 within the 3–5 mile band, for a total of roughly 27 nearby car-wash operators inside the 5-mile trade-area boundary on average.
The distribution across locations is uneven. 2 sites (15%) have no other car wash within 1 mile, 5 (38%) have 1–2 competitors at that range, 5 (38%) have 3–5, and 1 (8%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 2 within 1 mile, 7 within 3 miles, 15 within 5 miles.
Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Foam & Wash Car Wash location is 4.25★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.
Most-competitive sites in the network: Newburgh, NY (14 competitors within 1 mi, rating 3.9★); Poughkeepsie, NY (5 competitors within 1 mi, rating 4.2★); Poughkeepsie, NY (3 competitors within 1 mi, rating 4.4★). Least-competitive sites: Hyde Park, NY (0 within 1 mi, rating 4.0★); Beacon, NY (0 within 1 mi, rating 4.1★); Poughkeepsie, NY (1 within 1 mi, rating 4.2★).
Other car wash places within ring distances of each Foam & Wash Car Wash location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.
What customers call out by name.
Paid vacuums are the most-mentioned amenity at Foam & Wash Car Wash locations, surfacing in 4.5% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.
Beyond the top mention, the next tier of customer-noted features includes dog washes (3.2%), air dryers (2.0%), tire shine (1.7%), free vacuums (1.5%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.
3.2% of reviews mention a dog-wash bay — distinctive among car wash chains, found mostly in upper-Midwest and Western markets where it's a known acquisition lever for adjacent customer segments.
Paid-vacuum mentions (4.5%) sit unusually close to free-vacuum mentions (1.5%) — a ratio of 300%. For an express-tunnel chain, paid vacuums showing up at meaningful frequency in customer reviews typically signals either (a) a recent monetization change (free → paid conversion) or (b) acquired sites running a different vacuum-pricing model than the chain's organic locations. Both warrant a closer look in the executive summary's anomaly window — paid-vacuum complaints are a recognized cost-cutting signature in our post-acquisition research.
States served.
All 13 Foam & Wash Car Wash locations operate within New York. The chain has not yet expanded across state lines, which means underwriting and operational benchmarks are concentrated on a single state-level regulatory and labor environment.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| New York | 13 | 4,650 | 4.31 |
Every site, scored.
Across the 13 Foam & Wash Car Wash locations with scored review data, the median Google rating is 4.3★ and the chain-wide mean is 4.23★. Standard deviation across locations is 0.17★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.
Distribution by rating band: 0 locations below 3.5★ (0%), 1 between 3.5–4.0★ (8%), 7 between 4.0–4.4★ (54%), and 5 at 4.4★ or higher (38%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.
Highest-rated location in the network: Poughkeepsie, NY at 4.4★ (323 reviews). Lowest-rated: Newburgh, NY at 3.9★ — a 0.5★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Wappingers Falls, NY with 836 reviews, reflecting both market size and customer-traffic density.
Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.
Wappingers Falls, NY 1520 US-9 4.4 836 reviews 3 / 8 / 16
Trade-Area Competitors
- Aureum Detail 0.08 mi
- HH - Home service & Car service 0.26 mi
- Extreme Auto Care 0.57 mi · 4.5★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.75
- Wait Time +0.71
- Staff +0.43
Monthly Review Velocity
Newburgh, NY 49 N Plank Rd 4.4 678 reviews 3 / 26 / 15
Trade-Area Competitors
- Touch Free Car Wash 0.01 mi · 2.5★
- Soft Cloth Car Wash 0.02 mi · 2.3★
- Elsa cleaner upholstery 0.58 mi
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.82
- Wait Time +0.67
- Staff +0.44
Monthly Review Velocity
Poughkeepsie, NY 15 N Grand Ave 4.2 572 reviews 5 / 8 / 14
Trade-Area Competitors
- Tony Cruz Car wash 0.26 mi · 5.0★
- Jdmodz Complete Auto Care 0.38 mi · 5.0★
- OAX Car Detailing & Window Tinting 0.44 mi · 4.9★
- Mister Shine Car Wash 0.90 mi · 4.1★
- Woodman Wash & Wax 0.90 mi · 3.9★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.86
- Wait Time +0.50
- Staff +0.40
Monthly Review Velocity
Fishkill, NY 778 US-9 4.4 496 reviews 1 / 5 / 11
Trade-Area Competitors
- Two Brothers Hand Car Wash Fishkill 0.79 mi · 4.3★
Operational Signals
- Wait Time +1.00
- Equipment Working -1.00
- Membership Value +1.00
- Staff +0.60
Monthly Review Velocity
New Windsor, NY 409 Windsor Hwy 4.3 494 reviews 1 / 6 / 33
Trade-Area Competitors
- Rubin's Auto Detailing 0.15 mi · 5.0★
Operational Signals
- Facility Cleanliness -1.00
- Staff +0.87
- Membership Value +0.71
- Wait Time +0.60
Monthly Review Velocity
Fishkill, NY 20 Merritt Blvd 4.3 447 reviews 2 / 3 / 12
Trade-Area Competitors
- Two Brothers Hand Car Wash Fishkill 0.18 mi · 4.3★
- Speedy Wash 0.59 mi · 4.3★
Operational Signals
- Per-Wash Price -1.00
- Staff -1.00
- Facility Cleanliness -1.00
- Equipment Working -0.60
Monthly Review Velocity
Poughkeepsie, NY 1942 South Rd 4.4 323 reviews 3 / 11 / 14
Trade-Area Competitors
- Shell 0.00 mi · 4.2★
- TLC Detailing Lab LLC 0.51 mi
- First Aid Detailing | Mobile Car Detailing 0.67 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.75
- Membership Value +0.75
Monthly Review Velocity
Poughkeepsie, NY 2629 South Rd 4.4 234 reviews 3 / 9 / 17
Trade-Area Competitors
- CHESTNUT WASH & SHINE 0.11 mi · 1.0★
- Levolution Detailing 0.43 mi · 5.0★
- Perry's Auto Detailing 0.57 mi · 4.9★
Operational Signals
- Equipment Working -0.83
- Staff +0.73
- Wait Time +0.64
- Facility Cleanliness +0.60
Monthly Review Velocity
Poughkeepsie, NY 369 Noxon Rd 4.2 203 reviews 1 / 7 / 19
Trade-Area Competitors
- Exclusive Auto Detailing & Ceramic Coating. 0.93 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Wait Time +1.00
- Staff +1.00
- Facility Cleanliness -1.00
Monthly Review Velocity
Newburgh, NY 134 Wisner Ave 3.9 150 reviews 14 / 17 / 17
Trade-Area Competitors
- SteetWash 0.20 mi
- MH Mobile Car Wash LLC 0.25 mi · 5.0★
- El Extreme Clean Auto Detailing 0.42 mi · 3.0★
- Dr Bubbles Detailing 0.42 mi · 5.0★
- Flawless Auto Detail LLC 0.69 mi · 5.0★
Operational Signals
- Per-Wash Price -1.00
- Equipment Working -1.00
- Wash Quality +0.33
Monthly Review Velocity
Beacon, NY 440 Fishkill Ave 4.1 82 reviews 0 / 4 / 29
Trade-Area Competitors
Operational Signals
- Staff -1.00
- Equipment Working -1.00
- Wash Quality -0.33
Monthly Review Velocity
Hyde Park, NY 5 Alexander Dr 4.0 78 reviews 0 / 3 / 14
Trade-Area Competitors
Operational Signals
- Per-Wash Price +1.00
- Equipment Working -1.00
- Facility Cleanliness -1.00
- Wash Quality -0.33
Monthly Review Velocity
Red Hook, NY 190 NY-199 4.0 57 reviews 2 / 1 / 0
Trade-Area Competitors
- Clean-N-Go Express Laundromat and Car Wash 0.09 mi · 4.0★
- Baright Associates 0.88 mi
Operational Signals
- Per-Wash Price -1.00
- Staff -1.00
- Equipment Working -0.71
- Wash Quality -0.33
Monthly Review Velocity
About this profile
Every operating-quality signal on this page is derived from 539 customer reviews of Foam & Wash Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic.