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Chain Profile

Finish Line Car Wash

Finish Line Car Wash operates 17 express tunnel locations across 6 US states, anchored in Kentucky (6 sites). The chain's weighted rating fell 0.65 stars (4.66★ → 4.01★) starting 2024-01.

Data updated · May 24, 2026

Key findings

  • 17 express tunnel locations across 6 US states (largest footprint in Kentucky).
  • Weighted rating drifted from 4.66★ to 4.01★ starting 2024-01 — a sustained chain-wide decline.
  • Built from 3,600 AI-extracted Google reviews scored across 55 dimensions.

17 locations across 6 states · dot size scales with review volume

Executive Summary auto-generated from review signals

The defining signal for Finish Line Car Wash right now is a sustained rating decline. Rating fell from 4.66★ to 4.01★ starting 2024-01, with membership the leading complaint theme during the window. Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.

Customers continue to praise staff (+0.90) most consistently despite the rating drift. Complaints cluster around equipment reliability — score -0.52 across 225 mentions. The full review corpus (10,018) and the AI-scored subset (3,600) together drive the per-aspect signal.

Pricing varies across Finish Line Car Wash's footprint. Across the 9 of 17 Finish Line Car Wash locations with published pricing: median single car wash $10 (range $10–$10), median unlimited membership $19.99 per month (range $10 to $23.99 per month) — moderate variation across markets on the membership side. Cheapest tier tracked at any Finish Line Car Wash: $10 per month at Finish Line Car Wash (MONTHLY UNLIMITED).

$$ Pricing

How much does a Finish Line Car Wash car wash cost?

Published menu pricing across Finish Line Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 9 of 17 tracked locations have usable published pricing (53% coverage).

Single Wash
$10
median · range $10–$10 · 1 location tracked
Unlimited Membership
$19.99 per month
median · range $10–$23.99 per month · 9 programs tracked
Cheapest unlimited memberships in Finish Line Car Wash
1 Finish Line Car Wash MONTHLY UNLIMITED $10 per mo
2 Car Wash and Free Vacuum UNLIMITED WASH CLUB $10 per mo
3 Finish Line Car Wash UNLIMITED WASH CLUB $10 per mo
4 Finish Line Car Wash Go Unlimited $19.99 per mo
5 Finish Line Car Wash Unlimited Wash Club $19.99 per mo
Cheapest single car washes in Finish Line Car Wash
1 Finish Line Express Car Wash Express $10

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Finish Line Car Wash

How many locations does Finish Line Car Wash have?

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Finish Line Car Wash operates 17 car wash locations across 6 states.

What is the average customer rating at Finish Line Car Wash?

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Finish Line Car Wash's review-weighted average rating is 4.45★ across 10,018 Google reviews from 17 locations.

What is Finish Line Car Wash's damage rate?

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1.5% of reviewers mention damage to their vehicle at Finish Line Car Wash, based on WashIndex's LLM extraction of 3,600 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Finish Line Car Wash?

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Finish Line Car Wash is predominantly an Express Tunnel chain, with secondary presence in Self-Serve Bay.

What do customers like most about Finish Line Car Wash?

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Across 3,600 AI-extracted Google reviews, Finish Line Car Wash customers most often praise friendly, helpful staff, clean facilities, and short wait times. The strongest signal is staff interactions, cited positively in 2,532 reviews (net sentiment +0.90 on a -1 to +1 scale). A representative review: "Good Car Wash- relatively quick and friendly staff! They have free vacuums and that’s really nice, can be busy at times!"

What are common complaints about Finish Line Car Wash?

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The most common complaints about Finish Line Car Wash center on broken or poorly-maintained equipment. The strongest negative signal is equipment reliability, cited critically in 169 reviews (net sentiment -0.52 on a -1 to +1 scale). A representative review: "Hoses on self wash were broken and area around them was filthy."

Where does Finish Line Car Wash have the most locations?

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Finish Line Car Wash's largest state by location count is Kentucky with 6 sites (averaging 4.29★ across 2,803 reviews).

How easy is it to cancel a Finish Line Car Wash membership?

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17.5% of Finish Line Car Wash reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a Finish Line Car Wash car wash cost?

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Single-wash prices at Finish Line Car Wash locations range from $10 to $10, with a median of $10 across 1 location that publish their pricing - remarkably consistent across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.

How much does a Finish Line Car Wash unlimited membership cost?

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Finish Line Car Wash's unlimited membership tiers range from $10 per month to $23.99 per month, with a median of $19.99 per month across 9 location-tier combinations tracked - moderate variation across markets. The cheapest tier tracked at any Finish Line Car Wash location is $10 per month (MONTHLY UNLIMITED); the most expensive tracked is $23.99 per month (Express).

Where can I find the cheapest Finish Line Car Wash membership?

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The cheapest unlimited membership tier tracked at any Finish Line Car Wash location is $10 per month at Finish Line Car Wash (MONTHLY UNLIMITED). Because Finish Line Car Wash pricing varies across markets, the same tier name can be priced differently at different locations.
Locations
17
States Served
6
Total Reviews
10K
Avg Rating
4.45
Damage Rate
1.5%
See leaderboard →
Cancel Friction
17.5%
of mem-mentioning reviews
See leaderboard →
01 Trends Over Time

How have Finish Line Car Wash ratings and review volume trended over time?

The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.66★ to 4.01★ starting 2024-01. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).

Monthly review volume

28 months
61646230815402024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Finish Line Car Wash

Staff
+0.90
Facility Cleanliness
+0.82
Wait Time
+0.64
Wash Quality
+0.55
Membership Value
+0.14
Per-Wash Price
+0.09

Where customers complain about Finish Line Car Wash

Equipment Working
-0.52

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
1.5%
Reviewer-reported vehicle damage
Membership Mention Rate
9.1%
Share of reviews discussing the program
Cancellation Friction
17.5%
Of mem-mentioning reviews
Upsell Pressure
0.5%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Finish Line Car Wash face at each site?

Competitive landscape per location: 4.8 avg within 1 mile, 20.9 within 3. Useful context for the drift — denser markets give customers more places to switch to.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
4.8
avg · median 4
Within 1 – 3 miles
20.9
avg · median 11
Within 3 – 5 miles
22.9
avg · median 10
03 Amenities Mentioned

What amenities do customers mention at Finish Line Car Wash?

Customer-mentioned amenities at Finish Line Car Wash; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).

Free Vacuums
7.2% of reviews
Floor-Mat Cleaner
1.0% of reviews
Paid Vacuums
1.0% of reviews
Tire Shine
0.7% of reviews
Markets Where Finish Line Car Wash operates

Which metros and cities does Finish Line Car Wash have locations in?

Finish Line Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Finish Line Car Wash's position alongside every other operator.

Cities (2)
Competitor set

Alternatives to Finish Line Car Wash

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Finish Line Car Wash operate in?

Finish Line Car Wash's 17-location footprint spans 6 states; anchored in Kentucky (6), Illinois (4), and Indiana (3). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.

State Locations Total Reviews Avg Rating
Kentucky 6 2,803 4.29
Illinois 4 1,568 4.16
Indiana 3 3,664 4.56
Ohio 2 381 4.22
Tennessee 1 386 4.50
Missouri 1 1,216 4.90
05 Per-Location Drill-Down

What are the top Finish Line Car Wash locations by review volume?

Top 10 Finish Line Car Wash locations by review volume below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.

Evansville, IN 1838 Hirschland Rd City › Metro ›
4.5 1,804 reviews Comp 6 / 31 / 39

Trade-Area Competitors

Within 1 mi 6 (4.3★)
1 – 3 mi 31 (4.4★)
3 – 5 mi 39 (4.3★)
Nearest competitors (≤ 1 mi)
  • TopKlass Auto Detailing LLC 0.12 mi · 5.0★
  • Xquisite Auto Detail LLC 0.17 mi
  • Evansville Auto Sales & Consignment 0.17 mi
  • Wash Boss Car Wash 0.52 mi · 3.8★
  • Touch Free Car Wash 0.85 mi · 4.3★

Operational Signals

Damage rate 1.2%
Cancel friction 29.8%
Mem mention rate 6.6%
Scored reviews 862
Most-distinctive aspects
  • Facility Cleanliness +0.90
  • Staff +0.90
  • Equipment Working -0.54
  • Wash Quality +0.27

Monthly Review Velocity

2024-01 2026-04
Cape Girardeau, MO 215 S Kingshighway
4.9 1,216 reviews Comp 10 / 11 / 3

Trade-Area Competitors

Within 1 mi 10 (4.2★)
1 – 3 mi 11 (4.6★)
3 – 5 mi 3 (5.0★)
Nearest competitors (≤ 1 mi)
  • Trademark Carwash 0.20 mi · 4.7★
  • LVL Detailing 0.22 mi
  • Buick GMC Service - Frank Leta Buick GMC 0.51 mi · 4.4★
  • (OHNservice.Inc) STG Musicz.Inc 0.51 mi
  • Kidd's - Gourmet Popcorn, Coffee Bar & Gas 0.53 mi · 4.3★

Operational Signals

Damage rate 0.7%
Cancel friction 18.2%
Mem mention rate 7.8%
Scored reviews 425
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wash Quality +0.82

Monthly Review Velocity

2024-01 2026-04
Evansville, IN 6801 E Lloyd Expy City › Metro ›
4.7 1,093 reviews Comp 5 / 31 / 42

Trade-Area Competitors

Within 1 mi 5 (4.0★)
1 – 3 mi 31 (4.5★)
3 – 5 mi 42 (4.3★)
Nearest competitors (≤ 1 mi)
  • MotoMart Convenience Stores 0.35 mi · 4.0★
  • Touch Free Car Wash 0.48 mi · 4.3★
  • MotoMart Convenience Stores 0.48 mi · 4.0★
  • Joe’s Detailing 0.71 mi
  • Wash Boss Car Wash 0.88 mi · 3.8★

Operational Signals

Damage rate 1.5%
Cancel friction 8.5%
Mem mention rate 7.3%
Scored reviews 646
Most-distinctive aspects
  • Staff +0.93
  • Facility Cleanliness +0.84
  • Wait Time +0.63
  • Wash Quality +0.56

Monthly Review Velocity

2024-01 2026-04
Marion, IL 2706 Walton Wy
4.3 906 reviews Comp 3 / 20 / 8

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 20 (4.2★)
3 – 5 mi 8 (4.5★)
Nearest competitors (≤ 1 mi)
  • Mach 1 0.36 mi · 4.4★
  • Watermark Ford of Marion Service 0.87 mi · 4.2★
  • Sanders Auto Detail 0.92 mi · 5.0★

Operational Signals

Damage rate 1.5%
Cancel friction 4.5%
Mem mention rate 8.4%
Scored reviews 263
Most-distinctive aspects
  • Staff +0.89
  • Facility Cleanliness +0.71
  • Equipment Working -0.68
  • Membership Value +0.43

Monthly Review Velocity

2024-01 2026-04
Paducah, KY 5201 Hinkleville Rd City › Metro ›
4.3 865 reviews Comp 0 / 9 / 10

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 9 (4.5★)
3 – 5 mi 10 (4.2★)

Operational Signals

Damage rate 2.2%
Cancel friction 21.4%
Mem mention rate 12.2%
Scored reviews 229
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.84
  • Equipment Working -0.73
  • Wash Quality +0.64

Monthly Review Velocity

2024-01 2026-04
Evansville, IN 4600 University Dr City › Metro ›
4.5 767 reviews Comp 3 / 10 / 27

Trade-Area Competitors

Within 1 mi 3 (4.7★)
1 – 3 mi 10 (4.5★)
3 – 5 mi 27 (4.4★)
Nearest competitors (≤ 1 mi)
  • Royal Express Car Wash 0.62 mi · 4.1★
  • D&L Auto Detail & Specialties 0.68 mi · 5.0★
  • Clean N' Classy Mobile Detailing 0.93 mi · 5.0★

Operational Signals

Damage rate 1.2%
Cancel friction 22.0%
Mem mention rate 12.2%
Scored reviews 337
Most-distinctive aspects
  • Staff +0.87
  • Facility Cleanliness +0.67
  • Wash Quality +0.66
  • Equipment Working -0.58

Monthly Review Velocity

2024-01 2026-04
Murray, KY 1102 Chestnut St
4.4 761 reviews Comp 10 / 3 / 5

Trade-Area Competitors

Within 1 mi 10 (4.5★)
1 – 3 mi 3 (4.3★)
3 – 5 mi 5 (5.0★)
Nearest competitors (≤ 1 mi)
  • Apex Auto Detail 0.20 mi · 5.0★
  • RedLine Detailing 0.50 mi
  • primedetial 0.50 mi
  • Apex Auto Detail 0.50 mi
  • Murray Auto Spa 0.62 mi · 4.4★

Operational Signals

Damage rate 1.4%
Cancel friction 9.4%
Mem mention rate 11.1%
Scored reviews 287
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.93
  • Wash Quality +0.71

Monthly Review Velocity

2024-01 2026-04
Paducah, KY 3516 Clarks River Rd City › Metro ›
4.3 538 reviews Comp 2 / 5 / 10

Trade-Area Competitors

Within 1 mi 2 (4.3★)
1 – 3 mi 5 (4.0★)
3 – 5 mi 10 (4.3★)
Nearest competitors (≤ 1 mi)
  • Bike Wash 0.31 mi
  • Expressway Self Services Car Wash 0.31 mi · 4.3★

Operational Signals

Damage rate 2.9%
Cancel friction
Mem mention rate 12.7%
Scored reviews 102
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -0.83
  • Staff +0.82
  • Facility Cleanliness +0.50

Monthly Review Velocity

2024-02 2026-04
Carbondale, IL 750 N Giant City Rd
4.0 514 reviews Comp 1 / 9 / 2

Trade-Area Competitors

Within 1 mi 1 (4.2★)
1 – 3 mi 9 (4.3★)
3 – 5 mi 2
Nearest competitors (≤ 1 mi)
  • Wooly Wash 0.39 mi · 4.2★

Operational Signals

Damage rate 4.0%
Cancel friction
Mem mention rate 12.0%
Scored reviews 100
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Staff +0.88
  • Equipment Working -0.69

Monthly Review Velocity

2024-02 2026-04
Paris, TN 701 Pine St
4.5 386 reviews Comp 4 / 3 / 3

Trade-Area Competitors

Within 1 mi 4 (4.6★)
1 – 3 mi 3 (5.0★)
3 – 5 mi 3 (4.7★)
Nearest competitors (≤ 1 mi)
  • B'Z DETAILING 0.19 mi · 5.0★
  • Castle Wash 0.48 mi · 4.4★
  • Tidal Wave Auto Spa | Car Wash 0.80 mi · 4.7★
  • Sparkles Car Wash 0.85 mi · 4.4★

Operational Signals

Damage rate 0.0%
Cancel friction
Mem mention rate 7.6%
Scored reviews 105
Most-distinctive aspects
  • Wait Time +1.00
  • Staff +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.89

Monthly Review Velocity

2024-01 2026-04
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Finish Line Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/finish-line-car-wash
Chicago
WashIndex. "Finish Line Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/finish-line-car-wash.
MLA
"Finish Line Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/finish-line-car-wash.
BibTeX
@misc{washindex_car_wash_chains_finish_line_car_wash_2026,
  title  = {{Finish Line Car Wash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/finish-line-car-wash},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 3,600 customer reviews of Finish Line Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 2 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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Drill into the data directly.

Open Finish Line Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.