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Chain Profile

Everclean Car Wash

A WashIndex operator profile assembled from 1,971 AI-extracted Google reviews across 10 locations in 1 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

evercleancw.com Express Tunnel

10 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Everclean Car Wash operates 10 locations across 1 state, all in Illinois. It operates primarily on the Express Tunnel format and carries a weighted-average Google rating of 4.57★ across 6,812 customer reviews.

Facility cleanliness (+0.92) and staff (+0.77) score most positively. The chain's standout weakness is equipment uptime at -0.60 — customers repeatedly cite broken vacuums, dryers, and tunnel equipment.

Membership cancellation friction is non-trivial at 15.8% of membership-mentioning reviews; reviewer-reported vehicle damage is at 3.65% of reviews.

Review velocity climbed 86% from December 2025 to March 2026 — from ~94 reviews per month to ~175.

Locations
10
States Served
1
Total Reviews
7K
Avg Rating
4.57
Damage Rate
3.7%
Cancel Friction
15.8%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Everclean Car Wash locations spans 28 months — from January 2024 through April 2026 — with 3,139 customer reviews captured across the chain in that window. That averages out to roughly 112 reviews per month, with peak monthly velocity hitting 220 in February 2026. Comparing the most recent 14 months to the earlier 14, review velocity is trending up: an average of 124/month recently versus 100/month earlier (+24%).

Monthly rating shows modest variability — a chain mean of 4.50★ with a standard deviation of 0.24★. The best month, May 2025, hit 4.80★; the worst, June 2024, sat at 3.83★ — a 0.97★ spread between extremes, well within normal seasonal variation for a chain of this size.

Monthly review volume

28 months
2201651105502024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Facility Cleanliness +0.92
  • Staff +0.77
  • Wash Quality +0.55
  • Wait Time +0.42
  • Per-Wash Price +0.41

Where customers complain

  • Equipment Working -0.60

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
3.7%
Reviewer-reported vehicle damage
Membership Mention Rate
15.4%
Share of reviews discussing the program
Cancellation Friction
15.8%
Of mem-mentioning reviews
Upsell Pressure
0.4%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Everclean Car Wash location operates in a market with 4.9 other car-wash businesses within a 1-mile radius — high trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 29.7 competitors within the 1–3 mile band and 69.5 within the 3–5 mile band, for a total of roughly 104 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 1 sites (10%) have no other car wash within 1 mile, 1 (10%) have 1–2 competitors at that range, 5 (50%) have 3–5, and 3 (30%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 4 within 1 mile, 29 within 3 miles, 69 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Everclean Car Wash location is 4.15★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Wheaton, IL (14 competitors within 1 mi, rating 4.6★); West Chicago, IL (9 competitors within 1 mi, rating 4.6★); Morton Grove, IL (8 competitors within 1 mi, rating 4.5★). Least-competitive sites: Bartlett, IL (0 within 1 mi, rating 4.5★); Woodridge, IL (1 within 1 mi, rating 4.7★); Elgin, IL (3 within 1 mi, rating 4.4★).

Other car wash places within ring distances of each Everclean Car Wash location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
4.9
avg · median 4
Within 1 – 3 miles
29.7
avg · median 29
Within 3 – 5 miles
69.5
avg · median 69
03 Amenities Mentioned

What customers call out by name.

Free vacuums are the most-mentioned amenity at Everclean Car Wash locations, surfacing in 6.2% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes air dryers (3.5%), floor-mat cleaners (3.0%), paid vacuums (1.6%), tire shine (0.6%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Free Vacuums
6.2% of reviews
Air Dryer
3.5% of reviews
Floor-Mat Cleaner
3.0% of reviews
Paid Vacuums
1.6% of reviews
Tire Shine
0.6% of reviews
04 Geographic Footprint

States served.

All 10 Everclean Car Wash locations operate within Illinois. The chain has not yet expanded across state lines, which means underwriting and operational benchmarks are concentrated on a single state-level regulatory and labor environment.

State Locations Total Reviews Avg Rating
Illinois 10 6,812 4.57
05 Per-Location Drill-Down

Every site, scored.

Across the 10 Everclean Car Wash locations with scored review data, the median Google rating is 4.6★ and the chain-wide mean is 4.56★. Standard deviation across locations is 0.13★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 0 between 3.5–4.0★ (0%), 1 between 4.0–4.4★ (10%), and 9 at 4.4★ or higher (90%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Mt Prospect, IL at 4.7★ (664 reviews). Lowest-rated: Lake in the Hills, IL at 4.3★ — a 0.4★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Arlington Heights, IL with 1,231 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Arlington Heights, IL 1318 North Rand Road
4.7 1,231 reviews Comp 3 / 30 / 94

Trade-Area Competitors

Within 1 mi 3 (4.8★)
1 – 3 mi 30 (4.3★)
3 – 5 mi 94 (4.1★)
Nearest competitors (≤ 1 mi)
  • Auto Detail Express | Mobile Detailing 0.30 mi · 4.7★
  • AMX Premium Auto Detailing | WE COME TO YOU! 0.33 mi · 5.0★
  • Revive Detail Lab 0.69 mi

Operational Signals

Damage rate 1.1%
Cancel friction 4.7%
Mem mention rate 13.7%
Scored reviews 466
Most-distinctive aspects
  • Staff +0.89
  • Wash Quality +0.73
  • Wait Time +0.70
  • Per-Wash Price +0.68

Monthly Review Velocity

2024-01 2026-04
Lake in the Hills, IL 2200 Algonquin Rd
4.3 930 reviews Comp 4 / 18 / 42

Trade-Area Competitors

Within 1 mi 4 (3.4★)
1 – 3 mi 18 (4.4★)
3 – 5 mi 42 (4.4★)
Nearest competitors (≤ 1 mi)
  • Dream Clean Car Wash 0.17 mi · 3.7★
  • Masters Custom Detailing 0.45 mi · 3.0★
  • Apex Finish Co 0.99 mi
  • Class 5 Detailing 0.99 mi

Operational Signals

Damage rate 5.0%
Cancel friction 35.7%
Mem mention rate 20.0%
Scored reviews 140
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Equipment Working -0.83
  • Membership Value -0.50
  • Staff +0.36

Monthly Review Velocity

2024-01 2026-04
Woodridge, IL 6804 IL-53
4.7 753 reviews Comp 1 / 29 / 68

Trade-Area Competitors

Within 1 mi 1
1 – 3 mi 29 (4.7★)
3 – 5 mi 68 (4.2★)
Nearest competitors (≤ 1 mi)
  • Detail Hero 0.55 mi

Operational Signals

Damage rate 8.5%
Cancel friction 15.4%
Mem mention rate 18.3%
Scored reviews 142
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.83
  • Staff +0.71
  • Per-Wash Price +0.60

Monthly Review Velocity

2024-01 2026-04
West Chicago, IL 330 W North Ave
4.6 720 reviews Comp 9 / 20 / 50

Trade-Area Competitors

Within 1 mi 9 (4.4★)
1 – 3 mi 20 (5.0★)
3 – 5 mi 50 (4.4★)
Nearest competitors (≤ 1 mi)
  • Club Car Wash 0.10 mi · 3.3★
  • Wett Car Wash 0.11 mi · 4.6★
  • bp 0.14 mi · 3.2★
  • The PRIDE Car Wash 0.19 mi
  • CAR WASH 0.19 mi · 5.0★

Operational Signals

Damage rate 5.6%
Cancel friction
Mem mention rate 13.5%
Scored reviews 126
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.73
  • Wash Quality +0.50
  • Equipment Working -0.47

Monthly Review Velocity

2024-01 2026-04
Bartlett, IL 1440 Rte 59
4.5 711 reviews Comp 0 / 25 / 67

Trade-Area Competitors

Within 1 mi 0
1 – 3 mi 25 (4.2★)
3 – 5 mi 67 (4.2★)

Operational Signals

Damage rate 6.5%
Cancel friction
Mem mention rate 14.3%
Scored reviews 77
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.71
  • Wait Time +0.60
  • Wash Quality +0.57

Monthly Review Velocity

2024-01 2026-04
Mt Prospect, IL 300 E Rand Rd
4.7 664 reviews Comp 3 / 29 / 96

Trade-Area Competitors

Within 1 mi 3 (3.7★)
1 – 3 mi 29 (4.5★)
3 – 5 mi 96 (4.3★)
Nearest competitors (≤ 1 mi)
  • Quality Auto Detail 0.18 mi · 5.0★
  • bp 0.91 mi · 2.8★
  • Bucky's Convenience Stores 0.95 mi · 3.4★

Operational Signals

Damage rate 2.9%
Cancel friction 11.6%
Mem mention rate 11.5%
Scored reviews 373
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.88
  • Wash Quality +0.74
  • Wait Time +0.47

Monthly Review Velocity

2024-01 2026-04
Hanover Park, IL 2020 W Lake St
4.6 609 reviews Comp 4 / 43 / 69

Trade-Area Competitors

Within 1 mi 4 (4.0★)
1 – 3 mi 43 (4.1★)
3 – 5 mi 69 (4.2★)
Nearest competitors (≤ 1 mi)
  • Pristine Details & Cans 0.37 mi
  • Hellbent Detail 0.62 mi · 5.0★
  • truenorth 0.69 mi · 3.1★
  • Boy-O-Boy high gloss trailer washout 0.72 mi · 4.0★

Operational Signals

Damage rate 1.4%
Cancel friction
Mem mention rate 12.3%
Scored reviews 73
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Per-Wash Price +0.67
  • Staff +0.67
  • Membership Value +0.67

Monthly Review Velocity

2024-01 2026-04
Elgin, IL 1620 Villa St
4.4 549 reviews Comp 3 / 25 / 60

Trade-Area Competitors

Within 1 mi 3 (4.7★)
1 – 3 mi 25 (3.8★)
3 – 5 mi 60 (4.1★)
Nearest competitors (≤ 1 mi)
  • Squeaky G's Car Wash 0.78 mi · 4.2★
  • Styluxe Auto Detailing & Window Tints 0.89 mi · 5.0★
  • Super Shine Auto LLC 0.96 mi · 5.0★

Operational Signals

Damage rate 6.3%
Cancel friction 15.2%
Mem mention rate 23.1%
Scored reviews 143
Most-distinctive aspects
  • Facility Cleanliness +0.75
  • Equipment Working -0.73
  • Staff +0.42
  • Wait Time +0.26

Monthly Review Velocity

2024-01 2026-04
Morton Grove, IL 9120 Waukegan Rd
4.5 343 reviews Comp 8 / 42 / 78

Trade-Area Competitors

Within 1 mi 8 (3.9★)
1 – 3 mi 42 (4.3★)
3 – 5 mi 78 (4.2★)
Nearest competitors (≤ 1 mi)
  • Nature's Hand Car Wash 0.22 mi · 3.8★
  • Shell 0.44 mi · 3.2★
  • Car Wash 0.45 mi · 3.0★
  • SimpleShine Detailing 0.59 mi
  • Shell 0.62 mi · 3.3★

Operational Signals

Damage rate 3.4%
Cancel friction 21.1%
Mem mention rate 18.3%
Scored reviews 208
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wash Quality +0.75
  • Staff +0.58
  • Equipment Working -0.52

Monthly Review Velocity

2024-06 2026-04
Wheaton, IL 20 E Loop Rd
4.6 302 reviews Comp 14 / 36 / 71

Trade-Area Competitors

Within 1 mi 14 (4.3★)
1 – 3 mi 36 (4.2★)
3 – 5 mi 71 (4.4★)
Nearest competitors (≤ 1 mi)
  • Circle K | Gas Station 0.06 mi · 2.6★
  • Shell 0.07 mi · 2.6★
  • Circle K | Car Wash 0.07 mi · 3.3★
  • bp 0.29 mi · 3.9★
  • WashU Car Wash 0.35 mi · 4.7★

Operational Signals

Damage rate 3.6%
Cancel friction 20.6%
Mem mention rate 15.2%
Scored reviews 223
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.83
  • Equipment Working -0.68
  • Wait Time +0.67

Monthly Review Velocity

2024-01 2026-04

About this profile

Every operating-quality signal on this page is derived from 1,971 customer reviews of Everclean Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 2 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Everclean Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.