Ernie's Touchless Car Wash
Ernie's Touchless Car Wash operates 5 in-bay automatic locations across 1 US state, anchored in Massachusetts (5 sites). Its weighted Google rating has slipped from 4.00★ to 3.60★ since 2026-01, a sustained decline measurable across 80 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 5 in-bay automatic locations across 1 US state (largest footprint in Massachusetts).
- Weighted rating drifted from 4.00★ to 3.60★ starting 2026-01 — a sustained chain-wide decline.
- Built from 80 AI-extracted Google reviews scored across 55 dimensions.
5 locations across 1 states · dot size scales with review volume
Review-time analysis flags Ernie's Touchless Car Wash as showing an active rating drift. Rating fell from 4.00★ to 3.60★ starting 2026-01, with vehicle damage the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
80 AI-extracted reviews feed the cross-location aspect breakdown below.
About Ernie's Touchless Car Wash
How many locations does Ernie's Touchless Car Wash have?
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What is the average customer rating at Ernie's Touchless Car Wash?
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What format of car wash is Ernie's Touchless Car Wash?
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Where does Ernie's Touchless Car Wash have the most locations?
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How have Ernie's Touchless Car Wash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 4.00★ to 3.60★ starting 2026-01. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
25 monthsAverage star rating by month
scale 1–5What customers love about Ernie's Touchless Car Wash
- Wash Quality
- +0.10
Where customers complain about Ernie's Touchless Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Ernie's Touchless Car Wash face at each site?
Competitive landscape per location: 9.2 avg within 1 mile, 23.2 within 3. Useful context for the drift — denser markets give customers more places to switch to.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Ernie's Touchless Car Wash?
Amenity mentions across 80 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which metros and cities does Ernie's Touchless Car Wash have locations in?
Ernie's Touchless Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Ernie's Touchless Car Wash's position alongside every other operator.
Which states does Ernie's Touchless Car Wash operate in?
Footprint: 5 locations across 1 state. concentrated in Massachusetts (5). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Massachusetts | 5 | 1,284 | 4.03 |
What are the top Ernie's Touchless Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
4.1 386 reviews 19 / 41 / 39
Trade-Area Competitors
- Chris Goodnow Auto Sales 0.09 mi · 4.3★
- Nouria 0.32 mi · 3.8★
- C&P Premium Auto Detailing 0.34 mi
- Central Mass Auto Detailing 0.34 mi · 5.0★
- Angel’s Auto Detailing 0.34 mi
Operational Signals
- Wash Quality +0.38
- Staff -0.11
Monthly Review Velocity
4.1 339 reviews 16 / 58 / 36
Trade-Area Competitors
- Prestige Car Wash 0.00 mi · 3.0★
- Precision Auto Detailing 0.18 mi
- LB Mobile Detailing 0.26 mi · 5.0★
- Extreme Auto Repair & Body Shop LLC 0.40 mi · 4.9★
- Haddad Auto Detail 0.41 mi · 4.4★
Operational Signals
- Equipment Working -1.00
- Wash Quality +0.71
- Per-Wash Price -0.33
- Staff +0.25
Monthly Review Velocity
Auburn, MA 888 Southbridge St 4.0 253 reviews 7 / 10 / 21
Trade-Area Competitors
- Prestige Car Wash 0.00 mi · 4.8★
- Oxford auto detail 0.61 mi · 4.9★
- Lux Auto Plus 0.71 mi · 4.7★
- MR.HEHE complete Auto care 0.72 mi
- Midstate Mitsubishi 0.75 mi · 4.9★
Operational Signals
- Equipment Working -1.00
- Staff +0.60
- Per-Wash Price -0.33
Monthly Review Velocity
Spencer, MA 1 Meadow Rd 3.8 161 reviews 0 / 1 / 3
Trade-Area Competitors
Operational Signals
- Per-Wash Price -1.00
- Wait Time +1.00
- Membership Value -1.00
- Wash Quality -0.63
Monthly Review Velocity
West Boylston, MA 114 W Boylston St 4.0 145 reviews 4 / 6 / 16
Trade-Area Competitors
- Nouria 0.67 mi · 2.3★
- Golden Nozzle Car Wash 0.67 mi · 4.3★
- Phoenix Detailing 0.86 mi
- AtoZ Auto Detailing 0.98 mi · 5.0★
Operational Signals
- Per-Wash Price -0.60
- Equipment Working -0.33
- Wash Quality -0.14
- Staff -0.11
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Ernie's Touchless Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/ernie-s-touchless-car-wash
WashIndex. "Ernie's Touchless Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/ernie-s-touchless-car-wash.
"Ernie's Touchless Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/ernie-s-touchless-car-wash.
@misc{washindex_car_wash_chains_ernie_s_touchless_car_wash_2026,
title = {{Ernie's Touchless Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/ernie-s-touchless-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 80 customer reviews of Ernie's Touchless Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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