Encore Car Wash
Encore Car Wash is a 2-state express tunnel operator running 4 US locations, with its largest footprint in Illinois. The chain's weighted rating fell 0.94 stars (4.54★ → 3.60★) starting 2025-06.
Data updated · May 24, 2026
Key findings
- 4 express tunnel locations across 2 US states (largest footprint in Illinois).
- Weighted rating drifted from 4.54★ to 3.60★ starting 2025-06 — a sustained chain-wide decline.
- Built from 905 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 2 states · dot size scales with review volume
Encore Car Wash stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.54★ to 3.60★ starting 2025-06, with membership the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Facility cleanliness (+1.00) is the chain's strongest aspect signal — even during the drift window. The full review corpus (1,687) and the AI-scored subset (905) together drive the per-aspect signal.
Pricing varies across Encore Car Wash's footprint. Across the 4 of 4 Encore Car Wash locations with published pricing: median single car wash $15 (range $15–$15), median unlimited membership $43 per month (range $43 to $55 per month) — moderate variation across markets on the membership side. Cheapest tier tracked at any Encore Car Wash: $43 per month at Encore Car Wash (The Encore).
How much does a Encore Car Wash car wash cost?
Published menu pricing across Encore Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 4 of 4 tracked locations have usable published pricing (100% coverage).
| Unlimited membership tiers at Encore Car Wash | |||
|---|---|---|---|
| 1 | The Encore | 3 locations | $43 per mo |
| 2 | The Lil' Darlin | 4 locations | $55 per mo |
| 3 | The Royale | 4 locations | $58 per mo |
| Single wash menu at Encore Car Wash | |||
|---|---|---|---|
| 1 | The Lil' Darlin | 4 locations | $15 |
| 2 | The Royale | 4 locations | $20 |
| 3 | The Encore | 3 locations | $25 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Encore Car Wash
How many locations does Encore Car Wash have?
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What is the average customer rating at Encore Car Wash?
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What is Encore Car Wash's damage rate?
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What format of car wash is Encore Car Wash?
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What do customers like most about Encore Car Wash?
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Where does Encore Car Wash have the most locations?
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How easy is it to cancel a Encore Car Wash membership?
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How much does a Encore Car Wash car wash cost?
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How much does a Encore Car Wash unlimited membership cost?
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Where can I find the cheapest Encore Car Wash membership?
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How have Encore Car Wash ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-04 across 28 months. Peak monthly volume hit 212 in 2025-10. The rating chart shows the timing of the drop most clearly.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Encore Car Wash
- Facility Cleanliness
- +1.00
- Staff
- +0.84
- Wait Time
- +0.75
- Wash Quality
- +0.72
- Membership Value
- +0.36
- Equipment Working
- +0.20
- Per-Wash Price
- +0.11
Where customers complain about Encore Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Encore Car Wash face at each site?
4.8 competing car washes within 1 mile of the average Encore Car Wash site; 48.5 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Encore Car Wash?
Customer-mentioned amenities at Encore Car Wash; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).
Which metros and cities does Encore Car Wash have locations in?
Encore Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Encore Car Wash's position alongside every other operator.
Alternatives to Encore Car Wash
The chains that compete with it most directly, compared.
Which states does Encore Car Wash operate in?
Footprint: 4 locations across 2 states. anchored in Illinois (3) and Indiana (1). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Illinois | 3 | 1,231 | 4.63 |
| Indiana | 1 | 456 | 4.60 |
What are the top Encore Car Wash locations by review volume?
All 4 Encore Car Wash locations below. Expand any row for the site's monthly velocity, competitor rings, and aspect-level signals — useful for attributing the drift.
4.6 475 reviews 5 / 41 / 64
Trade-Area Competitors
- Amoco 0.07 mi · 3.6★
- F 0.45 mi · 5.0★
- Happy M Cleaning inc. 0.80 mi · 5.0★
- Shell 0.86 mi · 2.9★
- Circle K | Car Wash 0.88 mi · 3.4★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.95
- Wash Quality +0.66
Monthly Review Velocity
Hammond, IN 7855 Cabela Dr 4.6 456 reviews 4 / 38 / 45
Trade-Area Competitors
- EXPRESS WASH 0.19 mi · 2.5★
- $5 Car Wash 0.59 mi · 3.7★
- Luke 0.60 mi · 3.8★
- Sixers 0.72 mi · 2.3★
Operational Signals
- Facility Cleanliness +1.00
- Wait Time +0.85
- Staff +0.75
- Wash Quality +0.68
Monthly Review Velocity
Westmont, IL 6100 S Cass Ave 4.5 396 reviews 3 / 43 / 75
Trade-Area Competitors
- King Car Wash & Car Detailing 0.20 mi · 3.8★
- bp 0.84 mi · 4.0★
- HLK Mobile Detailing 0.91 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.80
- Wash Quality +0.65
- Wait Time +0.55
Monthly Review Velocity
4.8 360 reviews 7 / 72 / 111
Trade-Area Competitors
- Watts Up Family Mobile Auto Detail 0.28 mi · 5.0★
- Skyline Mobile Detailing 0.32 mi
- Francia Detail Shop 0.39 mi · 4.8★
- Volkswagen of Oak Lawn 0.69 mi · 4.6★
- E Z Clean Hand Car Wash & Detail 0.88 mi · 4.0★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.88
- Wait Time +0.87
- Wash Quality +0.82
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Encore Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/encore-car-wash
WashIndex. "Encore Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/encore-car-wash.
"Encore Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/encore-car-wash.
@misc{washindex_car_wash_chains_encore_car_wash_2026,
title = {{Encore Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/encore-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 905 customer reviews of Encore Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
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