Skip to content
All Chain Profiles
Chain Profile

Eclipse Car Wash

Eclipse Car Wash is a 4-location detail shop chain operating across 2 US states. Customer ratings have drifted from 4.70★ to 4.06★ since 2024-09, surfacing as a chain-wide signal in 323 AI-extracted reviews.

Data updated · May 24, 2026

Key findings

  • 4 detail shop locations across 2 US states (largest footprint in New Mexico).
  • Weighted rating drifted from 4.70★ to 4.06★ starting 2024-09 — a sustained chain-wide decline.
  • Built from 323 AI-extracted Google reviews scored across 55 dimensions.

4 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Eclipse Car Wash stands out among 459 tracked chains for a recent rating drop. 4 locations across 2 states; anchored in New Mexico (2) and Illinois (2). Read the monthly velocity chart alongside the rating chart — the two together usually reveal whether the drift is a quality story or a customer-mix story.

Even with the recent drift, Staff scores +0.79 — the chain's bright spot. 1,111 customer reviews underpin the chain-wide read, 323 of them AI-extracted across 55 dimensions.

Frequently Asked Questions

About Eclipse Car Wash

How many locations does Eclipse Car Wash have?

+
Eclipse Car Wash operates 4 car wash locations across 2 states.

What is the average customer rating at Eclipse Car Wash?

+
Eclipse Car Wash's review-weighted average rating is 4.56★ across 1,111 Google reviews from 4 locations.

What is Eclipse Car Wash's damage rate?

+
4.6% of reviewers mention damage to their vehicle at Eclipse Car Wash, based on WashIndex's LLM extraction of 323 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Eclipse Car Wash?

+
Eclipse Car Wash is predominantly a Detail Shop chain, with secondary presence in Express Tunnel.

What do customers like most about Eclipse Car Wash?

+
Across 323 AI-extracted Google reviews, Eclipse Car Wash customers most often praise friendly, helpful staff and the quality of the wash. The strongest signal is staff interactions, cited positively in 180 reviews (net sentiment +0.79 on a -1 to +1 scale). A representative review: "I like the car wash still needs some work with the tire shine staff is great Angel is a big help."

Where does Eclipse Car Wash have the most locations?

+
Eclipse Car Wash's largest state by location count is New Mexico with 2 sites (averaging 4.55★ across 157 reviews).

How easy is it to cancel a Eclipse Car Wash membership?

+
9.1% of Eclipse Car Wash reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.
Locations
4
States Served
2
Total Reviews
1K
Avg Rating
4.56
Damage Rate
4.6%
Cancel Friction
9.1%
of mem-mentioning reviews
01 Trends Over Time

How have Eclipse Car Wash ratings and review volume trended over time?

28 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 80 reviews in 2025-05. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.

Monthly review volume

28 months
8060402002024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Eclipse Car Wash

Staff
+0.79
Wash Quality
+0.75

Where customers complain about Eclipse Car Wash

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
4.6%
Reviewer-reported vehicle damage
Membership Mention Rate
10.2%
Share of reviews discussing the program
Cancellation Friction
9.1%
Of mem-mentioning reviews
Upsell Pressure
0.9%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Eclipse Car Wash face at each site?

6.5 competing car washes within 1 mile of the average Eclipse Car Wash site; 19.3 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
6.5
avg · median 7
Within 1 – 3 miles
19.3
avg · median 20
Within 3 – 5 miles
8.3
avg · median 7
03 Amenities Mentioned

What amenities do customers mention at Eclipse Car Wash?

Amenities most frequently mentioned in Eclipse Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.

Floor-Mat Cleaner
9.6% of reviews
Free Vacuums
8.4% of reviews
Ceramic Spray
1.5% of reviews
Paid Vacuums
0.9% of reviews
Air Dryer
0.9% of reviews
Hand Dry
0.9% of reviews
Tire Shine
0.6% of reviews
License-Plate Recognition
0.6% of reviews
Markets Where Eclipse Car Wash operates

Which metros and cities does Eclipse Car Wash have locations in?

Eclipse Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Eclipse Car Wash's position alongside every other operator.

Metros (1)
Cities (1)
Competitor set

Alternatives to Eclipse Car Wash

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Eclipse Car Wash operate in?

2 states; anchored in New Mexico (2) and Illinois (2). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.

State Locations Total Reviews Avg Rating
New Mexico 2 157 4.55
Illinois 2 954 4.56
05 Per-Location Drill-Down

What are the top Eclipse Car Wash locations by review volume?

The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.

Edwardsville, IL 6475 Center Grove Rd
4.5 749 reviews Comp 6 / 6 / 12

Trade-Area Competitors

Within 1 mi 6 (3.9★)
1 – 3 mi 6 (4.3★)
3 – 5 mi 12 (4.5★)
Nearest competitors (≤ 1 mi)
  • Evolution Detail 0.24 mi · 4.9★
  • Club Car Wash 0.31 mi · 4.4★
  • Zips Car Wash 0.40 mi · 4.2★
  • A & L Auto Spa 0.40 mi · 1.0★
  • Southside's Allstar Collision Center 0.78 mi · 4.7★

Operational Signals

Damage rate 5.9%
Cancel friction 10.0%
Mem mention rate 14.7%
Scored reviews 136
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wash Quality +0.69
  • Staff +0.56
  • Per-Wash Price -0.47

Monthly Review Velocity

2024-01 2026-04
Godfrey, IL 2811 Godfrey Rd
4.8 205 reviews Comp 4 / 9 / 7

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 9 (4.0★)
3 – 5 mi 7 (4.7★)
Nearest competitors (≤ 1 mi)
  • Self Service Car Washes 0.00 mi · 3.0★
  • T and R Auto Detail 0.43 mi · 5.0★
  • New Image Experience (Hand Car Wash) 0.59 mi
  • P J's Pro Detailing Co 0.90 mi · 4.9★

Operational Signals

Damage rate 3.8%
Cancel friction
Mem mention rate 8.3%
Scored reviews 156
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.92
  • Wash Quality +0.85
  • Per-Wash Price +0.71

Monthly Review Velocity

2025-03 2026-04
Santa Fe, NM 2217 Cerrillos Rd City › Metro ›
4.7 145 reviews Comp 8 / 31 / 7

Trade-Area Competitors

Within 1 mi 8 (3.9★)
1 – 3 mi 31 (4.6★)
3 – 5 mi 7 (3.5★)
Nearest competitors (≤ 1 mi)
  • The santa fe detail 0.51 mi · 4.8★
  • Car Wash Bernal 0.71 mi · 5.0★
  • Nacho Prestige Car Wash 0.72 mi · 4.7★
  • Hadley Car Wash 0.73 mi · 4.3★
  • Champion Xpress Carwash 0.79 mi · 4.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 27
Most-distinctive aspects
  • Wash Quality +0.74
  • Staff +0.52
  • Per-Wash Price +0.20

Monthly Review Velocity

2024-01 2026-04
Santa Fe, NM 2217 Cerrillos Rd City › Metro ›
2.8 12 reviews Comp 8 / 31 / 7

Trade-Area Competitors

Within 1 mi 8 (3.9★)
1 – 3 mi 31 (4.6★)
3 – 5 mi 7 (3.5★)
Nearest competitors (≤ 1 mi)
  • The santa fe detail 0.52 mi · 4.8★
  • Car Wash Bernal 0.72 mi · 5.0★
  • Nacho Prestige Car Wash 0.72 mi · 4.7★
  • Hadley Car Wash 0.74 mi · 4.3★
  • Champion Xpress Carwash 0.79 mi · 4.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 4
Most-distinctive aspects
  • Staff +1.00
  • Equipment Working -1.00

Monthly Review Velocity

2024-05 2026-03
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Eclipse Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/eclipse-car-wash
Chicago
WashIndex. "Eclipse Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/eclipse-car-wash.
MLA
"Eclipse Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/eclipse-car-wash.
BibTeX
@misc{washindex_car_wash_chains_eclipse_car_wash_2026,
  title  = {{Eclipse Car Wash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/eclipse-car-wash},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 323 customer reviews of Eclipse Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

Free tools: ROI calculator · site opportunity · investment guide

Embed this profile: · preview · docs

Drill into the data directly.

Open Eclipse Car Wash on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.