Driven Car Wash
Driven Car Wash operates 6 express tunnel locations across 1 US state, anchored in Illinois (6 sites). The chain's weighted rating fell 0.50 stars (4.55★ → 4.05★) starting 2024-02.
Data updated · May 24, 2026
Key findings
- 6 express tunnel locations across 1 US state (largest footprint in Illinois).
- Weighted rating drifted from 4.55★ to 4.05★ starting 2024-02 — a sustained chain-wide decline.
- Built from 2,458 AI-extracted Google reviews scored across 55 dimensions.
6 locations across 1 states · dot size scales with review volume
Driven Car Wash stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.55★ to 4.05★ starting 2024-02, with membership the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Customers continue to praise facility cleanliness (+0.89) most consistently despite the rating drift. Complaints cluster around equipment reliability — score -0.25 across 110 mentions. The full review corpus (4,086) and the AI-scored subset (2,458) together drive the per-aspect signal.
Pricing varies across Driven Car Wash's footprint. Across the 5 of 6 Driven Car Wash locations with published pricing: median single car wash $8 (range $8–$8) — remarkably consistent across markets.
How much does a Driven Car Wash car wash cost?
Published menu pricing across Driven Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 5 of 6 tracked locations have usable published pricing (83% coverage).
| Single wash menu at Driven Car Wash | |||
|---|---|---|---|
| 1 | Light Wash | 5 locations | $8 |
| 2 | Signature | 2 locations | $20 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Driven Car Wash
How many locations does Driven Car Wash have?
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What is the average customer rating at Driven Car Wash?
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What is Driven Car Wash's damage rate?
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What format of car wash is Driven Car Wash?
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What do customers like most about Driven Car Wash?
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What are common complaints about Driven Car Wash?
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Where does Driven Car Wash have the most locations?
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How easy is it to cancel a Driven Car Wash membership?
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How much does a Driven Car Wash car wash cost?
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How have Driven Car Wash ratings and review volume trended over time?
Monthly review velocity and rating trends are where the drift becomes visible. The series below spans 2024-01 → 2026-04 across 28 months. Peak monthly volume hit 761 in 2026-03. The rating chart shows the timing of the drop most clearly.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Driven Car Wash
- Facility Cleanliness
- +0.89
- Staff
- +0.87
- Wash Quality
- +0.76
- Wait Time
- +0.56
- Per-Wash Price
- +0.43
- Membership Value
- +0.11
Where customers complain about Driven Car Wash
- Equipment Working
- -0.25
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Driven Car Wash face at each site?
5.8 competing car washes within 1 mile of the average Driven Car Wash site; 37.2 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Driven Car Wash?
Customer-mentioned amenities at Driven Car Wash; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).
Which metros and cities does Driven Car Wash have locations in?
Driven Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Driven Car Wash's position alongside every other operator.
Alternatives to Driven Car Wash
The chains that compete with it most directly, compared.
Which states does Driven Car Wash operate in?
Driven Car Wash's 6-location footprint spans 1 state; concentrated in Illinois (6). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Illinois | 6 | 4,086 | 4.65 |
What are the top Driven Car Wash locations by review volume?
Per-location drill-down — useful for attributing the drift to specific sites. All 6 locations shown. Expand any row to see per-site monthly velocity and aspect breakdown.
Hickory Hills, IL 8856 W 87th St 4.6 1,000 reviews 1 / 41 / 61
Trade-Area Competitors
- Shell 0.09 mi · 4.1★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.84
- Wash Quality +0.65
- Equipment Working -0.63
Monthly Review Velocity
Des Plaines, IL 513 S Des Plaines River Rd 4.8 957 reviews 2 / 42 / 70
Trade-Area Competitors
- CDE Collision Centers - Des Plaines 0.56 mi · 4.8★
- Spartan Auto Detailing 0.59 mi · 5.0★
Operational Signals
- Staff +0.93
- Facility Cleanliness +0.88
- Wash Quality +0.83
- Wait Time +0.57
Monthly Review Velocity
Rolling Meadows, IL 2765 W Algonquin Rd 4.5 861 reviews 3 / 38 / 85
Trade-Area Competitors
- Mobile Premium Detailing 0.09 mi · 5.0★
- We Wash Express 0.46 mi · 4.0★
- First Class Auto Detailing 0.86 mi
Operational Signals
- Facility Cleanliness +0.85
- Staff +0.76
- Wash Quality +0.68
- Equipment Working -0.61
Monthly Review Velocity
4.6 730 reviews 7 / 44 / 59
Trade-Area Competitors
- TRIO Car Wash 0.16 mi · 3.7★
- BP Carwash 0.16 mi · 4.3★
- bp 0.17 mi · 3.7★
- Lotus Hand Car Wash & Detail 0.22 mi · 4.5★
- Premium Truck Detailing INC 0.43 mi · 2.5★
Operational Signals
- Staff +0.80
- Wash Quality +0.74
- Facility Cleanliness +0.73
- Per-Wash Price +0.50
Monthly Review Velocity
Buffalo Grove, IL 301 N Milwaukee Ave 4.7 354 reviews 7 / 41 / 43
Trade-Area Competitors
- The LAB Detail Spa 0.22 mi
- MOOS Mobile Car Detailing 0.70 mi · 5.0★
- Woodman's Food Market 0.81 mi · 4.5★
- Hoffman Services 0.82 mi · 5.0★
- Woodman's Gas Station 0.83 mi · 4.4★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.88
- Wash Quality +0.72
Monthly Review Velocity
4.9 184 reviews 15 / 17 / 35
Trade-Area Competitors
- Prestige Auto Spa 0.12 mi · 4.4★
- The Cousins Car Detailing 0.29 mi · 5.0★
- Circle K | Gas Station 0.33 mi · 3.5★
- Circle K | Car Wash 0.33 mi · 3.0★
- bp 0.33 mi · 3.6★
Operational Signals
- Per-Wash Price +1.00
- Wait Time +1.00
- Facility Cleanliness +1.00
- Staff +0.98
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Driven Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/driven-car-wash
WashIndex. "Driven Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/driven-car-wash.
"Driven Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/driven-car-wash.
@misc{washindex_car_wash_chains_driven_car_wash_2026,
title = {{Driven Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/driven-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 2,458 customer reviews of Driven Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 3 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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