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Chain Profile

Dirty Dog's Car Wash Tampa

A WashIndex operator profile assembled from 5,994 AI-extracted Google reviews across 10 locations in 3 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

dirtydogscarwash.com Express Tunnel

10 locations across 3 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Dirty Dog's Car Wash Tampa operates 10 locations across 3 states, anchored in Florida (6), Alabama (2), and Georgia (2). and carries a weighted-average Google rating of 4.77★ across 11,481 customer reviews.

Staff (+0.92) and facility cleanliness (+0.83) score most positively.

Membership cancellation friction is modest at 9.2% of membership-mentioning reviews; reviewer-reported vehicle damage is at 1.28% of reviews.

A significant chain-wide rating decline ran from April 2024 to June 2024 (3 months). The chain's monthly rolling average fell from a baseline of 4.83★ to a low of 4.27★ in May 2024. Review volume dropped roughly 74% from baseline over the same window (~356 reviews/month → ~93). 1 of 10 locations (10%) ran ≥1.5★ below their lifetime Google rating in the window — the dip was concentrated at a handful of sites. The deepest hits were at Kennesaw, GA.

The most common themes in 1–2★ reviews from the window were membership / cancellation friction (16% of 1–2★ reviews), vehicle damage (12% of 1–2★ reviews), staff conduct (12% of 1–2★ reviews), closed or non-operational (12% of 1–2★ reviews).

Review velocity climbed 90% from July 2025 to September 2025 — from ~356 reviews per month to ~675.

Locations
10
States Served
3
Total Reviews
11K
Avg Rating
4.77
Damage Rate
1.3%
Cancel Friction
9.2%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at Dirty Dog's Car Wash Tampa locations spans 28 months — from January 2024 through April 2026 — with 9,636 customer reviews captured across the chain in that window. That averages out to roughly 344 reviews per month, with peak monthly velocity hitting 945 in August 2025. Comparing the most recent 14 months to the earlier 14, review velocity is up sharply: an average of 446/month recently versus 242/month earlier (+84%).

Monthly rating shows modest variability — a chain mean of 4.75★ with a standard deviation of 0.22★. The best month, August 2025, hit 4.93★; the worst, May 2024, sat at 3.80★ — a 1.13★ spread between extremes, well within normal seasonal variation for a chain of this size.

What drove the dip. The rating decline ran 3 months, from April 2024 to June 2024. The chain's monthly rolling average fell from a baseline of 4.83★ to a low of 4.27★ in May 2024. Review volume collapsed in lockstep, down roughly 74% from the chain's baseline (~356 reviews/month) to ~93/month at the trough. 1 of 10 locations (10%) ran ≥1.5★ below their lifetime Google rating in the window — the dip was concentrated at a handful of sites, not isolated to a few problem sites. Deepest hits: Kennesaw, GA (2.71★ vs lifetime 4.9★).

Across the 1–2★ reviews in this window, the dominant complaint themes were membership / cancellation friction (16%), vehicle damage (12%), staff conduct (12%), closed or non-operational (12%). The mix — membership friction stacked with refund disputes, broken equipment, and references to non-operational sites — is a recognizable post-acquisition operational signature rather than a generic customer-service slip.

The most recent month (April 2026) closed at 4.62★ — 0.16★ below the trailing three-month average of 4.77★, suggesting the operational pressure is still actively playing out.

Monthly review volume

28 months
94570947323602024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Staff +0.92
  • Facility Cleanliness +0.83
  • Wash Quality +0.79
  • Wait Time +0.74
  • Per-Wash Price +0.49
  • Membership Value +0.46

Where customers complain

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
1.3%
Reviewer-reported vehicle damage
Membership Mention Rate
10.3%
Share of reviews discussing the program
Cancellation Friction
9.2%
Of mem-mentioning reviews
Upsell Pressure
0.5%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average Dirty Dog's Car Wash Tampa location operates in a market with 6.1 other car-wash businesses within a 1-mile radius — high trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 33.5 competitors within the 1–3 mile band and 82.7 within the 3–5 mile band, for a total of roughly 122 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 0 sites (0%) have no other car wash within 1 mile, 1 (10%) have 1–2 competitors at that range, 5 (50%) have 3–5, and 4 (40%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 5 within 1 mile, 29 within 3 miles, 25 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a Dirty Dog's Car Wash Tampa location is 4.40★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Kennesaw, GA (16 competitors within 1 mi, rating 4.9★); North Lauderdale, FL (9 competitors within 1 mi, rating 4.9★); Calhoun, GA (6 competitors within 1 mi, rating 4.4★). Least-competitive sites: Oxford, AL (1 within 1 mi, rating 4.6★); Birmingham, AL (4 within 1 mi, rating 4.7★); Brooksville, FL (4 within 1 mi, rating 4.7★).

Other car wash places within ring distances of each Dirty Dog's Car Wash Tampa location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
6.1
avg · median 5
Within 1 – 3 miles
33.5
avg · median 24
Within 3 – 5 miles
82.7
avg · median 24
03 Amenities Mentioned

What customers call out by name.

Free vacuums are the most-mentioned amenity at Dirty Dog's Car Wash Tampa locations, surfacing in 4.6% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes air dryers (1.5%), floor-mat cleaners (1.3%), paid vacuums (0.6%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Free Vacuums
4.6% of reviews
Air Dryer
1.5% of reviews
Floor-Mat Cleaner
1.3% of reviews
Paid Vacuums
0.6% of reviews
04 Geographic Footprint

States served.

Florida is the chain's heartland: 6 of 10 locations (60%) operate within the state, with 4 locations spread across 2 other states. Dirty Dog's Car Wash Tampa is geographically concentrated — operational risks, regulatory exposure, and local labor-market dynamics are dominated by one state, which has implications for both expansion strategy and resilience to state-specific shocks.

Review density per location varies meaningfully across the footprint: Georgia locations average 1,308 reviews each (highest in the network), while Alabama locations average 820 (lowest). That gap is a proxy for relative customer-traffic intensity at the state level — older, more-established markets tend to accumulate more reviews per site than newer expansion territories.

Customer ratings vary materially by state: Florida runs highest at 4.83★, while Alabama sits lowest at 4.61★ — a 0.22★ spread across the footprint. 1 state runs at least 0.15★ below the chain-wide weighted-average rating: Alabama (4.61★ vs chain mean 4.77★, 2 locations). Cross-state gaps of this magnitude usually reflect either localized operational issues (a problem district manager, regional vendor, or labor-market shock) or a concentration of recently-acquired sites that haven't yet stabilized — both worth investigating at the per-location level.

State Locations Total Reviews Avg Rating
Florida 6 7,225 4.83
Alabama 2 1,640 4.61
Georgia 2 2,616 4.71
05 Per-Location Drill-Down

Every site, scored.

Across the 10 Dirty Dog's Car Wash Tampa locations with scored review data, the median Google rating is 4.8★ and the chain-wide mean is 4.75★. Standard deviation across locations is 0.16★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 0 between 3.5–4.0★ (0%), 0 between 4.0–4.4★ (0%), and 10 at 4.4★ or higher (100%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Kennesaw, GA at 4.9★ (1,612 reviews). Lowest-rated: Calhoun, GA at 4.4★ — a 0.5★ spread between the chain's best and worst-performing sites. The busiest location by review volume is North Lauderdale, FL with 2,279 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

North Lauderdale, FL 1821 S State Rd 7
4.9 2,279 reviews Comp 9 / 82 / 278

Trade-Area Competitors

Within 1 mi 9 (4.7★)
1 – 3 mi 82 (4.7★)
3 – 5 mi 278 (4.7★)
Nearest competitors (≤ 1 mi)
  • Exprezo McNAB Chevron 0.04 mi · 4.4★
  • Car Wash 0.05 mi · 5.0★
  • Unique car wash llc 0.09 mi · 4.7★
  • LUV Car Wash 0.52 mi · 4.7★
  • Classic Collision 0.70 mi · 4.4★

Operational Signals

Damage rate 0.4%
Cancel friction 2.8%
Mem mention rate 6.6%
Scored reviews 1,620
Most-distinctive aspects
  • Staff +0.98
  • Wash Quality +0.95
  • Facility Cleanliness +0.94
  • Per-Wash Price +0.89

Monthly Review Velocity

2024-02 2026-04
Kennesaw, GA 1585 Crater Lake Dr
4.9 1,612 reviews Comp 16 / 44 / 91

Trade-Area Competitors

Within 1 mi 16 (4.3★)
1 – 3 mi 44 (4.7★)
3 – 5 mi 91 (4.7★)
Nearest competitors (≤ 1 mi)
  • Caliber Car Wash 0.36 mi · 4.8★
  • Classic Collision 0.39 mi · 4.3★
  • Hang car wash 0.41 mi
  • Hand Car Wash 0.41 mi · 4.0★
  • WS Car Wash 0.42 mi · 4.0★

Operational Signals

Damage rate 0.3%
Cancel friction 5.3%
Mem mention rate 9.8%
Scored reviews 958
Most-distinctive aspects
  • Staff +0.95
  • Wash Quality +0.91
  • Facility Cleanliness +0.83
  • Wait Time +0.78

Monthly Review Velocity

2024-01 2026-04
Oxford, AL 1826 US Hwy 78 E
4.6 1,454 reviews Comp 1 / 16 / 12

Trade-Area Competitors

Within 1 mi 1 (4.6★)
1 – 3 mi 16 (4.4★)
3 – 5 mi 12 (4.6★)
Nearest competitors (≤ 1 mi)
  • Raindrop Car Wash - Oxford 0.72 mi · 4.6★

Operational Signals

Damage rate 2.0%
Cancel friction 20.0%
Mem mention rate 10.9%
Scored reviews 503
Most-distinctive aspects
  • Staff +0.83
  • Facility Cleanliness +0.80
  • Equipment Working -0.67
  • Wash Quality +0.49

Monthly Review Velocity

2024-01 2026-04
Port Richey, FL 11909 US-19
4.9 1,336 reviews Comp 5 / 12 / 22

Trade-Area Competitors

Within 1 mi 5 (4.4★)
1 – 3 mi 12 (4.4★)
3 – 5 mi 22 (4.6★)
Nearest competitors (≤ 1 mi)
  • Smoke N Wash 0.35 mi · 4.2★
  • The Car Wash King 0.67 mi · 3.9★
  • Mister Car Wash 0.69 mi · 4.2★
  • MAD WAXER 0.71 mi · 4.8★
  • The Detail Authority 0.94 mi · 4.9★

Operational Signals

Damage rate 1.8%
Cancel friction 2.4%
Mem mention rate 11.2%
Scored reviews 741
Most-distinctive aspects
  • Facility Cleanliness +0.95
  • Staff +0.94
  • Wash Quality +0.86
  • Per-Wash Price +0.64

Monthly Review Velocity

2024-02 2026-04
Melbourne, FL 10 W New Haven Ave
4.8 1,111 reviews Comp 5 / 29 / 71

Trade-Area Competitors

Within 1 mi 5 (5.0★)
1 – 3 mi 29 (4.4★)
3 – 5 mi 71 (4.5★)
Nearest competitors (≤ 1 mi)
  • AAA MOBILE DETAILING/HANDYMAN SERVICES LLC 0.13 mi · 5.0★
  • Merinos Car Care 0.28 mi · 5.0★
  • A-Absolute Mobile Auto Detailing 0.30 mi · 4.8★
  • Dixon's Downtown Detailing 0.95 mi
  • Clean Sweep Detailing LLC 0.99 mi · 5.0★

Operational Signals

Damage rate 2.0%
Cancel friction 10.2%
Mem mention rate 13.0%
Scored reviews 454
Most-distinctive aspects
  • Wait Time +0.95
  • Staff +0.89
  • Facility Cleanliness +0.82
  • Wash Quality +0.72

Monthly Review Velocity

2024-01 2026-04
Tampa, FL 6301 E Hillsborough Ave
4.7 1,019 reviews Comp 6 / 74 / 281

Trade-Area Competitors

Within 1 mi 6 (3.8★)
1 – 3 mi 74 (4.7★)
3 – 5 mi 281 (4.8★)
Nearest competitors (≤ 1 mi)
  • Sunoco Gas Station @ Dee's Food Corner 0.07 mi · 4.2★
  • Pro-Clean Solutions 0.22 mi · 4.8★
  • Gert 0.43 mi
  • J's Mobile Detailing&CarWash 0.52 mi · 1.0★
  • Westshore Detail & Design Tampa Bay 0.66 mi · 5.0★

Operational Signals

Damage rate 2.5%
Cancel friction 30.8%
Mem mention rate 14.6%
Scored reviews 355
Most-distinctive aspects
  • Staff +0.67
  • Wait Time +0.62
  • Facility Cleanliness +0.53
  • Wash Quality +0.51

Monthly Review Velocity

2024-01 2026-04
Calhoun, GA 460 Hwy 53
4.4 1,004 reviews Comp 6 / 11 / 12

Trade-Area Competitors

Within 1 mi 6 (4.2★)
1 – 3 mi 11 (3.8★)
3 – 5 mi 12 (4.8★)
Nearest competitors (≤ 1 mi)
  • Parkway Car Wash 0.33 mi · 3.3★
  • Estelas Hand Carwash 0.35 mi · 5.0★
  • dhruv 0.36 mi
  • The Auto Spa 0.53 mi · 3.5★
  • Stroll-N-Shine Car Wash 0.68 mi · 4.4★

Operational Signals

Damage rate 1.9%
Cancel friction 7.1%
Mem mention rate 10.5%
Scored reviews 267
Most-distinctive aspects
  • Wait Time +1.00
  • Staff +0.82
  • Wash Quality +0.70
  • Facility Cleanliness +0.57

Monthly Review Velocity

2024-01 2026-04
Brooksville, FL 1163 S Broad St
4.7 915 reviews Comp 4 / 11 / 15

Trade-Area Competitors

Within 1 mi 4 (4.6★)
1 – 3 mi 11 (4.7★)
3 – 5 mi 15 (4.9★)
Nearest competitors (≤ 1 mi)
  • 7-Eleven Car Wash 0.22 mi
  • Mobile car wash 0.28 mi · 5.0★
  • Take 5 Car Wash 0.44 mi · 4.5★
  • Luke's Auto Detailing 0.68 mi · 4.2★

Operational Signals

Damage rate 2.8%
Cancel friction 9.9%
Mem mention rate 11.5%
Scored reviews 615
Most-distinctive aspects
  • Staff +0.86
  • Facility Cleanliness +0.69
  • Wash Quality +0.67
  • Wait Time +0.58

Monthly Review Velocity

2024-01 2026-04
Melbourne, FL 4539 W Eau Gallie Blvd
4.9 565 reviews Comp 5 / 37 / 25

Trade-Area Competitors

Within 1 mi 5 (4.1★)
1 – 3 mi 37 (4.6★)
3 – 5 mi 25 (4.8★)
Nearest competitors (≤ 1 mi)
  • BP 0.07 mi · 3.2★
  • Tint World 0.63 mi · 4.8★
  • T&C Auto Spa 0.83 mi · 3.6★
  • RRNS MOBILE DETAILING 0.94 mi
  • Stick to the Details Auto Detailing 0.95 mi · 4.9★

Operational Signals

Damage rate 0.3%
Cancel friction 8.7%
Mem mention rate 14.0%
Scored reviews 328
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wash Quality +0.92
  • Wait Time +0.88

Monthly Review Velocity

2024-07 2026-04
Birmingham, AL 100 Resource Center Pkwy
4.7 186 reviews Comp 4 / 19 / 20

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 19 (4.6★)
3 – 5 mi 20 (4.6★)
Nearest competitors (≤ 1 mi)
  • Tint World 0.13 mi · 4.8★
  • Mister Car Wash 0.23 mi · 3.9★
  • Take 5 Car Wash 0.58 mi · 4.3★
  • 3 Minute Express Wash 0.59 mi · 4.2★

Operational Signals

Damage rate 2.0%
Cancel friction 4.5%
Mem mention rate 14.4%
Scored reviews 153
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.86
  • Wash Quality +0.76
  • Equipment Working -0.64

Monthly Review Velocity

2025-02 2026-04

About this profile

Every operating-quality signal on this page is derived from 5,994 customer reviews of Dirty Dog's Car Wash Tampa locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 1 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open Dirty Dog's Car Wash Tampa on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.