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Chain Profile

Crystal Clean Car Wash

Crystal Clean Car Wash is a 7-location in-bay automatic chain operating across 2 US states. Across 3,411 Google reviews, the chain carries a weighted 4.22★ rating and a 3.6% reviewer-reported damage rate.

crystalcleancarwash.com In-Bay Automatic

Data updated · May 24, 2026

Key findings

  • 7 in-bay automatic locations across 2 US states (largest footprint in Texas).
  • 4.22★ weighted rating across 3,411 customer reviews; damage rate 3.6%.
  • Built from 420 AI-extracted Google reviews scored across 55 dimensions.

7 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Crystal Clean Car Wash's operating signals sit close to chain-category norms across damage, cancel friction, and rating. Across 420 AI-extracted reviews from 7 sites, none of the headline operating signals deviate sharply from chain-category norms. Per-location detail near the bottom of the page shows the within-chain variance — usually wider than the chain-wide aggregates suggest.

On the positive side, staff runs at +0.62. Complaints cluster around equipment reliability (-0.36). 3,411 Google reviews drive the analysis, 420 AI-extracted across 55 dimensions.

Pricing varies across Crystal Clean Car Wash's footprint. Across the 7 of 7 Crystal Clean Car Wash locations with published pricing: median single car wash $12 (range $8–$17.99) — moderate variation across markets.

$$ Pricing

How much does a Crystal Clean Car Wash car wash cost?

Published menu pricing across Crystal Clean Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 7 of 7 tracked locations have usable published pricing (100% coverage).

Single Wash
$12
median · range $8–$17.99 · 7 locations tracked
Single wash menu at Crystal Clean Car Wash
1 Express Clean 2 locations $12 ($8–$12)
2 Deluxe Clean 2 locations $13 ($9–$13)
3 Crystal Clean 2 locations $15 ($10–$15)
4 Regular Wash 3 locations $17.99
5 Deluxe Wash 4 locations $21.99 ($11–$21.99)
6 Super Wash 2 locations $27.99
7 Head Light Restoration 3 locations $50

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Crystal Clean Car Wash

How many locations does Crystal Clean Car Wash have?

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Crystal Clean Car Wash operates 7 car wash locations across 2 states.

What is the average customer rating at Crystal Clean Car Wash?

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Crystal Clean Car Wash's review-weighted average rating is 4.22★ across 3,411 Google reviews from 7 locations.

What is Crystal Clean Car Wash's damage rate?

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3.6% of reviewers mention damage to their vehicle at Crystal Clean Car Wash, based on WashIndex's LLM extraction of 420 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Crystal Clean Car Wash?

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Crystal Clean Car Wash is predominantly an In-Bay Automatic chain, with secondary presence in Full Service.

What do customers like most about Crystal Clean Car Wash?

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Across 420 AI-extracted Google reviews, Crystal Clean Car Wash customers most often praise friendly, helpful staff, the quality of the wash, and value for the price. The strongest signal is staff interactions, cited positively in 156 reviews (net sentiment +0.62 on a -1 to +1 scale). A representative review: "Great staff, cheesy but still fun car looked great."

What are common complaints about Crystal Clean Car Wash?

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The most common complaints about Crystal Clean Car Wash center on broken or poorly-maintained equipment. The strongest negative signal is equipment reliability, cited critically in 58 reviews (net sentiment -0.36 on a -1 to +1 scale). A representative review: "I was literally inside and it stopped soap all over my truck🤦"

Where does Crystal Clean Car Wash have the most locations?

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Crystal Clean Car Wash's largest state by location count is Texas with 4 sites (averaging 4.27★ across 1,923 reviews).

How much does a Crystal Clean Car Wash car wash cost?

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Single-wash prices at Crystal Clean Car Wash locations range from $8 to $17.99, with a median of $12 across 7 locations that publish their pricing - moderate variation across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.
Locations
7
States Served
2
Total Reviews
3K
Avg Rating
4.22
Damage Rate
3.6%
Cancel Friction
0.0%
of mem-mentioning reviews
01 Trends Over Time

How have Crystal Clean Car Wash ratings and review volume trended over time?

28 months of monthly tracking, 3,411 reviews. The two charts below — volume bars and rating line — are best read together: they show whether quality and flow are aligned or diverging.

Monthly review volume

28 months
3929201002024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Crystal Clean Car Wash

Staff
+0.62
Wash Quality
+0.32
Wait Time
+0.26
Per-Wash Price
+0.19

Where customers complain about Crystal Clean Car Wash

Equipment Working
-0.36

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
3.6%
Reviewer-reported vehicle damage
Membership Mention Rate
0.7%
Share of reviews discussing the program
Cancellation Friction
0.0%
Of mem-mentioning reviews
Upsell Pressure
0.2%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Crystal Clean Car Wash face at each site?

Per-site trade-area competition: 9.6 within 1 mile on average, 40.6 within 3. Useful for understanding which sites operate in competitive deserts vs. high-density markets.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
9.6
avg · median 9
Within 1 – 3 miles
40.6
avg · median 41
Within 3 – 5 miles
68.6
avg · median 64
03 Amenities Mentioned

What amenities do customers mention at Crystal Clean Car Wash?

The breakdown below ranks the amenities customers cite most often, with their mention rate across 420 reviews.

Paid Vacuums
2.9% of reviews
Dog Wash
2.9% of reviews
Air Dryer
2.4% of reviews
Hand Dry
2.4% of reviews
Free Vacuums
0.7% of reviews
Markets Where Crystal Clean Car Wash operates

Which metros and cities does Crystal Clean Car Wash have locations in?

Crystal Clean Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Crystal Clean Car Wash's position alongside every other operator.

Cities (4)
04 Geographic Footprint

Which states does Crystal Clean Car Wash operate in?

7 locations across 2 states. anchored in Texas (4) and California (3). State-level rating column shows operating-quality dispersion across geographies.

State Locations Total Reviews Avg Rating
Texas 4 1,923 4.27
California 3 1,488 4.16
05 Per-Location Drill-Down

What are the top Crystal Clean Car Wash locations by review volume?

All 7 Crystal Clean Car Wash locations. Expand any row to see the site's competitor rings, monthly velocity, and per-aspect sentiment.

Austin, TX 4809 S Congress Ave City › Metro ›
4.4 1,410 reviews Comp 10 / 50 / 101

Trade-Area Competitors

Within 1 mi 10 (4.1★)
1 – 3 mi 50 (4.1★)
3 – 5 mi 101 (4.1★)
Nearest competitors (≤ 1 mi)
  • Perfection Auto Detailing 0.23 mi · 4.9★
  • Classic Collision 0.26 mi · 4.4★
  • Keep clean ATX Mobile Detailing Services 0.27 mi · 5.0★
  • ALSET Auto 0.39 mi · 4.8★
  • Carwash 0.77 mi · 3.0★

Operational Signals

Damage rate 2.1%
Cancel friction
Mem mention rate 0.5%
Scored reviews 187
Most-distinctive aspects
  • Staff +0.92
  • Facility Cleanliness +0.64
  • Wash Quality +0.53
  • Per-Wash Price +0.46

Monthly Review Velocity

2024-01 2026-04
National City, CA 2550 E Plaza Blvd
4.2 694 reviews Comp 8 / 53 / 94

Trade-Area Competitors

Within 1 mi 8 (4.9★)
1 – 3 mi 53 (4.3★)
3 – 5 mi 94 (4.2★)
Nearest competitors (≤ 1 mi)
  • LUV Car Wash - E Plaza Blvd 0.25 mi · 4.6★
  • Super Star Car Wash - Palm Ave & Plaza Blvd 0.49 mi · 4.6★
  • Bee Da Cleanest 0.66 mi
  • Julian Yacht Care 0.73 mi · 5.0★
  • Block Auto Repair 0.84 mi · 5.0★

Operational Signals

Damage rate 5.0%
Cancel friction
Mem mention rate 1.7%
Scored reviews 60
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.39
  • Wash Quality +0.34
  • Wait Time +0.27

Monthly Review Velocity

2024-01 2026-04
El Cajon, CA 111 S 1st St City › Metro ›
4.0 478 reviews Comp 19 / 45 / 78

Trade-Area Competitors

Within 1 mi 19 (4.5★)
1 – 3 mi 45 (4.6★)
3 – 5 mi 78 (4.6★)
Nearest competitors (≤ 1 mi)
  • S & S Window Tinting 0.20 mi · 4.9★
  • SuperDustyCarwash& Detailing 0.24 mi · 4.0★
  • Habibi Shine Car detailing 0.28 mi
  • Falcon Mobile Detailing Services 0.36 mi
  • Genie Car Wash 0.48 mi · 4.6★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 47
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness -1.00
  • Wait Time +0.71
  • Per-Wash Price +0.45

Monthly Review Velocity

2024-01 2026-04
Imperial Beach, CA 1158 Palm Ave
4.3 316 reviews Comp 14 / 38 / 31

Trade-Area Competitors

Within 1 mi 14 (4.6★)
1 – 3 mi 38 (4.2★)
3 – 5 mi 31 (4.4★)
Nearest competitors (≤ 1 mi)
  • All American Carwash 0.00 mi · 4.2★
  • 43rd Wash & Wax IB 0.08 mi · 4.9★
  • Coastal Glow Auto Spa 0.11 mi · 5.0★
  • Foamyways 0.22 mi
  • Soapy Joe's Car Wash - Palm Ave, Imperial Beach 0.26 mi · 4.7★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 34
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.70
  • Wash Quality +0.52
  • Wait Time +0.33

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 8714 Marbach Rd City › Metro ›
4.0 303 reviews Comp 9 / 30 / 61

Trade-Area Competitors

Within 1 mi 9 (3.6★)
1 – 3 mi 30 (4.2★)
3 – 5 mi 61 (4.2★)
Nearest competitors (≤ 1 mi)
  • Club Car Wash 0.13 mi · 4.2★
  • The Wash Tub 0.21 mi · 3.9★
  • Spot - Free Car Wash 0.32 mi · 2.8★
  • H-E-B Fuel 0.37 mi · 4.4★
  • H.E.B Wash 0.37 mi · 3.2★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 35
Most-distinctive aspects
  • Wait Time -1.00
  • Facility Cleanliness +1.00
  • Equipment Working -0.67
  • Staff +0.60

Monthly Review Velocity

2024-01 2026-03
Cedar Park, TX 1402 W Whitestone Blvd City › Metro ›
4.1 154 reviews Comp 3 / 41 / 51

Trade-Area Competitors

Within 1 mi 3 (4.8★)
1 – 3 mi 41 (4.4★)
3 – 5 mi 51 (4.4★)
Nearest competitors (≤ 1 mi)
  • Mister Car Wash 0.13 mi · 4.3★
  • Blue Ocean Auto Spa - PPF Paint Protection Film, Ceramic Coatings, Window Tint and Car Detailing 0.70 mi · 5.0★
  • Texas Forged Auto Spa 0.73 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 15
Most-distinctive aspects
  • Wash Quality +1.00
  • Staff -1.00
  • Facility Cleanliness +1.00
  • Equipment Working +0.33

Monthly Review Velocity

2024-01 2026-03
San Antonio, TX 10779 Potranco Rd City › Metro ›
2.8 56 reviews Comp 4 / 27 / 64

Trade-Area Competitors

Within 1 mi 4 (4.2★)
1 – 3 mi 27 (4.1★)
3 – 5 mi 64 (4.3★)
Nearest competitors (≤ 1 mi)
  • H-E-B Fuel 0.05 mi · 4.5★
  • The Wash Tub 0.22 mi · 3.9★
  • GO Car Wash 0.80 mi · 4.3★
  • Vivid Rides 0.88 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 42
Most-distinctive aspects
  • Wait Time -1.00
  • Staff -0.67
  • Equipment Working -0.64
  • Per-Wash Price -0.60

Monthly Review Velocity

2024-03 2026-03
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Crystal Clean Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/crystal-clean-car-wash
Chicago
WashIndex. "Crystal Clean Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/crystal-clean-car-wash.
MLA
"Crystal Clean Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/crystal-clean-car-wash.
BibTeX
@misc{washindex_car_wash_chains_crystal_clean_car_wash_2026,
  title  = {{Crystal Clean Car Wash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/crystal-clean-car-wash},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 420 customer reviews of Crystal Clean Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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