Colonial Car Wash
Colonial Car Wash is a 1-state full service operator running 5 US locations, with its largest footprint in New York. The chain's weighted rating fell 0.50 stars (3.73★ → 3.23★) starting 2025-04.
Data updated · May 24, 2026
Key findings
- 5 full service locations across 1 US state (largest footprint in New York).
- Weighted rating drifted from 3.73★ to 3.23★ starting 2025-04 — a sustained chain-wide decline.
- Built from 130 AI-extracted Google reviews scored across 55 dimensions.
5 locations across 1 states · dot size scales with review volume
Colonial Car Wash is in a measurable rating drift. Rating fell from 3.73★ to 3.23★ starting 2025-04, with membership the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
908 customer reviews underpin the chain-wide read, 130 of them AI-extracted across 55 dimensions.
About Colonial Car Wash
How many locations does Colonial Car Wash have?
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What is the average customer rating at Colonial Car Wash?
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What is Colonial Car Wash's damage rate?
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What format of car wash is Colonial Car Wash?
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Where does Colonial Car Wash have the most locations?
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How easy is it to cancel a Colonial Car Wash membership?
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How have Colonial Car Wash ratings and review volume trended over time?
The trends chart below is the section to read first for a chain in active drift. The rating fell from 3.73★ to 3.23★ starting 2025-04. Watch for whether monthly review volume tracks alongside the rating drop (indicating customer-mix shift) or stays steady (indicating operating-quality shift).
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Colonial Car Wash
- Staff
- +0.13
Where customers complain about Colonial Car Wash
- Per-Wash Price
- -0.35
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Colonial Car Wash face at each site?
Trade-area competitive density at Colonial Car Wash sites averages 8.4 car washes within 1 mile and 26.8 within 3. In a drift scenario, dense competitive sets accelerate customer-switching when quality slips.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Colonial Car Wash?
Amenities most frequently mentioned in Colonial Car Wash reviews — useful context for the drift, since amenity-related complaints often surface when broader quality slips.
Which metros and cities does Colonial Car Wash have locations in?
Colonial Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Colonial Car Wash's position alongside every other operator.
Which states does Colonial Car Wash operate in?
Colonial Car Wash's 5-location footprint spans 1 state; concentrated in New York (5). The drift may or may not be uniform across the footprint — the state-level breakdown below is the first cut on geographic attribution.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| New York | 5 | 908 | 3.88 |
What are the top Colonial Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
4.0 297 reviews 1 / 24 / 38
Trade-Area Competitors
- REDEFINE AUTO DETAILING, LLC 0.35 mi · 5.0★
Operational Signals
- Equipment Working -0.82
- Facility Cleanliness +0.33
- Wash Quality +0.30
- Staff +0.29
Monthly Review Velocity
3.8 238 reviews 8 / 27 / 23
Trade-Area Competitors
- Express Detail Shop 0.01 mi
- Magic Touch Auto Care Detailing 0.38 mi · 1.6★
- Spray Bedliners Upstate NY 0.49 mi · 4.9★
- GENX Customz and Auto Spa 0.49 mi · 4.8★
- Eternal Shine Detailing 0.74 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Equipment Working -1.00
- Membership Value -0.50
- Wash Quality -0.35
Monthly Review Velocity
4.1 224 reviews 13 / 28 / 14
Trade-Area Competitors
- Chrisler Automotive Group LLC. 0.33 mi · 4.1★
- Spitshine Mobile Detailing 0.40 mi · 5.0★
- Elevated Detailing 0.50 mi · 5.0★
- Khafaga Motors 0.56 mi · 5.0★
- Greco's Laser Wash 0.68 mi · 3.8★
Operational Signals
- Equipment Working -1.00
- Membership Value -0.67
- Per-Wash Price -0.50
- Wash Quality -0.43
Monthly Review Velocity
3.3 108 reviews 2 / 34 / 19
Trade-Area Competitors
- A1 Auto Spa Mobile Detailing 0.38 mi · 5.0★
- Prime Shine Detailing 0.78 mi
Operational Signals
- Wait Time +1.00
- Staff -1.00
- Per-Wash Price -0.80
- Equipment Working -0.75
Monthly Review Velocity
3.7 41 reviews 18 / 21 / 19
Trade-Area Competitors
- State Street Car Wash - Schenectady 0.21 mi · 4.6★
- A+ mobile detailing 0.24 mi · 5.0★
- One stop car shop 0.43 mi · 3.8★
- Luxe Detailing Lab 0.43 mi · 4.9★
- Limitless Auto Care Centre 0.51 mi
Operational Signals
- Wait Time +1.00
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Membership Value -0.50
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Colonial Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/colonial-car-wash
WashIndex. "Colonial Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/colonial-car-wash.
"Colonial Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/colonial-car-wash.
@misc{washindex_car_wash_chains_colonial_car_wash_2026,
title = {{Colonial Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/colonial-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 130 customer reviews of Colonial Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
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