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Cloud10 smartwash

Cloud10 smartwash is a 9-location express tunnel chain operating across 2 US states. Across 3,843 Google reviews, the chain carries a weighted 4.55★ rating and a 3.0% reviewer-reported damage rate.

cloud10smartwash.com Express Tunnel

Data updated · September 26, 2026

Key findings

  • 9 express tunnel locations across 2 US states (largest footprint in Pennsylvania).
  • 4.55★ weighted rating across 3,843 customer reviews; damage rate 3.0%.
  • Built from 1,687 AI-extracted Google reviews scored across 55 dimensions.

9 locations across 2 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Among tracked chains, Cloud10 smartwash reads as US-norm-typical on operating-quality signals. 9 express tunnel sites across 2 states; anchored in Pennsylvania (7) and New Jersey (2). Rating 4.55★ chain-wide. The aspect grid and per-location detail below carry the more distinctive cuts.

Staff (+0.79) is the chain's brightest aspect signal. Equipment reliability (-0.26) is the sharpest complaint cluster. 3,843 Google reviews drive the analysis, 1,687 AI-extracted across 55 dimensions.

Pricing varies across Cloud10 smartwash's footprint. Across the 7 of 9 Cloud10 smartwash locations with published pricing: median single car wash $15.94 (range $15.09–$29.47), median unlimited membership $30.99 per month (range $30.99 to $37.99 per month) — moderate variation across markets on the membership side. Cheapest tier tracked at any Cloud10 smartwash: $30.99 per month at Cloud10 smartwash (10 Plus Smartwash).

$$ Pricing

How much does a Cloud10 smartwash car wash cost?

Published menu pricing across Cloud10 smartwash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 7 of 9 tracked locations have usable published pricing (78% coverage).

Single Wash
$15.94
median · range $15.09–$29.47 · 5 locations tracked
Unlimited Membership
$30.99 per month
median · range $30.99–$37.99 per month · 5 programs tracked
Unlimited membership tiers at Cloud10 smartwash
1 10 Plus Smartwash 3 locations $30.99 per mo
2 CLOUDClub Smartsaver - Fusion Graphene 2 locations $35.99 per mo
3 Ultra 10 Smartwash 4 locations $38.99 per mo ($37.99–$38.99)
Single wash menu at Cloud10 smartwash
1 10 Plus Smartwash 3 locations $15.94 ($15.09–$15.94)
2 Ultra 10 Smartwash 4 locations $19.70 ($17.92–$19.70)
3 Fusion Graphene Smartwash 2 locations $29.47 ($25.47–$46.99)

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Cloud10 smartwash

How many locations does Cloud10 smartwash have?

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Cloud10 smartwash operates 9 car wash locations across 2 states.

What is the average customer rating at Cloud10 smartwash?

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Cloud10 smartwash's review-weighted average rating is 4.55★ across 3,843 Google reviews from 9 locations.

What is Cloud10 smartwash's damage rate?

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3.0% of reviewers mention damage to their vehicle at Cloud10 smartwash, based on WashIndex's LLM extraction of 1,687 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Cloud10 smartwash?

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Cloud10 smartwash is predominantly an Express Tunnel chain, with secondary presence in Full Service.

What do customers like most about Cloud10 smartwash?

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Across 1,687 AI-extracted Google reviews, Cloud10 smartwash customers most often praise friendly, helpful staff, short wait times, and clean facilities. The strongest signal is staff interactions, cited positively in 655 reviews (net sentiment +0.79 on a -1 to +1 scale). A representative review: "I love coming to this place, The vacuums really sucks in a good way and service is always good."

What are common complaints about Cloud10 smartwash?

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The most common complaints about Cloud10 smartwash center on broken or poorly-maintained equipment and pricing perceived as too high for what's delivered. The strongest negative signal is equipment reliability, cited critically in 76 reviews (net sentiment -0.26 on a -1 to +1 scale). A representative review: "I spent $21 n equipment was dirty w/ a dog smell in vaccuums."

Where does Cloud10 smartwash have the most locations?

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Cloud10 smartwash's largest state by location count is Pennsylvania with 7 sites (averaging 4.59★ across 3,071 reviews).

How easy is it to cancel a Cloud10 smartwash membership?

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9.0% of Cloud10 smartwash reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a Cloud10 smartwash car wash cost?

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Single-wash prices at Cloud10 smartwash locations range from $15.09 to $29.47, with a median of $15.94 across 5 locations that publish their pricing - moderate variation across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.

How much does a Cloud10 smartwash unlimited membership cost?

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Cloud10 smartwash's unlimited membership tiers range from $30.99 per month to $37.99 per month, with a median of $30.99 per month across 5 location-tier combinations tracked - moderate variation across markets. The cheapest tier tracked at any Cloud10 smartwash location is $30.99 per month (10 Plus Smartwash); the most expensive tracked is $37.99 per month (Ultra 10 Smartwash).

Where can I find the cheapest Cloud10 smartwash membership?

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The cheapest unlimited membership tier tracked at any Cloud10 smartwash location is $30.99 per month at Cloud10 smartwash (10 Plus Smartwash). Because Cloud10 smartwash pricing varies across markets, the same tier name can be priced differently at different locations.
Locations
9
States Served
2
Total Reviews
4K
Avg Rating
4.55
Damage Rate
3.0%
See leaderboard →
Cancel Friction
9.0%
of mem-mentioning reviews
01 Trends Over Time

How have Cloud10 smartwash ratings and review volume trended over time?

30 months of monthly tracking, 3,843 reviews. The two charts below — volume bars and rating line — are best read together: they show whether quality and flow are aligned or diverging.

Monthly review volume

30 months
2191641105502024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-042026-06

What customers love about Cloud10 smartwash

Staff
+0.79
Wait Time
+0.78
Facility Cleanliness
+0.75
Wash Quality
+0.68
Membership Value
+0.26

Where customers complain about Cloud10 smartwash

Equipment Working
-0.26
Per-Wash Price
-0.24

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
3.0%
Reviewer-reported vehicle damage
Industry avg 1.9% · 1.5× avg — worse
Membership Mention Rate
9.2%
Share of reviews discussing the program
Industry avg 10.9% · below avg
Cancellation Friction
9.0%
Of mem-mentioning reviews
Industry avg 12.6%
Upsell Pressure
0.2%
Reviewer complaints about pushy sales
Industry avg 0.7% · 0.2× avg — better

Industry averages are review-weighted across the WashIndex chain dataset (cancellation friction over chains with 200+ membership-discussing reviews, matching the leaderboard). Lower is better for damage, cancellation friction, and upsell pressure; membership mention rate reflects program engagement. Better/worse calls appear only for chains above the leaderboards’ minimum sample sizes.

02 Competitive Landscape

How much competition does Cloud10 smartwash face at each site?

Cloud10 smartwash sites operate against an average of 3.9 car washes within 1 mile and 25.4 within 3. The cards below show per-ring averages and medians; the per-location table shows the variance across sites.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
3.9
avg · median 3
Within 1 – 3 miles
25.4
avg · median 25
Within 3 – 5 miles
42.9
avg · median 40
03 Amenities Mentioned

What amenities do customers mention at Cloud10 smartwash?

The breakdown below ranks the amenities customers cite most often, with their mention rate across 1,687 reviews.

Free Vacuums
14.3% of reviews
Floor-Mat Cleaner
7.3% of reviews
Air Dryer
3.3% of reviews
Tire Shine
2.6% of reviews
Paid Vacuums
1.5% of reviews
Ceramic Spray
0.9% of reviews
Hand Dry
0.8% of reviews
Underbody Wash
0.6% of reviews
Competitor set

Alternatives to Cloud10 smartwash

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Cloud10 smartwash operate in?

9 locations across 2 states. anchored in Pennsylvania (7) and New Jersey (2). State-level rating column shows operating-quality dispersion across geographies.

State Locations Total Reviews Avg Rating
Pennsylvania 7 3,071 4.59
New Jersey 2 772 4.41
05 Per-Location Drill-Down

What are the top Cloud10 smartwash locations by review volume?

Site-level breakdown below. Each expandable row carries the site's own monthly review velocity, competitive landscape, and aspect-level pattern.

Hampden Township, PA 6040 US-11
4.8 924 reviews Comp 2 / 25 / 33

Trade-Area Competitors

Within 1 mi 2 (4.8★)
1 – 3 mi 25 (4.5★)
3 – 5 mi 33 (4.4★)
Nearest competitors (≤ 1 mi)
  • Shiners Automotive Detailing 0.61 mi · 4.9★
  • Matt Bower Auto Detailing 0.83 mi · 4.6★

Operational Signals

Damage rate 1.5%
Cancel friction 4.7%
Mem mention rate 10.8%
Scored reviews 593
Most-distinctive aspects
  • Staff +0.86
  • Wash Quality +0.86
  • Wait Time +0.85
  • Facility Cleanliness +0.82

Monthly Review Velocity

2024-03 2026-06
Wilkes-Barre, PA 150 Wilkes-Barre Blvd
4.5 843 reviews Comp 9 / 40 / 26

Trade-Area Competitors

Within 1 mi 9 (4.0★)
1 – 3 mi 40 (4.4★)
3 – 5 mi 26 (4.0★)
Nearest competitors (≤ 1 mi)
  • Mike D’s Detailing Service 0.29 mi
  • DR Auto Care 0.29 mi
  • Baez Car Wash 0.38 mi · 4.7★
  • Astro Car Wash 0.42 mi · 4.0★
  • Sheetz 0.80 mi · 3.0★

Operational Signals

Damage rate 3.4%
Cancel friction 9.1%
Mem mention rate 8.3%
Scored reviews 266
Most-distinctive aspects
  • Wait Time +0.88
  • Staff +0.73
  • Wash Quality +0.69
  • Facility Cleanliness +0.60

Monthly Review Velocity

2024-01 2026-06
Sewell, NJ 510 Woodbury Glassboro Rd
4.4 743 reviews Comp 4 / 15 / 28

Trade-Area Competitors

Within 1 mi 4 (4.8★)
1 – 3 mi 15 (4.7★)
3 – 5 mi 28 (4.3★)
Nearest competitors (≤ 1 mi)
  • CDC Detailing LLC 0.62 mi · 5.0★
  • Living Luxury Auto Detailing 0.66 mi · 5.0★
  • D Squared Detailing 0.66 mi · 5.0★
  • Rod 1 Shop LLC 0.77 mi · 4.2★

Operational Signals

Damage rate 2.8%
Cancel friction 14.3%
Mem mention rate 11.2%
Scored reviews 250
Most-distinctive aspects
  • Wait Time +0.78
  • Staff +0.68
  • Facility Cleanliness +0.56
  • Wash Quality +0.54

Monthly Review Velocity

2024-01 2026-06
Wormleysburg, PA 950 N Front St
4.4 622 reviews Comp 3 / 37 / 40

Trade-Area Competitors

Within 1 mi 3 (4.4★)
1 – 3 mi 37 (4.2★)
3 – 5 mi 40 (4.1★)
Nearest competitors (≤ 1 mi)
  • BIGZ DETAILING 0.52 mi · 5.0★
  • Sheetz 0.72 mi · 3.1★
  • Elite Auto Revive Mobile Detailing 1.00 mi · 5.0★

Operational Signals

Damage rate 7.0%
Cancel friction —
Mem mention rate 5.4%
Scored reviews 129
Most-distinctive aspects
  • Wait Time +0.83
  • Per-Wash Price -0.70
  • Staff +0.68
  • Membership Value +0.50

Monthly Review Velocity

2024-01 2026-06
Wyoming, PA 2004 Wyoming Ave
4.7 342 reviews Comp 4 / 24 / 48

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 24 (4.2★)
3 – 5 mi 48 (4.1★)
Nearest competitors (≤ 1 mi)
  • Avid Detailing 0.70 mi
  • T & G Auto Sales 0.89 mi · 4.0★
  • River Road Car Wash 0.90 mi · 3.9★
  • Braulio Detailing & Auto Body 0.99 mi · 5.0★

Operational Signals

Damage rate 3.8%
Cancel friction —
Mem mention rate 4.4%
Scored reviews 182
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.77
  • Wash Quality +0.67
  • Wait Time +0.50

Monthly Review Velocity

2024-01 2026-06
Hatboro, PA 4290 Davisville Rd
4.1 139 reviews Comp 3 / 26 / 71

Trade-Area Competitors

Within 1 mi 3 (5.0★)
1 – 3 mi 26 (4.6★)
3 – 5 mi 71 (4.8★)
Nearest competitors (≤ 1 mi)
  • Skip to the Details 0.70 mi
  • Luxlife Dry Ice Detailing DBA Auto Source Enterprises 0.72 mi · 5.0★
  • Mansory detailing 0.75 mi · 5.0★

Operational Signals

Damage rate 4.4%
Cancel friction —
Mem mention rate 8.8%
Scored reviews 114
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.73
  • Wait Time +0.71
  • Per-Wash Price -0.67

Monthly Review Velocity

2025-12 2026-06
Wilkes-Barre Township, PA 938 Wilkes Barre Township Blvd
4.7 117 reviews Comp 4 / 30 / 41

Trade-Area Competitors

Within 1 mi 4 (4.2★)
1 – 3 mi 30 (4.2★)
3 – 5 mi 41 (4.4★)
Nearest competitors (≤ 1 mi)
  • RAINBOX CAR WASH 0.15 mi
  • AUTOGEEK-WB, LLC 0.76 mi · 4.7★
  • carsbyjeremy 0.80 mi
  • Hydro Mobile Wash 0.91 mi · 3.6★

Operational Signals

Damage rate 2.4%
Cancel friction —
Mem mention rate 12.0%
Scored reviews 83
Most-distinctive aspects
  • Staff +0.87
  • Wash Quality +0.74
  • Facility Cleanliness +0.67
  • Equipment Working -0.60

Monthly Review Velocity

2025-03 2026-06
Camp Hill, PA 3556 Gettysburg Rd
4.8 84 reviews Comp 3 / 18 / 63

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 18 (4.2★)
3 – 5 mi 63 (4.4★)
Nearest competitors (≤ 1 mi)
  • Detailed by Dave Auto Detailing & Coatings 0.07 mi · 5.0★
  • Capital City Car Wash 0.41 mi · 3.8★
  • J & A Cleaning Services INC 0.55 mi · 4.8★

Operational Signals

Damage rate 3.6%
Cancel friction —
Mem mention rate 8.9%
Scored reviews 56
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Membership Value -1.00

Monthly Review Velocity

2026-04 2026-06
Sewell, NJ Timberline Shopping Center
4.7 29 reviews Comp 3 / 14 / 36

Trade-Area Competitors

Within 1 mi 3 (5.0★)
1 – 3 mi 14 (4.7★)
3 – 5 mi 36 (4.5★)
Nearest competitors (≤ 1 mi)
  • Living Luxury Auto Detailing 0.57 mi · 5.0★
  • D Squared Detailing 0.57 mi · 5.0★
  • Jpg.Detailing 0.72 mi · 5.0★

Operational Signals

Damage rate —
Cancel friction —
Mem mention rate —
Scored reviews 14
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Wait Time +1.00
  • Equipment Working -1.00
  • Facility Cleanliness +1.00

Monthly Review Velocity

2025-10 2026-06
Cite this page

Data as of 2026-09-26. Pick a format and click Copy.

APA
WashIndex. (2026, September 26). Cloud10 smartwash — WashIndex operator profile. https://washindex.com/car-wash-chains/cloud10-smartwash
Chicago
WashIndex. "Cloud10 smartwash — WashIndex operator profile." WashIndex. Last modified September 26, 2026. https://washindex.com/car-wash-chains/cloud10-smartwash.
MLA
"Cloud10 smartwash — WashIndex operator profile." WashIndex, Sep. 26, 2026, https://washindex.com/car-wash-chains/cloud10-smartwash.
BibTeX
@misc{washindex_car_wash_chains_cloud10_smartwash_2026,
  title  = {{Cloud10 smartwash — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {Sep},
  url    = {https://washindex.com/car-wash-chains/cloud10-smartwash},
  urldate = {2026-09-26},
}

About this profile

Every operating-quality signal on this page is derived from 1,687 customer reviews of Cloud10 smartwash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

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