Charlie's Car Wash
Charlie's Car Wash operates 14 express tunnel locations across 4 US states, anchored in Kansas. Its reviewer-reported vehicle damage rate runs at 5.7% — 2.4× the 2.4% chain-category median, measurable across 1,322 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 14 express tunnel locations across 4 US states (largest footprint in Kansas).
- Reviewer-reported damage rate at 5.7% — 2.4× the 2.4% chain-category median.
- Built from 1,322 AI-extracted Google reviews scored across 55 dimensions.
14 locations across 4 states · dot size scales with review volume
Damage complaints cluster more sharply for Charlie's Car Wash than for typical chain-category peers. 5.7% of 1,322 AI-extracted reviews mention vehicle damage — vs. 2.4% chain-category median. Damage-claim density is a leading indicator for fleet liability and brand-trust erosion; the section below shows the per-location distribution.
Customers also flag equipment reliability (-0.45) as a friction point. Staff runs most positive (+0.44), which softens the brand-trust impact of the damage cluster. 8,933 reviews back the analysis, 1,322 AI-extracted across 55 dimensions.
About Charlie's Car Wash
How many locations does Charlie's Car Wash have?
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What is the average customer rating at Charlie's Car Wash?
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What is Charlie's Car Wash's damage rate?
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What format of car wash is Charlie's Car Wash?
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What do customers like most about Charlie's Car Wash?
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What are common complaints about Charlie's Car Wash?
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Where does Charlie's Car Wash have the most locations?
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How easy is it to cancel a Charlie's Car Wash membership?
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How have Charlie's Car Wash ratings and review volume trended over time?
Trends data spans 28 months and 8,933 reviews. The rating chart below shows whether the damage cluster has worsened over time or held steady — and the volume chart shows whether customer flow has reacted.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Charlie's Car Wash
- Facility Cleanliness
- +0.64
- Staff
- +0.44
- Wait Time
- +0.41
- Wash Quality
- +0.39
Where customers complain about Charlie's Car Wash
- Equipment Working
- -0.45
- Per-Wash Price
- -0.13
- Membership Value
- -0.12
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Charlie's Car Wash face at each site?
Trade-area density: 4.4 avg competitors within 1 mile, 25.9 within 3. The competitive set matters here because damage-conscious customers often switch operators after a single bad experience.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Charlie's Car Wash?
Amenities mentioned across Charlie's Car Wash's 1,322 AI-extracted reviews. Worth comparing the amenity mix against the damage-cluster signal — heavy equipment use (tunnels, dryers) usually correlates with damage reports.
Which metros and cities does Charlie's Car Wash have locations in?
Charlie's Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Charlie's Car Wash's position alongside every other operator.
How does Charlie's Car Wash stack up against other car wash chains?
Side-by-side comparisons of Charlie's Car Wash and the chains it competes with — rating, damage rate, format mix, membership economics, and shared metros.
Alternatives to Charlie's Car Wash
The chains that compete with it most directly, compared.
Which states does Charlie's Car Wash operate in?
Charlie's Car Wash operates across 4 states; anchored in Kansas (8), Oklahoma (2), and Missouri (2). Damage-cluster signals often concentrate in specific markets — the per-state table below shows whether that pattern holds.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Kansas | 8 | 4,790 | 4.22 |
| Oklahoma | 2 | 1,669 | 4.30 |
| Missouri | 2 | 1,870 | 4.16 |
| Utah | 2 | 604 | 4.29 |
What are the top Charlie's Car Wash locations by review volume?
Site-level breakdown for Charlie's Car Wash. Damage-cluster signals usually trace to a small subset of locations — the per-row damage column is the cleanest attribution.
4.2 1,254 reviews 5 / 8 / 24
Trade-Area Competitors
- Phillips 66 0.04 mi · 3.8★
- Five Star Car Wash 0.06 mi · 3.9★
- Wichita Clear Bra 0.73 mi · 4.9★
- Let's Roll Coatings 0.75 mi · 5.0★
- Shamrock Car Wash - Woodlawn 0.91 mi · 3.8★
Operational Signals
- Equipment Working -0.78
- Membership Value +0.40
- Per-Wash Price -0.32
- Staff +0.29
Monthly Review Velocity
Liberty, MO 220 N Church Rd 4.2 1,052 reviews 5 / 14 / 3
Trade-Area Competitors
- McBee's Coffee & Carwash 0.42 mi · 3.8★
- Dr Spotless Car Wash 0.49 mi · 3.8★
- The Better Wash - Liberty 0.54 mi · 4.4★
- Lay-Rite Customs 0.70 mi · 4.8★
- bp 0.99 mi · 4.3★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.50
- Wash Quality +0.48
- Wait Time +0.47
Monthly Review Velocity
Warr Acres, OK 5857 Northwest Expy 4.3 1,049 reviews 2 / 24 / 36
Trade-Area Competitors
- A&A Brothers Auto Detail 0.62 mi · 5.0★
- Car Wash 0.80 mi · 3.5★
Operational Signals
- Facility Cleanliness +0.75
- Wait Time +0.60
- Staff +0.38
- Wash Quality +0.36
Monthly Review Velocity
4.0 833 reviews 5 / 50 / 74
Trade-Area Competitors
- GO Car Wash 0.15 mi · 4.1★
- xCel Car Wash 0.16 mi · 4.0★
- Stapleton Detailing 0.38 mi · 5.0★
- Revive Auto Detailing 0.55 mi
- APEX AUTO PROTECT 1.00 mi
Operational Signals
- Wait Time +0.87
- Equipment Working -0.56
- Wash Quality +0.47
- Staff +0.41
Monthly Review Velocity
4.4 832 reviews 3 / 42 / 85
Trade-Area Competitors
- Little Joe's Car Wash 0.63 mi · 3.6★
- Cruz'N'Clean Detailing 0.74 mi · 4.9★
- Joe's Car Wash & Seat Cover 0.97 mi · 3.8★
Operational Signals
- Facility Cleanliness +1.00
- Wait Time +0.87
- Staff +0.69
- Wash Quality +0.58
Monthly Review Velocity
4.1 818 reviews 2 / 21 / 16
Trade-Area Competitors
- Drive Fast Auto Body 0.40 mi · 4.5★
- Waterway Carwash 0.67 mi · 4.6★
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Staff +0.44
- Membership Value -0.43
Monthly Review Velocity
Yukon, OK 12200 NW 10th St 4.3 620 reviews 5 / 22 / 12
Trade-Area Competitors
- Whistlin Detailing 0.67 mi · 5.0★
- Okie Express Auto Wash 0.74 mi · 4.4★
- Xtreme Auto Wash 0.91 mi
- Shell 0.93 mi · 3.5★
- Best in the West Car Wash 0.98 mi · 4.2★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.67
- Membership Value -0.50
- Staff +0.42
Monthly Review Velocity
4.1 589 reviews 4 / 17 / 30
Trade-Area Competitors
- Midnight Shine Detailing 0.38 mi · 5.0★
- Wash ICT 0.81 mi · 4.0★
- Club Car Wash 0.94 mi · 4.2★
- VS AUTO SPA | Best Auto Detailing & Ceramic Coating 0.99 mi · 5.0★
Operational Signals
- Facility Cleanliness +1.00
- Equipment Working -0.60
- Staff +0.38
- Per-Wash Price +0.20
Monthly Review Velocity
4.2 554 reviews 3 / 8 / 33
Trade-Area Competitors
- Phillips 66 0.85 mi · 4.3★
- GO Car Wash 0.87 mi · 3.7★
- Schrocks Mobile Detailing LLC 0.92 mi · 5.0★
Operational Signals
- Equipment Working -1.00
- Facility Cleanliness +1.00
- Wait Time +0.67
- Wash Quality +0.41
Monthly Review Velocity
4.3 525 reviews 4 / 44 / 65
Trade-Area Competitors
- Charlie's Market 0.04 mi · 3.9★
- Air Vision Heavy Truck Detailing & Chrome Shop 0.34 mi · 4.0★
- Quick Quack Car Wash 0.43 mi · 4.5★
- The Salty Dog Car and Pet Wash 0.75 mi · 3.9★
Operational Signals
- Per-Wash Price -1.00
- Equipment Working -1.00
- Membership Value -1.00
- Wash Quality -0.05
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Charlie's Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/charlie-s-car-wash
WashIndex. "Charlie's Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/charlie-s-car-wash.
"Charlie's Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/charlie-s-car-wash.
@misc{washindex_car_wash_chains_charlie_s_car_wash_2026,
title = {{Charlie's Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/charlie-s-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 1,322 customer reviews of Charlie's Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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