Captain Car Wash
Captain Car Wash is a 2-state express tunnel chain with 5 US locations. Across 1,137 Google reviews, the chain carries a weighted 4.31★ rating and a 2.9% reviewer-reported damage rate.
Data updated · May 24, 2026
Key findings
- 5 express tunnel locations across 2 US states (largest footprint in Texas).
- 4.31★ weighted rating across 1,137 customer reviews; damage rate 2.9%.
- Built from 375 AI-extracted Google reviews scored across 55 dimensions.
5 locations across 2 states · dot size scales with review volume
Among tracked chains, Captain Car Wash reads as US-norm-typical on operating-quality signals. 5 express tunnel sites across 2 states; anchored in Texas (3) and Ohio (2). Rating 4.31★ chain-wide. The aspect grid and per-location detail below carry the more distinctive cuts.
On the positive side, staff runs at +0.70. Aspect grid and per-location breakdown below carry the more distinctive cuts.
Pricing varies across Captain Car Wash's footprint. Across the 5 of 5 Captain Car Wash locations with published pricing: median single car wash $10 (range $9–$10), median unlimited membership $16.99 per month (range $13.49 to $75 per month) — substantial variation across markets on the membership side. Cheapest tier tracked at any Captain Car Wash: $13.49 per month at Captain Car Wash (Captain Silver).
How much does a Captain Car Wash car wash cost?
Published menu pricing across Captain Car Wash's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 5 of 5 tracked locations have usable published pricing (100% coverage).
| Unlimited membership tiers at Captain Car Wash | |||
|---|---|---|---|
| 1 | Captain Silver | 2 locations | $13.49 per mo |
| 2 | Captain Gold | 3 locations | $16.99 per mo ($16.99–$33.99) |
| 3 | Captain Commander | 3 locations | $19.99 per mo ($19.99–$39.99) |
| 4 | Captain Blue | 2 locations | $19.99 per mo |
| 5 | PURCHASE PAPER TOKENS | 2 locations | $75 per mo |
| 6 | LOCATIONS | 2 locations | $90 per mo |
| Single wash menu at Captain Car Wash | |||
|---|---|---|---|
| 1 | Deluxe Wash & Dry - Buy 10, Get 3 Free | 2 locations | $9 |
| 2 | Captain Blue | 3 locations | $10 |
| 3 | PURCHASE PAPER TOKENS | 2 locations | $15 |
| 4 | Captain Gold | 3 locations | $20 |
| 5 | Captain Commander | 3 locations | $25 |
| 6 | LOCATIONS | 2 locations | $45 |
Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.
About Captain Car Wash
How many locations does Captain Car Wash have?
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What is the average customer rating at Captain Car Wash?
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What is Captain Car Wash's damage rate?
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What format of car wash is Captain Car Wash?
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What do customers like most about Captain Car Wash?
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Where does Captain Car Wash have the most locations?
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How easy is it to cancel a Captain Car Wash membership?
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How much does a Captain Car Wash car wash cost?
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How much does a Captain Car Wash unlimited membership cost?
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Where can I find the cheapest Captain Car Wash membership?
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How have Captain Car Wash ratings and review volume trended over time?
Monthly review velocity and average-rating trends for Captain Car Wash's 5-location footprint, spanning 28 months (2024-01 → 2026-04). Peak monthly volume: 31 reviews in 2025-11.
Monthly review volume
28 monthsAverage star rating by month
scale 1–5What customers love about Captain Car Wash
- Facility Cleanliness
- +0.96
- Staff
- +0.70
- Wash Quality
- +0.60
- Per-Wash Price
- +0.35
- Equipment Working
- +0.26
- Membership Value
- +0.24
Where customers complain about Captain Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does Captain Car Wash face at each site?
Competitor counts within ring distances of each Captain Car Wash location, averaged: 4.0 at 1 mile, 20.0 at 3. Sister sites in the same chain are excluded.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at Captain Car Wash?
Customer-mentioned amenities at Captain Car Wash. Reading the mention rates gives a sense of what features the operator emphasizes vs. what customers actually notice.
Which metros and cities does Captain Car Wash have locations in?
Captain Car Wash operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Captain Car Wash's position alongside every other operator.
Alternatives to Captain Car Wash
The chains that compete with it most directly, compared.
Which states does Captain Car Wash operate in?
Captain Car Wash's operating footprint covers 5 locations across 2 states; anchored in Texas (3) and Ohio (2). The per-state breakdown shows where the customer-review weight concentrates.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Texas | 3 | 448 | 4.61 |
| Ohio | 2 | 689 | 4.11 |
What are the top Captain Car Wash locations by review volume?
All 5 Captain Car Wash locations. Expand any row to see the site's competitor rings, monthly velocity, and per-aspect sentiment.
4.3 431 reviews 3 / 8 / 58
Trade-Area Competitors
- Moo Moo Express Car Wash 0.20 mi · 4.3★
- Zoom Express Car Wash 0.44 mi · 4.2★
- Sheetz 0.75 mi · 3.9★
Operational Signals
- Wait Time -1.00
- Facility Cleanliness -1.00
- Staff -0.60
- Wash Quality +0.34
Monthly Review Velocity
Canal Winchester, OH 6425 Canal St 3.8 258 reviews 6 / 2 / 23
Trade-Area Competitors
- Duchess 0.40 mi · 2.3★
- Turbo Wash Car Wash 0.44 mi · 4.3★
- World Series Car Wash 0.72 mi · 2.6★
- Sheetz 0.79 mi · 3.3★
- Cassandra's Detailing 0.87 mi · 5.0★
Operational Signals
- Wait Time +1.00
- Facility Cleanliness +1.00
- Membership Value -1.00
- Equipment Working -0.38
Monthly Review Velocity
4.7 196 reviews 4 / 61 / 135
Trade-Area Competitors
- Prestige Cleans 0.85 mi · 5.0★
- WashWash Car Wash & Detail 0.86 mi · 4.1★
- Perfect Car Wash 0.88 mi · 3.4★
- Eco Drop Car Wash 0.94 mi
Operational Signals
- Facility Cleanliness +1.00
- Wash Quality +0.76
- Staff +0.75
- Wait Time +0.56
Monthly Review Velocity
4.5 196 reviews 2 / 8 / 37
Trade-Area Competitors
- Automotive Wash 0.00 mi · 5.0★
- Ben's ScratchFree CarWash Fort Worth 0.40 mi · 4.9★
Operational Signals
- Facility Cleanliness +1.00
- Staff +0.72
- Wash Quality +0.66
- Equipment Working +0.54
Monthly Review Velocity
4.7 56 reviews 5 / 21 / 65
Trade-Area Competitors
- Keller Mobile Detailing 0.66 mi
- Dallas Elite Mobile Auto Detailing - Keller 0.84 mi
- Wash Your Stuff - Keller Car Wash 0.89 mi · 4.1★
- WhiteWater Express Car Wash 0.93 mi · 4.7★
- C2 Auto Detailing 0.95 mi · 5.0★
Operational Signals
- Staff +0.85
- Wash Quality +0.68
- Per-Wash Price +0.60
- Membership Value +0.50
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). Captain Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/captain-car-wash
WashIndex. "Captain Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/captain-car-wash.
"Captain Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/captain-car-wash.
@misc{washindex_car_wash_chains_captain_car_wash_2026,
title = {{Captain Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/captain-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 375 customer reviews of Captain Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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