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Chain Profile

BLISS Car Wash - Brea

A WashIndex operator profile assembled from 9,934 AI-extracted Google reviews across 14 locations in 1 states. Customer-experience signals, damage rate, membership health, trade-area competitor density, and a full per-location breakdown.

blisscarwash.com Express Tunnel

14 locations across 1 states · dot size scales with review volume

Executive Summary auto-generated from review signals

BLISS Car Wash - Brea operates 14 locations across 1 state, all in California. It operates primarily on the Express Tunnel format and carries a weighted-average Google rating of 4.85★ across 20,721 customer reviews.

Facility cleanliness (+0.99) and staff (+0.94) score most positively.

Membership cancellation friction is modest at 5.6% of membership-mentioning reviews; reviewer-reported vehicle damage is at 0.95% of reviews.

Review velocity fell 70% from January 2024 to July 2024 — from a baseline of ~717 reviews per month to ~216 — without a corresponding rating drop, suggesting reduced foot traffic rather than a customer-experience event.

Locations
14
States Served
1
Total Reviews
21K
Avg Rating
4.85
Damage Rate
0.9%
Cancel Friction
5.6%
of mem-mentioning reviews
01 Trends Over Time

Review velocity & rating, month by month.

Review activity at BLISS Car Wash - Brea locations spans 28 months — from January 2024 through April 2026 — with 18,000 customer reviews captured across the chain in that window. That averages out to roughly 643 reviews per month, with peak monthly velocity hitting 1,257 in December 2024. Comparing the most recent 14 months to the earlier 14, review velocity is up sharply: an average of 857/month recently versus 429/month earlier (+100%).

Monthly rating has been remarkably stable: a mean of 4.88★ with a standard deviation of just 0.06★. The chain's best month (November 2025 at 4.96★) and worst month (May 2024 at 4.68★) sit only 0.29★ apart — an operationally consistent chain across the full data window.

Monthly review volume

28 months
1,25794362931402024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love

  • Facility Cleanliness +0.99
  • Staff +0.94
  • Wait Time +0.89
  • Wash Quality +0.86
  • Per-Wash Price +0.79
  • Membership Value +0.68
  • Equipment Working +0.12

Where customers complain

No strongly-negative aspect signals.

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1.

Operational health signals

Damage Claim Rate
0.9%
Reviewer-reported vehicle damage
Membership Mention Rate
10.1%
Share of reviews discussing the program
Cancellation Friction
5.6%
Of mem-mentioning reviews
Upsell Pressure
0.3%
Reviewer complaints about pushy sales
02 Competitive Landscape

Average competitors near each location.

The average BLISS Car Wash - Brea location operates in a market with 22.3 other car-wash businesses within a 1-mile radius — very high trade-area density by the standards of the broader US industry. Expanding the ring outward, density grows to 52.9 competitors within the 1–3 mile band and 87.9 within the 3–5 mile band, for a total of roughly 163 nearby car-wash operators inside the 5-mile trade-area boundary on average.

The distribution across locations is uneven. 0 sites (0%) have no other car wash within 1 mile, 1 (7%) have 1–2 competitors at that range, 3 (21%) have 3–5, and 10 (71%) operate in densely-competitive urban-core markets with 6 or more car washes inside a 1-mile ring. Median competitor counts (a less-skewed view than averages): 10 within 1 mile, 49 within 3 miles, 96 within 5 miles.

Quality of nearby competition matters as much as raw count. The average Google rating of competitors within 1 mile of a BLISS Car Wash - Brea location is 4.37★ — that's the bar each site is benchmarked against by customers choosing where to wash. Per our Car Wash Cannibalization Research, trade areas with 3–10 same-quality competitors typically produce the strongest customer-ramp economics for new operators; empty markets and saturated markets both underperform.

Most-competitive sites in the network: Cypress, CA (153 competitors within 1 mi, rating 4.9★); Van Nuys, CA (36 competitors within 1 mi, rating 4.8★); Oxnard, CA (24 competitors within 1 mi, rating 4.8★). Least-competitive sites: Santa Paula, CA (1 within 1 mi, rating 4.8★); San Bernardino, CA (4 within 1 mi, rating 4.8★); Huntington Beach, CA (4 within 1 mi, rating 4.9★).

Other car wash places within ring distances of each BLISS Car Wash - Brea location, computed by haversine distance against the WashIndex location index. Sister sites in the same chain are excluded.

Within 1 mile
22.3
avg · median 9
Within 1 – 3 miles
52.9
avg · median 48
Within 3 – 5 miles
87.9
avg · median 91
03 Amenities Mentioned

What customers call out by name.

Hand-dry service are the most-mentioned amenity at BLISS Car Wash - Brea locations, surfacing in 3.3% of customer reviews. For chains where free vacuums lead, that's typically the strongest single retention amenity — express-tunnel customers explicitly value the post-wash vacuum bay and chains that remove or paywall the vacuums tend to see a measurable rating drop.

Beyond the top mention, the next tier of customer-noted features includes free vacuums (3.1%), air dryers (0.5%). These represent the chain's "talked-about" service mix — features customers either appreciate enough to mention or complain about when they're missing.

Hand Dry
3.3% of reviews
Free Vacuums
3.1% of reviews
Air Dryer
0.5% of reviews
04 Geographic Footprint

States served.

All 14 BLISS Car Wash - Brea locations operate within California. The chain has not yet expanded across state lines, which means underwriting and operational benchmarks are concentrated on a single state-level regulatory and labor environment.

State Locations Total Reviews Avg Rating
California 14 20,721 4.85
05 Per-Location Drill-Down

Every site, scored.

Across the 14 BLISS Car Wash - Brea locations with scored review data, the median Google rating is 4.8★ and the chain-wide mean is 4.84★. Standard deviation across locations is 0.05★ — a measure of how consistently the chain operates from site to site. A standard deviation below 0.2 indicates highly consistent operations; above 0.4 indicates the chain has meaningful per-location quality variance, often tied to acquired versus organically-built sites.

Distribution by rating band: 0 locations below 3.5★ (0%), 0 between 3.5–4.0★ (0%), 0 between 4.0–4.4★ (0%), and 14 at 4.4★ or higher (100%). The most-resilient car-wash operators in our research typically have at least 60% of locations in the 4.0–4.4★ band — that's the rating tier with the lowest cannibalization risk when new competitors arrive.

Highest-rated location in the network: Moreno Valley, CA at 4.9★ (1,438 reviews). Lowest-rated: Oxnard, CA at 4.8★ — a 0.1★ spread between the chain's best and worst-performing sites. The busiest location by review volume is Covina, CA with 2,537 reviews, reflecting both market size and customer-traffic density.

Expand any row in the table below to see that location's full operating profile: trade-area competitor rings (count and avg rating within 1, 3, and 5 miles), the per-location damage rate and membership-cancellation friction rate where sample size allows, the four most-distinctive aspect-sentiment signals (e.g. staff, equipment, value), and a monthly review-velocity sparkline showing how that specific site has trended over the data window.

Covina, CA 744 N Grand Ave
4.9 2,537 reviews Comp 16 / 53 / 72

Trade-Area Competitors

Within 1 mi 16 (4.8★)
1 – 3 mi 53 (4.4★)
3 – 5 mi 72 (4.4★)
Nearest competitors (≤ 1 mi)
  • Circle K | Car Wash 0.06 mi · 4.7★
  • One Stop Body Shop & Collision 0.09 mi · 4.7★
  • Covina Car Wash Center 0.13 mi · 4.0★
  • ODA Autowerkz 0.17 mi · 5.0★
  • Picazo's Auto Paint Pros 0.20 mi · 4.8★

Operational Signals

Damage rate 1.6%
Cancel friction 3.9%
Mem mention rate 11.7%
Scored reviews 872
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wait Time +0.94
  • Wash Quality +0.77

Monthly Review Velocity

2024-10 2026-04
Aliso Viejo, CA 26871 Aliso Creek Rd
4.9 2,310 reviews Comp 20 / 30 / 97

Trade-Area Competitors

Within 1 mi 20 (4.1★)
1 – 3 mi 30 (4.2★)
3 – 5 mi 97 (4.4★)
Nearest competitors (≤ 1 mi)
  • 76 Car Wash Detail Center 0.00 mi · 3.3★
  • 76 0.01 mi · 3.6★
  • Car Wash 0.18 mi · 3.6★
  • CARWASH PYJ 0.18 mi
  • ALL HANDS CAR WASH 0.36 mi · 3.3★

Operational Signals

Damage rate 0.3%
Cancel friction 4.3%
Mem mention rate 11.0%
Scored reviews 639
Most-distinctive aspects
  • Equipment Working -1.00
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wait Time +0.93

Monthly Review Velocity

2024-07 2026-04
San Bernardino, CA 4294 University Pkwy
4.8 1,783 reviews Comp 4 / 30 / 58

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 30 (4.4★)
3 – 5 mi 58 (4.5★)
Nearest competitors (≤ 1 mi)
  • 76 0.03 mi · 4.1★
  • Mister Car Wash 0.07 mi · 4.8★
  • Express Car Wash 0.27 mi · 4.0★
  • Beauty and the Beast Auto Detailing 0.62 mi

Operational Signals

Damage rate 1.2%
Cancel friction 3.6%
Mem mention rate 10.1%
Scored reviews 1,105
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Facility Cleanliness +1.00
  • Staff +0.98
  • Wait Time +0.96

Monthly Review Velocity

2024-03 2026-04
City of Industry, CA 120 S Hacienda Blvd
4.8 1,755 reviews Comp 19 / 73 / 103

Trade-Area Competitors

Within 1 mi 19 (4.5★)
1 – 3 mi 73 (4.2★)
3 – 5 mi 103 (4.4★)
Nearest competitors (≤ 1 mi)
  • 76 0.12 mi · 3.9★
  • Clean Wash Inc 0.13 mi · 4.6★
  • Los Hermanos De Servicio 0.52 mi · 5.0★
  • El Jefe RG Mobile Car Wash 24/7 0.65 mi · 4.5★
  • Innovative Wrap 0.67 mi · 4.8★

Operational Signals

Damage rate 1.1%
Cancel friction 8.6%
Mem mention rate 9.8%
Scored reviews 823
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.89
  • Wait Time +0.88
  • Wash Quality +0.82

Monthly Review Velocity

2024-01 2026-04
Palmdale, CA 1022 Rancho Vista Blvd
4.8 1,707 reviews Comp 7 / 28 / 46

Trade-Area Competitors

Within 1 mi 7 (4.0★)
1 – 3 mi 28 (4.8★)
3 – 5 mi 46 (4.3★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.15 mi
  • Mister Car Wash 0.28 mi · 4.1★
  • 2damaxcarcare LLC 0.46 mi · 5.0★
  • Knockout Customs 0.48 mi · 5.0★
  • Circle K | Car Wash 0.54 mi · 2.3★

Operational Signals

Damage rate 0.2%
Cancel friction 1.6%
Mem mention rate 7.5%
Scored reviews 857
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.98
  • Wash Quality +0.90
  • Wait Time +0.79

Monthly Review Velocity

2024-01 2026-04
Van Nuys, CA 15650 Sherman Way
4.8 1,482 reviews Comp 36 / 140 / 171

Trade-Area Competitors

Within 1 mi 36 (4.5★)
1 – 3 mi 140 (4.6★)
3 – 5 mi 171 (4.5★)
Nearest competitors (≤ 1 mi)
  • N&E Details 0.11 mi · 5.0★
  • Gios mobil detail 0.25 mi · 5.0★
  • Dvorak's Attention to Detail 0.25 mi · 4.0★
  • Mobil Car Wash 0.44 mi · 3.5★
  • Sud's Up Express Car Wash 0.45 mi · 4.3★

Operational Signals

Damage rate 1.3%
Cancel friction 3.5%
Mem mention rate 14.7%
Scored reviews 980
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.93
  • Wash Quality +0.89
  • Wait Time +0.85

Monthly Review Velocity

2024-01 2026-04
Santa Clarita, CA 24030 Copper Hill Dr
4.9 1,465 reviews Comp 4 / 37 / 49

Trade-Area Competitors

Within 1 mi 4 (3.6★)
1 – 3 mi 37 (4.2★)
3 – 5 mi 49 (4.6★)
Nearest competitors (≤ 1 mi)
  • Circle K | Car Wash 0.05 mi
  • Circle K 0.05 mi · 4.0★
  • Conserv Fuel Car Wash 0.80 mi · 3.2★
  • Clean N' Crew Detailing 0.80 mi

Operational Signals

Damage rate 0.6%
Cancel friction 4.5%
Mem mention rate 6.7%
Scored reviews 1,006
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.97
  • Wait Time +0.92
  • Wash Quality +0.91

Monthly Review Velocity

2024-11 2026-04
Moreno Valley, CA 22470 Cactus Ave
4.9 1,438 reviews Comp 6 / 49 / 60

Trade-Area Competitors

Within 1 mi 6 (4.1★)
1 – 3 mi 49 (4.6★)
3 – 5 mi 60 (4.7★)
Nearest competitors (≤ 1 mi)
  • 76 0.00 mi · 4.1★
  • Magic Brush Car Wash 0.17 mi · 4.8★
  • Self Serve CAR WASH 0.43 mi · 3.7★
  • Clutch Car Spa 0.56 mi · 4.4★
  • ShoeCar Mobile Detailing 0.62 mi

Operational Signals

Damage rate 0.7%
Cancel friction 1.9%
Mem mention rate 7.3%
Scored reviews 724
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.96
  • Staff +0.95
  • Wash Quality +0.90

Monthly Review Velocity

2024-01 2026-04
Placentia, CA 600 N Rose Dr
4.8 1,292 reviews Comp 10 / 82 / 114

Trade-Area Competitors

Within 1 mi 10 (4.4★)
1 – 3 mi 82 (4.5★)
3 – 5 mi 114 (4.5★)
Nearest competitors (≤ 1 mi)
  • 76 0.02 mi · 3.7★
  • Detail Fanatic OC (auto detailing) 0.40 mi · 5.0★
  • ACH Mobile Car Wash and Detailing 0.56 mi
  • Perez Auto Detailing 0.79 mi · 5.0★
  • Mel's Car Detailing Placentia 0.85 mi

Operational Signals

Damage rate 1.1%
Cancel friction 2.5%
Mem mention rate 9.2%
Scored reviews 435
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wait Time +0.90
  • Wash Quality +0.81

Monthly Review Velocity

2024-01 2026-04
Huntington Beach, CA 16502 Bolsa Chica St
4.9 1,088 reviews Comp 4 / 52 / 96

Trade-Area Competitors

Within 1 mi 4 (4.2★)
1 – 3 mi 52 (4.5★)
3 – 5 mi 96 (4.4★)
Nearest competitors (≤ 1 mi)
  • Professional Detail Center 0.68 mi · 4.7★
  • Russell Fischer Car Wash - Huntington Harbour 0.69 mi · 4.1★
  • Chevron Gas Station 0.70 mi · 3.5★
  • Jack's Self Serve Car Wash 0.97 mi · 4.3★

Operational Signals

Damage rate 1.5%
Cancel friction 11.4%
Mem mention rate 11.3%
Scored reviews 618
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Wait Time +0.97
  • Staff +0.89
  • Wash Quality +0.84

Monthly Review Velocity

2024-06 2026-04
Cypress, CA 5890 Lincoln Ave
4.9 1,045 reviews Comp 153 / 73 / 157

Trade-Area Competitors

Within 1 mi 153 (4.8★)
1 – 3 mi 73 (4.4★)
3 – 5 mi 157 (4.4★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.04 mi · 4.0★
  • gas station 0.05 mi · 1.7★
  • RX AUTO DETAILING 0.12 mi · 4.3★
  • Mobile Dent and scratch repair by mike 0.43 mi · 5.0★
  • Marco&Jon Car Detailing Service 0.70 mi

Operational Signals

Damage rate 1.3%
Cancel friction 13.6%
Mem mention rate 9.6%
Scored reviews 456
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.91
  • Wash Quality +0.84
  • Wait Time +0.78

Monthly Review Velocity

2024-08 2026-04
Brea, CA 2405 E Imperial Hwy
4.8 1,044 reviews Comp 8 / 41 / 121

Trade-Area Competitors

Within 1 mi 8 (4.4★)
1 – 3 mi 41 (4.3★)
3 – 5 mi 121 (4.4★)
Nearest competitors (≤ 1 mi)
  • 76 0.00 mi · 4.0★
  • Amazing Car Detailing 0.54 mi
  • OG Luxury Detail 0.56 mi · 4.8★
  • Evolve Film Concepts 0.65 mi · 4.9★
  • Mobil Car Wash 0.69 mi · 3.3★

Operational Signals

Damage rate 1.0%
Cancel friction 7.7%
Mem mention rate 9.5%
Scored reviews 411
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Facility Cleanliness +1.00
  • Staff +0.93
  • Wash Quality +0.83

Monthly Review Velocity

2024-01 2026-04
Oxnard, CA 2851 E Vineyard Ave
4.8 892 reviews Comp 24 / 47 / 85

Trade-Area Competitors

Within 1 mi 24 (4.4★)
1 – 3 mi 47 (4.4★)
3 – 5 mi 85 (4.5★)
Nearest competitors (≤ 1 mi)
  • Go Green Detailing 0.18 mi · 5.0★
  • 3D Of Oxnard Detailing supplies 0.37 mi · 4.4★
  • The Detailshop Inc 0.39 mi
  • Toro car wash 0.47 mi · 1.0★
  • MATEO'S MOBILE CAR WASH 0.58 mi · 5.0★

Operational Signals

Damage rate 1.1%
Cancel friction 12.9%
Mem mention rate 13.4%
Scored reviews 522
Most-distinctive aspects
  • Wait Time +0.95
  • Staff +0.90
  • Wash Quality +0.86
  • Facility Cleanliness +0.83

Monthly Review Velocity

2024-01 2026-04
Santa Paula, CA 55 S Hallock Dr
4.8 883 reviews Comp 1 / 5 / 1

Trade-Area Competitors

Within 1 mi 1 (5.0★)
1 – 3 mi 5 (3.9★)
3 – 5 mi 1 (5.0★)
Nearest competitors (≤ 1 mi)
  • carlos mobile ceramic detailing 0.68 mi · 5.0★

Operational Signals

Damage rate 0.0%
Cancel friction 2.2%
Mem mention rate 9.3%
Scored reviews 486
Most-distinctive aspects
  • Facility Cleanliness +1.00
  • Staff +0.95
  • Wash Quality +0.89
  • Membership Value +0.88

Monthly Review Velocity

2024-01 2026-04

About this profile

Every operating-quality signal on this page is derived from 9,934 customer reviews of BLISS Car Wash - Brea locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 11 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic.

Drill into the data directly.

Open BLISS Car Wash - Brea on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.