BJ's Car Wash
BJ's Car Wash is a 1-state in-bay automatic operator running 4 US locations, with its largest footprint in Pennsylvania. Customer ratings have drifted from 4.00★ to 3.50★ since 2025-09, surfacing as a chain-wide signal in 87 AI-extracted reviews.
Data updated · May 24, 2026
Key findings
- 4 in-bay automatic locations across 1 US state (largest footprint in Pennsylvania).
- Weighted rating drifted from 4.00★ to 3.50★ starting 2025-09 — a sustained chain-wide decline.
- Built from 87 AI-extracted Google reviews scored across 55 dimensions.
4 locations across 1 states · dot size scales with review volume
BJ's Car Wash stands out among 459 tracked chains for a recent rating drop. Rating fell from 4.00★ to 3.50★ starting 2025-09. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.
Even with the recent drift, Wash quality scores +0.44 — the chain's bright spot. 87 AI-extracted reviews feed the cross-location aspect breakdown below.
About BJ's Car Wash
How many locations does BJ's Car Wash have?
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What is the average customer rating at BJ's Car Wash?
+
What format of car wash is BJ's Car Wash?
+
Where does BJ's Car Wash have the most locations?
+
How easy is it to cancel a BJ's Car Wash membership?
+
How have BJ's Car Wash ratings and review volume trended over time?
27 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 12 reviews in 2024-01. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.
Monthly review volume
27 monthsAverage star rating by month
scale 1–5What customers love about BJ's Car Wash
- Wash Quality
- +0.44
- Per-Wash Price
- +0.10
Where customers complain about BJ's Car Wash
No strongly-negative aspect signals.
Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →
Operational health signals
How much competition does BJ's Car Wash face at each site?
2.3 competing car washes within 1 mile of the average BJ's Car Wash site; 11.5 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.
Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.
What amenities do customers mention at BJ's Car Wash?
Amenity mentions across 87 reviews. The amenities cited most often in the drift window often differ from the chain's all-time pattern.
Which states does BJ's Car Wash operate in?
Footprint: 4 locations across 1 state. concentrated in Pennsylvania (4). Per-state rating column below is where to look for geographic attribution of the drift.
| State | Locations | Total Reviews | Avg Rating |
|---|---|---|---|
| Pennsylvania | 4 | 571 | 4.08 |
What are the top BJ's Car Wash locations by review volume?
The per-location table is the most useful section for diagnosing chain-wide drift. Each row carries the site's own rating trajectory; the chain-wide drift may concentrate in just a handful of sites.
Canonsburg, PA 7 S Central Ave 3.9 175 reviews 3 / 9 / 9
Trade-Area Competitors
- All Washed Up Auto Spa 0.64 mi · 4.7★
- Body by Cochran Collision 0.80 mi · 4.1★
- Sheetz 0.84 mi · 3.2★
Operational Signals
- Wait Time -1.00
- Membership Value +1.00
- Equipment Working -0.78
- Wash Quality +0.44
Monthly Review Velocity
Washington, PA 1860 W Chestnut St 4.4 161 reviews 1 / 12 / 3
Trade-Area Competitors
- D Bennett's Auto Detailing 0.89 mi · 4.7★
Operational Signals
- Staff +1.00
- Equipment Working -1.00
- Wait Time -0.50
- Membership Value +0.50
Monthly Review Velocity
Meadowlands, PA 50 S Country Club Rd 4.0 135 reviews 0 / 16 / 11
Trade-Area Competitors
Operational Signals
- Equipment Working -0.71
- Membership Value +0.67
- Staff +0.60
- Wash Quality +0.30
Monthly Review Velocity
Washington, PA 230 E Maiden St 4.0 100 reviews 5 / 9 / 4
Trade-Area Competitors
- The Tint Factory 0.13 mi · 4.6★
- Minney Detailing 0.62 mi
- Diamond Details 0.62 mi · 5.0★
- Car Wash 0.87 mi · 2.0★
- ModWash 0.94 mi · 5.0★
Operational Signals
- Per-Wash Price +1.00
- Wait Time -1.00
- Wash Quality +1.00
- Staff +1.00
Monthly Review Velocity
Data as of 2026-05-24. Pick a format and click Copy.
WashIndex. (2026, May 24). BJ's Car Wash — WashIndex operator profile. https://washindex.com/car-wash-chains/bj-s-car-wash
WashIndex. "BJ's Car Wash — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/bj-s-car-wash.
"BJ's Car Wash — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/bj-s-car-wash.
@misc{washindex_car_wash_chains_bj_s_car_wash_2026,
title = {{BJ's Car Wash — WashIndex operator profile}},
author = {{WashIndex}},
year = {2026},
month = {May},
url = {https://washindex.com/car-wash-chains/bj-s-car-wash},
urldate = {2026-05-24},
} About this profile
Every operating-quality signal on this page is derived from 87 customer reviews of BJ's Car Wash locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.
Machine-readable: JSON ↓ · API root
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