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Chain Profile

Auto Spa

Auto Spa operates 13 express tunnel locations across 3 US states, anchored in Louisiana (7 sites). Its weighted Google rating has slipped from 4.33★ to 4.00★ since 2025-05, a sustained decline measurable across 198 AI-extracted reviews.

autospawisconsin.com Express Tunnel

Data updated · May 24, 2026

Key findings

  • 13 express tunnel locations across 3 US states (largest footprint in Louisiana).
  • Weighted rating drifted from 4.33★ to 4.00★ starting 2025-05 — a sustained chain-wide decline.
  • Built from 198 AI-extracted Google reviews scored across 55 dimensions.

13 locations across 3 states · dot size scales with review volume

Executive Summary auto-generated from review signals

Auto Spa is in a measurable rating drift. Rating fell from 4.33★ to 4.00★ starting 2025-05, with refund the leading complaint theme during the window. Operator-level drift analysis like this isn't something an individual Google Maps listing can surface.

Wash quality (+0.42) is the chain's strongest aspect signal — even during the drift window. Equipment reliability is the sharpest complaint cluster (-0.20, 33 negative mentions). The full review corpus (1,640) and the AI-scored subset (198) together drive the per-aspect signal.

Pricing varies across Auto Spa's footprint. Across the 3 of 13 Auto Spa locations with published pricing: median single car wash $7 (range $7–$8) — narrow variation across markets.

$$ Pricing

How much does a Auto Spa car wash cost?

Published menu pricing across Auto Spa's footprint, captured from operator websites and the WashIndex AI calling agent. Pricing varies by location. 3 of 13 tracked locations have usable published pricing (23% coverage).

Single Wash
$7
median · range $7–$8 · 3 locations tracked
Single wash menu at Auto Spa
1 Deluxe Wash 3 locations $8 ($8–$9)
2 Express Wash 2 locations $8 ($7–$8)

Pricing scraped from operator websites where published; the WashIndex AI calling agent rings up locations that don’t publish menus online to capture pricing directly.

Frequently Asked Questions

About Auto Spa

How many locations does Auto Spa have?

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Auto Spa operates 13 car wash locations across 3 states.

What is the average customer rating at Auto Spa?

+
Auto Spa's review-weighted average rating is 4.32★ across 1,640 Google reviews from 13 locations.

What is Auto Spa's damage rate?

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2.0% of reviewers mention damage to their vehicle at Auto Spa, based on WashIndex's LLM extraction of 198 reviews. The dataset-wide average across all car wash chains is roughly 1–3%.

What format of car wash is Auto Spa?

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Auto Spa is predominantly an Express Tunnel chain, with secondary presence in In-Bay Automatic.

What do customers like most about Auto Spa?

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Across 198 AI-extracted Google reviews, Auto Spa customers most often praise the quality of the wash, friendly, helpful staff, and value for the price. The strongest signal is wash quality, cited positively in 85 reviews (net sentiment +0.42 on a -1 to +1 scale). A representative review: "Nice and easy to go through. free vacuum station that works. Will go back again."

What are common complaints about Auto Spa?

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The most common complaints about Auto Spa center on broken or poorly-maintained equipment. The strongest negative signal is equipment reliability, cited critically in 33 reviews (net sentiment -0.20 on a -1 to +1 scale). A representative review: "The bug washes stinks, just dirty water. No type of “bug wash "

Where does Auto Spa have the most locations?

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Auto Spa's largest state by location count is Louisiana with 7 sites (averaging 4.36★ across 814 reviews).

How easy is it to cancel a Auto Spa membership?

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4.8% of Auto Spa reviewers who discuss the membership program mention cancellation friction — for context, the dataset-wide rate is roughly 10–15% across major car wash chains.

How much does a Auto Spa car wash cost?

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Single-wash prices at Auto Spa locations range from $7 to $8, with a median of $7 across 3 locations that publish their pricing - narrow variation across markets. Pricing data is captured from operator websites and the WashIndex AI calling agent.
Locations
13
States Served
3
Total Reviews
2K
Avg Rating
4.32
Damage Rate
2.0%
Cancel Friction
4.8%
of mem-mentioning reviews
01 Trends Over Time

How have Auto Spa ratings and review volume trended over time?

28 months of monthly review velocity and rating data underpin the drift detection. Peak review volume: 21 reviews in 2024-01. The rating line below makes the inflection point easy to spot — the volume bars show whether customer flow tracked with the quality shift.

Monthly review volume

28 months
211611502024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

Average star rating by month

scale 1–5
1.02.03.04.05.02024-012024-042024-072024-102025-012025-042025-072025-102026-012026-04

What customers love about Auto Spa

Wash Quality
+0.42
Staff
+0.35
Per-Wash Price
+0.31

Where customers complain about Auto Spa

Equipment Working
-0.20

Aspect score = (pos − neg) / (pos + neg + mixed), range −1 to +1. See per-pillar leaderboards →

Operational health signals

Damage Claim Rate
2.0%
Reviewer-reported vehicle damage
Membership Mention Rate
10.6%
Share of reviews discussing the program
Cancellation Friction
4.8%
Of mem-mentioning reviews
Upsell Pressure
0.0%
Reviewer complaints about pushy sales
02 Competitive Landscape

How much competition does Auto Spa face at each site?

4.5 competing car washes within 1 mile of the average Auto Spa site; 14.6 within 3 miles. Competitive density compounds the impact of any quality drift — there are alternatives within driving distance.

Per-site competitor counts use haversine distance against the WashIndex location index; sister sites in the same chain are excluded.

Within 1 mile
4.5
avg · median 4
Within 1 – 3 miles
14.6
avg · median 12
Within 3 – 5 miles
18.4
avg · median 10
03 Amenities Mentioned

What amenities do customers mention at Auto Spa?

Customer-mentioned amenities at Auto Spa; the percentages show how often each amenity comes up in reviews. Drift periods tend to surface specific amenity complaints (broken vacuums, missing dryers).

Paid Vacuums
7.6% of reviews
Free Vacuums
5.1% of reviews
Tire Shine
2.0% of reviews
Air Dryer
1.5% of reviews
Underbody Wash
1.0% of reviews
License-Plate Recognition
1.0% of reviews
Floor-Mat Cleaner
0.5% of reviews
Dog Wash
0.5% of reviews
Markets Where Auto Spa operates

Which metros and cities does Auto Spa have locations in?

Auto Spa operates across the metros and cities below. Each link drills into the WashIndex per-metro or per-city market analysis, with Auto Spa's position alongside every other operator.

Cities (2)
Competitor set

Alternatives to Auto Spa

The chains that compete with it most directly, compared.

04 Geographic Footprint

Which states does Auto Spa operate in?

3 states; anchored in Louisiana (7), Missouri (3), and Wisconsin (3). Useful context for the drift — whether the rating drop is happening everywhere or concentrated in specific markets.

State Locations Total Reviews Avg Rating
Louisiana 7 814 4.36
Missouri 3 678 4.30
Wisconsin 3 148 4.17
05 Per-Location Drill-Down

What are the top Auto Spa locations by review volume?

Per-location drill-down — useful for attributing the drift to specific sites. Top 10 by review volume shown; 13 total in the dataset. Expand any row to see per-site monthly velocity and aspect breakdown.

Houma, LA 637 Grand Caillou Rd
4.4 309 reviews Comp 10 / 13 / 10

Trade-Area Competitors

Within 1 mi 10 (4.6★)
1 – 3 mi 13 (4.6★)
3 – 5 mi 10 (4.2★)
Nearest competitors (≤ 1 mi)
  • Splash Car Wash 0.13 mi · 3.9★
  • Get Your Shine On Detail Shop 0.32 mi · 4.4★
  • Platinum Detailing Solutions LLC 0.37 mi · 5.0★
  • Luxe Wash Auto Detailing 0.65 mi · 4.9★
  • Lyons Auto & Detail 0.65 mi · 5.0★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 15
Most-distinctive aspects
  • Per-Wash Price -1.00
  • Staff -1.00
  • Membership Value -1.00
  • Equipment Working -0.50

Monthly Review Velocity

2024-01 2026-04
Springfield, MO 1925 E Seminole St City › Metro ›
4.2 288 reviews Comp 5 / 63 / 53

Trade-Area Competitors

Within 1 mi 5 (4.5★)
1 – 3 mi 63 (4.7★)
3 – 5 mi 53 (4.7★)
Nearest competitors (≤ 1 mi)
  • 3rdEye Details 0.30 mi · 5.0★
  • Blue Iguana Car Wash 0.53 mi · 4.5★
  • Mister Car Wash 0.72 mi · 4.0★
  • Black Widow Mobile Detailing 0.82 mi · 5.0★
  • Glow Mobile Detailing 0.97 mi · 4.1★

Operational Signals

Damage rate 1.8%
Cancel friction
Mem mention rate 1.8%
Scored reviews 55
Most-distinctive aspects
  • Wait Time +1.00
  • Per-Wash Price +0.62
  • Wash Quality +0.61
  • Staff +0.33

Monthly Review Velocity

2024-01 2026-04
Nixa, MO 126 Aldersgate Dr
4.3 253 reviews Comp 10 / 9 / 28

Trade-Area Competitors

Within 1 mi 10 (4.9★)
1 – 3 mi 9 (4.7★)
3 – 5 mi 28 (4.8★)
Nearest competitors (≤ 1 mi)
  • Car Wash 0.00 mi
  • Fuqua Mobile Detail 0.06 mi · 5.0★
  • Elevated AutoWerks 0.21 mi · 5.0★
  • Tsunami Express Car Wash 0.70 mi · 4.5★
  • CAR WASH USA EXPRESS 0.70 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 23
Most-distinctive aspects
  • Equipment Working +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.86
  • Staff +0.83

Monthly Review Velocity

2024-01 2026-03
Houma, LA 1846 Martin Luther King Blvd
4.3 220 reviews Comp 2 / 16 / 16

Trade-Area Competitors

Within 1 mi 2 (4.3★)
1 – 3 mi 16 (4.4★)
3 – 5 mi 16 (4.5★)
Nearest competitors (≤ 1 mi)
  • Blue Marlin Car Wash 0.17 mi · 4.3★
  • Coins Unlimited 0.82 mi · 4.2★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 23
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness -1.00
  • Membership Value +1.00
  • Equipment Working -0.60

Monthly Review Velocity

2024-01 2026-04
Battlefield, MO 4032 W Lark St
4.5 137 reviews Comp 2 / 21 / 67

Trade-Area Competitors

Within 1 mi 2 (4.6★)
1 – 3 mi 21 (4.7★)
3 – 5 mi 67 (4.8★)
Nearest competitors (≤ 1 mi)
  • Bailey’s Mobile Detail 0.50 mi
  • The Dent Company - Auto Hail Repair - Paintless dent repair 0.85 mi · 4.6★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 18
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working +1.00
  • Facility Cleanliness +1.00
  • Wash Quality +0.80

Monthly Review Velocity

2024-01 2026-04
Thibodaux, LA 1600 Canal Blvd
4.4 130 reviews Comp 4 / 4 / 8

Trade-Area Competitors

Within 1 mi 4 (4.3★)
1 – 3 mi 4 (4.9★)
3 – 5 mi 8 (4.5★)
Nearest competitors (≤ 1 mi)
  • Jones Auto Detailing On Wheels 0.06 mi · 4.5★
  • Scrubs Car Wash 0.44 mi · 4.2★
  • Major Suds 0.57 mi · 4.3★
  • Look At The Details 0.90 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 14
Most-distinctive aspects
  • Wait Time +1.00
  • Equipment Working -1.00
  • Membership Value +0.71
  • Staff +0.50

Monthly Review Velocity

2024-01 2026-03
Janesville, WI 6 S Pontiac Dr City › Metro ›
4.3 106 reviews Comp 5 / 20 / 10

Trade-Area Competitors

Within 1 mi 5 (4.4★)
1 – 3 mi 20 (4.6★)
3 – 5 mi 10 (4.8★)
Nearest competitors (≤ 1 mi)
  • Kwik Trip 0.14 mi · 4.0★
  • Allens Detailing 0.68 mi · 4.9★
  • Kwik Trip 0.78 mi · 4.5★
  • Super Wash 0.80 mi · 4.3★
  • Rock County Honda Body Shop 0.88 mi · 4.1★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 20
Most-distinctive aspects
  • Wait Time +1.00
  • Facility Cleanliness +1.00
  • Per-Wash Price +0.60
  • Staff +0.33

Monthly Review Velocity

2024-02 2026-03
Houma, LA 1647 Martin Luther King Blvd
4.1 55 reviews Comp 7 / 12 / 14

Trade-Area Competitors

Within 1 mi 7 (4.4★)
1 – 3 mi 12 (4.4★)
3 – 5 mi 14 (4.4★)
Nearest competitors (≤ 1 mi)
  • employment opportunities | auto spa car wash 0.01 mi
  • Quarters Car Wash 0.52 mi · 4.6★
  • Velocity Visions LLC 0.54 mi · 5.0★
  • Yellowfin Car Wash 0.60 mi · 3.8★
  • Blue Marlin Car Wash 0.73 mi · 4.1★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 0

Monthly Review Velocity

Not enough data.

Houma, LA 1304 St Charles St
4.5 53 reviews Comp 3 / 21 / 9

Trade-Area Competitors

Within 1 mi 3 (4.5★)
1 – 3 mi 21 (4.5★)
3 – 5 mi 9 (4.6★)
Nearest competitors (≤ 1 mi)
  • Splash Too 0.24 mi · 3.9★
  • Elite Surface Solutions 0.46 mi · 5.0★
  • Elite Surface Solutions 0.46 mi

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 5
Most-distinctive aspects
  • Per-Wash Price +1.00
  • Wait Time -1.00
  • Wash Quality +1.00
  • Equipment Working +1.00

Monthly Review Velocity

2024-01 2026-04
Milton, WI 631 S Janesville St
4.0 30 reviews Comp 5 / 1 / 7

Trade-Area Competitors

Within 1 mi 5 (4.8★)
1 – 3 mi 1 (3.8★)
3 – 5 mi 7 (4.5★)
Nearest competitors (≤ 1 mi)
  • Red Hawk Wash 0.30 mi · 4.8★
  • Anywhere Auto Spa,LLC 0.34 mi · 4.7★
  • Apex Auto Spa L.L.C. 0.34 mi · 5.0★
  • CAR WASH 0.41 mi
  • Attention To Detailing LLC 0.41 mi · 4.5★

Operational Signals

Damage rate
Cancel friction
Mem mention rate
Scored reviews 1

Monthly Review Velocity

2024-06 2025-03
Cite this page

Data as of 2026-05-24. Pick a format and click Copy.

APA
WashIndex. (2026, May 24). Auto Spa — WashIndex operator profile. https://washindex.com/car-wash-chains/auto-spa
Chicago
WashIndex. "Auto Spa — WashIndex operator profile." WashIndex. Last modified May 24, 2026. https://washindex.com/car-wash-chains/auto-spa.
MLA
"Auto Spa — WashIndex operator profile." WashIndex, May. 24, 2026, https://washindex.com/car-wash-chains/auto-spa.
BibTeX
@misc{washindex_car_wash_chains_auto_spa_2026,
  title  = {{Auto Spa — WashIndex operator profile}},
  author = {{WashIndex}},
  year   = {2026},
  month  = {May},
  url    = {https://washindex.com/car-wash-chains/auto-spa},
  urldate = {2026-05-24},
}

About this profile

Every operating-quality signal on this page is derived from 198 customer reviews of Auto Spa locations, processed through WashIndex’s 55-field LLM extraction pipeline. Competitor counts within 1 / 3 / 5 mi rings are computed by haversine distance against the WashIndex location index across the chain’s states and immediately adjacent ones (sister sites in the same chain are excluded). Monthly review and rating trends are pulled from the raw Google Maps review feed. 0 spam-flagged reviews were excluded from the aggregates.

See our full methodology for the extraction pipeline, validation samples, and aggregation logic. Term definitions in the glossary.

Machine-readable: JSON ↓ · API root

Free tools: ROI calculator · site opportunity · investment guide

Embed this profile: · preview · docs

Drill into the data directly.

Open Auto Spa on the platform to compare each location against its true competitive set — drive-time isochrones, demographic overlays, and the same review-derived signals that power this profile.