Super Star Car Wash vs Take 5 Car Wash
Data updated · May 24, 2026
Take 5 Car Wash is larger (296 vs 118 locations); Super Star Car Wash is rated higher (4.61★ vs 4.56★); Take 5 Car Wash has the lower reviewer-reported damage rate (1.30% vs 1.74%).
Super Star Car Wash and Take 5 Car Wash are both national-tier US car wash operators. Super Star Car Wash edges ahead on review-weighted rating (4.61★ vs 4.56★, a narrow gap). On reviewer-reported damage, Take 5 Car Wash runs lower at 1.30% vs 1.74% — a narrow operating-quality gap. The dataset-wide average across all car wash chains is roughly 1–3%.
| Metric | Super Star Car Wash superstarcarwashaz.com | Take 5 Car Wash take5carwashes.com |
|---|---|---|
| Locations | 118 5 states | 296 17 states |
| Reviews | 153,804 72,655 LLM-scored | 406,012 134,587 LLM-scored |
| Avg rating | 4.61 | 4.56 |
| Damage rate (lower better) | 1.74% | 1.30% |
| Membership cancellation friction (of mem-discussing reviews) | 10.4% | 16.8% |
| Dominant format | Express Tunnel | Express Tunnel |
118 locations in 5 states for Super Star Car Wash, averaging 23.6 per state. Take 5 Car Wash runs 296 locations across 17 states, 17.4 per state. Total customer signal is 153,804 Google reviews for Super Star Car Wash (72,655 LLM-scored) vs 406,012 for Take 5 Car Wash (134,587 scored).
How do customers rate each chain on the 7 pillars?
Aspect scores aggregate WashIndex's LLM extractions across each chain's reviews. Each score is (positive − negative) / total mentions, ranging −1 to +1. Numbers above zero mean customers say more positive than negative things about the aspect; below zero means the reverse.
| Aspect | Super Star Car Wash | Take 5 Car Wash | Winner |
|---|---|---|---|
| Wash Quality | +0.66 | +0.52 | Super Star Car Wash |
| Staff & Customer Service | +0.88 | +0.86 | Super Star Car Wash |
| Wait Time | +0.54 | +0.62 | Take 5 Car Wash |
| Per-Wash Price | +0.27 | +0.25 | Super Star Car Wash |
| Equipment Working | -0.36 | -0.58 | Super Star Car Wash |
| Facility Cleanliness | +0.70 | +0.64 | Super Star Car Wash |
| Membership Value | +0.15 | +0.03 | Super Star Car Wash |
Super Star Car Wash's strongest aspect in customer reviews is Staff & Customer Service (+0.88); the weakest is Equipment Working (-0.36). Take 5 Car Wash's strongest is Staff & Customer Service (+0.86); the weakest is Equipment Working (-0.58). Super Star Car Wash comes out ahead on Wash Quality, Equipment Working, Membership Value; Take 5 Car Wash doesn't have a clear win on any of the 7 pillars.
Super Star Car Wash has the lower cancellation-friction rate (10.4% vs 16.8% of mem-discussing reviews) — a substantial gap. The dataset-wide rate is roughly 10–15%.
Do they operate the same format of car wash?
| Format | Super Star Car Wash | Take 5 Car Wash |
|---|---|---|
| Express Tunnel | 3.0% | 3.8% |
| Full Service | 1.2% | 1.6% |
| Detail Shop | 0.7% | 1.6% |
| Hand Wash | 0.5% | 1.2% |
Format share is computed across customer review mentions, not over locations. A chain with mostly express-tunnel sites but heavy detail-shop talk in reviews will show both at non-trivial rates.
Format-mix-wise, Super Star Car Wash and Take 5 Car Wash are matched: both lean Express Tunnel. The differentiator isn't what they do, it's how they do it.
Where do Super Star Car Wash and Take 5 Car Wash compete?
The two chains overlap in a single US metro — direct head-to-head competition is geographically scoped. In short: If customer-rating consistency is the deciding factor, Super Star Car Wash is the safer pick; if avoiding vehicle damage is the priority, Take 5 Car Wash runs the lower reviewer-reported damage rate; if location convenience matters most, Take 5 Car Wash has more sites to choose from.
About Super Star Car Wash vs Take 5 Car Wash
Super Star Car Wash vs Take 5 Car Wash: which is bigger?
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Which has the higher customer rating, Super Star Car Wash or Take 5 Car Wash?
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Which has the lower damage rate, Super Star Car Wash or Take 5 Car Wash?
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Where do Super Star Car Wash and Take 5 Car Wash compete head-to-head?
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About this comparison
Both chains' numbers are pulled from the same WashIndex per-location dataset — Google reviews processed through LLM extraction across 55 dimensions, format classification from each operator's website, and competitive-density analysis. See each chain's full profile — Super Star Car Wash / Take 5 Car Wash — for monthly trends, per-location drill-down, executive summary, and anomaly detection.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic.