Crew Carwash vs Take 5 Car Wash
Data updated · September 26, 2026
Take 5 Car Wash is larger (296 vs 59 locations); Take 5 Car Wash is rated higher (4.56★ vs 4.39★); Take 5 Car Wash has the lower reviewer-reported damage rate (1.29% vs 7.84%).
These chains operate at different scale tiers: Crew Carwash is regional-tier, Take 5 Car Wash is national-tier. Take 5 Car Wash edges ahead on review-weighted rating (4.56★ vs 4.39★, a modest gap). On reviewer-reported damage, Take 5 Car Wash runs lower at 1.29% vs 7.84% — a substantial operating-quality gap. The dataset-wide average across all car wash chains is roughly 1–3%.
| Metric | Crew Carwash crewcarwash.com | Take 5 Car Wash take5carwashes.com |
|---|---|---|
| Locations | 59 3 states | 296 17 states |
| Reviews | 40,881 4,718 LLM-scored | 413,594 139,640 LLM-scored |
| Avg rating | 4.39 | 4.56 |
| Damage rate (lower better) | 7.84% | 1.29% |
| Membership cancellation friction (of mem-discussing reviews) | 14.3% | 16.8% |
| Dominant format | Express Tunnel | Express Tunnel |
Crew Carwash operates 59 locations across 3 states (19.7 sites per state on average). Take 5 Car Wash operates 296 locations across 17 states (17.4 per state). Total customer signal is 40,881 Google reviews for Crew Carwash (4,718 LLM-scored) vs 413,594 for Take 5 Car Wash (139,640 scored).
How do customers rate each chain on the 7 pillars?
Aspect scores aggregate WashIndex's LLM extractions across each chain's reviews. Each score is (positive − negative) / total mentions, ranging −1 to +1. Numbers above zero mean customers say more positive than negative things about the aspect; below zero means the reverse.
| Aspect | Crew Carwash | Take 5 Car Wash | Winner |
|---|---|---|---|
| Wash Quality | +0.28 | +0.53 | Take 5 Car Wash |
| Staff & Customer Service | +0.55 | +0.86 | Take 5 Car Wash |
| Wait Time | +0.26 | +0.63 | Take 5 Car Wash |
| Per-Wash Price | -0.30 | +0.25 | Take 5 Car Wash |
| Equipment Working | -0.77 | -0.58 | Take 5 Car Wash |
| Facility Cleanliness | +0.65 | +0.65 | Crew Carwash |
| Membership Value | -0.01 | +0.03 | Take 5 Car Wash |
Crew Carwash's strongest aspect in customer reviews is Facility Cleanliness (+0.65); the weakest is Equipment Working (-0.77). Take 5 Car Wash's strongest is Staff & Customer Service (+0.86); the weakest is Equipment Working (-0.58). Take 5 Car Wash comes out ahead on Wash Quality, Staff & Customer Service, Wait Time, Per-Wash Price, Equipment Working; Crew Carwash doesn't have a clear win on any of the 7 pillars.
Crew Carwash has the lower cancellation-friction rate (14.3% vs 16.8% of mem-discussing reviews) — a meaningful gap. The dataset-wide rate is roughly 10–15%. Customers discuss memberships more often when reviewing Crew Carwash (17.7% of reviews) than the alternative (11.8%), which usually signals a more aggressively-marketed unlimited-wash program.
Do they operate the same format of car wash?
| Format | Crew Carwash | Take 5 Car Wash |
|---|---|---|
| Express Tunnel | 10.7% | 3.7% |
| Full Service | 3.4% | 1.6% |
| Self-Serve Bay | 2.1% | 0.8% |
| Hand Wash | 1.4% | 1.2% |
| Detail Shop | 0.5% | 1.6% |
Format share is computed across customer review mentions, not over locations. A chain with mostly express-tunnel sites but heavy detail-shop talk in reviews will show both at non-trivial rates.
Both chains are predominantly Express Tunnel operators, so they compete head-on for the same customer occasion. The choice between them is largely about brand, price point, location convenience, and customer experience rather than format differentiation.
Where do Crew Carwash and Take 5 Car Wash compete?
Crew Carwash and Take 5 Car Wash operate in entirely separate metro footprints across the markets we cover. In short: If customer-rating consistency is the deciding factor, Take 5 Car Wash is the safer pick; if avoiding vehicle damage is the priority, Take 5 Car Wash runs the lower reviewer-reported damage rate; if location convenience matters most, Take 5 Car Wash has more sites to choose from.
About Crew Carwash vs Take 5 Car Wash
Crew Carwash vs Take 5 Car Wash: which is bigger?
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Which has the higher customer rating, Crew Carwash or Take 5 Car Wash?
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Which has the lower damage rate, Crew Carwash or Take 5 Car Wash?
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About this comparison
Both chains' numbers are pulled from the same WashIndex per-location dataset — Google reviews processed through LLM extraction across 55 dimensions, format classification from each operator's website, and competitive-density analysis. See each chain's full profile — Crew Carwash / Take 5 Car Wash — for monthly trends, per-location drill-down, executive summary, and anomaly detection.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic.