Crew Carwash vs Take 5 Car Wash
Data updated · May 24, 2026
Take 5 Car Wash is larger (296 vs 59 locations); Take 5 Car Wash is rated higher (4.56★ vs 4.40★); Take 5 Car Wash has the lower reviewer-reported damage rate (1.30% vs 7.82%).
Crew Carwash is a regional-tier operator and Take 5 Car Wash is national-tier, so they're competing at different scale points. Take 5 Car Wash edges ahead on review-weighted rating (4.56★ vs 4.40★, a modest gap). On reviewer-reported damage, Take 5 Car Wash runs lower at 1.30% vs 7.82% — a substantial operating-quality gap. The dataset-wide average across all car wash chains is roughly 1–3%.
Crew Carwash operates 59 locations across 3 states (19.7 sites per state on average). Take 5 Car Wash operates 296 locations across 17 states (17.4 per state). Total customer signal is 40,402 Google reviews for Crew Carwash (4,465 LLM-scored) vs 406,012 for Take 5 Car Wash (134,587 scored).
How do customers rate each chain on the 7 pillars?
Aspect scores aggregate WashIndex's LLM extractions across each chain's reviews. Each score is (positive − negative) / total mentions, ranging −1 to +1. Numbers above zero mean customers say more positive than negative things about the aspect; below zero means the reverse.
| Aspect | Crew Carwash | Take 5 Car Wash | Winner |
|---|---|---|---|
| Wash Quality | +0.29 | +0.52 | Take 5 Car Wash |
| Staff & Customer Service | +0.56 | +0.86 | Take 5 Car Wash |
| Wait Time | +0.26 | +0.62 | Take 5 Car Wash |
| Per-Wash Price | -0.29 | +0.25 | Take 5 Car Wash |
| Equipment Working | -0.78 | -0.58 | Take 5 Car Wash |
| Facility Cleanliness | +0.65 | +0.64 | Crew Carwash |
| Membership Value | -0.01 | +0.03 | Take 5 Car Wash |
Crew Carwash's strongest aspect in customer reviews is Facility Cleanliness (+0.65); the weakest is Equipment Working (-0.78). Take 5 Car Wash's strongest is Staff & Customer Service (+0.86); the weakest is Equipment Working (-0.58). Take 5 Car Wash comes out ahead on Wash Quality, Staff & Customer Service, Wait Time, Per-Wash Price, Equipment Working; Crew Carwash doesn't have a clear win on any of the 7 pillars.
Crew Carwash has the lower cancellation-friction rate (14.0% vs 16.8% of mem-discussing reviews) — a meaningful gap. The dataset-wide rate is roughly 10–15%.
Do they operate the same format of car wash?
| Format | Crew Carwash | Take 5 Car Wash |
|---|---|---|
| Express Tunnel | 10.8% | 3.8% |
| Full Service | 3.1% | 1.6% |
| Self-Serve Bay | 2.1% | 0.8% |
| Hand Wash | 1.3% | 1.2% |
| Detail Shop | 0.5% | 1.6% |
Format share is computed across customer review mentions, not over locations. A chain with mostly express-tunnel sites but heavy detail-shop talk in reviews will show both at non-trivial rates.
Both chains are predominantly Express Tunnel operators, so they compete head-on for the same customer occasion. The choice between them is largely about brand, price point, location convenience, and customer experience rather than format differentiation.
Where do Crew Carwash and Take 5 Car Wash compete?
Crew Carwash and Take 5 Car Wash don't share any of the US metropolitan statistical areas we cover, so there's no current head-to-head competition between them. In short: If customer-rating consistency is the deciding factor, Take 5 Car Wash is the safer pick; if avoiding vehicle damage is the priority, Take 5 Car Wash runs the lower reviewer-reported damage rate; if location convenience matters most, Take 5 Car Wash has more sites to choose from.
About Crew Carwash vs Take 5 Car Wash
Crew Carwash vs Take 5 Car Wash: which is bigger?
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Which has the higher customer rating, Crew Carwash or Take 5 Car Wash?
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Which has the lower damage rate, Crew Carwash or Take 5 Car Wash?
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About this comparison
Both chains' numbers are pulled from the same WashIndex per-location dataset — Google reviews processed through LLM extraction across 55 dimensions, format classification from each operator's website, and competitive-density analysis. See each chain's full profile — Crew Carwash / Take 5 Car Wash — for monthly trends, per-location drill-down, executive summary, and anomaly detection.
See our full methodology for the extraction pipeline, validation samples, and aggregation logic.