{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/washtopia.json",
  "humanUrl": "https://washindex.com/car-wash-chains/washtopia",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
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    "website": "washtopia.com",
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        "early morning wash . service was great 👍",
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            "city": "Lebanon",
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            "ym": "2026-01",
            "stars": 1,
            "text": "Very expensive and does a poor job of cleaning, my back tailgate wasn't even touched my rear bumber still had the same stuff as before, water spots all over my vehicle, I payed for the best one they had at 30 bucks, and also i noticed today that it bent my antenna.....never again, I'll go back to my other one....."
          },
          {
            "city": "Spring Hill",
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            "ym": "2026-02",
            "stars": 1,
            "text": "Terrible. This is the second time I’ve paid $30 for a car wash and the whole back of my SUV doesn’t get touched… it gets sprayed lightly. The tire shine is clearly not working either. Very expensive when I still have to wipe down the dust from my car afterwards."
          },
          {
            "city": "Spring Hill",
            "state": "TN",
            "ym": "2025-11",
            "stars": 1,
            "text": "I recently visited Washtopia of Spring Hill and unfortunately experienced damage to my vehicle during the wash. I filed a claim and patiently waited for their review process, hoping for a fair resolution. Instead, I was simply referred to a photo of their sign stating they are not responsible for pre-existing damage… While I fully understand them not being able to be held responsible for that… this damage was very clearly not pre-existing, and it’s disappointing that the company chose not to take accountability or properly investigate the issue. I expected better customer service and professio"
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            "text": "I have been with you off and on for 9 years and I am now becoming very unsatisfied. Your car wash is not drying my car properly and it is not cleaning my car like it used to I have spots on the front of my car that now are stuck on there and I only realize this after. I had mud on my car and it did not clean my front grill. I hate to say this, but whatever you're doing needs to change and I'm really considering going to dusto's car wash when it opens and I'm very sad that I am leaving you most likely. You have been great for 9 years and this time around that I have come back I'm not satisfied"
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