{
  "apiVersion": 1,
  "self": "https://washindex.com/api/chains/trax-car-wash.json",
  "humanUrl": "https://washindex.com/car-wash-chains/trax-car-wash",
  "apiRoot": "https://washindex.com/api/index.json",
  "glossary": "https://washindex.com/glossary",
  "methodology": "https://washindex.com/methodology",
  "notice": "Stripped fields: mapSvg (~300KB SVG, available in HTML), executiveSummary.paragraphs and sectionDescriptions (legacy precomputed prose, superseded by the narrative engine), per-location.monthly (28-month per-site velocity), and per-location.competitors.ring1/3/5 arrays (per-competitor lists; counts and average ratings preserved). See /glossary for field definitions or /methodology for the pipeline.",
  "slug": "trax-car-wash",
  "chain": {
    "name": "TRAX Car Wash",
    "website": "traxcarwash.com",
    "locationCount": 4
  },
  "generatedAt": "2026-05-24T19:29:10.126Z",
  "summary": {
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    "avgRating": 3.686627906976744,
    "scoredReviews": 334,
    "spamFlagged": 0,
    "statesServed": 1,
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    "membershipUnlimitedRate": 0.2727272727272727,
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      "snippets": [
        "Best in town. They take good care of you.",
        "They did a good job on my car. Always pleasant."
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      "snippets": [
        "Very mediocre for the price I dot not recommend this place 😒 😕 😐",
        "Very bad service and not worth the money. They just don’t care about the service."
      ]
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      "snippets": [
        "Very mediocre for the price I dot not recommend this place 😒 😕 😐",
        "Very bad service and not worth the money. They just don’t care about the service."
      ]
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        "Very bad service and not worth the money. They just don’t care about the service.",
        "Car wash is good, but lady at front desk is horrible. Does not pay attention when you approach desk, and is always on the phone."
      ]
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          {
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          {
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          {
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            "label": "membership / cancellation friction",
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        "affectedLocations": 0,
        "topAffectedCities": [],
        "sampleQuotes": [
          {
            "city": "Metuchen",
            "state": "NJ",
            "ym": "2025-06",
            "stars": 1,
            "text": "Have been a customer for last two years was loyal monthly car wash subscriber and had taken highest monthly pass subscription but in the last couple of months due to their fault top wash system my back tailgate wipers broke got it fixed with Ford installed a brand new assembly and it again broke today the persons at this facility won't take any responsibility infact last time when it broke there was a gentleman who offered to compensate entire cost but since that person had a recent heart related surgery I thought it is not a right thing to do to claim money from such a person...but when it br"
          },
          {
            "city": "Edison",
            "state": "NJ",
            "ym": "2025-02",
            "stars": 1,
            "text": "Paid for the works and ended up “work”ing myself. They said it was ready and I had to request a rag to wipe every inch of the interior, crumbs etc.. I even went as far as removing 90% of it prior to going. Save your money. Attempted to go inside and talk to the woman at the front who then told me I didn’t pay for them to wipe anything.. I bought the highest package with the expecting of the $30 add on. Now that I’m lead to edit for reply. Seems like a common thread here, zero respect for your customers. Best of luck with that attitude."
          },
          {
            "city": "Edison",
            "state": "NJ",
            "ym": "2025-02",
            "stars": 1,
            "text": "DO NOT GO HERE .. Worst Car wash, My brand new car got scratches everywhere and they simply denied. They just throw the car mat in the care and didn't even cleaned side when I paid for service."
          },
          {
            "city": "New Brunswick",
            "state": "NJ",
            "ym": "2025-06",
            "stars": 2,
            "text": "I went to Trax today to get my wife’s suv washed. Spent $40. Outside and inside still dirty. The man told me the mats would be washed. But I still see crust on them and it’s apparent they didn’t wash them. Food particles still on the seat etc. Not going back. I moved close and hoped this would be the go to but it won’t."
          }
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          "priorBrandCount": 1,
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            "city": "Metuchen",
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            "ym": "2026-04",
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            "text": "Rude staff, didn’t get all the services I paid for. Skip, if you can."
          },
          {
            "city": "Metuchen",
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            "ym": "2026-02",
            "stars": 1,
            "text": "My car is still dirty after going through the wash. My car also has soap left on it. I got stuck in a snow bank they didn't shovel by the paying machine and broke my side mirror trying to get out. Worst car wash I've ever been to. Not worth the money. Edit: you forgot to answer why your car wash sucks because it leaves people's cars dirty after going through."
          },
          {
            "city": "Metuchen",
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            "text": "The carwash is ok. They do not vacuum tour car and the car is washed ok. I paid for the highest cleaning package and the car was still dirty."
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}