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            "text": "I paid $27 to clean the black off from the salt & snow we've had lately. My car came out worse than it went in. I had to scrub tire shine off my car. It also scratched my BRAND NEW car. 3 weeks old & the scratches were NOT there before I went in. The girl filed a incident report but laughed in my face n walked off. Said it would of been bigger had it happened in the tunnel. I wanted to like this place bc its so close to work. I am so angry I can not even begin to describe which was worse, the scratches or the \"manager\" laughing in my face."
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