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  "glossary": "https://washindex.com/glossary",
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            "text": "Wiper arm was snapped in half by the over head polisher on my brand new vehicle. Litterally lifted it up and bow! Attendant said the management should reach out 24-48 hrs, they never did. Tried contacting them this morning and got nothing all day. Disappointed because when you see bad reviews you don't want to believe it... but when I canceled my membership I got an email for that so that's crazy... $140 bucks I paid for the part...."
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